Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 7, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 106 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2003 Ford Excursion submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceEngine
Filed Nov 7, 2018
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO APPROXIMATELY 75-80 MPH. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
NHTSA ID
11149909
Incident
Oct 7, 2018
Mileage
123,000 mi
Driver assistanceElectrical
Filed May 13, 2017
Crash reported1 injury reported
TAMARA RECALL WHILE DRIVING OR STOPPED THE CARS POWER DOES 100% SHUT OFF. NO CODES OR WARNING LIGHTS. IN DEC/2016 DRIVING ON A ON A EAST ON CHARLESTON BLVD IN NV, AFTER PULLING OUT OF CIT BANK PARKING LOT GOING ABOUT 45 MPH THE LIGHT TURNED RED AND WHEN I WENT TO BREAK THE PEDAL WAS HARD AND THAT'S WHEN I SAW NO POWER. BY THEN IT WAS TOO LATE AND WE WERE GOING TO CRASH. I HAD NO POWER STEERING OR ABS AND I HIT THE CAR. IT CAUSED 12000 OF DAMAGE TO THE CAR IN FRONT OF ME. NO AIRBAGS DEPLOYED. ONLY BUMPER AND FOG LIGHT DAMAGE TO MY TRUCK THANKFULLY. AFTER THAT THE PROBLEM DIDN'T RE ACCUR UNTIL 2/2017 AND LEFT ME STRANDED OVER NIGHT ON THE ROAD AND NOW LAST NIGHT 5/13/2017 THE CAR WAS OFF NO KEYS IN THE IGNITION AND I SAW SMOKE THAT CAME FROM WHERE THE BATTERY SITS NOT SURE WHAT THAT WAS BUT ODD IT WAS. IT HAS NO RHYTHMIC PATTERN, I HAVE REPLACED THE BATTERY FUSES RELAY AND FUEL PUMP, ALSO CHECKED CAM SHAFT AND CRANK SENSOR. IT HAS SPARK GAS AIR AND COMPRESSION. IT'S A VERY LARGE AND HEAVY DEATH TRAP WHEN IT'S NOT WORKING PROPERLY OTHER WISE I LOVE MY TRUCK AND IT NEED TO BE FIXED
NHTSA ID
10985529
Incident
May 12, 2017
Driver assistanceElectrical
Filed Jul 2, 2011
OUR FORD 2003 EXCURSION SPEED CONTROL/CRUISE CONTROL STOPPED WORKING AFTER THE RECALL REPAIR HAS BEEN PERFORMED. THERE IS BRAKE FLUID LEAKING FROM THE MASTER CYLINDER ON THE WIRING HARNESS. FORD STATES THEY WILL NOT REPAIR AGAIN FOR NO CHARGE. MY COMPLAINT IS THAT I BELIEVE THIS SHOULD BE TAKEN CARE OF AT NO CHARGE TO THE CONSUMER. THANK YOU *TR
NHTSA ID
10410294
Incident
Jun 15, 2011
Mileage
109,000 mi
Driver assistanceElectrical
Filed Mar 14, 2011
Fire reported
DRIVER USED CRUISE CONTROL ON TOLLWAY, GOT OFF TOLLWAY FIRE STARTED 1/4 MILE FROM EXIT. FORD EXCURSION V 10 GAS ENGINE, CRUISE CONTROL DEACTIVATION SWITCH FAILURE GOT HOT CAUSING ENGINE FIRE. THE DIESEL ENGINES WERE RECALLED FOR THE SAME REASON. THIS VEHICLE IS A LIMOUSINE/QVM. NHTSA CAMPAIGN # 07V078000 MANUFACTURE CAMPAIGN # 05S28. *TR
NHTSA ID
10390081
Incident
Jun 6, 2008
Mileage
31,600 mi
Driver assistance
Filed Feb 22, 2011
2003 FORD EXCURSION 7.3L DIESEL ENGINE EXPERIENCING ACCELERATOR PEDAL FAILURE PEDAL BECOMES UNRESPONSIVE, ENGINE RETURNS TO IDLE. ALL SYMPTOMS MATCH "ACCELERATOR PEDAL FAILURE" AS DESCRIBED IN FORD FSA#03B03 DEALER SERVICE DEPT STATES ITS NOT UNCOMMON IN THIS VEHICLE BUT FORD WILL NOT DO ANYTHING ABOUT IT. DEALERS QUOTED ME A COST OF OVER $1000.00 TO REPAIR. VIN#[XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10384005
Incident
Feb 11, 2011
Mileage
219,000 mi
Driver assistance
Filed Sep 11, 2008
CRUISE CONTROL STUCK; DOES NOT RELEASE WITH PRESSURE ON BRAKE PEDAL. THE CRUISE WILL ONLY RELEASE WITH THE CRUISE 'OFF' BUTTON ON THE STEERING WHEEL OR IF BRAKE PEDAL IS PUSHED TO THE FLOOR. THIS IS DANGEROUS AND HAS THE POTENTIAL TO CAUSE A REAR-END COLLISION. PLAN TO TAKE IT TO DEALER NEXT WEEK; HOPEFULLY THIS WILL BE COVERED EVEN THOUGH VEHICLE WARRANTY HAS EXPIRED. I WON'T USE CRUISE UNTIL THEN. *TR
NHTSA ID
10241806
Incident
Sep 6, 2008
Mileage
57,000 mi
Driver assistanceEngine
Filed May 16, 2007
CRANK POSITION FAILURE , PN F7TZ12K073A, AT 80,000 MILES ON THE 2003 FORD EXCURSION 7.3 LTR DIESEL. BACK UP SENSORS FAILED INTERMITTANTLY. *AK
NHTSA ID
10190913
Incident
Mar 11, 2007
Mileage
78,000 mi
Driver assistance
Filed Apr 15, 2004
WHEN IN SPEED CONTROL AT 55 MPH AFTER A LONG DOWN HILL THE CRUISE CONTROL WILL SOMETIMES CAUSE THE ENGINE TO STALL. THIS OCCURS WHILE THE VEHICLE IS STILL TRAVELING AT 20-30MPH. THE RESULT IS LOSS OF STEERING CONTROL AND POWER BRAKES. THE ENGINE CAN BE RESTARTED IMMEDIATELY. REPORTED PROBLEM TO SELLING DEALER ON ABOUT 11 NOVEMBER 2003. NO ACTION TAKEN. REPORTED PROBLEM TO SERVICE DEALER ON APPROXIMATELY 15 FEB 2004. UPDATED ROM. REPORTED PROBLEM AGAIN TO SERVICE DEALER ON 19 MARCH 2004. RE-FLASHED ROM. OTHERWISE NO ACTION TAKEN.*AK
NHTSA ID
10066228
Incident
Mar 25, 2004
Mileage
10,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own