2011 Ford E350 Owner Complaints

Unknown

NHTSA ID

11573812

Incident

Feb 24, 2024

The brakes are faulty. Have tried to have them repaired 3 times and it ends with the same problem. The brakes go all the way in and have to be pumped to stop.

NHTSA ID

11424351

Incident

Jul 3, 2021

Vehicle is not as described by VIN #, correctly. Vin describes as: 2011 Forest River Limited Edition Value Hauler. My vehicle is 2011 - E350 Ford Van, 12 passenger. The problem is with the brakes. Have had the brakes repaired 3 occasions, but the results is always the same. The brakes go completely end and have to be pumped to stop. I believe this is a manufacturing problem. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11424341

Incident

Jul 3, 2021

EXTREME KNOCKING OF THE ENGINE AFTER A FEW MINUTES OF WARM UP INCLUDING A LOSS OF POWER AND ACCELERATION. THIS HAS BEEN IDENTIFIED AS FRONT ENGINE NOISE FROM THE "CAM SHAFT PHASER"VTC. EVEN THOUGH THERE IS NO EXTERNAL APPEARANCE OF DAMAGE IT IS CONSIDERED DAMAGE THAT WILL CAUSE FURTHER INTERNAL DAMAGE TO THE ENGINE.

NHTSA ID

11320212

Incident

Oct 29, 2019

Mileage

67,000 mi

MY VAN STALL 3 TIME IN THE HIGHWAY BASE ON A FUEL CONTROL MODULE I ALMOST HAD A ACCIDENT BECAUSE OF THIS , ISAW ALSO A LETTER WITH A RECALL IF THE SAME PROBLEM 16S31 I HAVE TAKEN TO THE FORD COMPANY AND THEY REPLACE IT AND IT HAS THE SAME SYMPTOMS AND I CARRY DISABILITY CHILDREN IN THIS VAN , ALWAYS EXCUSES

NHTSA ID

11255895

Incident

May 20, 2019

Mileage

101,091 mi

TRUCK DIED DRIVING ON THE HIGHWAY WITH NO WARNING ALREADY HAD WORK DONE, ON WIRING HARNESS WONT START. THE COMPUTER SHUTS OFF. WONT START BACK UP.

NHTSA ID

11208576

Incident

May 8, 2019

Mileage

166,270 mi

TL* THE CONTACT OWNS A 2011 FORD E-350. WHILE OPERATING THE VEHICLE, A METAL GRINDING NOISE WAS HEARD UNDER THE SUBFRAME. THE GRINDING NOISE WAS ALSO PRESENT WHILE THE VEHICLE WAS OPERATING IN REVERSE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WALDORF FORD, 2440 CRAIN HWY, WALDORF MD) WHERE IT WAS DIAGNOSED THAT THE PLANETARY TRANSMISSION ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,000.

NHTSA ID

11081136

Incident

Mar 20, 2018

Mileage

87,000 mi

TL* THE CONTACT OWNS A 2011 FORD E-350 EQUIPPED WITH B.F. GOODRICH TIRES, SIZE: LT 225/75R16. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO BOUNCE VIOLENTLY. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE REAR DRIVER SIDE TIRE TREAD HAD SEPARATED AND NOTICED A BLISTER IN THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TREAD HAD SEPARATED AND THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE CONTACT MENTIONED THAT THE REAR PASSENGER SIDE TIRE WAS REPLACED APPROXIMATELY TEN MONTHS AGO DUE TO THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 100,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10957801

Incident

Apr 1, 2016

Mileage

100,000 mi

ALL THREE BOLTS ON THE STEERING COMPARTMENT WENT OUT AND LOST CONTROL OF MY PICKUP TRUCK. I WAS LEAVING FROM MY DRIVEWAY WHEN THIS HAPPENED DRIVING 2 MPH PER HOUR. AN HOUR PRIOR TO THIS MY DAUGHTER DROVE THIS VEHICLE ON A HIGHWAY AND I AM GLAD NOTHING HAD HAPPENED TO HER, THANK GOD. I CALLED INTER-MOUNTAIN TOWING COMPANY IN SLC, UT AND THEY TOOK IT TO FORD PERFORMANCE DEALERSHIP. THEY REPLACED IT AND I ASKED FOR OLD BOLTS SO I CAN SEND THEM TO YOU, BUT THEY SAID THESE ARE INSIDE MY PICK UP TRUCK. WE CHECKED AND THERE WERE NONE. I ALSO HAVE PHOTO OF THOSE IF YOU NEED IT. I PURCHASED THIS VEHICLE FROM FORD PERFORMANCE IN BOUNTIFUL, UT FEBRUARY OF 2016.

NHTSA ID

10906236

Incident

Sep 9, 2016

Mileage

85,000 mi

I WAS DRIVING DOWN ROYAL PALM BEACH BLVD, IN ROYAL PALM BEACH, FL. WHERE THE SPEED LIMIT IS 35MPH. THE VAN WAS TAILGATING AND SPEEDING AND SWITCHING LANES, ATTEMPTING TO GET AROUND MYSELF AND A TRUCK THAT WAS TOWING A TRAILER. HE WAS VERY RECKLESS, AND ALMOST REAR-ENDED ME ON A FEW OCCASIONS. THE DOT NUMBER I GOT OFF THE BACK IS # [XXX]. THE PLATE NUMBER IS [XXX] I COULD NOT GET THE FULL NAME OF THE COMPANY ON THE DOOR. BUT THE PARTIAL NAME I GOT WAS "ASSISTED/INDEPENDENT LIVING" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10693659

Incident

Mar 11, 2015

THE FORD AMBULANCE I WAS IN WAS STOPPED AT A RED LIGHT. A CADILLAC ESCALADE CROSSED THE CENTER LINE STRIKING IN A OFF SET HEAD ON. THE CADILLAC WAS DOING APPROX. 40+ MPH. THE IMPACT WAS CENTERED ON THE FRONT PASSENGER SIDE OF THE AMBULANCE. THERE WAS ENOUGH IMPACT THAT THE MOTOR MOUNTS BROKE AND THE ENGINE WAS PUSHED IN TO THE FIRE WALL. THERE WAS SLIGHT INTRUSION INTO THE PASSENGER COMPARTMENT OF THE AMBULANCE. THE AIR BAGS DID NOT DEPLOY. THE AIR BAGS IN THE CADILLAC DID DEPLOY. THERE WAS A THIRD VEHICLE INVOLVED. A FORD F`150 TRUCK THAT WAS SIDE SWIPED . THE AIR BAGS ALSO DEPLOYED. *TR

NHTSA ID

10643090

Incident

Sep 20, 2014

TL* THE CONTACT OWNS A 2011 FORD E-350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13T012000 (TIRES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10626565

Incident

Aug 20, 2014

TRANSMISSION HAS COMPLETELY FAILED ALREADY. *TR

NHTSA ID

10595510

Incident

May 31, 2014

Mileage

50,209 mi

CONSUMER WRITES IN REGARDS TO DEALERSHIP DECIDED NOT TO HONOR TIRE RECALL. *SMD ALL 6 TIRES WERE INSPECTED AND FOUND TO BE A PART OF THE RECALL. THE CONSUMER WAS ADVISED TO TRY ANOTHER ESTABLISHMENT. HOWEVER, THE RETAILER STATED THEY WERE A SMALL BUSINESS, AND COULD NOT AFFORD TO HONOR THE RECALL. THE CONSUMER DECIDED TO PAY CASH FOR THE TIRES. *JB

NHTSA ID

10575584

Incident

Feb 28, 2014

CONSUMER WRITES IN REGARDS TO VEHICLE TIRES RECALL NOTICE AND SEEKS CORRECT REIMBURSEMENT. *SMD THE CONSUMER STATED ALL 4 OF THE TIRES FAILED, BEFORE HE RECEIVED THE RECALL. MICHELIN SENT HIM A CHECK FOR $ 139.90. THE CONSUMER STATED THE REIMBURSEMENT WAS INSUFFICIENT. *JB

NHTSA ID

10572484

Incident

Jun 19, 2013

I RECEIVED A RECALL NOTICE FROM MICHELIN NORTH AMERICA, INC STATING THAT THERE WAS A SAFETY RECALL ON TIRES. I TOOK MY MOTORHOME TO AUTONATION FORD IN BRADENTON, FL FOR REPLACEMENT SINCE MY TIRES MATCHED THE RECALL NUMBERS (LTX M/S LT 225/75 R16 115/112R B3JH AKEX 3310). I WAS TOLD BY THE FORD SERVICE PERSON THAT MY TIRES WERE OK, THAT THEY DID NOT FALL WITHIN THE AFFECTED DATED. I CALLED MICHELIN AND GAVE THEM THIS SAME INFORMATION AND WAS TOLD THAT MY TIRES WERE INDEED COVERED UNDER THE RECALL. (DOT PRODUCTION PERIODS 0210-2512) I HAVE SINCE CALLED TIRE KINGDOM AND AM WAITING FOR THE REPLACEMENT TIRES TO COME IN SO THAT THEY CAN BE REPLACED. I FEEL THAT THE FORD DEALER DOES NOT UNDERSTAND THE RECALL NOTICE, OR MAYBE THEY DO NOT WANT TO DO THE REPLACEMENT, BUT THIS CONSTITUTES A SERIOUS LACK OF KNOWLEDGE OF THE CONSEQUENCES OF TIRE FAILURE.

NHTSA ID

10568453

Incident

Feb 1, 2014

MY GIRLFRIEND WAS FALLING ASLEEP, GOT OFF THE ROAD AND HIT A TREE. THE VAN IS TOTALED AND HAS A MAJOR DAMAGE ON THE FRONT. THANK GOD SHE DID NOT GET INJURED BUT I AM WORRIED WHAT WOULD NEED TO HAPPEN TO ACTIVATE THE AIRBAGS AT THIS VEHICLE AS THESE DID NOT OPEN AT THIS MAJOR CRASH. *TR

NHTSA ID

10508153

Incident

Apr 6, 2013

Mileage

53,193 mi

AMBULANCE ON RESPONSE TO EMERGENCY CALL. STEERING WHEEL "LET GO" CAUSING DRIVER TO LOSE ALL CONTROL. STEERING WHEEL COULD BE SPUN COMPLETELY 360 DEGREES VERY FAST. WE HAVE VIDEO OF THE CRASH AND STEERING WHEEL. WANT TO MAKE SURE THIS IS NOT A VEHICLE DEFECT IN AMBULANCES OF THIS TYPE. COULD HAVE BEEN A CATASTROPHIC EVENT. *TR

NHTSA ID

10470665

Incident

Aug 3, 2012

Mileage

23,000 mi

VEHICLE JERKS INTO GEAR WHEN STARTING FROM A STOP, OR WHILE MOVING SLOWLY. VEHICLE WAS FALLING OUT OF THIRD GEAR AND REQUIRED CLUTCH REPLACEMENT. INTERMEDIATE CLUTCH SOLENOID REPLACEMENT. INTERMEDIATE CLUTCH PISTON NOT SEALING. REQUIRED TRANSMISSION OVERHAUL AFTER 8,500 MILES. AFTER SIX MONTHS AND 18,000 MILES, THE SAME PROBLEM RECURRED WITH SEVERE SLIPPING OF TRANSMISSION AT LOW SPEED.

NHTSA ID

10409792

Incident

Oct 29, 2010

Mileage

8,523 mi