2008 Ford Escape Hybrid Electrical Problems

APPROX. A YEAR AGO THE BRAKES STARTED FAILING. SUDDENLY YOU HAD TO PUMP THEM EXTRA HARD TO STOP. WARNING LIGHT APPEARED THAT TIRES NEED INFLATING. THEY DID NOT. THEN AN ABS WARNING LIGHT APPEARED. SUDDENLY THE BRAKES STARTED WORKING AGAIN, NO EXTRA PUMPING NEEDED. THEN AT HIGH SPEEDS THE WARNING LIGHT TURNED ON AND STEERING WHEEL SHOOK VIOLENTLY AND YOU COULDN'T GO ABOUT 60 MPH. AHHH! WHEN YOU HIT BRAKES THEY DIDN'T RESPOND OR A TERRIBLE GRINDING NOISE HAPPENED. LOOKED IT UP, COMMON IN THIS YEAR'S HYBRID THAT ABS BRAKES FAIL. ONLY HAD 150K ON IT. TOOK TO LOCAL FORD DEALER, THEY WANTED $7400 TO FIX. WHAT? "PROPRIETARY ABS BRAKES MUST BE REPLACED." THEY WOULDN'T TURN WARNING MESSAGE OFF COMPUTER OR DO ANYTHING LESS. WOULDN'T CHECK HOSES, CIRCUITS, OR PADS. JUST A FLAT "$7400" WITH NO EXPLANATION OTHER THAN ABS SYSTEM. WE FOUND OUT THROUGH COMPLAINT SITES ONLINE THAT OTHERS HAD THE SAME PROBLEMS. IT'S EXTREMELY HARROWING TO BE DRIVING AT HIGH SPEEDS AND HAVE THE CAR SUDDENLY START SHAKING AND THE BRAKES NOT WORK!!

NHTSA ID

11139294

Incident

Dec 20, 2017

Mileage

150,000 mi

THE REGEN BREAKS DISABLED LIGHT IS ALWAYS ON. THE BREAKS DO NOT WORK PROPERLY, IF AT ALL. NUMEROUS TIMES I HAVE BEEN UNABLE TO STOP ALMOST CAUSING AN ACCIDENT. THE BREAKS SOMETIMES LOCK ON AND THE VEHICLE WON'T MOVE AT ALL. UNABLE TO GO MORE THAN 40 MPH. IF YOU ATTEMPT, THE VEHICLE SHAKES AND THE BREAKS SMOKE. I TOOK IT TO FORD FOR DIAGNOSTIC AND THEY INFORMED ME IT IS A COMMON PROBLEM DUE TO THE THE BEAK SYSTEM AND THE HYBRID SYSTEM BEING INTEGRATED. THE PART BY ITSELF IS $4200 AND THE VEHICLE BLUE BOOKS FOR ABOUT $3000 AT THE MOST. THE VEHICLE WON'T START OR EVEN TURN OVER. THE BATTERY IS GOOD.

NHTSA ID

11114429

Incident

Feb 1, 2018

Mileage

140,000 mi

THE COMPUTER CHECKS THE BRAKES UPON START AND THE COMPUTER IS FALSELY DETECTING AN ERROR WITH THE HYDRAULIC BRAKE PUMP PERIODICALLY. IT CAN OCCUR 1 IN EVERY 50 STARTS TO SOMETIME 5 ATTEMPTS IN EVERY 1 GOOD START. THE COMPUTER IF IT SEES AN ERROR WILL DISABLE THE REGENERATIVE BRAKES AND THE VEHICLE WILL BRAKE SIGNIFICANTLY SLOWER AND LESS EFFICIENTLY WHEN IN ERROR MODE. THE COMPUTER GLITCH REQUIRES A TOTAL REPLACEMENT AND MUST BE REPROGRAMMED AT THE DEALER AT A COST OF $4 TO $5 THOUSAND. BASED ON THE THOUSANDS I SEE ONLINE WITH THE SAME ISSUE AND NATURE OF ISSUE (BRAKES AND SAFETY), I AM SURPRISED TO SEE A RECALL HAS NOT BEEN MANDATED. THE COST IS BEYOND REASONABLE AND I AM LEFT WITH DRIVING AN UNSAFE CAR.

NHTSA ID

11082272

Incident

Oct 1, 2017

Mileage

60,000 mi

TAKATA RECALL POWER STEERING STOPED WORKING VERY SUDDENLY. WHILE I WAS DOING DELIVERIES FOR MY WORK I PARKED THE CAR TURNED IT OFF AND WHEN I GOT BACK AFTER ABOUT 10 MIN. POWER STEERING DIDN'T WORK AND HASN'T WORKED EVER SINCE. THE ONLY THING THAT I NOTICED THAT DAY IS THAT EVERY TIME I TURNED THERE WAS A VERY SLIGHT SHAKE ON THE STEESRING WHEEL. I THOUGHT THAT WAS UNUSUAL BUT NEVER THOUGHT THAT 2 HOURS LATER THE POWER STEERING WOULD COMPLETELY FAIL. THANK GOD THIS HAPPENED WHEN THE VEHICLE WAS PARKED. I CHECKED FOR RECALLS AND NOTICED THAT THE FORD ESCAPE 08 HAS A RECALL ON THE POWER STEERING, I IMAGINE THERE WAS ENOUGH COMPLAINTS TO MAKE THE RECALL HAPPEN. HOWEVER, THERE ARE NOT AS MANY HYBRID MODELS AND I'M SURE THAT'S THE ONLY REASON WHY THERE'S NO RECALL FOR THIS SPECIFIC MODEL YET. BUT AS FAR AS I KNOW BOTH MODELS THE ESCAPE AND THE ESCAPE HYBRID ARE IDENTICAL IN MANY WAYS INCLUDING SOME PARTS IF NOT ALL PARTS OF THE POWER STEERING SYSTEM.

NHTSA ID

11080241

Incident

Dec 19, 2017

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE'S POWER BEGAN TO DECREASE AND THE VEHICLE EVENTUALLY CAME TO A STOP AND LOST ALL POWER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

NHTSA ID

11044666

Incident

Nov 7, 2017

Mileage

146,000 mi

WHEN TURNING THE KEY TO START THE CAR, IT WILL NOT ENGAGE. HAVE TO KEEP PUSHING THE KEY IN HARDER AND HARDER TO GET THE KEY TO START. TAKES 20-30 TRIES TO GET THE CAR TO START. NOTHING IS WRONG WITH THE BATTERY AND IT APPEARS TO BE AN IGNITION PROBLEM. HAVE READ THAT MANY PEOPLE HAVE THIS SAME PROBLEM. STEERING WHEEL TURNS AND ONCE CAR DOES START IT'S FINE.

NHTSA ID

11040919

Incident

Sep 25, 2017

Mileage

100,100 mi

PENDING FAILURE OF THE HYDRAULIC BRAKE CONTROL UNIT. ABS, CHECK ENGINE AND SERVICE BRAKE LIGHTS WOULD COME ON AND GO OFF. WHEN LIGHTS ARE ON THE VEHICLE IS MORE DIFFICULT TO STOP. READING OTHER'S POSTS ONLINE, THIS SEEMS TO BE AN ISSUE THAT HAPPENS OFTEN. VEHICLE IS UNSAFE TO DRIVE ONCE FAILURE IS PRESENT. ONLY WAY TO FIX IS WITH A $4,500 PART THAT YOU HAVE TO GET NEW FROM FORD....

NHTSA ID

11031482

Incident

Oct 3, 2017

Mileage

108,400 mi

THE ABS AND BRAKE LIGHTS COME ON AND THE BRAKE REGENERATION DISABLED IS DISPLAYED ON DASH. WHEN THIS HAPPENS THERE IS A LOSS OF BRAKING POWER. THIS HAPPENS WHEN DRIVING. WHEN I RESEARCHED THIS I FOUND THIS IS A COMMON PROBLEM. IT CALLS FOR THE ECU TO BE REPLACED AND THE REPAIR IS $5,000. FORD NEEDS TO RECALL AND REPLACE THIS PART AS IT IS A SAFETY CONCERN DUE TO BRAKE FAILURE.

NHTSA ID

11014105

Incident

Jul 25, 2017

Mileage

202,654 mi

I WAS DRIVING ON THE INTERSTATE WITH MY 2 YEAR OLD AND 4 YEAR OLD IN THE CAR. I HAD BEEN DRIVING FOR ABOUT 45 MIN AT INTERSTATE SPEEDS, THEN SLOWED DOWN TO ABOUT 5-10 MILES PER HOUR DUE TO TRAFFIC. ALL OF A SUDDEN, WHILE SLOWLY MOVING IN TRAFFIC, A TONE SOUNDED, A RED TRIANGLE APPEARED ON THE DASH AND THE MESSAGE CENTER SHOWED 'STOP SAFELY NOW'. THE ENGINE TURNED OFF, SO THE CAR STALLED AND STOPPED ITSELF FOR ME WITH NO TIME TO REACT. I WAS STUCK IN THE MIDDLE LANE OF A 3 LANE INTERSTATE AND THE CAR WOULD NOT RESTART. IT JUST KEPT THE SAME MESSAGE 'STOP SAFELY NOW', WITH THE RED TRIANGLE DISPLAYED. EVENTUALLY A ROAD RANGER ASSISTED ME TO THE SIDE OF THE ROAD BY PUSHING MY DEAD CAR WHILE IN NEUTRAL. I LET THE CAR SIT AND COOL OFF OVER NIGHT AND THEN WAS ABLE TO RESTART IT IN THE MORNING WITH NO ISSUES AT ALL. AFTER READING ONLINE, THE FAILURE SOUNDS IDENTICAL TO OTHER FORD ESCAPE HYBRID PROBLEMS WITH THE FAILURE OF THE MOTOR ELECTRONICS COOLANT (MEC) PUMP. THERE WAS A RECALL THAT COVERED MY VEHICLE MODEL PRODUCTION YEAR MODEL AND LOCATION OF PRODUCTION, NHTSA RECALL NO. : 14V-526 MANUFACTURER RECALL NO. : 14S19. HOWEVER, AFTER INQUIRIES WITH NHSTA AND FORD, BOTH HAVE TOLD ME THAT MY VIN IS NOT COVERED UNDER THE RECALL. THERE IS NO EXPLANATION THAT EITHER ENTITY WILL PROVIDE AS TO WHY MY SPECIFIC VEHICLE, WITH THE SAME PRODUCTION DATE, LOCATION, AND MODEL AS THIS RECALL, DOES NOT FALL UNDER THIS RECALL. I WAS NEVER NOTIFIED OF ANY RECALLS WHEN THE RECALL WAS INITIATED EITHER, IF THIS HAD OCCURRED LESS THAN A MINUTE EARLIER, IT WOULD HAVE CAUSED A MAJOR ACCIDENT AND ONLY BY CHANCE IT OCCURRED WHEN TRAFFIC WAS MOVING SLOWER, LEAVING TIME FOR OTHER DRIVERS TO REACT TO MY STALLED VEHICLE IN THE MIDDLE OF THE INTERSTATE.

NHTSA ID

11011284

Incident

Jul 27, 2017

Mileage

294,000 mi

MULTIPLE EPISODES OF "STOP SAFELY NOW" (AFTER NEW ENGINE ($8000) WAS PUT IN 6/2014). AT TIME OF ENGINE REPLACEMENT, RECALL FOR POWER STEERING MODULE WAS COMPLETED. FAST FORWARD TO 3/2017.... MONDAY MORNING (8AM) NEW 'WRENCH' LIGHT GOES ON IN DASH. DROP KIDS AT DAYCARE AND WHEN I RESTART CAR (830AM) AND WENT TO BACK OUT OF THE DRIVEWAY - NO POWER STEERING!!! GOOD THING FORD TOOK CARE OF THAT RECALL BACK IN 2014...*SARCASM* NOW THEY SAY THAT THE ONLY WAY IT WOULD BE COVERED UNDER RECALL WAS IF LOSS OF POWER STEERING OCCURRED WITHIN 12 MONTHS OF RECALL BEING COMPLETED. THIS CAR HAS BEEN NOTHING BUT A HEADACHE AND 2 FORD DEALERSHIPS THAT DO NOT STAND BEHIND THE FORD NAME OR THEIR SERVICE!

NHTSA ID

10960013

Incident

Mar 6, 2017

Mileage

180,000 mi

ONE MORNING, NO PRIOR WARNING, OR ISSUES WITH BRAKES OR MECHANICAL SYSTEMS WHAT SO EVER, I START TO DRIVE TO WORK AND AFTER TURNING OUT OF MY NEIGHBORHOOD ONTO A MAJOR STREET MY BRAKE LIGHTS LIGHT UP AND AT THE NEXT STOP SIGN MY BRAKES DON'T WORK! I PRESSED ALL THE WAY DOWN AND ENDED UP USING THE EMERGENCY BRAKE NOT TO GO THROUGH THE STOP SIGN. SOMEONE COULD HAVE DIED FOR SURE, AND IT WAS A HEART STOPPING SCARE! I PULLED OVER AND WALKED BACK HOME. LOOKED UP ONLINE AND FOUND MANY COMPLAINTS ABOUT THIS VEHICLES BRAKES SUDDENLY GOING OUT AND THAT IT IS A $5K FIX!! I HAD THE ESCAPE TOWED BACK TO MY HOUSE. THE NEXT MORNING I WANTED TO TRY A FEW THINGS TO ELIMINATE CERTAIN PROBLEMS I FOUND ONLINE. NOW, THE KEYLESS ENTRY DOESN'T WORK, I MANUALLY OPEN THE DOOR, STICK THE KEY IN, NO LIGHTS, NO SOUND, NOTHING. I TURN THE KEY AND AGAIN ABSOLUTELY NOTHING. WE HOOK UP CABLES AND IT STARTS RIGHT AWAY AND EVERYTHING WORKS. NO BRAKE WARNING LIGHTS SO I TRY A SLOW DRIVE IN THE NEIGHBORHOOD, BRAKE LIGHTS GO ON AFTER ABOUT 1/2 A MILE AND THE BRAKES ARE VERY SOFT, HAVE TO DEPRESS TO THE FLOOR JUST TO SLOW DOWN FROM 15 MPH. I CALLED FORD AND THEY SAID JUST BRING IT IN FOR DIAGNOSIS, FOR $200/HR MINIMUM 2 HOURS JUST TO TELL ME WHAT'S WRONG WITH IT!! NO THANK YOU, $400 TO TELL ME IT'S A $5K PROBLEM WHEN THE CAR'S WORTH MAYBE $6K PRIVATE PARTY! SO I NOW HAVE A WORTHLESS HYBRID SITTING IN MY DRIVEWAY. DO NOT BUY A 2008 FORD ESCAPE HYBRID!!! READ ALL THE COMPLAINTS MAJOR SAFETY ISSUE - FORD HAS NOT RECALLED!! *TR

NHTSA ID

10896103

Incident

Jul 12, 2016

Mileage

150,000 mi

THE VEHICLE FAILED TO START AFTER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE KEY HAS TO BE FORCED IN AND CRANKED OVER WITH CONSIDERABLE TORQUE.

NHTSA ID

10876420

Incident

Jan 1, 2016

Mileage

70,000 mi

CAR WONT START, THE (STOP SLOWLY NOW) APPEARS ON DASH SCREEN . IT ATTEMPTS TO START THEN IT IS KILLED, THEN THE STOP SLOWLY NOW WARNING COMES UP..IT HAS DONE THAT WHILE WE ARE DRIVING TO. WE HAVE REPLACES HYBRID COOLING PUMP WE WERE TOLD THAT IS THE PROBLEM. FIXED IT NOW IT IS WORST

NHTSA ID

10870405

Incident

May 15, 2016

Mileage

121,000 mi

ISSUE STARTED INTERMITTENTLY AND HAS INCREASED IN FREQUENCY OF FAILURE. THE PROBLEM WE ARE HAVING IS WITH STARTING THE CAR. THE KEY IS INSERTED AND TURNED, THE DASH INDICATORS TURN ON BUT THE ENGINE DOES NOT START. MULTIPLE ATTEMPTS ARE NEEDED TO START ENGINE. WE BROUGHT THE VEHICLE IN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE ISSUE. THE ISSUE IS OCCURRING AT A RATE OF 9 OUT OF 10 ATTEMPTS AND IS CURRENTLY AN ISSUE WITH THE CAR.

NHTSA ID

10864719

Incident

Jan 13, 2016

Mileage

120,000 mi

AFTER APPROX. 10 MINUTES OF STOP AND GO DRIVING AT <5MPH A TONE SOUNDED, A RED TRIANGLE LIT, AND THE LED INDICATED "STOP SAFELY NOW." THE ENGINE DID NOT STALL, SHUT DOWN, OR GIVE ANY OTHER INDICATION OF A FAULT, THEREFORE I CONTINUED DRIVING AT <15MPH TO THE NEAREST PARKING LOT AND TURNED OFF THE ENGINE. AFTER I RETURNED SEVERAL HOURS LATER THE ENGINE STARTED NORMALLY WITH NO FAULT INDICATION, AND I WAS ABLE TO DRIVE HOME WITHOUT ANY FURTHER FAULT INDICATION. I READ ON THE WEB THAT THIS HAD OCCURRED WITH OTHER 2008 ESCAPE HYBRIDS AND WAS DUE TO A FAULTY HYBRID SYSTEM ELECTRONICS COOLING PUMP. ONE COMPLAINANT INDICATED THAT THE 2008 ESCAPE HYBRIDS HAD BEEN RECALLED FOR THIS ISSUE, BUT THE RECALL DOES NOT SHOW ON YOUR, OR ON FORD'S, DATABASE FOR THIS VEHICLE. HAS THIS BEEN REPORTED PREVIOUSLY, AND WAS THERE A RECALL?

NHTSA ID

10838501

Incident

Feb 25, 2016

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHEN THE KEY WAS PLACED IN THE IGNITION, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

NHTSA ID

10821388

Incident

Jul 4, 2015

Mileage

154,000 mi

IN 2012, I WAS DRIVING ON FREEWAY AT APPROX 70MPH WHEN I HEARD THE WARNING SOUND AND RED LIGHT WARNING ME TO "STOP SAFELY NOW." I HAD TO CROSS FOUR LANES OF TRAFFIC AND BARELY GOT TO THE SHOULDER BEFORE THE POWER SHUT DOWN COMPLETELY. I WAITED AND IT RESTARTED, BUT IT DID IT TWO MORE TIMES BEFORE I REACHED MY DESTINATION. I CALLED AND TOOK MY VEHICLE FOR REPAIR, WHICH WAS DETERMINED TO BE THE COOLANT PUMP (COST $1010.96). THE NEXT YEAR A RECALL FOR THIS ISSUE OCCURRED AND I WAS REFUNDED THE COST FOR REPAIR. TODAY, 2015, THE SAME ISSUE OCCURRED. THIS TIME I HAD JUST PULLED OFF FROM A TRAFFIC LIGHT MAKING A U-TURN, SO TRAVELING MAYBE 10 MPH WHEN I GOT THE SAME SOUND AND WARNING RED LIGHT AS I FELT THE ENGINE LOSING POWER. I GOT THROUGH THE BUSY INTERSECTION AND SAFELY TO THE SHOULDER. I IMMEDIATELY DROVE THE VEHICLE TO THE DEALERSHIP. THIS TIME I WAS TOLD THE ISSUE WAS THE THROTTLE BODY. IT WAS CLEANED AND REPROGRAMMED (COST $369.15; I WAS TOLD MY VEHICLE IS NOT IN THE VIN# GROUP). WHILE THE COSTS HAVE BEEN HIGH FINANCIALLY, WE ARE MOSTLY CONCERNED ABOUT THE POTENTIAL COSTS FROM HAVING THE VEHICLE SUDDENLY LOSE POWER AND SHUT DOWN. BOTH TIMES I HAVE BEEN VERY LUCKY TO AVOID CRASHES. SAME SYMPTOMS, DIFFERENT DIAGNOSES; CONCERNED ABOUT WHAT MIGHT HAPPEN NEXT.

NHTSA ID

10806377

Incident

Nov 23, 2015

Mileage

105,200 mi

OVER TIME MY VEHICLE HAS GOTTEN HARDER AND HARDER TO START. NOW I HAVE TO PRESS THE KEYS IN TURN TO HAVE THE VEHICLE START. AFTER SOME RESEARCH I FOUND SEVERAL USERS HAVE THE SAME EXACT PROBLEM. (HTTPS://YOUTU.BE/BV8TDCF83VC) IT APPEARS TO BE AN ISSUE WITH PLASTIC CLIPS USED TO HOLD THE IGNITION SWITCH IN PLACE. THE MECHANIC IN THE VIDEO STATES THAT IT'S THE ROD THAT ENGAGES THE SWITCH, IT BECOMES LOOSE AND REQUIRES YOU TO PUSH THE KEY IN TO START THE VEHICLE. THIS IS POOR DESIGN BY FORD AND PLACES THE ONUS ON THE CUSTOMER TO FIX IT. *TR

NHTSA ID

10703018

Incident

Aug 1, 2014

Mileage

135,000 mi

TL*THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE IN VERY HOT WEATHER, THE BATTERY WOULD OVERHEAT AND A MESSAGE TO PROCEED WITH CAUTION WOULD DISPLAY BEFORE THE VEHICLE WOULD COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THEY BATTERY PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CODE IDENTIFYING THE FAILURE WAS NOT AVAILABLE FROM THE COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

10692486

Incident

Mar 12, 2013

Mileage

80,000 mi

I WAS DRIVING DOWN THE HIGHWAY AND THE VEHICLE ABRUPTLY LOST POWER, A TRIANGLE WITH AN EXCLAMATION POINT CAME ON IN THE DASHBOARD AND THE DATA SYSTEM SAID "STOP SAFELY NOW". THIS HAPPENED MULTIPLE TIMES DURING THE SAME DRIVE. THE DEALERSHIP REPLACED THE MEC PUMP. ABOUT ONE YEAR LATER THE SAME ISSUE BEGAN OCCURRING MULTIPLES TIMES PER DAY UNTIL I WAS ABLE TO GET IT TO A DEALERSHIP. THEY REPLACED THE THROTTLE BODY, THE ISSUE OCCURRED AGAIN. THEY REPLACED THE TRANSMISSION, THE ISSUE OCCURRED AGAIN. IT IS NOW AT THE FORD DEALERSHIP GETTING DIAGNOSED YET AGAIN. THIS IS A VERY SERIOUS SAFETY ISSUE AND MUST BE RESOLVED. *TR

NHTSA ID

10644514

Incident

Mar 8, 2013

Mileage

50,000 mi

ENGINE DIED MULTIPLE TIMES IN A PARKING LOT. CAR HAD BEEN IDLING AND HAD RECENTLY BEEN DRIVEN OVER THIRTY MILES ON THE HIGHWAY AND THE AMBIENT TEMPERATURE WAS OVER 90 DEG F. HAD THE CAR TOWED HOME BECAUSE THE DEALER SERVICE DEPT WAS CLOSED. THE NEXT DAY THE DEALER WAS UNABLE TO REPRODUCE THE PROBLEM AND NO DTC FOUND IN ECM. PAID THE DEALER FOR DIAGNOSTIC TIME AND PICKED UP UP THE CAR. ONE WEEK LATER, THE CAR DIED AGAIN WHILE DRIVING AT ABOUT 10-20 MPH. DASHBOARD DISPLAY SAID TO PULL OVER AND PARK SAFELY. AFTER WAITING FOR 30 MINUTES FOR THE ENGINE TO COOL, WE WERE ABLE TO DRIVE THE THREE MILES HOME. THE NEXT DAY AT THE DEALER, NO DTC FOUND IN THE ECM, BUT THE DEALER SAID THAT THE SYMPTOMS POINTED TO A THROTTLE BODY PROBLEM. THEY WERE UNABLE TO RECALIBRATE THE THROTTLE BODY, SO THEY ASKED US TO APPROVE PAYING FOR A THROTTLE BODY CLEANING, WHICH WE DID. THIS SEEMS TO INDICATE THAT THE HYBRID SYSTEM DIRECTS THE ENGINE TO SHUT OFF WHENEVER IT DETECTS A SENSOR PROBLEM THAT IT CAN NOT RESOLVE. MOST CARS WOULD PRODUCE A CEL ILLUMINATED ON THE DASH AND SET A LIMP HOME MODE. THE ESCAPE HYBRID SEEMS TO JUST SHUT OFF AND LET YOU HOPE FOR THE BEST. THIS MAY SEEM LIKE AN IRRATIONAL RESPONSE TO A MODEST PROBLEM, BUT THESE WERE THE SAME THINGS THAT HAPPENED BEFORE WHEN THE PROBLEM WAS DIAGNOSED AS A PUMP PROBLEM FOR THE ELECTRONICS, WHICH IS NOW A SAFETY RECALL FOR 2005-2008 ESCAPE HYBRIDS. TO COMPOUND THE PROBLEM, THE DEALER DID NOT OFFER TO REFUND OUR PREVIOUS PAYMENT FOR THE PUMP REPLACEMENT. I HAD TO ASK FOR IT AND AM NOW WAITING FOR THEM TO GIVE ME A REFUND, EVEN THOUGH THE FORD WEBSITE CLEARLY STATES THAT THEY SHOULD EXPEDITE REFUNDS FOR PRIOR WORK DONE ONCE A RECALL IS STARTED. UNHAPPY ON MULTIPLE LEVELS. *TR

NHTSA ID

10643732

Incident

Sep 30, 2014

Mileage

105,800 mi

THE ELECTRONIC COOLANT PUMP IS KNOWN PROBLEM AND FORD IS FINALLY SUPPOSED TO BE FIXING THIS THROUGH A RECALL OCTOBER 2014. (HTTP://WWW.GREENCARREPORTS.COM/NEWS/1094407_2005-2008-FORD-ESCAPE-HYBRID-RECALLED-ALSO-MERCURY-MARINER-HYBRIDS). DRIVING IN NEW MEXICO ON A FAMILY VACATION, THE CAR SUDDENLY SAYS TO STOP SAFELY NOW WARNING COMES UP. MIND YOU THAT WE ARE IN THE MIDDLE OF NO WHERE AND IT'S OVER ONE HUNDRED DEGREES WITH TWO SMALL CHILDREN IN THE CAR. SOMEHOW, WE BARELY MAKE IT INTO LAS CRUCES, NM ABOUT AN HOUR LATER. SO, AFTER WAITING A FEW HOURS THEY TELL US THAT THEIR HYBRID TECH ISN'T THERE AND IS ON VACATION. REALLY? IT TOOK A FEW HOURS TO FIGURE OUT THAT HE WASN'T THERE? ANYWAY, THEY SUGGESTED TO TRY AND CONTINUE ON TO PHOENIX, AZ WHERE THEY WOULD KNOW WHAT TO DO. SO, WE TRY HEADING OUT, BUT THE CAR GOES OUT AGAIN AS SOON AS WE GET ON THE FREEWAY. SO, WE DO THE PULL OVER AND RESTART THING ABOUT TWENTY TIMES UNTIL WE MAKE IT BACK TO THE LAS CRUCES DEALERSHIP. WE HAD TO STAY IN LAS CRUCES FOR A WEEK, COSTING US THOUSANDS OF DOLLARS IN WHAT WE NOW CALL THE ADVENTURE OF A LIFETIME. THIS HAS RECENTLY HAPPENED AGAIN WITH OUR ESCAPE, AND THEY WANT TO CHARGE US AGAIN TO FIX THIS. FORD NEEDS TO GET IT'S ACT TOGETHER, OR I WILL NOT BE PURCHASING FROM THEM AGAIN. *TR

NHTSA ID

10643563

Incident

Aug 1, 2012

Mileage

60,134 mi

CURRENTLY FORD HAS A RECALL (14S19). THE COOLANT PUMP MAY MALFUNCTION, WHICH CAN CAUSE THE HYBRID ELECTRONICS SYSTEMS TO OVERHEAT AND POSSIBLY LEAD TO MORE SERIOUS PROBLEMS. "WHEN THE HYBRID ELECTRONICS SYSTEM GETS TOO HOT IT WILL SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH," ACCORDING TO FORD'S FILING WITH NHTSA. MY VEHICLE HAS THIS PROBLEM. IT HAS HAPPENED SEVERAL TIMES, AND I HAVE ALREADY NOTIFIED THIS AGENCY. ONCE AGAIN, ON SEPTEMBER 5, 2014, I WAS DRIVING IN MARYLAND, NEAR DC, IN RUSH HOUR TRAFFIC, AND I LOST ALL POWER. IT IS REALLY HORRIBLE LOSING ALL POWER WHEN YOU ARE IN THE LEFT MOST LANE (NO LEFT SHOULDER), AND LOSE ALL POWER. SEVERAL CARS ALMOST HIT US...AGAIN. I DON'T CARE IF MY HYBRID SYSTEM IS OVERHEATING. I WOULD RATHER DESTROY THE BATTERIES THAN ALL OF A SUDDEN LOSING ALL POWER IN DC RUSH HOUR. *TR

NHTSA ID

10638420

Incident

Sep 5, 2014

Mileage

122,500 mi

AT APPROXIMATELY 8:00 AM ON THE ABOVE DATE, I WAS TRAVELING NORTH ON INTERSTATE 75 FROM CINCINNATI TOWARD TOLEDO AT AROUND 70 MPH. WITHOUT ANY WARNING WHATSOEVER, THE VEHICLE COMPLETELY SHUT DOWN AND THE COMPUTER ADVISED I SHOULD PULL OFF IMMEDIATELY TO SAFETY. WHEN THE ESCAPE CAME TO A STOP, I TURNED THE KEY OFF AND THEN WAS ABLE TO RESTART THE ENGINE. AFTER TRAVELING LESS THAN TWO MILES, THE SAME THING HAPPENED. THIS TIME I WAS ABLE TO LIMP OFF AN EXIT RAMP TO A SIDE STREET WHERE THE VEHICLE SEEMED TO BE ABLE TO RUN A BIT LONGER BEFORE CUTTING OFF HOWEVER, THE ENGINE DYING HAPPENED AT LEAST ANOTHER HALF DOZEN TIMES BEFORE I WAS ABLE TO MAKE IT TO AN ENTERPRISE RENTAL CAR LOCATION NORTH OF DAYTON. FROM THERE, I STOPPED BY THE NEAREST FORD DEALERSHIP (BEAU TOWNSEND FORD) AND THEY WERE ABLE TO RETRIEVE THE VEHICLE FROM THE ENTERPRISE PARKING LOT. THE DEALERSHIP WAS NOT ABLE TO LOOK AT THE VEHICLE UNTIL SEVERAL DAYS LATER ON 6/19/14 HOWEVER, AT THAT TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE / SHORTED-OUT MOTOR ELECTRIC COOLING SYSTEM PUMP. THE PART WAS ORDERED AND REPLACED THE FOLLOWING DAY HOWEVER, INCLUDING TOWING AND THE NECESSITY OF RENTING A VEHICLES (I WAS ON A BUSINESS TRIP), THE INCIDENT ENDED UP COSTING ME CLOSE TO $1,000. FROM WHAT I UNDERSTAND, FORD WAS AWARE OF THIS DEFECTIVE PART AT THE TIME OF MANUFACTURING AND DID NOTHING TO PREVENT IT FROM BEING INSTALLED ON TENS OF THOUSANDS OF VEHICLES. THERE ARE HUNDREDS OF COMPLAINTS ON FILE REGARDING THIS PART AS WELL AS A CLASS ACTION LAW SUIT WHICH WAS FILED IN THE STATE OF CALIFORNIA. LET'S HOPE THAT FORD FINALLY STEPS UP TO THE PLATE AND ADMITS THEIR GRAVE ERROR IN JUDGMENT BEFORE SOMEBODY GETS KILLED BECAUSE OF THIS FAULTY PART. THOSE OF US WHO HAVE HAD TO INCUR EXPENSES DUE TO THE MALFUNCTION SHOULD BE FULL REIMBURSED BY FORD. *TR

NHTSA ID

10604791

Incident

Jun 17, 2014

Mileage

105,420 mi

AS WE WERE DRIVING, A "HAZARD" LIGHT COME ON THE DASH, THE ENGINE SHUT COMPLETELY OFF, AND A MESSAGE, "STOP CAR SAFELY," ALSO APPEARED ON THE DASH. WE DID SO, AND TURNED OFF THE CAR AND TURNED IT BACK ON. CAR DROVE FINE FOR ABOUT 5 MINUTES AND THE SAME THING HAPPENED. WE DID THIS FOR ABOUT AN HOUR OR SO TO GET HOME. HAD WE BEEN ON A BUSY INTERSTATE. A SUDDEN ENGINE SHUT OFF COULD HAVE BEEN VERY DANGEROUS. WE TOOK THE CAR TO THE DEALERSHIP AND WERE INFORMED THAT THE ELECTRIC BATTERY HAD OVERHEATED BECAUSE THE WATER PUMP WAS NOT WORKING. I HAVE COME ACROSS SIMILAR COMPLAINTS WHILE LOOKING INTO MY SITUATION. SOME EXAMPLES: HTTP://REPAIRPAL.COM/COOLANT-PUMP-ON-HYBRID-MAY-FAIL-AND-CAUSE-CELENGINE-SHUTDOWN-562. *TR

NHTSA ID

10597458

Incident

Jun 8, 2014

Mileage

68,000 mi