2004 Ford Cvpi Owner Complaints

THE HEADLAMPS ON THIS VEHICLE SHUT OFF AFTER LIGHTS HAVE BEEN TURNED ON FOR ABOUT 25 SECONDS AND WILL NOT COME BACK ON, OCCASIONALLY THEY WILL STAY ON AND THEN WILL SHUT OFF WHILE DRIVING. I'VE HAD THIS PROBLEM LOOKED AT BY SEVERAL SHOPS AND HAVE BEEN TOLD THAT THE LCM MODULE IS FAULTY AND THAT IT NEEDS TO BE REPLACED. THIS PART IS VERY EXPENSIVE, AND THE FACT THAT FORD DOES NOT WANT TO ADDRESS THIS SHOWS THEIR LACK OF CONCERN FOR PUBLIC SAFETY. THIS ISSUE IS A MAJOR SAFETY ISSUE AND I CAN'T BELIEVE THAT FORD DOES NOT TAKE RESPONSIBILITY FOR THIS PROBLEM AS IT APPEARS TO BE WIDESPREAD.

NHTSA ID

10444385

Incident

Aug 15, 2010

Mileage

113,000 mi

THE HEADLIGHTS TURN OFF WHEN IN USE, INTERMITTENTLY. THIS HAPPENS EVEN THOUGH THE HEADLIGHT SWITCH IS ON. THIS IS VERY DANGEROUS. THIS PROBLEM DEVELOPED AT ABOUT 106,000 MILES. IT WAS TEMPORARILY CORRECTED BY HAVING THE RELAYS IN THE FORD LCM (LIGHTING CONTROL MODULE) REPLACED WITH A NEW HEADLIGHT RELAY, NEC PART NUMBER "NEC EQ1-11111S". *TR

NHTSA ID

10366546

Incident

Mar 3, 2010

Mileage

133,000 mi

LINGERING PROBLEM WITH 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR WHEELS WITH SUSPECTED CRACKS. MEETS ALL SYMPTOMOLOGY. FORD REFUSES TO ADDRESS THE PROBLEM. *TR

NHTSA ID

10303276

Incident

May 1, 2009

Mileage

68,500 mi

I OWN A 2004 FORD CROWN VICTORIA. IT HAS THE WELL KNOWN LIGHTING CONTROL MODULE FAILURE. THE HEADLIGHTS GO OFF FOR NO REASON WHILE DRIVING DOWN THE ROAD. FORD NEEDS TO BE HELD ACCOUNTABLE AND REPLACE THESE MODULES UNDER A RECALL. THIS CAN CAUSE AN ACCIDENT. BUT OF COURSE, JUST LIKE FORD DOESN'T THINK THERE IS A PROBLEM WITH THEIR GAS TANK DESIGN (EXPLODING CROWN VICS), THEY PROBABLY WILL NOT FIX THE HEADLIGHT ISSUE EITHER. *TR

NHTSA ID

10302430

Incident

Jan 23, 2010

Mileage

120,000 mi

TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT STATED THAT THE WHEELS CRACKED IN THE RIM NEAR THE WELD LINE, WHICH CONNECTS THE RIM TO THE DISK. HE HAD TO PLACE AIR IN HIS TIRES WEEKLY BECAUSE THE FAILURE CAUSED THE TIRES TO DEFLATE. THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE RECALL BECAUSE THE VEHICLE WAS NO LONGER REGISTERED TO THE POLICE DEPARTMENT. NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS) AND FORD RECALL NUMBER 07S48 WERE REFERENCED. THE FAILURE MILEAGE WAS 67,000.

NHTSA ID

10270222

Incident

Mar 27, 2009

Mileage

67,000 mi

PURCHASED 2004 CVPI DIRECTLY FROM LOCAL POLICE DEPARTMENT. TOOK CAR OUT THAT NIGHT, APPROXIMATELY 5 MINUTES INTO THE DRIVE, THE HEADLIGHTS GO OUT. ALL OTHER LIGHTS REMAIN ON INCLUDING ALL INTERIOR AND EXTERIOR LIGHTS EXCLUDING HEADLAMPS. I MANUALLY TURNED THE LIGHTS OFF THEN ON AND THIS DID NOT SOLVE THE PROBLEM. IT WAS STILL LIGHT ENOUGH I WAS ABLE TO RETURN HOME, AND UPON USING MY TURNING SIGNAL, THE HEADLIGHTS CAME BACK ON UNEXPLAINABLE. ALL INDICATORS LEAD TO THE LIGHTING CONTROL MODULE THAT IS CAUSING THE DEFECT. CONDITIONS ARE TOO HAZARDOUS WITH THIS DEFECT AND CREATES A HIGH PUBLIC SAFETY WITH THE POTENTIAL FOR FATALITIES. *TR

NHTSA ID

10266757

Incident

Apr 23, 2009

Mileage

91,925 mi

TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE, WHICH STATED THAT THE RIMS NEEDED TO BE REPLACED ON HIS VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPLACE THE RIMS SINCE THE RECALL ONLY PERTAINED TO POLICE VEHICLES. THE CONTACT WANTED TO KNOW THE DIFFERENCE BETWEEN HIM OWNING THE VEHICLE AND THE POLICE DEPARTMENT. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 89,000.

NHTSA ID

10262425

Incident

Mar 16, 2009

Mileage

89,000 mi

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR. THE CONTACT STATED THAT THE HEADLIGHTS IN THE VEHICLE HAVE BEEN WORKING INTERMITTENTLY. THE HEADLIGHTS TURN OFF WHILE DRIVING AT ANY SPEED AND MAY ILLUMINATE EITHER 15 MINUTES OR DAYS LATER. SOMETIMES, WHEN THE LIGHT SWITCH IS ACTIVATED A FEW TIMES, THE HEADLIGHTS WILL ILLUMINATE. THROUGH NUMEROUS RESEARCH, THE CONTACT FOUND INVESTIGATIONS, BUT NO RECALLS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MULTI-FUNCTION SWITCH, THE DIRECTIONAL SIGNALS, AND THE BRIGHT LIGHTS ON THE DETANGABLES, BUT NOTHING HAS PERMANENTLY REPAIRED THE ISSUE. THE FAILURE MILEAGE WAS 108,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 8/3/09 *CN UPDATED 08/05/09.*JB

NHTSA ID

10259129

Incident

Dec 1, 2008

Mileage

108,000 mi

TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE IN NOVEMBER OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). THE CONTACT CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT AND WAS INFORMED THAT THE RECALL APPLIED ONLY TO ACTIVE POLICE VEHICLES. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND DEALER INFORMATION WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 57,000.

NHTSA ID

10212321

Incident

Nov 12, 2007

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE MECHANIC AT THE SERVICE STATION INFORMED THE CONTACT OF SAFETY RECALL NUMBER 07S48 REGARDING HIS WHEELS. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER USED FOR POLICE PURSUITS, THEREFORE, THE RECALL DID NOT APPLY TO HIS VEHICLE. HE ALSO STATED THAT THE STEERING COLUMN SHAKES INTERMITTENTLY. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 01-11-08. *KB THE CONSUMER STATED AIR LEAKED FROM THE TIRES. UPDATED 12/12/07.

NHTSA ID

10198202

Incident

Jul 28, 2007

Mileage

101,000 mi

POLICE OFFICER ON A TRAFFIC STOP. LEFT REAR TIRE SUDDENLY WENT FLAT WHILE STOPPED. FLAT TIRE CHANGED BY LOCAL SERVICE STATION ROADSIDE ASSISTANCE. WHEEL/TIRE TAKEN TO PUBLIC WORKS GARAGE FOR REPAIR. EXAMINATION OF WHEEL/TIRE BY MECHANIC FINDS A CRACK IN STEEL WHEEL. FURTHER EXAMINATION OF WHEEL WITH TIRE REMOVED REVEALS CRACK IS 17" LONG AND APPROXIMATELY 1/8" WIDE ALONG WELD AREA. CRACKED WHEEL IS STILL IN THE POSSESSION OF THE VERNON HILLS PUBLIC WORKS DEPARTMENT. *NM

NHTSA ID

10165733

Incident

Aug 11, 2006

Mileage

40,755 mi

2004 CROWN VICTORIA TRANSMISSION SLIPS. *TS THE DEALER REPLACED THE REVERSE CLUTCH. THE SECOND TIME THE TRANSMISSION FAILED, IT WOULD NOT SHIFT INTO OVERDRIVE. *JB

NHTSA ID

10159436

Incident

Jan 1, 1901

Mileage

30,988 mi

CATALYTIC CONVERTER FIRE(S) THREE OCCURRED ON THIS 2004 FORD CROWN VICTORIA THE FIRST ONE OCCURRED SEPT. 3,2005 AND THE 2ND FIRE OCCURRED ON APRIL 24,2006, AND THE 3RD FIRE ON MAY 1,2006. PARK AVENUE FORD IN TENAFLY NJ IS THE DEALERSHIP THAT SUPPOSEDLY REPLACED THE CATALYTIC CONVERTER AFTER THE FIRST FIRE. CAR WAS BROUGHT BACK TO THEM AFTER EACH OF THE 3 FIRES. THE FLOOR PAN BECAME SO HOT THAT THE FLOOR MATS AND SEAT BOTTOMS AND FLOOR INSULATION IGNITED AND STARTED BURNING. THE DEALERSHIP NEVER EVEN REPLACED THE SCORCHED FLOOR INSULATION . NOW THE WIRES FOR ALL THE ELECTRICAL EQUIPMENT SUCH AS HEADLIGHTS, ROOF MOUNTED FLASHING LOTS, IN CAR COMPUTER AND SIREN IS COMPLETELY MELTED TO THE FLOOR. PHOTOGRAPHS TAKEN BY POLICE AND GIVEN TO GOVERNMENT INSURANCE MANAGER FOR THIS CITY'S POLICE FORCE. OFFICERS HAD TO JUMP OUT OF BURNING CAR EACH TIME THE CATALYTIC CONVERTER WOULD GLOW CHERRY RED AND START FLOOR MATS/INSULATION CHARRING AND BURNING. WHEN CAR WAS AT THE DEALERSHIP SECURED AFTER THE 2ND FIRE, THE LIGHTS AND SIREN STARTED ON THEIR OWN PROMPTING THE POLICE IN TENAFLY NJ TO RESPOND AND NO ONE WAS ABLE TO SHUT THEM OFF BY THE NORMAL SWITCHES. FUSES HAD TO BE YANKED AND BATTERY CABLE TAKEN OFF. *JB

NHTSA ID

10156563

Incident

May 1, 2006

Mileage

14,000 mi

FORD CROWN VICTORIA POLICE INTERCEPTORS STALLING AND LACKING POWER. VEHICLES BECOME STUCK IN TRAFFIC OR FAILURE DURING CRIMINAL PURSUIT. FUEL PUMPS ARE BEING REPLACED ACROSS THE COUNTRY FOR PLUGGED FUEL PUMP PICKUP SOCK/FILTER. I HAVE BEEN INFORMED BY DEALER THAT THIS IS GOING ON ALL OVER THE COUNTRY, WE HAVE BEEN DEALING WITH IT FOR ABOUT 9 MONTHS WITH 10 OUT OF 66 VEHICLES SO FAR. LOWEST MILEAGE WAS 27K AND THIS WAS THE HIGHEST. *JB

NHTSA ID

10151157

Incident

Jun 1, 2005

Mileage

65,194 mi

THE CAR WAS FOUND IN THE LOT WITH A FLAT RT FR TIRE. UPON INSPECTION, THE WHEEL WAS FOUND TO BE CRACKED. CRACK EXTENDED ALONG WELD AND THEN DEVIATED OFF THE WELD INTO THE AREA NORMALY COVERED BY THE TIRE'S BEAD. "AA" WHEEL STAMPING. *NM

NHTSA ID

10149354

Incident

Jan 25, 2006

Mileage

79,832 mi

SLOW AIR LOSS NOTICED ON LEFT FRONT WHEEL. UPON INSPECTION THE WHEEL WAS CRACKED. CF WHEEL STAMPING.*AK

NHTSA ID

10149005

Incident

Oct 17, 2005

Mileage

63,796 mi

RT FRT WHEEL LOSES AIR WHILE PARKED. THE WHEEL WAS CHECKED AND FOUND TO BE CRACKED. WHEEL REPLACED.

NHTSA ID

10126473

Incident

Jun 1, 2005

Mileage

51,153 mi