RoadVitals

2004 Ford E350 Fuel system Problems

Owner-reported complaints naming the fuel system system, filed with NHTSA

Data refreshed

Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Aug 21, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
39%
of 46 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2004 Ford E350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming fuel system

Shown in the owner’s own words, exactly as filed

EngineFuel system
Filed Aug 21, 2017

AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.

NHTSA ID
11018700
Incident
Jul 8, 2008
Mileage
65,000 mi
EngineFuel system
Filed Feb 2, 2015

TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15*JS

NHTSA ID
10680645
Incident
Jun 1, 2009
Mileage
52,000 mi
Fuel system
Filed Sep 8, 2011

TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ACCELERATING AND THEN STALL. THE CONTACT WOULD HAVE TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THE FAILURE WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THERE WAS NO SOLUTION TO THE PROBLEM. THE CONTACT DID RESEARCH AND FEELS THE PROBLEM IS CAUSED BY THE FUEL TANK DELAMINATING. THE FAILURE MILEAGE WAS 50,800 AND THE CURRENT MILEAGE WAS 120,000.

NHTSA ID
10424253
Incident
Sep 20, 2006
Mileage
50,800 mi
Body & structureFuel system
Filed Sep 4, 2011

I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS. *TR

NHTSA ID
10423234
Incident
Apr 16, 2007
Mileage
50,000 mi
Fuel system
Filed Jan 15, 2011

FUEL TANK DELAMINATION IN MY 2004 FORD E-350 HAS CAUSE A NEED FOR AN EXPENSIVE TOTAL FUEL SYSTEM REPLACEMENT. OBVIOUSLY IT IS A HUGE PROBLEM AS THERE ARE MANY COMPLAINTS ONLINE OF THE EXACT SAME PROBLEM ALL OVER THE COUNTRY. FORD SAYS ITS THE BIO DIESEL THAT IS CAUSING THE PROBLEM, BUT ITS FUNNY HOW DODGE AND CHEVY AREN'T HAVING ANY PROBLEMS... *TR

NHTSA ID
10376768
Incident
Jan 12, 2011
Mileage
154,000 mi
Fuel system
Filed Sep 7, 2010

TL*THE CONTACT OWNS A 2004 FORD E350 SD. THE FUEL TANK DETERIORATED AND THE PARTICLES THAT COMES OFF OF THE TANK CLOGGED THE FUEL INJECTORS. THE FAILURE PREVENTED FUEL FROM GETTING INTO THE ENGINE WHICH MADE THE VEHICLE DRIVE 15 MPH TO INCLUDE A ROUGH START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT IT WOULD COST OF $4500 TO SEAL THE FUEL TANK. THE REPAIRS WERE NOT COVERED UNDER WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.

NHTSA ID
10354132
Incident
Aug 10, 2009
Mileage
113,000 mi
EngineFuel system
Filed Apr 9, 2010

VEHICLE CUTS OUT DURING DRIVING . *TR

NHTSA ID
10324703
Incident
Apr 11, 2008
Mileage
196,000 mi
Fuel system
Filed Mar 1, 2010

TL*THE CONTACT OWNS A 2004 FORD E350 ECONOLINE WITH 79800 MILES. THE CONTACT NOTICE THAT THE WARNING LIGHT ON HIS INSTRUMENT PANEL CAME ON STATING THAT THERE WAS WATER IN THE FUEL. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT THE LINING IN THE FUEL TANK HAD DELAMINATED. THE CONTACT WAS TOLD THAT HIS FUEL SYSTEM NEEDED TO BE REPLACED.

NHTSA ID
10315109
Incident
Feb 24, 2010
Mileage
79,800 mi
Fuel system
Filed Aug 21, 2009

VAN STOPPED RUNNING IN FREEWAY 2004 FORD E-350 DIESEL PROBLEM WITH TANK DELAMANATION 4 VANS SAME THING ALL CAME TO A STOP IN THE ROADWAY. *TR

NHTSA ID
10281278
Incident
Aug 13, 2009
Mileage
128,000 mi
Fuel system
Filed May 27, 2009

VEHICLE LOST POWER 4 DIFFERENT TIMES. FUEL PUMP EXCESS NOISE, FUEL PUMP CLOGGED. DEALER CONTACTED FORD MOTOR CORP WHO BLAMED CONDITION ON DIESEL FUEL. FUEL PUMP WAS REPLACED AS WELL AS FUEL FILTERS AND FUEL TANK. WE ARE OUT $3000.00 FOR THE REPAIRS.

NHTSA ID
10270089
Incident
May 8, 2009
Fuel system
Filed Apr 11, 2009

FUEL TANK LINER IS SEPARATING CAUSING CORROSION AND RUST IN THE FUEL TANK. FORD REFUSES TO WARRANTY THE PROBLEM. THEY ARE BLAMING IT ON THE DIESEL FUEL, WHICH IS INACCURATE. I HAVE ONE CONFIRMATION FROM A CUSTOMER THAT THEY FINALLY COVERED HIS REPAIR, HOWEVER, HE HAD TO LODGE COMPLAINTS WITH BOTH THE NHTSA AND THE BBB. SO I AM OFFICIALLY LODGING A COMPLAINT AGAINST FORD MOTOR COMPANY, STEVEN'S FORD (THE DEALER), AND THE WARRANTY COMPANY. THE SAFETY ASPECT OF THIS IS THE TRUCK STALLS WHILE DRIVING AND DOES NOT RESTART. THE TRUCK ALSO EXPERIENCED A LOSS OF POWER WHEN GOING UPHILL. BOTH OF WHICH CAN CAUSE A DANGEROUS SITUATION WHEN IN HEAVY TRAFFIC. THIS IS A CHRONIC PROBLEM THAT FORD IS AWARE OF AND IS DENYING RESPONSIBILITY. I PERSONALLY KNOW OF AT LEAST 5 PEOPLE WHO HAVE HAD SIMILAR PROBLEMS WITH THEIR E350 VANS DUE TO CORROSION IN THE FUEL TANK. THIS IS NOT AN ISOLATED INCIDENT AND SHOULD BE COVERED UNDER THE WARRANTY. (PLEASE NOTE THERE IS LESS THAN 36,000 MILES ON THIS, BUT FORD IS NOT TAKING RESPONSIBILITY, NEITHER IS THE WARRANTY COMPANY FROM WHICH AN EXTENDED WARRANTY WAS PURCHASED) . FORD IS TRYING TO BLAME THE REASON ON USE OF MORE THAN 5% MIXTURE OF BIODIESEL AND IS SAYING THAT THE REASON THEY ARE NOT COVERING THE PROBLEM IS THAT THERE IS RUST IN THE FUEL TANK. THE RUST IS A REACTION FROM THE FUEL IN A POORLY DESIGNED FUEL TANK. IF IT WERE A DIESEL FUEL PROBLEM THIS WOULD OCCUR IN DIFFERENT MAKES OF TRUCKS, NOT JUST FORD. THERE IS A HUGE PROBLEM, THAT IS NOT ONLY A SAFETY, BUT AN ENVIRONMENTAL ONE AS WELL. *TR

NHTSA ID
10265002
Incident
Apr 6, 2009
Mileage
30,000 mi
Fuel system
Filed Feb 28, 2009

I OWN 4 DIESEL POWERED FORD E350 VANS. IN 2008 I HAVE HAD A FUEL TANK REPLACED IN A 2000 AND 2004 VAN. I DECIDED TO HAVE MY 2007 CHECKED AND FOUND THAT THE FUEL FILTERS WERE CLOGGED. I HAVE SPENT OVER $7000.00 SO FAR. ALTHOUGH FORD DID NOT REPLACE THE TANK IN MY 2007 I AM STARTING TO WONDER WHEN I WILL HAVE TO HAVE THIS DONE. I HAVE ONE OTHER 2000 THAT JUST STARTED HAVING PROBLEMS. I DON'T NEED TO SPEND ANOTHER $7000.00. I ASKED FOR ABOUT DELAMINATION BUT THEY SAID ITS THE FUEL I'M USING. I SAW THE FUEL FILTERS THAT CAME OUT OF THE VEHICLES AND IT WAS A GRAY/ SILVER MATERIAL. *TR

NHTSA ID
10260273
Incident
Jul 15, 2008
Mileage
30,000 mi
ElectricalFuel system
Filed Jan 21, 2009

TL*THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 30 MPH, THE VEHICLE STALLED TWICE WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE INJECTORS CAUSED THE FAILURE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V270000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE HAS BEEN REPAIRED MORE THAN 20 TIMES AND THEY ALWAYS REPLACE THE INJECTORS; HOWEVER, THE MECHANIC STATED THAT THE CONTROL MODULE WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 332,000.

NHTSA ID
10255846
Incident
Jul 17, 2005
Mileage
120,000 mi
Fuel system
Filed Sep 22, 2008

GAS FILL LINE CLOSES AND CAN ONLY FILL AT A RIDICULOUSLY SLOW RATE OR NOT AT ALL WITH SOME OF THE FASTER GAS PUMPS. *TR

NHTSA ID
10243085
Incident
Jul 25, 2008
Fuel systemOther / unspecified
Filed Jul 10, 2008

2004 E-350 FORD DIESEL VAN ..IN 06 FUEL TANK DELAMINATION FORD REPLACED TANK..08 FUEL TANK DELAMINATION AGAIN @ 14000 MI. COST TO ME 2200.00. DEALER SAID FORD WILL NOT ADMIT TO A TANK PROBLEM AND COULD NOT ASSURE ME THE DELAMINATION PROBLEM HAS BEEN CORRECTED TO DATE..I CAN'T AFFORD 2,200.00 EVERY 14000 MI. I USE ONLY HESS DIESEL FUEL. I KNOW I AM NOT ALONE WITH THIS PROBLEM, THE DEALERSHIP SAID THEY DO AT LEAST TWO A MONTH. THIS IS A DANGEROUS CONDITION..THE TRUCK LOSES POWER AND STALLS. *TR

NHTSA ID
10233729
Incident
Jul 8, 2008
Mileage
28,000 mi
Fuel system
Filed Nov 12, 2007

VEHICLE LOST POWER 3 DIFFERENT TIMES, ONCE ON INTERSTATE, TWICE IN HIGHWAY TRAFFIC, AND IN ONE CASE THE ENGINE DIED. TURNS OUT CAUSE WAS FAILURE OF TANK LINING CLOGGING UP THE FUEL SYSTEM. EACH OF THE 3 TIMES I REPLACE FUEL FILTERS BEFORE FINALLY CLEANING OUT THE TANK AND DETERMINING ACTUAL PROBLEM. FORD KNOWS THERE IS A PROBLEM WITH THE TANK LINING, AS SHOWN ON FORD TECHNICAL SERVICE BULLETINS 19728, BUT HAS DONE AND WILL DO NOTHING ABOUT THE PROBLEM EXCEPT TELL ME TO REPLACE MY TANK AT ALMOST $600 + LABOR. *TR

NHTSA ID
10208723
Incident
Nov 2, 2007
Mileage
65 mi
EngineFuel systemInterior & seats+2 more
Filed Dec 21, 2005
1 injury reported

2004 FORD WAGON E350 WITH FLOOR LOWERED BY VANTAGE MOBILITY INT. FOR HANDICAP PEOPLE. DURING STOP AND GO DRIVING LIKE TRAFFIC JAMS WHILE PULLING A TRAILER THE FLOOR BETWEEN FRONT SEATS GETS MORE THAN HOT ENOUGH TO BURN YOUR FOOT. SLIDING DOOR OPENER HAS BROKEN 6 TIMES LEAVING THE DOOR FREE TO SLIDE OPEN AND SHUT. I KEEP A BUNGY CORD TO TIE IT UP BUT INTERIOR LIGHTS COME ON AND OFF WHEN USING BUNGY CORD. THE ORIGINAL LATCH BY FORD WAS REMOVED TO INSTALL THE DOOR OPENER. SPLIT DRIVE SHAFT INSTALLED TO MAKE ROOM FOR UNDER VEHICLE LIFT BY BRAUN CORP HAS A LOW ROAR TO IT. BICYCLE TYPE CHAIN FOR THE SLIDING DOOR OPENER AT WHEELCHAIR LIFT DRAGS ACROSS PART OF DOOR JAMB.(NO PULLEY OR SPROCKET). PAID $48,000 FOR THIS NEW 2004 MODEL IN APRIL, 2005 I'M ASKING FOR MY MONEY BACK. PLEASE HELP US. *NM

NHTSA ID
10145829
Incident
Sep 24, 2005
Mileage
20 mi
Fuel system
Filed Jun 14, 2005

FROM THE VERY FIRST DAY WE OWNED OUR BRAND NEW FORD E-350 DIESEL CUBE VAN WE HAVE HAD AN ONGOING DRIVABILTY PROBLEM. THE ENGINE CUTS OUT WHILE DRIVING ALMOST COMING TO A STALL AND SPITS BLACK OR BLUE SMOKE OUT OF THE TAIL PIPE. WE HAVE HAD THE VEHICLE TO THE DEALERSHIP FIVE TIMES TO DATE TO HAVE THIS PROBLEM FIXED. THE DEALERSHIP CANNOT FIND THE PROBLEM. WE HAVE TRIED TO TAKE THE TRUCK TO A DIFFERENT DEALER, BUT THEY SAY THEY CANNOT FIX IT BECAUSE ANOTHER DEALER HAS ALREADY WORKED ON THE TRUCK AND GOT PAID, SO WE HAVE TO TAKE IT BACK TO THEM. WE USE THIS TRUCK FOR BUSINESS AND HAVE HAD TO RENT A TRUCK SEVERAL TIMES TO TAKE THE TRUCK IN AND FIND THE NEXT DAY THAT IT IS STILL NOT FIXED. WE ARE OUT $400.05 THAT WE BELIEVE EITHER THE DEALERSHIP OR FORD SHOULD REIMBURSE US FOR. I CALLED THE FORD CUSTOMER SERVICE LINE AND WAS BASICALLY TOLD THAT RENTAL REIMBURSEMENTS ARE NOT COVERED IN THE WARRANTY. SHOULD WE BE RESPOSIBLE FOR HAVING TO PAY THESE FEES? WE BOUGHT A BRAND NEW TRUCK SO WE WOULD NOT HAVE THIS PROBLEM.IT IS ALSO NOT OUR FAULT THE DEALERSHIP CANNOT FIND THE PROBLEM. WE HAVE BEEN MORE THAN PATIENT AND FEEL WE SHOULD GET OUR TRUCK FIXED PROPERLY AND BE REIMBURSED FOR OUR LOSSES. WE SEE THERE HAS BEEN A RECALL ON OUR VEHICLE AND STILL HAVE NOT BEEN NOTIFIED. WHICH ONLY MEANS ONCE AGAIN WE HAVE TO PAY TO RENT A TRUCK WHILE OURS GOES IN FOR REPAIRS, WITH NO GUARENTEE THAT IT WILL GET FIXED THAT TIME EITHER.

NHTSA ID
10125308
Incident
Apr 1, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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