2002 Ford E-150 Owner Complaints

My power steering and brakes went out as I was driving. I was making a turn in town, and I almost collided with another car at the intersection. I pushed the brakes as hard as I could, but it didn't slow down, the car just eventually rolled to a stop on its own. The exact cause is unknown, but it seems like it was a failure in the power steering pump. After turning off the van and turning it back on again a minute later, it started driving normally again.

NHTSA ID

11595957

Incident

Jun 21, 2024

The contact owns a 2002 Ford E-150. The contact stated while driving at approximately 75 MPH, he smelled a burning odor in the passenger cabin. The contact stated that he turned the A/C on to help clear the cabin. The contact stated that he noticed smoke was being emitted from the driver's side rear tire and wheel well. The contact stated that the tire separated from the rim and the vehicle dropped to the road. The contact stated he had not noticed any warning lights. The contact stated that he managed to pull over and saw smoke emitted from the rotor and brake pads. The contact stated that the rim was almost destroyed. The contact observed that there was fluid leaking from the rotor and brake pads and had started to burst into flames. The contact stated that he was able to smother the flames with a blanket. The contact stated that he had the vehicle towed to an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 228,000.

NHTSA ID

11575938

Incident

Feb 29, 2024

Mileage

228,000 mi

IN A PARKING LOT, I WENT TO TURN LEFT, HEARD A LOUD CLUNK AND THE VAN JUST WENT STRAIGHT. LOST ALL STEERING CONTROL. LUCKILY THIS HAPPENED IN A PARKING LOT AND NOT ON THE ROAD AT HIGHER SPEED. IF THIS HAD OCCURRED AT SPEED, I WOULD HAVE HIT ONCOMING TRAFFIC , OR GONE OFF THE ROAD INTO WHO KNOWS WHAT. TWO SEPARATE MECHANICS HAVE DIAGNOSED A COMPLETE FRAME FAILURE WIHICH ALLOWED THE STEERING BOX TO DETACH FROM THE FRAME. THE FRAME IS NOT REPAIRABLE. IF THIS IS A COMMON PROBLEM WITH THE 2002 FORD E150 FRAME PEOPLE ARE GOING TO GET HURT OR KILLED!!!

NHTSA ID

11385180

Incident

Dec 21, 2020

Mileage

180,000 mi

TL* THE CONTACT OWNS A 2002 FORD E-150. THE CONTACT STATED THAT THE FRAME EXPERIENCED SEVERE CORROSION. AS A RESULT, THE VEHICLE LOST STEERING ABILITY BECAUSE THE BOLTS CONNECTED TO THE GEAR BOX, WHICH WERE ALL CONNECTED TO THE FRAME, DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO LES STUMPF FORD (3030 W COLLEGE AVE, APPLETON, WI) WHERE THE FAILURE WAS CONFIRMED; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

NHTSA ID

11115083

Incident

Jul 20, 2018

Mileage

86,000 mi

SPARK PLUG BLEW OUT OF ENGINE BLOCK. I WAS GOING IN REVERSE WHEN THIS HAPPENED.

NHTSA ID

10918802

Incident

Oct 22, 2016

Mileage

365,489 mi

TL* THE CONTACT OWNS A 2002 FORD REGENCY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50-55 MPH, THE DRIVER'S SIDE REAR TIRE DETACHED FROM THE VEHICLE. THE CONTACT WAS RIDING ON THE ROTOR, WHICH STARTED A SMALL FIRE, BUT HE WAS ABLE TO STOP THE VEHICLE SAFELY. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE C-CLAMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 125,000.

NHTSA ID

10490603

Incident

Dec 26, 2012

Mileage

125,000 mi

THE GAS PEDAL ON OUR E150 FORD TRAVELER VAN IS STICKY. THIS HAS BEEN GOING ON SOME TIME NOW. MY WIFE HAS COMPLAINED ABOUT IT FOR SEVERAL YEARS. A CO-WORKER AND I BORROWED A FRIENDS FORD PICKUP TRUCK AND HE MENTIONED THE SAME PROBLEM, I TOLD HIM ABOUT OUR VAN(THIS WAS A MONTH AGO). *TR

NHTSA ID

10451299

Incident

Jun 16, 2010

TL* THE CONTACT OWNS A 2002 FORD E-150. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, HE WAS ADVISED THAT THE TWO STRAPS WHICH HELD THE FUEL TANK IN PLACE WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 09/19/11 *BF UPDATED 2/23/12 *CN

NHTSA ID

10417976

Incident

Mar 1, 2011

Mileage

40,000 mi

TL*THE CONTACT OWNS A 2002 FORD E150. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD NOISE SUCH AS A SPRING POPPING, WHEN HE NOTICED THAT THE FLAT PLATE THAT THE FRONT DRIVER SIDE COIL SPRING MOUNT WAS MOUNTED ON HAD RUSTED, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 132,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10379322

Incident

Jan 14, 2011

Mileage

132,000 mi

FUEL TANK FILLER NECK RUST AND LEAK SPILLS GASOLINE ON EVERY FUEL FILLUP--EXTREME DANGER OF FIRE. *TR

NHTSA ID

10357486

Incident

Sep 1, 2010

Mileage

205,000 mi

I OWN A 2002 FORD E150 VAN WITH A 5.4 TRITON ENGINE. THE VAN HAS 98000 MILES, AND STILL HAS THE ORIGINAL SPARKPLUGS IN IT (MAINLY DUE TO THE FACT THAT FORD DOESN'T RECOMMEND A CHANGE UNTIL 90K). WHILE DRIVING AT APPROXIMATELY 20 MPH, I HEARD A "POP", AND SUDDENLY THE VAN BEGIN TO DRIVE SLUGGISH AND VERY LOUD. I WAS ABLE TO RETURN HOME, AND DISCOVERED THAT THE #3 SPARKPLUG HAD EJECTED FROM THE HEAD, DAMAGING THE COIL. AT THIS POINT, IT APPEARS THAT A FORD DEALERSHIP MAY NEED TO REPAIR THE DAMAGE AT A COST OF $500.00 . I CAN ONLY IMAGINE HOW THIS COULD HAVE BEEN DIFFERENT IF THIS WOULD HAVE BEEN FREEWAY DRIVING OR I WERE A CONSIDERABLE WAY FROM HOME. I WILL NEVER PURCHASE A FORD PRODUCT AGAIN BECAUSE OF THIS. FORD NEEDS TO MAKE THIS RIGHT. *TR

NHTSA ID

10340676

Incident

Jun 28, 2010

Mileage

98,642 mi

TL* THE CONTACT OWNS A 2002 FORD E-150 VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THERE WERE ONLY TWO BOLTS THAT WERE HOLDING THE DRIVE SHAFT TOGETHER AND NOT THE CUSTOMARY FOUR. THE CONTACT PURCHASED TWO BOLTS TO INSTALL INTO THE DRIVE SHAFT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC, TESTING, OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 23,000.

NHTSA ID

10327155

Incident

Feb 24, 2009

Mileage

19,000 mi

SPARK PLUG EJECTED FROM ENGINE *TW

NHTSA ID

10307275

Incident

Feb 7, 2010

Mileage

130,000 mi

2002 FORD E-150 W/4.6- SPARK PLUG BLEW OUT OF HEAD RIPPING APART THE PLUG BOOT AND SPLITTING THE COIL(OVER) IN PIECES. SPARK PLUG WILL NOT RETREAD INTO HEAD. *TR

NHTSA ID

10298251

Incident

Jan 4, 2010

Mileage

81,000 mi

THIS WAS A CAR FIRE FORD F-150 IN FRONT A RESIDENCE THEY HAD LAST DRIVEN THE VEHICLE 5 HOURS PRIOR AND I SAW FOR THE WINDOW BY MY RESIDENCE THE SMOKING IN THE DRIVEWAY AND I ATTEMPT TO EXTINGUISH WITH A GARDEN HOSE AND I RECEIVED HELP FROM OFF DUTY FF HE FINISHED EXTINGUISHED BUT THE VEHICLE HAS A HEAVY DAMAGE ON THE ENGINE COMPARTMENT. *TR

NHTSA ID

10254299

Incident

Jan 2, 2009

Mileage

114,000 mi

THIS IS THE RECALL ON THE FORD VAN CRUISE CONTROL THAT IS NOT AN ACCEPTABLE ANSWER I PLAN ON GOING ACROSS THE COUNTRY AND I WANT THE CRUISE CONTROL FIXED BEFORE THAT. NINE MONTHS TO WAIT FOR A PART IS CUSTOMER SERVICE AT ITS FINEST. ITS VERY STRANGE THAT I CAN GET THE PART THROUGH THE FORD DEALER WITHIN TWO WEEKS IF I ORDER IT FROM THE PARTS DEPARTMENT. [email protected] WROTE: > DEAR RICK, > > THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING A FUSED WIRING HARNESS NEEDED TO COMPLETE THE 05S28 SAFETY RECALL ON YOUR 2002 FORD E-150. > > PARTS FOR THE CRUISE CONTROL SWITCH RECALL WILL BE AVAILABLE IN JUNE 2008. AFFECTED CUSTOMERS WILL RECEIVE A POSTCARD FROM RECALL HEADQUARTERS INSTRUCTING THEM TO MAKE AN APPOINTMENT WITH THEIR DEALER TO HAVE THE RECALL COMPLETED. WE APOLOGIZE FOR THE INCONVENIENCE THIS SITUATION CAUSES, AND ASSURE YOU THAT WE ARE DOING EVERYTHING POSSIBLE TO EXPEDITE RESOLUTION. > LEONILA > CUSTOMER RELATIONSHIP CENTER > FORD MOTOR COMPANY FORD MOTOR COMPANYMAIN TOPIC: VEHICLEWARRANTYQUESTIONSEMAIL QUESTIONS: I TOOK THE VAN IN FOR THE RECALL ON THE CRUISE CONTROL. THIS WAS DONE IN OCTOBER 07. I WAS TOLD THE PART WOULD BE AVAILABLE IN DECEMBER. IN DECEMBER I WAS TOLD JANUARY, THEN FEBRUARY THEN MARCH. IT IS NOW APRIL AND STILL NOTHING. THE DEALER HAS BEEN LESS THAN HELPFUL AND THIS PROBLEM IS COSTING ME MONEY SINCE THE VAN IS DRIVEN ON THE HIGHWAY DAILY WITH NO CRUISE CONTROL. I WOULD LIKE THIS REPAIRED ASAP. I'M SURE THE NEW VEHICLES HAVE THE CORRECT CABLE WHY CAN'T I. > OWNER: YESVEHICLE IDENTIFICATION NUMBER: MILEAGE: 55000VEHICLE LOCATION: INPOSSESSIONIF CONTACTED DEALER: YES DEALER NAME: *TR

NHTSA ID

10223095

Incident

Oct 15, 2007

Mileage

49,000 mi

ON MARCH 25TH I TOOK MY F150 IN TO THE FORD DEALERSHIP ON A SAFETY RECALL FOR THE SPEED CONTROL THEY DISCONNECTED IT. THEY TOLD THAT THEY HAVE NO PARTS TOO FIX IT FROM FORD. HOW CAN THIS BE WHEN THE RECALL IS FROM 2005. I CAN'T BELIEVE IT WOULD TAKE THIS LONG. SOMEONE NEEDS TO ADDRESS THE PROBLEM. *TR

NHTSA ID

10222292

Incident

Mar 25, 2008

TL*THE CONTACT OWNS A 2002 FORD E-150. THE VEHICLE HAS COOPER FUTURA DAKOTA LT TIRES. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WOULD ALSO FISHTAIL WHEN DRIVING FROM A DIRT ROAD ONTO SMOOTH PAVEMENT. A TIRE WAS CHANGED AND REPLACED WITH A SPARE. THE FAILURE NO LONGER OCCURS. THE CONTACT HAS THE TIRES AND PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 114,244.

NHTSA ID

10195176

Incident

Jun 23, 2007

Mileage

114,244 mi

I HAVE HAD 3 2002 FORD OEM WHEEL RIMS DEVELOPE STRESS CRACKS AND LEAK AIR FROM THE TIRES. THIS HAS HAPPEND TO 3 OF THE 5 RIMS THAT I GOT ON MY 2002 E150 VAN. THE LAST INCIDENT WAS JULY 3RD, 2005, BUT THE FIRST 2 TIMES WERE EARLIER THIS YEAR. ALL THE CRACKS ARE IN THE CENTER PORTION OF THE OF THE RIM BETWEEN THE WHERE THE TIRE BEAD MOUNTS. 1 IS NEAR THE WIELD AREA FOR THE HUB PORTION BUT THE OTHER 2 ARE NOT. I HAVE 135,000 MILES ON THE VAN. PLEASE CONTACT ME BY EMAIL OR CELL PHONE. I WILL BE OUT OF TOWN FROM THE 13TH TO THE 17TH, IF YOU HAVE ANY QUESTIONS. THANKS

NHTSA ID

10128241

Incident

Jul 3, 2005

Mileage

135,000 mi

DT: TRANSMISSION BLEW OUT. VEHICLE HAS 16,000 MILES. I HAD TO GET ANOTHER TRANSMISSION ,AND THEY HAD TO REPAIR IT. *AK

NHTSA ID

10125242

Incident

May 26, 2005

Mileage

16,000 mi

IN RAINY/SNOWY WEATHER HORN FAILS TO WORK INTERMITTENTLY. THEREFORE, CONSUMER IS UNABLE TO WARN OTHER DRIVERS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID

10103836

Incident

Oct 21, 2004

Mileage

47,000 mi

DURING VERY WET WEATHER, THE HORN DOES NOT WORK OR WORKS VERY FAINTLY. THIS HAS HAPPENED MULTIPLE TIMES. THE VAN IS A 2002. I HAVE ALWAYS HAD THE RECOMMENDED MAINTENANCE PERFORMD BY THE FORD DEALERSHIP. I MADE A COMPLAINT TO THEM ON 2 OCCASIONS AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. I HAVE NOT HAD ANY INCIDENTS OTHER THAN HITTING MY HORN AND HAVING LITTLE NOISE COME OUT. I AM AFRAID THAT WHEN I NEED THE HORN IT WILL NOT WORK IN WET WEATHER.*AK

NHTSA ID

10102445

Incident

Dec 1, 2004

Mileage

10,000 mi

ON 11/04/04, RECALL WORK FOR ABS SENSOR WAS PERFORMED. AT THE SAME TIME, FRONT BRAKE PADS WERE REPLACED BY DEALER - THEIR SUGGESTION ("10% LEFT"). ON 11/05, AT HIGHWAY SPEED IN HEAVY TRAFFIC, DRY-CLEAR DAY, I NEEDED TO STOP AGGRESSIVELY DUE TO UNKNOWN TRAFFIC SITUATION AHEAD. SPONGY BRAKE PEDAL WENT TO THE FLOOR, NO ABS ACTIVATED. SWERVED ONTO GRASS SHOULDER TO AVOID AN ACCIDENT WITH OTHER VEHICLESTO COMPLETE STOP. 11/8-BROUGHT VEHICLE TO DEALER. DEALER CLAIMS THE OB COMPUTER SHOWS NO INCIDENT, AND COULD NOT REPLICATE PROBLEM. "LARRY" DEALER SERVICE REP CLAIMS THEY DO NOT BLEED BRAKES DURING REPLACEMENT. "LARRY" ALSO INDICATED THAT ABS NOT WORKING IS TYPICAL IN THE FIRST 1,500 MILES OF A BRAKE PAD REPLACEMENT.*AK

NHTSA ID

10098459

Incident

Nov 5, 2004

Mileage

34,000 mi

2002 E-150 CONVERSION VAN AT 27770 MILES THE BRAKES AND ROTORS HAD TO BE REPLACED WITH OUT WARNING HAVE TO PRESS HARD ON BRAKE PEDAL TO STOP. IT IS LIKE THE CALIPER DOES NOT DIS-ENGAUGE. I TOLD THE DEALER SHIP THIS AND THEY SAID THAT IT IS NOT UN-COMMON PROBLEM THEY HAVE SEEN IT HAPPEN UNDER 20,000 MILES. IT COST A LOT OF MONEY TO HAVE FIXED IT SEEMS THAT THERE MAY BE A DESIGN DEFECT OR NOT THE RIGHT TYPE OF PART INSTALLED BECAUSE IT TAKES SO LONG FOR THE VAN TO COME TO A STOP WITH SPEEDS UNDER 25 MPH. *CB

NHTSA ID

10054281

Incident

Jan 15, 2004

WHEN ON A SMALL HILL AND STOPPED AT A RED LIGHT WHEN YOU TAKE YOUR FOOT OFF THE BRAKE (WHEN THE LIGHT TURNS GREEN) IT ROLLS BACKWARDS. ENG 4.6L-V8. CUSTOMER SERVICE AT DEALER TOLD ME THIS IS A CHARACTERISTIC OF THIS PARTICULAR TRANSMISSION. THIS IS THE SAME TRANSMISSION AS SOME EXPEDITIONS AND THEY WILL DO THE SAME THING. IT ALMOST ROLLED BACK AND HIT A CAR. CUSTOMER RELATIONSHIP AT DEARBORN WANTS ME TO TEST DRIVE ANOTHER E-150 TO SEE IF IT DOES THE SAME THING FROM THE DEALER. CURRENTLY, I'M WAITING FOR THE DEALER TO GET BACK TO ME ON THIS. *LA

NHTSA ID

10043349

Incident

Aug 8, 2003

Mileage

1,250 mi