Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
543
Latest Jul 7, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
149
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 17, 1996
What this page shows
Our database holds 543 NHTSA owner-reported complaints for the 1997 Ford Escort. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 543 · page 1 of 22
Fuel system
Filed Jul 7, 2023
The rubber fuel filler neck hose that connects the metal fuel filler neck to the gas tank failed for the first time in 2013. During fueling, a large pool of gasoline leaked onto the pavement under the vehicle, presenting an environmental and fire hazard. The filler neck hose was replaced with a Ford OEM hose purchased from a local Ford dealer in Sacramento, CA. The replacement hose failed in a similar manner the original hose in less than two years time - thus requiring replacement in 2015. A genuine Ford OEM replacement was obtained from a dealer in the Sacramento area and installed. This hose failed in less than 2 years time, in 2017. Again a replacement hose was obtained from a Sacramento area Ford dealer ind installed. This hose then failed in 2019 and was replaced with another Ford dealer-obtained part... which failed in 2021 and was replaced with another Ford dealer-obtained part. The hose has failed again in less than 2 years time. It is apparent that the replacement parts that Ford has been selling through their dealers are made of a material that is not suitable for the application. Since the original part lasted 16 years, it should be possible to make a replacement part last a similar period of time. The vehicle has been a 'one family' ownership since purchased new in 1997, so the service history is well known by the present owners. The (lack of quality) of this part presents a safety and environmental hazard. Similar quality issues have been reported by other owners of the same vehicle. It is likely that other vehicle models are experiencing similar issues if the supplier of this part is also supplying other similar parts. See Ford Escort Owners Association online forum (with search feature) to read about other's experiences with these parts - here's a few: https://www.feoa.net/threads/gas-filler-neck-hose-cracking.112610/post-1076796 https://www.feoa.net/threads/fuel-hose-tank-to-filler-neck-how-long-should-it-last.105585/post-995753
NHTSA ID
11530867
Incident
Jul 7, 2023
Electrical
Filed Jan 24, 2019
FLASHING AIR BAG READINESS LIGHT IN A "51" PATTERN.
NHTSA ID
11171999
Incident
Jan 21, 2019
Mileage
94,000 mi
Airbags
Filed Sep 6, 2016
SAFETY HORN STICKS AND REMAINS IN ON POSITION CREATING A DRIVING SAFETY RISK. DEALER EXPLAINS THAT THE HORN SWITCH IS ASSOCIATED WITH THE AIR BAG. BASED ON ALL INTERNET COMPLAINTS AND AIR BAG PROBLEMS, MIGHT BE TIME TO FURTHER INVESTIGATE FORD'S COMMITMENT TO SAFETY AND AIRBAG PERFORMANCE. HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCORT/1997/ACCESSORIES-INTERIOR/COMMUNICATIONS-HORN_ASSEMBLY.SHTML
NHTSA ID
10904225
Incident
Aug 30, 2016
Mileage
65,000 mi
Electrical
Filed Jan 26, 2016
TL* THE CONTACT OWNS A 1997 FORD ESCORT. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRES AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ID
10822374
Incident
Sep 7, 2009
Airbags
Filed May 17, 2014
Crash reported2 injuries reported
MY MOTHER AND I WERE DRIVING TO MY GRANDPARENTS HOUSE WHEN SHE HIT A BABY DEER GOING ABOUT 35 MPH. I WAS 12 YEARS OLD AT THE TIME AND SITTING IN THE FRONT SEAT. THE AIRBAGS DEPLOYED HITTING ME IN RIGHT SIDE OF THE FACE. MY TEETH WENT INTO MY LIP, AND I HAD BURN MARKS FROM THE AIRBAG ON MY CHEEKBONES, AND CHIN, ALSO MY RIGHT EYE WAS SWOLLEN SHUT THE NEXT DAY. I WAS TAKEN TO THE EMERGENCY ROOM WHERE THE POLICE OFFICER INFORMED MY MOTHER THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED. HE SAID THE AIRBAGS WERE SO SENSITIVE THAT HE COULD HAVE KICKED THE BUMPER AND THEY WOULD HAVE WENT OFF. MY MOTHER ONLY RECEIVED A BROKEN FINGER FROM WHERE HER HANDS WERE RESTING ON THE STEERING WHEEL. *JS
NHTSA ID
10592090
Incident
Oct 6, 2004
Driver assistanceElectrical
Filed Mar 5, 2014
Crash reported
I TURNED RIGHT INTO A PARKING LOT AND SLOWLY TURNED RIGHT AGAIN INTO A PARKING SPACE. WHILE I WAS BRAKING, THE CAR ACCELERATED AND HIT A BUILDING. *TR
NHTSA ID
10567436
Incident
Jan 20, 2014
Mileage
90,500 mi
Engine
Filed Dec 3, 2013
VALVE SEAT NO. 4 FELL OUT OF HEAD AND WAS DESTROYED, DAMAGING NO. 4 AND NO. 3 PISTON, AND THE HEAD ITSELF. WE WERE FORTUNATE THAT THE TOTAL FAILURE OCCURRED WHILE PARKED RATHER THAN ON THE INTERSTATE, AT WHICH TIME POWER STEERING AND POWER BRAKES WOULD HAVE FAILED. THIS IS A WELL KNOWN MODE OF FAILURE FOR THIS ENGINE BUT, APPARENTLY, FORD AND NHTSA TOOK NO STEPS TO SOLVE THE PROBLEM. THE ENGINE WAS DISCONTINUED IN 2005. *TR
NHTSA ID
10554623
Incident
Nov 20, 2013
Mileage
155,941 mi
Brakes
Filed Aug 31, 2013
THE BRAKES FAILED WHILE MY WIFE WAS DRIVING THIS CAR. IT WAS NOT VERY DIFFICULT TO DIAGNOSE THE PROBLEM. THE BRAKE FLUID LEAKED OUT OF A BRAKE LINE IN THE REAR OF THE CAR. THE LOCATION OF THE BRAKE LINE FAILURE IS WHERE THE LINE IS FASTENED TO THE BODY WHEN THE CAR WAS MANUFACTURED. IT IS MY OPINION THAT THIS DEFECT MAY EXIST ON MANY OTHER VEHICLES OF THIS TYPE, THAT IS WHY I AM REPORTING IT TO YOU. *JS
NHTSA ID
10538195
Incident
Jul 15, 2013
Mileage
46,000 mi
Airbags
Filed Jul 25, 2012
Fire reported
TL* THE CONTACT OWNS A 1997 FORD ESCORT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAG LIGHT ILLUMINATED AND SMOKE EMITTED FROM UNDER THE DASHBOARD. THE CONTACT MANEUVERED TO THE SHOULDER AND THE VEHICLE STALLED. THE VEHICLE WAS THEN TOWED TO THE CONTACT'S HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE DASHBOARD WAS MELTING. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO DISCONNECT THE BATTERY. THE CONTACT NOTICED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) AND PLANNED ON CONTACTING THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 161,000.
NHTSA ID
10467606
Incident
Jul 21, 2012
Mileage
161,000 mi
Engine
Filed Apr 30, 2012
TL* THE CONTACT OWNS A 1997 FORD ESCORT. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ID
10456933
Incident
Apr 1, 2008
Mileage
70,000 mi
AirbagsElectrical
Filed Dec 22, 2010
AIR BAG CONTROL DIAGNOSTIC MODULE SHORTED OUT DUE TO RUPTURED HEATER CORE. WHEN I SPOKE WITH THE LOCAL DEALERSHIP THEY TOLD ME TO CONTACT A LOCAL JUNK YARD. THERE IS A RECALL ON THIS ITEM. I NEVER RECEIVED A RECALL NOTICE. *TR
NHTSA ID
10372042
Incident
Dec 6, 2010
Mileage
233,000 mi
Airbags
Filed Aug 20, 2010
Crash reported2 injuries reported
TL-THE CONTACT OWNS A 1997 FORD ESCORT. AS A PASSENGER IN THE VEHICLE BEEN DRIVEN 5 MPH IN A DRIVEWAY BOTH FRONTAL AIR BAGS DEPLOYED. SHE STATED THE DRIVER WAS KNOCKED UNCONSCIONUS AND THE OTHER PASSENGER HAD A INJURY TO THE FACE. THE VEHICLE CRASHED INTO A TREE AND A BRANCH HIT THE WINDSHIELD. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALER OR MECHANIC. THE FAILURE AND CURRENT MILEAGE WAS 81,152. VWB
NHTSA ID
10350773
Incident
Aug 16, 2010
Mileage
81,152 mi
Body & structure
Filed Feb 5, 2010
1 injury reported
1997 FORD ESCORT LX WAGON COMPONENT: STRUCTURE:HATCHBACK HYDRAULIC CYLINDER:TRUNK CYLINDER MANUFACTURER: FORD MOTOR COMPANY THE CLIPS THAT HOLD THE HYDRAULIC CYLINDER TO THE FRAME HAVE COME OFF THE PASSENGER SIDE LIFTGATE ASSIST. HOW THIS WAS DETERMINED WAS I OPENED THE HATCHBACK AND LEANED IN AND THE HYDRAULIC ARM CAME OFF AND THE HATCHBACK FELL ON ME. BOTH SCARY AND PAINFUL I CONTACTED FORD ATTEMPTING TO OBTAIN REPLACEMENT CLIPS, BUT THEY ARE REQUIRING ME TO PURCHASE AN ENTIRE ASSEMBLY. I AM DISAPPOINTED WITH THEIR RESPONSE, BECAUSE 1) THIS MIGHT POTENTIALLY CAUSE INJURY TO OTHER OWNERS OF THE FORD ESCORT LX WAGON, 2) IT ONLY NEEDS THE CLIPS I DON'T WANT TO HAVE TO PURCHASE UNNECESSARY COMPONENTS FOR MONETARY AND ENVIRONMENTAL REASONS, 3) THIS IS PART OF THE FRAME AND SHOULD NEVER BECOME A HAZARD TO PEOPLE. GAS CYLINDER BRACKET ON THE RIGHT HAND BODYSIDE OUTER PANEL WAS INCORRECTLY WELDED. THE GAS CYLINDER BRACKET MAY NOT PROPERLY SUPPORT THE LIFTGATE INCREASING THE RISK OF PERSONAL INJURY. *TR
NHTSA ID
10306773
Incident
Nov 21, 2009
Mileage
111,000 mi
Suspension
Filed Aug 18, 2009
NOISE THAT COULD NOT BE LOCATED IN REAR. REAR SPRINGS WERE BROKE . *TR
NHTSA ID
10280907
Incident
Apr 15, 2008
Mileage
43,000 mi
Fuel system
Filed Feb 24, 2009
1997 FORD ESCORT RUBBER FILL PIPE DETERIORATES SPILLING GASOLINE ON GROUND WHEN REFILLING FUEL TANK. *TR
NHTSA ID
10259840
Incident
Jan 17, 2009
Mileage
125,000 mi
Other / unspecifiedSuspension
Filed Sep 11, 2008
I TOOK MY ESCORT IN FOR AN INSPECTION AND THE REAR COIL SPRINGS ARE BROKEN AGAIN THE FIRST TIME THEY BROKE THE DEALER REPLACED THEM AND SAID HE THOUGHT A RECALL WOULD BE ISSUED BECAUSE FORD NEW THERE WAS A PROBLEM WITH THEM NOW ONCE AGAIN THEY ARE BROKEN AND THERE IS STILL NO RECALL IF SOMEONE KNEW THERE WAS A PROBLEM WITH THEM WHY AREN'T THEY CORRECTING THE PROBLEM AND DO WE THE CONSUMERS HAVE TO KEEP SHELLING OUT OUR HARD EARNED MONEY FOR REPAIRS. THIS CAR IS A 1997 FORD ESCORT AND REAR SPRINGS WERE REPLACED TWICE JUST NOT FAIR. *TR
NHTSA ID
10241830
Incident
Sep 11, 2008
Mileage
100,000 mi
Suspension
Filed Jul 11, 2008
1997FORD ESCORT WAGON. HAVING HAD THIS CAR FOR EIGHT YEARS, WHERE I NEEDED TO REPLACE THE REARS SPRING ONCE, I AM NOW IN THE PROCESS OF SCHEDULING TO REPLACE THE REAR SPRINGS A SECOND TIME TO THE AMOUNT OF $700.00. AFTER SOME RESEARCH I HAVE FOUND FROM MECHANICS AND FROM THE INTERNET THAT THIS IS A 'COMMON PROBLEM" WITH FORD. SINCE THIS HAS HAPPEN A SECOND TIME, FOR ME I FEEL I SHOULD GET SOME FINANCIAL SUPPORT FROM FORD FOR THIS OBVIOUS DEFECT IN THE SUSPENSION. THIS SUSPENSION PROBLEM SHOULD BE A RECALL FROM FORD. *TR
NHTSA ID
10233976
Incident
Jul 10, 2008
Engine
Filed Jun 26, 2008
ENGINE LIGHT CONTINUALLY COMES ON , EVEN AFTER NUMEROUS TIMES OF TAKING IT TO THE AUTO SHOP TO BE HOOKED TO THE COMPUTER TO SEE WHAT IS WRONG AND AFTER HAVING IT FIXED OVER AND OVER AGAIN. *TR
NHTSA ID
10232425
Incident
Oct 2, 2006
BrakesElectricalSteering+2 more
Filed Apr 30, 2008
TL*THE CONTACT OWNS A 1997 FORD ESCORT. WHEN MAKING A RIGHT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A CLUNKING SOUND COMING FROM THE FRONT END BALL JOINTS. THE DEALER STATED THAT THE BRAKE PADS, ROTORS, DRUMS, AND FRONT WHEEL BEARING ON THE PASSENGER SIDE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ODOMETER AND SPEEDOMETER HAVE BOTH BEEN REPLACED THREE TIMES, BUT SHE DOES NOT TRUST THAT THE SPEEDOMETER IS CURRENTLY WORKING PROPERLY. THE FAILURE MILEAGE WAS 115,000. UPDATED 06-03/08. *LJ THE TIE ROD END, REAR SPRING, WINDSHIELD, UPPER BALL JOINT, ODOMETER KNOB, REAL PASSENGER SEAL WERE ALL REPLACED. UPDATED 05/30/08
NHTSA ID
10226312
Incident
Apr 30, 2008
Mileage
115,000 mi
Other / unspecifiedTires & wheels
Filed Feb 29, 2008
PURCHASED (4) COOPER TIRES(185/65R14 TRENDER SETTER; D.O.T. UT75C2H1602 ON 8-12-2002. A SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED AND MANUFACTURER WAS NOTIFIED ON 1/2006. TIRE(SAME TYPE) WAS REPLACED AT OWNER'S COST. ANOTHER TIRE SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED ON 1/2008 IN THE SAME LOCATION AS THE FIRST. THIS TIRE WAS RETURNED TO THE MANUFACTURER FOR EVALUATION. THE MANUFACTURER CLAIMED IT WAS NOT DEFECTIVE, BUT CAUSED BY CUSTOMER. THIS CAUSED CUSTOMER TO LOOSE CONFIDENCE IN THE QUALITY OF THE MANUFACURER'S TIRES FOR FEAR OF A SIDEWALL BLOW OUT. ALL TIRES WERE REPLACED WITH A DIFFERENT BRAND AT OWNER'S COST. *TR
NHTSA ID
10219689
Incident
Jan 8, 2008
Mileage
27,585 mi
Tires & wheels
Filed Jan 15, 2008
FAILURE OF AMERICA DISCOUNT TIRE CO. TO HONOR TIRE WARRANTY. SIDE WALL OF TIRES HAVE PREMATURELY DEVELOPED CRACKS SURROUNDING THE BEAD AREA. BASED ON COMMENTS BY THAT COMPANIES REPRESENTATIVE, THE TIRES ARE LIKENED/COMPARED TO A TIME BOMB READY TO GO OFF. *TR
NHTSA ID
10214948
Incident
Jan 15, 2008
Mileage
92,000 mi
Airbags
Filed Nov 15, 2007
Fire reported
TL*THE CONTACT OWNS A 1997 FORD ESCORT. THE CONTACT SMELLED A STRONG BURNING ODOR WHILE DRIVING 60 MPH. THE DEALER STATED THAT THE PART WOULD BE ORDERED AND REPLACED UNDER NHTSA CAMPAIGN ID NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE CONTACT SMELLED THE ODOR AGAIN THE FOLLOWING DAY AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER. CHRYSLER NOTIFIED FORD AND INFORMED THEM THAT THE AIR BAG MONITOR BURNED AND CAUSED THE VEHICLE TO SHUT OFF. FORD STATED THAT THE FAILURE WAS NOT RELATED TO THE AIR BAG MONITOR. FORD ALSO ADVISED CHRYSLER TO HAVE THE VEHICLE TOWED TO THEM, BUT ANY ADDITIONAL DAMAGE WOULD NOT BE REPAIRED. THE MANUFACTURER FILED A REPORT AND STATED THAT IT WOULD BE SENT TO THE LEGAL DEPARTMENT AND A RESPONSE WOULD BE RECEIVED IN WRITING. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 146,808.
NHTSA ID
10209062
Incident
Nov 1, 2007
Mileage
146,808 mi
Engine
Filed Aug 4, 2007
1997 FORD ESCORT FUEL EVAPORATIVE EMISSION CONTROL SYSTEM. PURGE CONTROL VALVE CIRCUIT MALFUNCTIONED. *JB
NHTSA ID
10198475
Incident
Aug 4, 2007
Airbags
Filed Jul 26, 2007
Fire reported
I AM THE SERVICE MANAGER AT C.H.URNESS MOTOR CO IN THE DALLES,OR, I PURCHASED A 1997 FORD ESCORT FOR MY DAUGHTER ON 06/02/2007,THEN ON 06/04/2007,THE CAR HAD A FIRE UNDER THE DASH,UPON INSPECTION WE FOUND AN OPEN RECALL "02S44"FOR THIS EXACT FAILURE,I CONTACTED THE LOCAL FORD DEALER(RAY SCHULTENS FORD AND WAS TOLD THEY COULD NOT HELP ME BECAUSE THE AIRBAG MODULE WAS NO LONGER AVAILABLE!. I THEN CONTACTED FORD MOTOR CO. CUSTOMER RELATIONS(CASE # 1433871927).ON 07/23/07 I RECEIVED A LETTER STATING "FORD MOTOR CO. WAS UNABLE TO OFFER ANY ASSISTANCE AT THIS TIME"THE CUSTOMER SERVICE REP TOLD ME OVER THE PHONE THAT I SHOULD MAKE THE DEALER I BOUGHT THE CAR AT "BUY IT BACK,AFTER ALL YOU WORK FOR THEM"THIS CAR HAS AN UNREPAIRED RECALL AND IS UNABLE TO BE REPAIRED DUE TO NO PARTS AVAILABLE,WHAT IS MY NEXT STEP IN THIS PROCESS? *JB
NHTSA ID
10197566
Incident
Jun 4, 2007
Mileage
157,097 mi
AirbagsElectrical
Filed Jul 9, 2007
WHILE PARKED HORN WENT OFF ON ITS OWN. OWNER HAD TAKEN FUSE OUT TO STOP HORN FROM BLOWING. SPOKE TO DEALER & INFORMED SMALL PLASTIC PIECE HAD WORN AWAY BETWEEN HORN & AIR BAG MODULE. IT NEEDED TO BE REPLACED. SEEMS TO BE A VERY COMMON PROBLEM AND WAS OBVIOUSLY A HAZARD (COULD POSSIBLY PREMATURELY ACTIVATE OR FAIL TO ACTIVATE THE AIRBAG). NO SOLUTION FOR THIS PROBLEM HAS BEEN ADDRESS BY THE MANUFATURE TO MY KNOWLEDGE! OUTSIDE TEMPERATURE IS NOT A FACTOR AT ALL, OCCURS ON HOT, COLD OR RAINY DAYS. *AK
NHTSA ID
10195671
Incident
Jan 28, 2003
Mileage
73,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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