Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1992 Ford E350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
RECALL ON CRUISE CONTROL ON MY MOTOR HOME DATING BACK TO 1992-2004. MY RECALL NOTICE STATES THE VEHICLE CAN CATCH FIRE SITTING IN MY DRIVEWAY OR DRIVING. I HAVE CALLED SEVERAL DEALERS IN MY AREA AND WAS TOLD FORD MOTOR CO. WILL NOT SUPPLY THE DEALERS WITH PART # 05S28. *TR
TL*THE CONTACT OWNS A 1992 FORD E350 MOTORIZED CUTAWAY. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE SWITCH WAS NOT DISCONNECTED BECAUSE THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER. THE DEALER LATER INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN FEBRUARY OF 2008. THE CONTACT CALLED FORD BACK AND THEY STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. THE CONTACT FILED A FORMAL COMPLAINT WITH FORD. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,000. UPDATED 03-25-08 *BF THE CONSUMER STATED THE SAFETY RECALL NUMBER IS AS FOLLOWS: 05S28. UPDATED 03/25/08 *TR
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER PLACED HIM ON A WAITING LIST FOR THE PARTS AND STATED THAT THEY SHOULD HAVE ARRIVED IN DECEMBER OF 2007. HE CALLED THE DEALER AND THEY STATED THAT THE PARTS WERE UNAVAILABLE AND ADVISED HIM TO HAVE THE SWITCH DISCONNECTED. THE CLOSET DEALER THAT WOULD DISCONNECT THE SWITCH IS APPROXIMATELY 2.5 HOURS AWAY, BUT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE EITHER. HE IS IN THE PROCESS OF HAVING THE SWITCH DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000.
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 38,000.
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID NUMBER 07V336000) IN AUGUST OF 2007. THE DEALER STATED THAT THE PARTS SHOULD BE AVAILABLE AT THE END OF FIRST QUARTER. AS OF JANUARY 2, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE WAIT TIME FOR THE RECALL REPAIR IS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 100,000. UPDATED 01-29-08. *KB
TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT STATED THAT NO PARTS WERE AVAILABLE FOR RECALL NUMBER 05S28 (VEHICLE SPEED CONTROL). FORD STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 106,000. UPDATED 12/12/07
I DROVE MY 1992 FORD E-350 15 PASSENGER VAN TO INDIANA ON FRIDAY. I USED THE CRUISE CONTROL ON THE HIGHWAY. I ARRIVED AT 5:00 PM. AND PARKED. AT ABOUT 1 A.M. I MOVED THE VEHICLE TO A FLATTER AREA, SO I COULD SLEEP IN IT AT THE CAMPGROUND. SHORTLY BEFORE 4 A.M. I AWOKE TO A SMELL AND SAW FLAMES SHOOTING OVER THE WINDSHIELD, COMING FROM THE ENGINE. LUCKILY I WAS ABLE TO GET OUT OF THE VEHICLE, WHICH BURNED COMPLETELY IN MINUTES. THE LOCAL FIRE DEPARTMENT RESPONDED. I CONTACTED FORD AND I AM NOW WAITING FOR A WRITTEN RESPONSE. I LATER LEARNED OF THE RECALL ON FAULTY SPEED DEACTIVATION SWITCHES. THERE ARE NO REPORTED RECALLS ON MY VIN THROUGH FORD.*JB
CRUISE CONTROL WOULD NOT DISENGAGE AT APPROX. 70 MPH WHEN DRIVING ON THE FREEWAY. I WAS ABLE TO REDUCE THE SPEED BY PUMPING THE BRAKES ALTHOUGH EACH TIME I REMOVED MY FOOT FROM THE BRAKE PEDAL THE VAN CONTINUED TO ACCELERATE OUT OF CONTROL. AFTER APPROX. 15 MINUTES AND A VERY FEARFUL RIDE, I WAS ABLE TO EXIT THE FREEWAY AND BRING THE VAN TO A STOP IN A LARGE PARKING LOT. I WAS ONLY ABLE TO DO SO BY APPLYING EXTREME PRESSURE TO THE BRAKES AND PRAYING THAT THEY WOULD NOT FAIL. I QUICKLY TURNED OFF THE IGNITION AND PUT THE VAN IN PARK. I HAD THE VAN TOWED TO SHAMROCK FORD IN DUBLIN, CA. EVEN THOUGH I WAS PAST THE 5 YR. EXTENDED WARANTEE, WITH THE LOW MILEAGE I CONTACTED FORD CUSTOMER SERVICE REQUESTING THIS BE REPLACED BY FORD AT NO COST TO ME. I CONSIDERED THIS FAILURE OF EQUIPMENT A MAJOR SAFETY ISSUE. FORD TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME AND THE REPAIR WOULD BY MY RESPOSIBILITY.*AK
SUSPECTED THROTTLE POSITIONING SWITCH MAY HVE CAUSED THE VEHICLE TO SUDDENLY ACCELERATE WHEN THE CONSUMER PUT THE VEHICLE INTO REVERSE RESULTING IN THE VEHICLE HITTING A WALL AND CAUSING INJURY TO CONSUMERS BACK. NLM
VEHICLE EXPERIENCES SUDDEN ACCELERATION OCCASIONALLY.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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