Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 23 NHTSA owner-reported complaints for the 2002 Ford Econoline. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–23 of 23
LEFT HOUSE FOR VACATION, GOT 75 MILES AWAY AT 60 MPH ON THE FREEWAY, AND ENGINE STARTED MAKING A POPPING SOUND. PULLED OFF ROAD AND CALLED A NEARBY MOBILE REPAIR COMPANY. THEY SENT OUT A MECHANIC, HE DIAGNOSED A BLOWN OUT SPARK PLUG, AND SAID THIS WAS COMMON FOR THE FORD V-10. MADE IT TO HIS SHOP, AND THAT'S WHERE IT SITS. ESTIMATES ARE OVER $4000 TO REPAIR.
DRIVING VAN ON HIGHWAY WHEN VAN BEGAN SMOKING. THEN FIRE. EVERYTHING WAS COMPLETELY DESTROYED. *TR
TL* THE CONTACT OWNS A 2002 FORD ECONOLINE E-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE HEARD A LOUD, ABNORMAL NOISE FROM THE VEHICLE. AFTER STOPPING THE VEHICLE FOR FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE REAR END OF THE FUEL TANK HAD DETACHED FROM THE VEHICLE. IN ADDITION, ONE OF THE FUEL TANK STRAPS HAD BECOME COMPLETELY CORRODED. THE VEHICLE WAS DRIVEN CAUTIOUSLY AND WAS LATER TAKEN TO THE DEALER. THE DEALER CONFIRMED THE FAILURE OF THE FUEL TANK STRAPS AND INSTALLED A TEMPORARY STRAP FOR THE FUEL TANK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 76,000.
TOOK THE VAN TO THE STORE. UPON RETURNING FROM STORE STARTED THE VAN, THERE WAS A LOUD EXPLOSION AS IF A BOMB WENT OFF. EVERYONE LOOKED BECAUSE IT WAS SO LOUD. TURNED THE VAN OFF AND RESTARTED IT. IT SOUNDED LIKE A DRAG CAR AT THE TRACK, NO EXHAUST SYSTEM AT ALL. TOOK COW OFF AND LOOKED INSIDE, FOUND THE SPARK PLUG WITH THE BOOT LAYING ON TOP OF THE VALVE COVER OR INTAKE, NOT SURE THERE IS NO ROOM AND JUST ENOUGH TO GET TWO FINGERS IN TO RETRIEVE IT. I HAD NOTICED A LITTLE TICKING EARLIER IN THE DAY LIKE AN EXHAUST LEAK, BUT DID NOT FIND ONE. HAD VEHICLE TOWED TO REPAIR SHOP, WHERE IT IS NOW. NOT SURE WHAT WILL HAPPEN NEXT. *TR
FUEL PUMP FAILED WHILE DRIVING VEHICLE AT FREEWAY SPEEDS ON 101 SOUTH ON THE WALDO GRADE APPROACHING THE GOLDEN GATE BRIDGE. VEHICLE LOST POWER HALF WAY UP THE GRADE AND SLOWED TO 10 MPH. LIMPED VEHICLE TO OFF RAMP. I AM AN ASE CERTIFIED MASTER MECHANIC, I ALSO HOLD MY CALIFORNIA SMOG LICENSE. I'VE WORKED AS A MECHANIC FOR 30 YEARS. UPON GETTING THE VEHICLE HOME I DIAGNOSED THE CONCERN I FOUND THE FUEL TANK FULL OF METAL THAT HAD FLAKED FROMT HE WALLS OF THE FUEL TANK. I FOUND THE FUEL PICKUP IN THE TANK PLUGGED WITH FILINGS, THE FUEL PUMP RUINED, AND THE FUEL FILTER FULL OF METAL AND RUST. I SENT THE TANK TO WHO COATED THE FUEL TANK FOR ME. STATED THAT HE CONTINUOUSLY SEES THESE FORD TANK COMING FROM ALL THE DEALERSHIPS IN THE AREA. UPON DOING SOME RESEARCH ON THE INTERNET I FOUND THAT THIS IS A WIDESPREAD PROBLEM WITH FORD FUEL TANKS. MY TOTAL COST FOR THIS REPAIR IN PARTS AND REPAIRS TO THE FUEL TANK HAS COME TO $1,200.00 WHOLESALE COST, NOT INCLUDING MY LABOR OR ANY PARTS RETAIL MARKUP. I HAVE OWNED THIS VEHICLE SINCE NEW AND ALWAYS RUN GOOD QUALITY FUEL IN MY VEHICLE AND TOPPED UP THE TANK WEEKLY OR MORE OFTEN TO REDUCE THE POSSIBILITY OF MOISTURE IN MY FUEL SYSTEM. I HAVE NOT FILLED UP THE FUEL TANK AND RUN THE ENGINE YET, AND HOPE THAT THERE IS NO FURTHER DAMAGE TO MY FUEL INJECTORS OR FUEL SYSTEM. IF THERE IS I COULD BE OUT ANOTHER $4,000 TO 5,000 JUST IN PARTS. I AM CURIOUS AS TO WHY IF THERE SEEMS TO BE SUCH A WIDESPREAD PROBLEM OUR GOVERNMENT HAS NOT RECALLED THESE VEHICLES? IT IS CLEAR TO ME THAT FORD IS PRODUCING VEHICLES WITH SUBSTANDARD FUEL SYSTEMS AND THAT THERE IS A KNOWN DEFECT THAT FORD IS NOT OWNING. THE PUBLIC SHOULD NOT BE HELD LIABLE OFR FORD'S DESIGN FLAWS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
2002 FORD VAN - BLOWN SPARK PLUG. *TR
2002 FORD VAN - BLOWN SPARK PLUG. *TR
2002 FORD VAN - BLOWN SPARK PLUG. *TR
TL*THE CONTACT OWNS A 2006 FORD ECONOLINE(NA). WHILE DRIVING AND ENGAGING THE BRAKE PEDAL, THE WARNING LIGHT CAME. THERE WAS ALSO NOISE UNDER THE HOOD OF HIS VEHICLE. THE CONTACT STATED THAT THE ANTI LOCK BRAKE SYSTEM SUDDENLY CAUGHT FIRE. HE TURNED THE VEHICLE OFF AND WAITED FOR AN HOUR TO RESTART IT; HOWEVER, WHEN HE ATTEMPTED TO DRIVE SMOKE AND FIRE WERE COMING FROM THE BRAKES. HE SHUT THE ENGINE OFF, EXTINGUISHED THE FIRE, AND DISCONNECTED THE ABS MODULE UNIT UNDER THE HOOD. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO DID NOT RECONNECT THE ABS MODULE. THE CONTACT IS CURRENTLY ABLE TO CONTINUE DRIVING THE VEHICLE USING THE NORMAL BRAKING SYSTEM WITH NO FAILURES. THE ABS MODULE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 54,500.
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE VEHICLE HAS B.F. GOODRICH COMMERCIAL TA ALL TERRAIN TIRES. THE CONTACT STATED THAT ALL FOUR TIRES EXPERIENCED TREAD SEPARATION. THE TIRES WERE PURCHASED IN JUNE OF 2007 AND HAVE BEEN ON THE VEHICLE FOR A LITTLE LESS THAN TWO YEARS. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED WARRANTY REPAIR DEALER. THE MANUFACTURER WAS WILLING TO PRO-RATE THE COST OF THE TIRES. THE TIRE SIZE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE VEHICLE FAILURE MILEAGE WAS 64,190.
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL REPAIR NOTICE STATING THAT THE VEHICLE SPEED CONTROL PARTS HAD ARRIVED. WHEN HE CALLED THE LOCAL FORD DEALERS, HE WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR TWO MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 75,000.
A SAFETY RECALL WAS ISSUED AUG 2007 ON FORD VEHICLES FOR THE SPEED CONTROL WHICH MAY CAUSE AN UNDERHOOD FIRE. WE HAVE BEEN TRYING TO GET THE VEHICLE (2002 BT CRUISER) IN FOR REPAIR OVER THE LAST SEVERAL MONTHS, AND HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. APPARENTLY THERE IS A NATIONAL BACK ORDER OF THE REPLACEMENT PART(S). OUR DEALER SAID THEY ARE NOW BEING TOLD THEY WILL NOT GET A SHIPMENT UNTIL MARCH. THERE IS NOT A SYSTEM IN PLACE THAT GIVES ANYONE AN IDEA OF WHEN THEY MAY GET THIS RESOLVED. WE HAVE BEEN TOLD TO KEEP CALLING THE DEALERS, WHO KEEP SAYING THEY DON'T HAVE PARTS. IN THE MEANTIME THEY RECOMMEND DISCONNECTING THE CRUISE CONTROL, WHICH AS YOU CAN IMAGINE, IS NOT A PLEASANT THOUGHT FOR AN RV WHICH IS USED FOR LONG DISTANCE TRAVELING. THERE SHOULD BE A BETTER SYSTEM IN PLACE FOR RESOLVING THIS ISSUE, AND IF SUCH A SYSTEM IS INCONCEIVABLE, THERE SHOULD BE BETTER COMMUNICATION BY FORD. *TR
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER ORIGINALLY STATED THAT THE PART WOULD BE AVAILABLE IN DECEMBER OF 2007. AS OF DECEMBER 14, 2007, THE DEALER STATED THAT THE PART WOULD BE AVAILABLE IN MARCH OF 2008. THE MANUFACTURER STATED THAT THE PART COULD BE AVAILABLE AT ANYTIME. THE CONTACT WAS DISSATISFIED WITH THE WAIT TIME AND THE REMEDY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000.
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT FELT THAT WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,000.
I CALLED ABOUT A RECALL ON MY FORD E-150 ECONOLINE VAN IN AUGUST AND WAS TOLD THE PART WAS NOT IN. I CALLED AGAIN IN SEPTEMBER AND WAS TOLD IT WAS STILL NOT IN AND I WOULD BE PUT ON A WAITING LIST BUT I STILL HAVE NOT BEEN CALLED. HOW LONG DOES IT TAKE TO FIX A RECALL? *JB
TL*THE CONTACT OWNS A 2002 FORD ECONOLINE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AS THE ACCELERATOR PEDAL WAS BEING DEPRESSED. A MECHANIC STATED THAT THE ENGINE LOCKED UP POSSIBLY DUE TO AN EXCESS OF OIL. THE VEHICLE WAS TOWED FROM THE MECHANIC'S SHOP TO THE DEALER AND THEN TO THE CONTACT'S RESIDENCE. THE DEALER PROVIDED A REPAIR QUOTE, BUT NO REPAIRS HAVE BEEN MADE. THE CONTACT RECEIVED RECALL NOTICE NUMBER 05S28 FOR THE VEHICLE SPEED CONTROL, HOWEVER, IT WAS UNABLE TO BE LOCATED ON THE NHTSA WEBSITE. THE CURRENT AND FAILURE MILEAGES WERE 61,000.
CONTACT STATES: IN WINTER WITH SNOW ON GROUND THERE IS EXTENDED STOPPING DISTANCE. THE ANTI LOCK BRAKES WILL NOT STOP THE VEHICLE ON DOWN GRADE WHEN THERE IS SLUSH OR SNOW ON THE ROAD. THE BRAKES HAVE FAILED 6 TIMES WHEN ROADS WERE SNOW COVERED. *AK THE SPARE TIRE CABLE HAD A BROKEN WIRE. *SC *JB
FORD E-450 FRONT SHOCK TOWER CRACK
WHILE TRAVELING NORMAL SPEED THE VEHICLE STALLED. DRIVER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. *AK
CAMBER BUSHINGS WERE TOTALLY WORN OUT AFTER ONLY 27,000 MILES. FRONT DRIVERS AND PASSENGER SIDE TIRES WERE WORN EXCESSIVELY ON THE INSIDE. REPLACE THE CAMBER BUSHINGS. THIS WAS NOT COVERED UNDER WARRANTY WHICH SHOULD HAVE BEEN.*AK
CONSUMER RECEIVED RECALL LETTER REGARDING DEFECT RELATED TO THE 2001-2003 ECONOLINE 5.4L CUTAWAY CHASSIS CAB. RECALL REPAIR COULD NOT BE PEFORMED DUE TO THE WAY THE BUMPER WAS MOUNTED ON VEHICLE.* LA *MR
CONSUMER STATES THAT STEERING WHEEL IS VERY SLIPPERY AND FEELS UNSAFE WHILE DRIVING AS IF WILL LOSE GRIP ON WHEEL AND CONTROL OF VEHICLE. WHEEL DOES NOT HAVE ANY FINGER "GROOVES" ON THE REAR.*AK
ENGINE FIRE. MR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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