Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 53 NHTSA owner-reported complaints for the 2002 Ford E350. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 53 · page 1 of 3
HEAD ON VEHICLE STRIPPED BECAUSE OF THE WAY IT IS MADE. THERE WAS A RECALL ON REGULAR E350 BUT MINE IS AN RV. IT WAS IN MOTION WHEN THE SPARK PLUG POPPED OUT WHILE DRIVING DOWN THE HIGHWAY ON I-65 IN BIRMINGHAM ALABAMA.
THIS 350 ECONOLINE, 8CYL., EXTENDED BODY VAN WAS PURCHASED NEW, AND I AM THE ORIGINAL OWNER. THE VEHICLE HAS ONLY 120K MILES ON IT SINCE 2002. BEGINNING SEVERAL YEARS AGO, MY MECHANIC COMPLAINED OF SEVERE FRAME EROSION, HAVING HAD TO REINFORCE AND RE-WELD SEVERAL PARTS BACK ONTO THE FRAME, INCLUDING BUT NOT LIMITED TO THE BRACKETS WHICH SUPPORT THE REAR LEAF SPRINGS. (TWO OCURRANCES-- LEFT AND RIGHT SIDES). LAST WEEK, MY EMPLOYEE COMPLAINED OF SOME REAR END SWAYING AT MODERATE SPEED CORNERING. WE DISCOVERED A CROSS-TIE CONNECTION BETWEEN THE SIDE RAILS AT THE REAR OF THE VEHICLE'S FRAME HAD ROTTED AWAY, THUS CAUSING SOME UNWANTED FRAME MOVEMENT. IF IT WEREN'T FOR A HEAVY-DUTY TOWING PACKAGE I HAD PURCHASED WITH THE VEHICLE IN 2002, I BELIEVE THE LEFT AND RIGHT SIDES OF THE VEHICLE'S UNDER-FRAMING WOULD HAVE TWISTED AND SEPARATED FROM THE BODY YEARS AGO ! ALSO BEGINNING A FEW YEARS AGO, WAS THE DECAY OF THE VEHICLE'S ENGINE BLOCK, AS THREE SEPARATELY TIMED SPARK PLUGS HAD LITERATELY 'BLOWN' OUT OF THE THREADED WELLS OF THE ENGINE BLOCK. MY MECHANIC HAD TO ADAPT HELI-COIL KITS INTO RE-BORED HOLES IN THE VEHICLE'S SPARK PLUG WELLS. IT'S ONLY A MATTER OF TIME BEFORE THESE KITS COME LOOSE, AND BLOW -OUT AGAIN. I'M ALREADY EXPERIENCING A PAINFULLY OMINOUS COMPRESSION LOSS IN ONE (OR MORE) OF THE CYLINDERS. COULD FORD HAVE PURCHASED SOME INFERIOR METALS, THUS PRODUCING A LINE OF JUNK VEHICLES?
BLOWING OUT SPARK PLUGES.
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VAN STARTED SHOWING SYMPTOMS OF FUEL STARVATION AND WITH THE FAMILY AND A SEMI ON MY BUMPER THINGS GOT QUITE HAIRY AND STARTED AND ARGUMENT WITH MY WIFE! I EXITED THE HIGHWAY AND PUT CLEAN DIESEL FUEL AND FUEL ADDITIVE TO GET ME BACK HOME; THIS DID NOT WORK AS THE VAN ACTED UP AGAIN SEVERAL MILES DOWN THE ROAD. AFTER STOPPING AND STARTING NUMEROUS TIMES ON A SIDE STREET, I GOT TO A PLACE WHERE I COULD CHANGE THE FUEL FILTER; I NOTICED THAT IT WAS FULL OF RUST AND ALUMINUM FLAKES. THE VAN WOULD NOT MOVE ANY FURTHER, I HAD TO TRAILER IT HOME, THE NEXT DAY. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE ALUMINUM COATING THE FUEL TAKE HAD COME OFF AND WAS PLUGGING UP THE FUEL PICKUP, EMERGENCY VALVE AND THE FILTER. YOU CAN DO AN INTERNET SEARCH AND FIND WERE THIS IS A COMMON PROBLEM WITH FORDS. IF I WOULD HAVE KNOWN ABOUT IT I WOULD HAVE PERFORMED PREVENTIVE MAINTENANCE ON THE FUEL TANK AND FILTERS. VERY DANGEROUS AND EXPENSIVE TO REPAIR WHEN IT IS TO LATE.....
TL* THE CONTACT OWNS A 2002 FORD E-350 EQUIPPED WITH MICHELIN LT24575R16 TIRES, SIZE: 245/756/16 (NA). WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT VIBRATIONS FROM THE FRONT TIRES. THE CONTACT NOTICED THAT THE TREAD FROM THE FRONT PASSENGER SIDE TIRE WAS SEPARATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE TIRE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES). THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 108,362 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 20,000.
TL*THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED THREE TIMES OVER A PERIOD OF FOUR YEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2002 FORD E-350. THE CONTACT STATED THAT THE TURN SIGNALS AND HAZARD LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE TURN SIGNAL SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
TRUCK WOBBLING TO THE POINT OF ALMOST WRECKING...WAS TOLD IT WAS WHEELBEARING,ROTORS,TIEROD ECT. I NOW REALIZE FORD HAS A PROBLEM WITH THE TRUCKS REGARDING UNCONTROLLABLE SHAKING , IT IS VERY SCARY WHEN THIS HAPPENS. I ALSO OWNED A 2003 AND 2004 HAD TO SELL THEM BECAUSE THE TURBO KEPT BLOWING OFF AND FUEL INJECTORS WERE CLOGGED. I AM SO DISAPPOINTED. I HOPE IF THERE IS A PROBLEM YOU WILL DO SOMETHING ABOUT IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2002 FORD E350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FRONT END OF THE FRAME FRACTURED INTO TWO PIECES, CAUSING THE CONTACT TO CRASH INTO A BARRIER ON THE INTERSTATE. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE A FRAME WAS FRACTURED AND CAUSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
2002 FORD E-350. S10 DIRECT REPLY-REQUEST FINANCIAL ASSISTANCE RELATED TO THE REPAIRS OF HIS TRUCK DUE TO THE FEDERAL GRANT MANDATED CHEMICAL ADDITIVES TO DIESEL FUEL, CHEMICAL ADDITIVES HAVE CAUSED THE DE-LAMINATION OF THE FUEL TANK *TGW THE CONSUMER STATED THE LOOSE LAMINATE MATERIAL DAMAGED THE FUEL PUMP, FUEL FILTER AND FUEL LINES AND PREVENTED THE OPERATION OF THE VEHICLE. THE CONSUMER STATED THE REPLACEMENT OF HIS FUEL TANK, PUMP, FILTER AND LINES WOULD COST $4,000.00 . THE CONSUMER IS SEEKING FINANCIAL ASSISTANCE BECAUSE THE ROOT CAUSE OF THE SITUATION STEMMED FROM A GOVERNMENT MANDATE. *JB UPDATED 10/18/11. *JB THE CONSUMER STATED THE ENGINE STOPPED, WITH NO WARNING, ON A BUSY HIGHWAY. UPDATED 11/10/11. *JB
STARTED MY 2001 FORD E-350. AFTER 10-15 SECONDS, LARGE POP AND ENGINE DIED. OPENED HOOD AND FOUND RIGHT REAR SPARK PLUG HAD BLOWN OUT OF ENGINE. I'M AN ENGINEER AND I'VE BEEN WORKING ON ENGINES OF ALL DESCRIPTIONS FOR 35 YEARS. THIS IS AN OBVIOUS ENGINEERING DEFECT. FORD SHOULD REPLACE THE PARTS. WE HAVE A FLEET OF FORDS. I NOW WISH IT WAS A FLEET OF CHEVY'S. *TR
2002 FORD ECONOLINE 350 EQUIPPED WITH V8 TRITAN ENGINE. SPARK PLUG BLEW OUT. HAVE TAPPED WITH HELI-COIL REPAIR KIT, BUT HIS REPAIR HAS FAILED. NOW FACED WITH CYLINDER HAD BEEN REMOVAL AND REPLACEMENT. *TR
I HAVE HAD 3 SPARK PLUG THIS YEAR COME SHOOTING OUT OF EY 2002 FORD E350 V10. *TR
SPARK PLUG EJECTED 2002 FORD VAN. *TR
DELAMINATION OF FORD FUEL TANKS CAUSING DECREASE SPEED. *TR
DRIVING DOWN A STREET AT APPROX. 40MPH I HEARD A BANG AND THEN A BUNCH OF AIR ESCAPING. SOUNDED LIKE AN EXHAUST LEAK. SPARK PLUG WAS BLOWN OUT OF NUMBER 2 CYLINDER. HAD REPAIRED AT LOCAL REPAIR SHOP, PUT IN A NEW HELI COIL. SINCE 7-6-09 HAS HAPPENED AGAIN. THIS TIME NUMBER 8 CYLINDER. THESE FORD ENGINES DON'T HAVE ENOUGH THREAD ON THE ENGINE HEADS TO HOLD THE SPARK PLUGS IN. IT'S PROBABLY GOING TO KEEP HAPPENING UNTIL ALL OF THE THREADS ARE REPLACED. *TR
MY 2002 FORD E-350 HAS BEEN FOUND TO HAVE A SPARK PLUG BLOW OUT. THIS HAPENED WITHOUT NOTICE. I HAVE BEEN TOLD THAT I NEED A TUNE-UP. I HAVE RESEARCHED ONLINE AND FOUND MANY COMPLAINTS ABOUT FORD TRUCK ENGINES EJECTING SPARK PLUGS. I'M CONCERNED THAT IF ALL THE PLUGS ARE REPLACED, THAT THE PROBLEM MAY NOT FULLER BE SOLVED WITHOUT SOME VERY EXPENSIVE WORK. *TR
2002 FORD E350 DIESEL VAN. WE BOUGHT THE VAN WITH 32K MILES ON IT. WE REPLACED THE FIRST GAS TANK WITH 65K MILES IN PA AFTER IT BROKE DOWN ON I-81. WE REPLACED THE SECOND GAS TANK AT 80K MILES AT OTIS FORD IN QUOGUE, NY. WE ARE NOW GOING TO REPLACE THE TANK AGAIN, TANK #3, BECAUSE THE SAME ISSUE IS HAPPENING AGAIN. THE INSIDE OF THE FUEL TANK HAS BEEN DELAMINATING AND CAUSING THE FUEL FILTER TO BECOME CLOGGED. THE VAN WILL LOSE POWER AND CHUG ALONG SPEWING OUT BLACK SMOKE. IT HAS BEEN A KNOWN PROBLEM BY FORD YET THEY CLAIM IT IS NOT THEIR FAULT. THIS HAS BECOME A VERY EXPENSIVE PROBLEM AND UNDER THE RIGHT CONDITIONS WITH THE LACK OF POWER HAS THE POTENTIAL TO CAUSE AN ACCIDENT. *TR
TL*THE CONTACT OWNS A 2002 FORD E350. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION. THE VEHICLE PROCEEDED TO A STOP SIGN AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE SPARK PLUG BLEW OUT IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR AN IDENTICAL FAILURE. THE DEALER REPLACED THE SPARK PLUGS. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 72,000.
2002 FORD E350 AMBULANCE VAN. PERSON PLACED THE KEY IN IGNITION. SWITCHED TO ON POSITION (NOT TURN THE ENGINE ON). WHITE SMOKE STARTED COMING OUT FROM UNDER THE STEERING WHEEL AREA. SMOKE GOT THICKER THEN GREY. FLAMES STARTED COMING OUT FROM UNDER THE STEERING WHEEL AREA. UNABLE TO SAVE THE VEHICLE. COMPLETELY BURNED IN HOSPITAL PARKING LOT. NO INJURIES. HTTP://WWW.OCREGISTER.COM/ARTICLES/REPORTED-FIRE-VALLEY-2363353-CALL-FOUNTAIN. *TR
FORD 2002 E-350 5.4L TRITON. TWO SPARK PLUGS HAVE BLOWN OUT SO FAR. ORIGINAL PLUGS APPX 95,000 MILES. FORD SAYS THE PLUGS SHOULD NOT BE CHANGED UNTIL 100,000 MILES. *TR
AFTER TRAVELING 10 MILES DURING MY MORNING COMMUTE, WHILE AT 40 MPH, A SPARK PLUG EJECTED FROM MY FORD TRITON V8 ENGINE CAUSING RAW FUEL FUMES TO ENTER THE ENGINE COMPARTMENT AND PASSENGER CABIN. THIS HAS RESULTED IN AN ESTIMATED $1900 REPAIR BILL FROM MY LOCAL FORD DEALER TO REMOVE AND REPAIR THE PLUG THREADS FOR THE EJECTED PLUG. *TR
DELAMINATING FUEL TANKS ON FORD E-350 AMBULANCES. CAUSES DAMAGE TO THE FUEL PUMP THEN STALLING WHERE IT NEEDS TO BE TOWED. THIS SITUATION IS WITH PATIENTS ON BOARD. THIS PROBLEM NEEDS TO BE CHECKED OUT AND RECALLS DONE. THE COST TO REPAIR IS $1,370.46 PER TRUCK. WE OWN 8 OF THEM ALL WITH THE SAME PROBLEM. *TR
2002 FORD E350 5.4L SPARK PLUG #7 BLOW OUT. THE AVERAGE CONSUMER WOULD THINK THAT SOMETHING WAS WRONG WITH THE EXHAUST SYSTEM BEFORE EVER KNOWING OR EXPECTING THAT COMPRESSED FUEL WAS BEING PUMPED INTO THE ENGINE COMPARTMENT FROM THE EXPOSED SPARK PLUG ORIFICE. AT THE SAME TIME, THE SPARKED PLUG COIL WIRE IS STILL ACTIVE, COMBINING A NON-CONTAINED FUEL / SPARK CONDITION, POSSIBLY RESULTING IN FIRE OR EXPLOSION. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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