2008 Ford E-Series Owner Complaints

TL* THE CONTACT OWNS A 2008 FORD E250 EQUIPPED WITH HANKOOK RH03 TIRES, SIZE LT245-75-R16. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE EXPERIENCED TREAD SEPARATION WHILE DRIVING 50 MPH. THE TIRE WAS REPLACED. THE CONTACT ALSO STATED THAT PREVIOUSLY, THE REAR TIRES WAS REPLACED DUE TO TREAD SEPARATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DOT AND SERIAL NUMBER FOR THE TIRE WAS NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 20,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 52,000.

NHTSA ID

10460560

Incident

Mar 1, 2010

Mileage

52,000 mi

TL*THE CONTACT OWNS A 2008 FORD ECONOLINE. THE CONTACT STATED THAT WHEN SITTING IN IDLE THE BRAKES DON'T SEEM TO HOLD AND THE RPMS INCREASED UP TO 3500. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT WAS A NORMAL OCCURRENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE. UPDATED 07/08/11 *BF

NHTSA ID

10403989

Incident

May 15, 2011

Mileage

7,000 mi

THE RATTLE CLIPS ON THE FRONT BRAKE PADS/CALIPERS ON FORD E 450 SERIES VIBRATE OUT OF POSITION WHILE VEHICLE IS BEING DRIVEN. WE HAVE 12 OF THESE VEHICLES IN A FLEET AND THEY ARE ALL DOING THIS. *TR

NHTSA ID

10258779

Incident

Feb 8, 2009

Mileage

30,000 mi

THE EVENTS LEADING UP TO THE FAILURE: DAILY, HIGHWAY AND CITY DRIVING IN NORMAL TRAFFIC CONDITIONS. VEHICLE HAS APPROXIMATELY 19,000 MILES. THE TRANSMISSION FAILED AND REQUIRES A COMPLETE SWAP FOR A NEW TRANSMISSION. THE DEALERSHIP PERFORMING THE REPAIR COMMENTED THAT THE TRANSMISSION PAN SHOWS WEAR OF A TRANSMISSION WITH 90,000 TO 100,000 MILES INSTEAD OF 19,000 MILES. THE CORRECTION TO THE FAILURE IS A COMPLETE REMOVAL AND INSTALLATION OF A NEW TRANSMISSION BY FORD. *TR

NHTSA ID

10256686

Incident

Jan 21, 2009

Mileage

19,000 mi

WE ORDERED A NEW 2008 ECONOLINE E-350 XLT AND AFTER DRIVING WE DISCERNED THE STEERING WAS VERY LOOSE; IT HAD AN UNUSUAL AMOUNT OF "PLAY"; IT FLOATED AROUND THE ROAD. IT WAS EXTREMELY DIFFICULT TO CONTROL ON THE HIGHWAYS ESPECIALLY AT HIGHER SPEEDS. WE BROUGHT IT BACK TO THE DEALER AND BOTH SERVICE MANAGER AND GENERAL MANAGER TOOK IT FOR A TEST DRIVE AND CONFIRMED THERE WAS A SERIOUS PROBLEM. VAN WAS BROUGHT IN FOR ANOTHER APPOINTMENT TO INVESTIGATE THE ISSUE. THEY "TIGHTENED" SOME PARTS (?) AND ASKED FOR ME TO DRIVE IT HOME AND REPORT BACK IF IT WERE ANY BETTER. CONTACTED THEM AGAIN AND INFORMED THEM THE PROBLEM REMAINED THE SAME. THEY SCHEDULED THE VAN AGAIN FOR ANOTHER APPOINTMENT/DIAGNOSIS AND THEY CONTACTED FORD TECH HOT LINE. FORD HOT LINE INFORMED THE SERVICE MANAGER THAT THERE HAVE BEEN OTHER COMPLAINTS AND THERE MUST BE A FAULTY ENGINEERING DESIGN IN THE STEERING SYSTEM. THE FORD DEALER INFORMED US THAT THE VAN REQUIRED YET ANOTHER APPOINTMENT AND THAT THE BRAND NEW VAN THAT WAS JUST BUILT REQUIRED A RE-ALIGNMENT AT A SPECIALTY ALIGNMENT FACILITY. THE VAN WAS BROUGHT IN AGAIN AND WAS "REALIGNED" OR MAJOR ADJUSTMENTS WERE MADE TO THE STEERING SYSTEM. UPON OUR TEST DRIVE AFTER THE LAST "REPAIR" WE DETERMINED IT WAS WORSE THAN BEFORE, THE VAN FLOATED ACROSS THE ROAD AND PULLED TO THE LEFT SIDE. WE INFORMED THE FORD DEALERSHIP THAT THE VAN REPAIR WAS NOT ACCEPTABLE, WE CONTACTED FORD CORP. HOT LINE AND INFORMED THEM WE WILL BEGIN LOOKING INTO THE STEPS TO TAKE REGARDING OUR STATE'S "LEMON LAWS." SIMULTANEOUSLY, AN ENGINEER FROM FORD MOTOR COMPANY RESPONSIBLE FOR THE EAST COAST IS SCHEDULED TO INSPECT AND DIAGNOSE THE VAN'S STEERING ISSUES IN JANUARY. THE DANGERS ARE NUMEROUS AND OBVIOUS. OUR POSITION IS IT IS A BRAND NEW VEHICLE THAT HAS AN ENGINEERING FAULTY DESIGN; IT WAS INCORRECTLY BUILT AND/OR DESIGNED AND WE ARE CONCERNED AS TO WHAT OTHER VEHICLE COMPONENTS HAVE BEEN AFFECTED BY THE FAULTY DESIGN. *TR

NHTSA ID

10253812

Incident

Oct 17, 2008

Mileage

100 mi