VEHICLE AIRBAG LIGHT CAME ON AND IS STILL ACTIVATED, WON'T TURN OFF. THERE HAS BEEN NO COLLISIONS OR ACTIVITY THAT CAUSED LIGHT TO BE ACTIVATED.
- NHTSA ID
- 11032000
- Incident
- Oct 5, 2017
- Mileage
- 113,000 mi
Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1999 Ford Escort submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 66 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 66, in the owner's own words
VEHICLE AIRBAG LIGHT CAME ON AND IS STILL ACTIVATED, WON'T TURN OFF. THERE HAS BEEN NO COLLISIONS OR ACTIVITY THAT CAUSED LIGHT TO BE ACTIVATED.
1999 FORD ESCORT,HAD A WRECK AND THE CAR WAS TOTALED OUT BY INSURANCE ADJUSTER,THE AIRBAGS DID NOT DEPLOY AND EVEN THE INSURANCE ADJUSTER STATED WOW THE AIRBAGS DIDN'T EVEN DEPLOY. ME AND MY GIRLFRIEND WERE INJURED AND WENT TO THE EMERGENCY ROOM AND HAVE NOT BEEN ABLE TO WORK SINCE OCTOBER 2011 AND HAVE OVER 100,000 DOLLARS ALONE IN MEDICAL BILLS AND STILL HAVE TO HAVE SURGERY. AIRBAGS SHOULD HAVE WORKED LIKE THEY WERE INSTALLED TO DO. I CALLED AND SPOKE WITH SOMEONE AT YOUR LOCATION AND SHE SAID THAT THERE WASN'T A RECALL YET,BUT THEY HAVE HAD SEVERAL COMPLAINTS ABOUT THE SAME THING. I DID NOT KNOW HOW TO FILL OUT THE INFORMATION ABOUT THE EQUIPMENT. MY COMPLAINT IS THAT THE AIRBAGS DID NOT DEPLOY OR WORK WHEN WE HAD A ACCIDENT IN WHICH THE CAR WAS TOTALED OUT AND WE WERE IN A 1999 FORD ESCORT. *TR
TL* THE CONTACT OWNED A 1999 FORD ESCORT. WHILE DRIVING 40-45 MPH, THE CONSUMER WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE POLICE AND AMBULANCE APPEARED ON THE SCENE AND ONE OF THE VEHICLE OCCUPANTS WAS REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE FAILURE AND CURRENT MILEAGES WERE 132,000. UPDATED 10/19/10*JB
TL* THE CONTACT OWNS A 1999 FORD ESCORT. WHILE DRIVING 35 MPH HE REAR-ENDED ANOTHER VEHICLE. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE DEALER NOR THE MANUFACTURER HAS BEEN CONTACTED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 99,000.
TL*THE CONTACT OWNS A 1999 FORD ESCORT. WHILE DRIVING BETWEEN 30-35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH ON THE FRONT PASSENGER SIDE. THE FRONTAL SEAT BELT WEBBINGS DID NOT LOCK (NHTSA CAMPAIGN ID NUMBER 04E048000) AND THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED SEVERE STRAIN, SPRAIN, AND BRUISES TO HER CHEST AND NECK. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 104,308. UPDATED 09/12/07 *TR
DT*: THE CONTACT STATED THAT THE FRONT DRIVER AIR BAG DID NOT DEPLOY IN A HEAD-ON COLLISSION THAT OCCURRED WHILE DRIVING 42 MPH. THERE WAS PRE-IMPACT BRAKING, THE SEAT BELT WAS WORN AND THE AIRBAG WARNING LIGHT WAS NOT ILLUMINATED PRIOR TO THE CRASH. THERE WERE NO INJURIES TO THE DRIVER. THE SERVICE DEALER HAVE NOT YET DETERMINED THE DAMAGES ON THE VEHICLE.
DT*: THE CONTACT STATED WHILE STOPPED, THE VEHICLE WAS REAR ENDED. THE OTHER VEHICLE WAS GOING 45-55 MPH. WHEN THIS OCCURRED THE FUEL SYSTEM DID NOT SHUT OFF, THE AIRBAGS DID NOT DEPLOY, AND THE SEAT BELTS DID NOT RETRACT. THE ENTIRE REAR END OF THE VEHICLE WAS CRUSHED; THE CONTENTS OF THE TRUNK STRUCK THE CONTACT CAUSING MINOR INJURIES. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE REAR END WAS REPLACED.
DT*: THE CONTACT STATED WHILE DRIVING 20MPH, THE STEERING WHEEL LOCKED, THE VEHICLE CRASHED AND THE AIR BAGS DEPLOYED BUT DID NOT INFLATE. THE VEHICLE PROCEEDED TO CRASH INTO 2 PARKED CARS. INJURIES WERE SUSTAINED TO THE DRIVER AND PASSENGER'S HANDS, BACK AND FEET. BOTH OCCUPANTS WERE WEARING SEAT BELTS. THE POLICE RESPONDED AND PROVIDED A WRITTEN REPORT. THE INSURANCE COMPANY INSPECTED AND DEEMED THE VEHICLE TOTALED. THERE WAS ADDITIONAL PROPERTY DAMAGE TO THE PARKED VEHICLES.
I JUST WANT TO COMPLAIN THAT I FEEL FORD MOTOR CO. SHOULD OFFER A SUBSIDIE FOR OWNERS OF 1999 FORD ESCORT ZX 2 AUTOMOBILES FOR THE ADDITION OF DISENGAGMENT SWITCHES FOR THEIR FRONT PASSENGER SIDE AIR BAGS DEVICES. I AM AWARE THAT NEWER MODELS COME EQUIPPED WITH THIS FEATURE. I WAS ADVISED BY FORD MOTOR CO. THAT THEY ACTUALLY ENCOURAGE PEOPLE TO MAKE THIS ADDITION TO THEIR CARS FOR SAFETY PURPOSES. I CONTACTED MY LOCAL FORD DEALERSHIP AND WAS TOLD BY THE SERVICEPERSON THAT IN THE TEN YEARS "HE OR ANYONE WORKING THERE" HAD NEVER PERFORMED A "SWITCH ADDITION" I ASKED HIM IF IT WOULD BE EXPENSIVE AND HE SAID PROBABLY YES AND THAT HE WOULD CALL FORD AND SEE EXACTLY WHAT COULD BE DONE. HE SAID HE WOULD CALL ME BACK. HE HAS NEVER CALLED BACK. I HAVE THREE KIDS AND THERE IS ONLY TWO SEATBELTS IN THE BACK. I WANT TO BE ABLE TO LET MY ELEVEN YEAR OLD RIDE IN THE FRONT, BUT I AM AFRAID OF THE AIRBAG. NOW THAT IT IS STANDARD(SWITCHES) ON THE 2001 AND NEWER CARS I FEEL THERE SHOULD BE SOME COST SHARED BY FORD MOTOR CO. IN PERFORMING THIS UPGRADE. I FEEL IT SHOULD BE A "RECALL" FOR THIS ADDITION. *NM
BOTH AIR BAGS INADVERTENTLY DEPLOYED ON THE HIGHWAY WHILE DRIVING AT 65 MPH. NO INJURIES REPORTED. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CAUSE COULD NOT BE DETERMINED AT THIS TIME. *AK
WHILE DRIVING APPROXIMATELY 40 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE IN THE BACK. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 40 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. OWNER WILL CONTACT MANUFACTURER.*AK
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AT 35 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK
MY THEN 20 YEAR OLD DAUGHTER WAS DRIVING OUR 1999 ESCORT ZX2. SHE STOPED AT A STOP SIGN, AND AS SHE BEGAN TO ACCELL. THE AIR BAGS DEPLOYED FOR NO REASON. SHE WAS SHAKEN UP, AND BURNED ON HER FACE AND ARMS. I REPORTED THIS TO FORD MOTOR COMPANY, THEY TOLD ME BECAUSE THE VEHICLE WAS OUT OF WARRANTY, THEY WOULD NOT BE RESPONSIBLE AND WOULD NOT EVEN INESTIGATE THE CONCERN. THEY ADVISED ME TO CONTACT MY INSURANCE CO. I CONTACTED FARMERS INS. THEY SAID THAT SINCE THERE WAS NO ACCIDENT IT WAS NOT COVERED. HOWEVER THEY AGREED TO PAY FOR A PORTION OF THE INVESTIGATION. A REPORT WAS MADE BY AN INDEPENDANT CO. THEY RECOMMENDED TAHT THE AIR BAG MODULE BE REMOVED AND SENT TO A QUALIFIED ENGINEER FOR EVALUATION. NORTH POINT FORD IN N.L.R. AR. REMOVED THE PART, AND FARMERS SENT IT TO BE EVALUATED. IN THE MEAN TIME MY VEHICLE IS DAMAGED AND NO ONE WILL HELP. I HAVE NOT HEARD ANYTHING MORE FROM FARMERS, AS OF 1-31-05. I KNOW THAT FORD HAS RECALLED OTHER YEAR MODEL ESCORTS FOR THE SAME POSSIBLE CONCERN, BUT THEY REFUSE TO HELP ME OR EVEN INVESTIGATE. I HAD ESP TO 100,000 MILES , I CARRY FULL COVERAGE INSURANCE, AND THIS KIND OF DAMAGE AND INJURY IS NOT COVERED , THIS DOES NOT SEEM RIGHT TO ME . IS THERE ANYTHING MORE I CAN DO. PLEASE ADVISE. *AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 45 MPH. UPON IMPACT, NONE OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER SUSTAINED BACK AND NECK INJURIES, AND IS CURRENTLY IN THERAPY. *AK *SC *JB
WHILE DRIVING SMOKE STARTED TO COME OUT FROM THE FRONT PASSENGER SIDE AIR BAG COMPARTMENT. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING 45 MPH DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A UTILITY POLE. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED BRUISES ALL OVER THE BODY, AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOWED TO THE DEALER, AND DEALER COULD NOT DUPLICATE THE PROBLEM. *AK
AFTER HITTING A GUARD RAIL 70 MPH ON DRIVER'S FRONT SIDE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR ARM INJURIES. *AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE HAVING ELECTRICAL PROBLEMS. THE VEHICLE WAS TAKEN INTO A DEALER AND STAYED OVER NIGHT. THE CONSUMER WENT TO PICK UP THE CAR AND WHEN HE GOT IN THE CAR IT WOULD NOT START. THE MECHANIC TOLD HIM TO GET INTO THE VEHICLE. WHEN HE STARTED IT HE REALIZED THAT THE AIR BAG LIGHT WAS ON. HE WAS TOLD TO PUMP THE GAS PEDAL AT WHICH TIME BOTH FRONTAL AIR BAGS DEPLOYED. THE MANUFACTURER WAS CONTACTED, AS WELL AS THE DEALER, AND TOLD CONSUMER THAT IT WAS CAUSED FOR AFTER MARKET PRODUCTS THAT WERE INSTALL IN THE VEHICLE. *NLM
MY DRIVER SIDE AIRBAG POPPED OUT ALL OF A SUDDEN. I LOST CONTROL OF THE CAR AND HIT A BRICK MAIL BOX. AFTER THE COLLISION THE OTHER AIRBAG POPPED OUT. I FILED A POLICE STATEMENT AND I HAD A WITNESS DRIVING BEHIND ME WHO SAW WHAT HAPPENED. I HAVE CONTACTED FORD BUT THEY HAVE NOT RETURNED A CALL AS OF 8/25/03. *AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, CONSUMER WAS INJURED.*JB
AIR BAGS DID NOT RELEASE WHEN IMPACT TO A TREE OCCURRED. ESTIMATED SPEED WAS 45 MILES PER HOUR. DAMAGED DONE TO FRONT BY COLLISION WITH TREE.*JB
IN A FRONTAL COLLISION NONE OF THE AIR BAGS DEPLOYED ON IMPACT.*AK
WHILE DRIVING 45MPH FRONT OF VEHICLE HIT SIDE OF ANOTHER VEHICLE, AND AIR BAGS DID NOT DEPLOY.*AK
WHILE TRAVELING ABOUT 55MPH ON HIGHWAY ANOTHER VEHICLE VEERED IN FRONT OF CONSUMER'S VEHICLE, AND IT WENT INTO A CONSTRUCTION BARRIER. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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