RoadVitals

2025 Ford Escape Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
19
Reports on file since Jun 27, 2025

What this page shows

Our database holds 21 NHTSA owner-reported complaints for the 2025 Ford Escape. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–21 of 21

Engine
Filed Jul 23, 2026

The contact owns a 2025 Ford Escape. The contact stated that while driving 65 MPH, the message that the engine was overheating was displayed, and the vehicle drove under reduced power. The contact exited the highway, pulled into a gas station, and waited for the engine to cool down. The contact resumed driving, and the check engine warning light illuminated. The vehicle was driven to the residence. The vehicle was then taken to the dealer with the check engine warning light illuminated. The dealer later informed the contact that the warning light was no longer illuminated, and the failure could not be duplicated while test-driving the vehicle for an hour. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,000.

NHTSA ID
11752454
Incident
Jul 19, 2026
Mileage
4,000 mi
Filed Jul 2, 2026

My Ford Pass notified me that it detected an issue with the EGR valve. The dealership said I have to pay for this because it was not part of the recall. It is a 2025 Ford Escape which to my understanding most were included under a recall but my car is not part of this but clearly is an issue with my car. The day I got the warning I made appt to have fixed the following week but on my way to work the next day which is today XXX the car started misfiring and sporadically moving. When I got to stop light, car died and I had to start it 5 times for it to stay running. People were honking because the light changed and I couldn't get the car to move.Then it started sputtering again and I drove it to Airport Ford in [XXX]. They took my car in and drove me to work. I called for an update and they said it was going to be finished shortly and sent someone to pick me up. When I got there they said 1 of the spark plugs they put was bad and they couldn't get another 1 until next day and gave me a loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11748056
Incident
Jul 2, 2026
Body & structureVisibility
Filed Jun 11, 2026

While driving, the hood of my vehicle flew up and broke my windshield and caused damage to body by the hood hinge on both sides. There were no warning lamps or signals that warned me that the hood was loose. I had limited visual to pull over and close the hood. Fortunately I was going slow and there were not other vehicles that were impacted. Because the hood is opened inside with the double pull mechanism it is too easy to open the hood without the secondary safety hook outside like most vehicles have. I have had the windshield replaced and am working with insurance to complete repairs on the body.

NHTSA ID
11743429
Incident
Jun 1, 2026
Engine
Filed May 24, 2026

I bought this vehicle in mid April 2026 with 9,500 miles. It has the 1.5L Ecoboost engine. I drove the car for 3,000 miles and noticed the coolant was at ‘minimum’ and wondered why a car with so few miles is using coolant. I took the car to my dealer and they confirmed coolant intrusion into the engine due to a bad head gasket. The vehicle is now at the dealer waiting on either a new head gasket or other more intensive repairs due to internal damage. I wanted to flag this because the engine is the 3rd version of this engine but the same issues as previous versions. The repair is under warranty.

NHTSA ID
11739774
Incident
May 21, 2026
Driver assistance
Filed May 14, 2026

The contact is currently renting a 2025 Ford Escape . The contact stated while attempting to park the vehicle, he took his foot off the accelerator pedal and the vehicle unintendedly accelerated independently. No warnings light illuminated. An independent mechanic or dealer was not contacted. The vehicle was taken to the dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention this failure has occurred on two different occasions. The manufacturer was not notified of the failure. The approximate failure mileage was 25,198.

NHTSA ID
11737838
Incident
May 11, 2026
Mileage
25,198 mi
Electrical
Filed Apr 13, 2026

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11730884
Incident
Apr 13, 2026
BrakesEngine
Filed Apr 2, 2026

The contact owns a 2025 Ford Escape. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the engine revved up unexpectedly. Additionally, more effort was needed to depress the brake pedal, causing the braking distance to become extended. The dealer was notified of the failure, but the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

NHTSA ID
11728831
Incident
Jan 6, 2026
Mileage
5,000 mi
Engine
Filed Apr 2, 2026

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the recall notification stated that in the event of a failure, the vehicle could crash. The manufacturer was made aware of the concern, and a case was filed. The contact had not experienced a failure.

NHTSA ID
11728829
Incident
Apr 2, 2026
Engine
Filed Mar 26, 2026

The contact owns a 2025 Ford Escape. The contact stated that while driving at various speeds and turning the steering wheel, the vehicle stalled. The failure also occurred while making a turn from a complete stop. The vehicle was restarted. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions; however, the dealer informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The contact stated that the dealer had been unable to diagnose the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

NHTSA ID
11727254
Incident
Nov 30, 2025
Mileage
5,000 mi
AirbagsPowertrain (other)
Filed Mar 12, 2026

1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shifting from Drive to Park. It has been to the dealer 3 times for these problems, now scheduled for a fourth time. They keep saying they can't find the fault.

NHTSA ID
11723865
Incident
Jan 23, 2026
EngineFuel systemPowertrain (other)
Filed Mar 5, 2026

The engine continues to have a burning smell or rotten egg smell at high speeds, the car continues to hesitate when taking off from a red light like it is going to shut off and then jumps forward, and the engine continues to lag as does the battery or power when turning on the vehicle most mornings. I have brought the car in several times to the dealership and due to there being no codes showing, they will not diagnose it further and as soon as I get the vehicle back, the same issues and problems happen over and over again. I have had 4 service appointments now with no resolutions. I feel as though this car is a lemon and worry that it will continue to become more unsafe from ongoing engine, powertrain, and mechanical issues that cannot be fixed or diagnosed.

NHTSA ID
11722376
Incident
Mar 2, 2026
Electrical
Filed Mar 3, 2026

The contact owns a 2025 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V091000 (Electrical System); however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

NHTSA ID
11721811
Incident
Feb 19, 2026
Filed Mar 2, 2026

Turn signal volume is too low to hear.. Dealer say's that's how it is.

NHTSA ID
11721433
Incident
Mar 2, 2026
ElectricalEngineFuel system
Filed Feb 18, 2026

Electrical/Motor~ Yes, Myself, [XXX] daughter and others safety is at risk from stalling in a busy intersection. yes, its happened multiple times. The dealerships says its not throwing a code and have nothing to go off of. No, the manufacturer hasnt checked it. the RPM went up and down. No other lights on the dash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11718857
Incident
Feb 17, 2026
ElectricalSteering
Filed Nov 7, 2025

Turn Signal is barely audible when turning. If the radio is on, or at higher speeds on the highway, it is impossible to hear the turn signal. Sometimes, you may miss hit the turn signal when changing lanes, and may not actual signal, when you meant to.

NHTSA ID
11698285
Incident
Oct 30, 2025
Filed Oct 31, 2025

Driver's door locks when keys are left inside the vehicle. Other door locks are not affected.

NHTSA ID
11696768
Incident
Feb 20, 2025
Filed Oct 13, 2025

Audible sound from turn signal too low.

NHTSA ID
11693058
Incident
Oct 1, 2025
Engine
Filed Sep 3, 2025

Car experienced intermittent check-engine light accompanied by "lugging" and inability to accelerate quickly, especially when driving uphill. I felt this was safety related because highway driving in heavy traffic often calls for the ability to accelerate suddenly to merge or to avoid other cars. Dealer finally diagnosed the problem as caused by all four ignition coils being defective.

NHTSA ID
11684816
Incident
Aug 30, 2025
Driver assistanceElectrical
Filed Aug 29, 2025

The contact owns a 2025 Ford Escape. The contact stated that while driving 55 MPH with the cruise control activated, the brakes engaged independently. The contact stated that while attempting to start to vehicle, the radio displayed a blank screen. A dealer was contacted. A warning light was illuminated; however, the contact was unable to state which warning light was illuminated. The vehicle was taken to a dealer and remained for nine days, and was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 35,000.

NHTSA ID
11683908
Incident
Aug 5, 2025
Mileage
35,000 mi
EnginePowertrain (other)
Filed Aug 8, 2025

2025 Escape Safety Recalls* Instrument panel replacement Recall incomplete Replace instrument panel cluster Recall incomplete 2025 escape - inverted camera image Recall incomplete Block heater element replacement Recall incomplete Cylinder head replacement Recall incomplete Cylinder head inspectionreplacement Recall incomplete INVESTOR REPORTING cylinder head replacement recall. As this is a power train and engine part. RECOMMENDED that this recall broadcast for ALL OWNERS AND drivers of this type to STOP DRIVING immediately. While it can cause engine failure in high MPH instances and is a safety hazard for national highways and road ways. Please BROADCAST.....

NHTSA ID
11679475
Incident
Aug 8, 2025
Driver assistanceElectrical
Filed Jun 27, 2025

The contact owns a 2025 Ford Escape. The contact stated while driving at undisclosed speeds, the Forward Collision Avoidance system engaged erroneously. Additionally, the contact stated that while attempting to switch lanes at highway speeds, the Lane Departure Assist erroneously engaged and pulled the vehicle back into the initial lane, preventing the contact from switching lanes. The contact was uncertain whether a warning light was illuminated. The vehicle was taken to a dealer, where the computer system was reprogrammed; however, the failure recurred soon after. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,500.

NHTSA ID
11669703
Incident
Jun 1, 2025
Mileage
1,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .