2007 Ford Escape HEV Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Ford Escape HEV, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes736.8%
- Engine526.3%
- Powertrain (other)210.5%
- Steering15.3%
- Body & structure15.3%
- Tires & wheels15.3%
- Electrical15.3%
- Interior & seats15.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE BRAKES DO NOT WORK. THERE IS LITTLE TO NO BRAKING POWER WHEN DEPRESSING THE BRAKE, AND THE BRAKES FEEL STIFF TO ENGAGE. ONE SHOP FIXED ALL MY ROTORS AND PADS AND A CALIPER, BUT THE BRAKES STILL DID NOT FUNCTION. THEY TOLD ME I HAD TO GO TO A DEALER TO GET THE BRAKES BLED... NOTHING ELSE COULD BE DONE. SO I TOOK IT TO A FORD DEALER AND THEY SAID IT WOULD COST OVER $4000 TO FIX. THE MAIN ABS CONTROL UNIT AND HYDRAULIC CONTROL UNIT WERE WHAT THE COMPUTERS SAID WERE THE PROBLEM. AFTER SOME PLEADING, THEY AGREED TO TRY A USED PART FOR ONLY $900. AFTER INSTALLING THE USED PART, THE BRAKES STILL DID NOT FUNCTION. I WAS TOLD THE FORD MAIN HELP LINE SAID ONLY NEW PARTS WOULD FIX IT... TECHNICIANS TRIED TO DIAGNOSE THE PROBLEM FURTHER BUT EVENTUALLY SAID THE ONLY THING THEY COULD DO IS INSTALL THE NEW PARTS FOR THE HEFTY PRICE. *TT *AS
MULTIPLE PROBLEMS HAVE BEEN HAPPENING FOR ABOUT 10 MONTHS NOW ON THIS VEHICLE WHICH RELATES TO ITS SAFETY. I BOUGHT THIS VEHICLE IN FALL 2011 FROM SAINT CLAIR FORD DEALERSHIP IN MICHIGAN. IN JAN OF 2012, I WAS DRIVING HOME FROM WORK VIA TELEGRAPH NORTH AROUND 50MPH AND NEAR MAPLE ROAD THE VEHICLE SUDDENLY SAID -THERE IS A THEFT, BRING VEHICLE TO STOP SAFELY IN THE MIDDLE OF 50MPH TRAFFIC(THIS ROAD IS VERY BUSY)! IT WAS SO SCARY. I WAS ABLE TO BRING THE VEHICLE TO THE SHOULDER FINALLY. I RESTARTED THE VEHICLE AND AFTER ABOUT 2 MORE TRIES IT STARTED DRIVING AGAIN AND THEN FEW DAYS LATER IT HAPPENED AGAIN. I BROUGHT THE CAR IN TO THE DEALER AT VILLAGE FORD AND THEY REPLACED SOME COOLANT PUMP ($600) AND SAID IT SHOULD BE OK NOW. AFTER COUPLE DAYS, THIS STARTED AGAIN. AFTER FEW WEEKS I TOOK THE CAR TO ANOTHER FORD DEALERS(SUBURBAN FORD WATERFORD) AND THEY REPLACED ANOTHER COOLING PARTS ($700) BUT THE PROBLEM CAME BACK AFTER A MONTH AGAIN. RECENTLY FOR THE LAST FEW WEEKS, I AM GETTING THESE SERIOUS PROBLEMS SOMETIMES TOGETHER AND SOMETIMES BY THEMSELVES AT LEAST 2-3 TIMES A DAY -"THEFT" AND BRINGS VEHICLE TO STOP WHILE DRIVING, LF TIRE AND BRINGS VEHICLE TO STOP WHILE DRIVING, SERVICE SOON, SERVICE 4X4, WRENCH LIGHT, ABS LIGHT, BRAKE LIGHT, ETC. BUT THE ERROR CODES GO AWAY WHEN I RESTART AND THEN SOMETHING NEW COMES AFTER DRIVING 5 TO 6 MILES. WHEN I HAD TIME TO BRING THE VEHICLE TO THE DEALER, THEY SAID THERE ARE NO ERROR CODES TO READ. ALL THE ERROR CODES GET DELETED AFTER I TURN THE VEHICLE OFF. THIS TIME I GOT SERVICE SOON LIGHT AND SERVICE 4X4 LIGHT AND BRAKES FAILED EARLIER FOR A WHILE AND I SHOWED IT TO THE DEALER WITHOUT TURNING THE VEHICLE OFF. WE WILL SEE IF THERE ARE ANY RESOLUTIONS. THIS IS A VERY UNSAFE VEHICLE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
MULTIPLE PROBLEMS HAVE BEEN HAPPENING FOR ABOUT 10 MONTHS NOW ON THIS VEHICLE WHICH RELATES TO ITS SAFETY. I BOUGHT THIS VEHICLE IN FALL 2011 FROM SAINT CLAIR FORD DEALERSHIP IN MICHIGAN. IN JAN OF 2012, I WAS DRIVING HOME FROM WORK VIA TELEGRAPH NORTH AROUND 50MPH AND NEAR MAPLE ROAD THE VEHICLE SUDDENLY SAID -THERE IS A THEFT, BRING VEHICLE TO STOP SAFELY IN THE MIDDLE OF 50MPH TRAFFIC(THIS ROAD IS VERY BUSY)! IT WAS SO SCARY. I WAS ABLE TO BRING THE VEHICLE TO THE SHOULDER FINALLY. I RESTARTED THE VEHICLE AND AFTER ABOUT 2 MORE TRIES IT STARTED DRIVING AGAIN AND THEN FEW DAYS LATER IT HAPPENED AGAIN. I BROUGHT THE CAR IN TO THE DEALER AT VILLAGE FORD AND THEY REPLACED SOME COOLANT PUMP ($600) AND SAID IT SHOULD BE OK NOW. AFTER COUPLE DAYS, THIS STARTED AGAIN. AFTER FEW WEEKS I TOOK THE CAR TO ANOTHER FORD DEALERS(SUBURBAN FORD WATERFORD) AND THEY REPLACED ANOTHER COOLING PARTS ($700) BUT THE PROBLEM CAME BACK AFTER A MONTH AGAIN. RECENTLY FOR THE LAST FEW WEEKS, I AM GETTING THESE SERIOUS PROBLEMS SOMETIMES TOGETHER AND SOMETIMES BY THEMSELVES AT LEAST 2-3 TIMES A DAY -"THEFT" AND BRINGS VEHICLE TO STOP WHILE DRIVING, LF TIRE AND BRINGS VEHICLE TO STOP WHILE DRIVING, SERVICE SOON, SERVICE 4X4, WRENCH LIGHT, ABS LIGHT, BRAKE LIGHT, ETC. BUT THE ERROR CODES GO AWAY WHEN I RESTART AND THEN SOMETHING NEW COMES AFTER DRIVING 5 TO 6 MILES. WHEN I HAD TIME TO BRING THE VEHICLE TO THE DEALER, THEY SAID THERE ARE NO ERROR CODES TO READ. ALL THE ERROR CODES GET DELETED AFTER I TURN THE VEHICLE OFF. THIS TIME I GOT SERVICE SOON LIGHT AND SERVICE 4X4 LIGHT AND BRAKES FAILED EARLIER FOR A WHILE AND I SHOWED IT TO THE DEALER WITHOUT TURNING THE VEHICLE OFF. WE WILL SEE IF THERE ARE ANY RESOLUTIONS. THIS IS A VERY UNSAFE VEHICLE. *TR
WITHIN 3 MINUTES OF STARTING VEHICLE, "STOP VEHICLE SAFELY" MESSAGE WAS DISPLAYED ALONG WITH A RED WARNING TRIANGLE. VEHICLE SHUT DOWN WITHIN A FEW SECONDS. TRUCK WAS PUT ON A TRAILER AND BROUGHT TO A FORD DEALERSHIP. THREE CODES WERE PRESENT, ONE BEING P0A27. FORD'S "FIX" IS TO INSTALL A SERVICE HARNESS AND FLASH THE BCM. ( SEE FORD'S CSP 07B48 AND LATER TSB 09-18-6) ALTHOUGH THERE WAS NEVER A RECALL, "SOME 2007-2007 ESCAPE HYBRID VEHICLES BUILT FROM 10-13-2003 TO 12-19-2006" MAY EXPERIENCE THIS PROBLEM. ACCORDING TO FORD, THIS VEHICLE WAS NOT ONE OF THE AFFECTED ONES, YET IT HAS THE SAME PROBLEM WITH THE SAME RESOLUTION ACCORDING TO THE FORD DEALERSHIP. A VEHICLE THAT HAS A HARDWARE/ PROGRAMMING GLITCH THAT CAN CAUSE IT TO SHUT DOWN COMPLETELY AT ANY SPEED IS A DEFECT AND SHOULD BE RECALLED AND REPAIRED BY THE MANUFACTURER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MULTIPLE PROBLEMS HAVE BEEN HAPPENING FOR ABOUT 10 MONTHS NOW ON THIS VEHICLE WHICH RELATES TO ITS SAFETY. I BOUGHT THIS VEHICLE IN FALL 2011 FROM SAINT CLAIR FORD DEALERSHIP IN MICHIGAN. IN JAN OF 2012, I WAS DRIVING HOME FROM WORK VIA TELEGRAPH NORTH AROUND 50MPH AND NEAR MAPLE ROAD THE VEHICLE SUDDENLY SAID -THERE IS A THEFT, BRING VEHICLE TO STOP SAFELY IN THE MIDDLE OF 50MPH TRAFFIC(THIS ROAD IS VERY BUSY)! IT WAS SO SCARY. I WAS ABLE TO BRING THE VEHICLE TO THE SHOULDER FINALLY. I RESTARTED THE VEHICLE AND AFTER ABOUT 2 MORE TRIES IT STARTED DRIVING AGAIN AND THEN FEW DAYS LATER IT HAPPENED AGAIN. I BROUGHT THE CAR IN TO THE DEALER AT VILLAGE FORD AND THEY REPLACED SOME COOLANT PUMP ($600) AND SAID IT SHOULD BE OK NOW. AFTER COUPLE DAYS, THIS STARTED AGAIN. AFTER FEW WEEKS I TOOK THE CAR TO ANOTHER FORD DEALERS(SUBURBAN FORD WATERFORD) AND THEY REPLACED ANOTHER COOLING PARTS ($700) BUT THE PROBLEM CAME BACK AFTER A MONTH AGAIN. RECENTLY FOR THE LAST FEW WEEKS, I AM GETTING THESE SERIOUS PROBLEMS SOMETIMES TOGETHER AND SOMETIMES BY THEMSELVES AT LEAST 2-3 TIMES A DAY -"THEFT" AND BRINGS VEHICLE TO STOP WHILE DRIVING, LF TIRE AND BRINGS VEHICLE TO STOP WHILE DRIVING, SERVICE SOON, SERVICE 4X4, WRENCH LIGHT, ABS LIGHT, BRAKE LIGHT, ETC. BUT THE ERROR CODES GO AWAY WHEN I RESTART AND THEN SOMETHING NEW COMES AFTER DRIVING 5 TO 6 MILES. WHEN I HAD TIME TO BRING THE VEHICLE TO THE DEALER, THEY SAID THERE ARE NO ERROR CODES TO READ. ALL THE ERROR CODES GET DELETED AFTER I TURN THE VEHICLE OFF. THIS TIME I GOT SERVICE SOON LIGHT AND SERVICE 4X4 LIGHT AND BRAKES FAILED EARLIER FOR A WHILE AND I SHOWED IT TO THE DEALER WITHOUT TURNING THE VEHICLE OFF. WE WILL SEE IF THERE ARE ANY RESOLUTIONS. THIS IS A VERY UNSAFE VEHICLE. *TR
NO PRIOR ISSUE -JUST STARTED TO REV UP WHILE DRIVING THEN CONKED OUT-IN THE MIDDLE OF THE ROAD HAVE HAD IT DIAGNOSED AND THE TRANSMISSION IS SHOT- NO ISSUE WITH THE TRANSMISSION FLUID-NO SMELL NOTHING I BASICALLY ONLY DRIVE THE CARE UP AND DOWN THE STREET I LIVE -NOT A BELTWAY DRIVER-NEVER DRIVE IN SNOW SINCE I AM SECOND OWNER - BOUGHT WHEN 1 YEAR OLD- HAVE HAD 5 YEARS FORD REFUSES TO OFFER WARRANTY AS IT IS 6 YEARS ALSO HAVE HAD REPEATED ISSUES WITH A STICKING GAS PEDAL- NON ACCELERATING -JUST STICKING AND HAVING TO FORCE IT TO RELEASE BY CONSTANT PRESSING ON IT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* - WITHIN ONE WEEK OF PURCHASING THE VEHICLE, THE POWER STEERING FAILED ON THE VEHICLE. THE DEALER STATED THAT THEY REPLACED THE POWER STEERING MODULE. ON 1/21/07 WHILE DRIVING 35 MPH THE POWER STEERING FAILED AGAIN ON TWO OCCASIONS. THE CONTACT WAS ABLE TO RE-START THE VEHICLE. THE WARNING LIGHT INDICATOR DISPLAYED SERVICE POWER STEERING. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
MY 2007 FORD ESCAPE IS IN MINT CONDITION. I FOUND OUT TODAY I SHOULD NOT DRIVE IT. MY MECHANIC TOLD ME IT'S VERY UNSAFE. THE FRAME IS RUSTING OUT IN BACK OF THE REAR WHEEL AND RUST HAS BROKEN THE AREA WHERE THE SHOCK ABSORBER ATTACHES TO THE FRAME. PERFECT TUNING CAR THAT I CAN'T USE. UNBELIEVABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
2007 FORD ESCAPE HYBRID TIRE MONITOR INDICATED LOW TIRE PRESSURE. DISCOUNT TIRE REPLACED TIRE. TWO WEEKS LATER ANOTHER TIRE WAS LOW. DISCOUNT TIRE FIXED REMAINING 3 TIRE VALVE STEMS. TOTAL COST $245.79. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
WITHIN 3 MINUTES OF STARTING VEHICLE, "STOP VEHICLE SAFELY" MESSAGE WAS DISPLAYED ALONG WITH A RED WARNING TRIANGLE. VEHICLE SHUT DOWN WITHIN A FEW SECONDS. TRUCK WAS PUT ON A TRAILER AND BROUGHT TO A FORD DEALERSHIP. THREE CODES WERE PRESENT, ONE BEING P0A27. FORD'S "FIX" IS TO INSTALL A SERVICE HARNESS AND FLASH THE BCM. ( SEE FORD'S CSP 07B48 AND LATER TSB 09-18-6) ALTHOUGH THERE WAS NEVER A RECALL, "SOME 2007-2007 ESCAPE HYBRID VEHICLES BUILT FROM 10-13-2003 TO 12-19-2006" MAY EXPERIENCE THIS PROBLEM. ACCORDING TO FORD, THIS VEHICLE WAS NOT ONE OF THE AFFECTED ONES, YET IT HAS THE SAME PROBLEM WITH THE SAME RESOLUTION ACCORDING TO THE FORD DEALERSHIP. A VEHICLE THAT HAS A HARDWARE/ PROGRAMMING GLITCH THAT CAN CAUSE IT TO SHUT DOWN COMPLETELY AT ANY SPEED IS A DEFECT AND SHOULD BE RECALLED AND REPAIRED BY THE MANUFACTURER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
I HAVE HAD MY VEHICLE IN THE SHOP THREE TIMES IN THE LAST MONTH. IT IS CURRENTLY IN THE SHOP FOR OVER A WEEK NOW BECAUSE THE INTERIOR LIGHTS KEEP MALFUNCTIONING. THEY MAY WORK FOR A WEEK OR A FEW DAYS THEN THEY MALFUNCTION AGAIN. SEVERAL THINGS HAS BEEN REPLACED, THE LAST ONE BEING THE OVERHEAD LIGHT ASSEMBLY, BUT THE PROBLEM HAS NOT BEEN CORRECTED. ALL THE INTERIOR LIGHTS FAIL TO WORK EXCEPT FOR THE INSTRUMENT PANEL. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .