Bought replacement brake pads from RockAuto 07/08/2023 9:06PM order 244457897 that are supposed to be Bosch BSH BC702 ceramic. What arrived is unbranded, unnumbered tag torn off the box with no identifiers at all. All brake pads used should have numbers to identify street legal for use but these have NOTHING on them, the box, anything. Unsafe if cannot identify use. RockAuto wants me to pay for return for their mistake, but bigger problem is that unknown pads are being sent out by RockAuto. I still have unopened set if interested.
- NHTSA ID
- 11533688
- Incident
- Jul 8, 2023
BrakesDriver assistance
Filed Sep 29, 2016
HE BRAKE PEDAL IS LOATED TOO CLOSE TO THE ACCELERATOR AND WHEN DEPRESSED GOES DOWN BELOW THE ACCELERATOR SO WHEN THE EXTREME RIGHT SIDE OF THE BRAKE IS DEPRESSED BY A BRUAD SHOE THE ACCELERATOR IS ALSO DEPRESSED CAUSING THE CAR TO ACCELERATE RATHER THAN BRAKING. THIS CAN AND DID RESULT IN AN ACCIDENT IN WHICH I REAR ENDED THE CAR STOPPED IN FRONT OF ME. THIS OCCURRED ON A CITY STREET WHEN I WAS MOVING IN TRAFFIC BELOW THE POSTED 30MPH LIMIT.
- NHTSA ID
- 10910620
- Incident
- Sep 19, 2016
- Mileage
- 100,000 mi
WHILE DRIVING DOWN THE ROAD AT APPROX 35 MPH, THE VEHICLE IN FRONT OF ME STOPPED HARD. I IMMEDIATELY STEPPED HARD ON MY BRAKES. THE BRAKES INITIALLY APPLIED AND THEN FAILED. I SWERVED INTO A PARKING LOT AND APPLIED MY BRAKES AGAIN WITH NO SUCCESS. MY BRAKE PEDAL WENT TO THE FLOOR. I THEN PUT THE GEAR SELECTOR IN PARK WHILE MOVING AT A FAIRLY HIGH RATE OF SPEED IN ORDER TO STOP. THE VEHICLE GROUND TO A HALT. THE VEHICLE WAS TOWED TO A REPAIR FACILITY AND I WAS NOTIFIED THAT THE BRAKE LINE WAS RUSTED AND DUE TO THE PRESSURE OF ATTEMPTING TO STOP HARD, THE LINE RUPTURED AND THE ENTIRE BRAKING SYSTEM FAILED.
- NHTSA ID
- 10865581
- Incident
- May 17, 2016
- Mileage
- 199,000 mi
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT WHEN ATTEMPTING TO STOP THE VEHICLE THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT MENTIONED THAT HE HAD TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT THE HYDRAULIC BRAKE FLUID LEAKED FROM THE VEHICLE BECAUSE THE BRAKE LINES HAD RUSTED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS TOLD THAT ALL OF THE BRAKE LINES HAD TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 117,831...UPDATED 01/30/13 *BF UPDATED 2/4/2013*JS
- NHTSA ID
- 10487285
- Incident
- Nov 18, 2012
- Mileage
- 117,831 mi
TL* THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 285,066.
- NHTSA ID
- 10486583
- Incident
- Nov 28, 2012
- Mileage
- 285,066 mi
THE STEEL BRAKE LINES ARE RUSTED AND LEAK BRAKE FLUID,BRAKE LINE FAILURE. *TR
- NHTSA ID
- 10457717
- Incident
- Apr 26, 2012
- Mileage
- 77,897 mi
THIS COMPLAINT INVOLVES THE COMPLETE FAILURE OF ALL BRAKE LINES DUE TO RUST ON MY 1998 FORD EXPEDITION. ALL LINES HAVE COMPLETELY RUSTED THROUGH FROM THE OUTSIDE IN ONLY 12 YEARS. THE FIRST LINE (FROM THE MASTER CYLINDER TO THE ABS CONTROL) FAILED ABOUT A WEEK AGO, RESULTING IN TOTAL LOSS OF BRAKES. FORTUNATELY I WAS ON A COUNTRY ROAD ABOUT 2 BLOCKS FROM HOME AND WAS ABLE TO GET IT BACK HOME. AFTER REPLACING THAT LINE ($70 FOR THE PART) I TOOK IT OUT FOR A TEST DRIVE. THE SECOND TIME I HIT THE BRAKES THEY AGAIN FAILED! THIS TIME THE LINE GOING TO THE REAR FAILED. THE TRUCK IS PRESENTLY AT A FORD DEALER. THEY SAY ALL LINES ARE RUSTED THROUGH AND NEED TO BE REPLACED. COST: $3000! I FEEL THAT BRAKE LINES SHOULD NOT RUST OUT IN ONLY 12 YEARS ON A VEHICLE THAT HAS BEEN GARAGED ALL IT'S LIFE. I BELIEVE THAT FORD MOTOR COMPANY HAS SOME LIABILITY IN THIS ISSUE. I CAN'T BE THE ONLY ONE WITH THIS PROBLEM. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS ISSUE. *TR
- NHTSA ID
- 10325640
- Incident
- Apr 6, 2010
- Mileage
- 76,000 mi
SUSPECTED FAILURE OF ABS CONTROL MODULE RESULTED IN TOTAL LOSS OF BRAKING. DISABLING THE ABS BY REMOVING THE FUSE RESULTS IN RELIABLE BRAKING. FORD WANTS TO REPLACE THE MODULE, BUT IF THE MODULE FAILS AGAIN THEN THERE WILL BE A LOSS OF BRAKES. THE BRAKING IS MORE RELIABLE WITHOUT THE ABS ACTIVATED. *TR
- NHTSA ID
- 10313508
- Incident
- Feb 1, 2008
- Mileage
- 175,000 mi
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS NOT RECEIVING ENOUGH PRESSURE TO STOP THE VEHICLE. HE REPLACED THE BRAKE PRESSURE SWITCH IN JULY OF 2008 AND AGAIN IN JANUARY OF 2009. THE MANUFACTURER STATED THAT THERE MIGHT BE A RECALL AVAILABLE. THE CONTACT WILL CALL THE MANUFACTURER AGAIN. THE FAILURE MILEAGE WAS 126,000 AND CURRENT MILEAGE WAS 130,000.
- NHTSA ID
- 10256491
- Incident
- Jul 1, 2008
- Mileage
- 126,000 mi
TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED. HE TURNED THE VEHICLE AROUND TO RETURN HOME AND THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE CONTINUED TO ROLL FORWARD, AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE CONTACT INSPECTED THE BRAKE COMPONENTS AND NOTICED SEVERAL FAILURES WITH THE FRONT AND REAR BRAKE LINE. HE CALLED THE DEALER AND ASKED IF FORD WOULD COVER THE COST OF THE REPAIRS, BUT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 57,295. UPDATED 07/29/08 *BF THE CONSUMER STATED THE BRAKE LINE FAILED DUE TO CORROSION. THE CONSUMER STATED THE MATERIAL THAT WAS USED WAS DEFECTIVE. THE BRAKE LINE SHOULD HAVE BEEN MADE OF STAINLESS STEEL OR OTHER CORROSION REISTANT MATERIAL. UPDATED 08/07/08. *JB
- NHTSA ID
- 10232723
- Incident
- Jun 27, 2008
- Mileage
- 57,295 mi
DT: THE CONTACT STATED WHEN APPLYING THE BRAKES AT LOW SPEEDS THE PEDAL WILL GO TO THE FLOOR, AND VEHICLE WILL VIBRATE. WHEN THIS HAPPENS THE VEHICLE WILL NOT STOP. THERE ARE NO WARNING LIGHTS INDICATING A PROBLEM WITH THE BRAKES. THIS HAPPENS INTERMITTENTLY, WITH NO SPECIFIC PATTERN OR CONDITIONS. THE DEALER SAID THIS WAS NORMAL PERFORMANCE FOR THIS VEHICLE. *AK
- NHTSA ID
- 10141511
- Incident
- Jan 30, 2005
- Mileage
- 55,000 mi
ANTI-LOCK BREAK SENSOR WAS REPLACED BECAUSE LSENSOR LIGHT CAME ON REPEATEDLY. DEALER SAID IT WAS FAULTY.
- NHTSA ID
- 10134143
- Incident
- Aug 23, 2005
DT: WHEN THE BRAKES ARE DEPRESSED, THE ABS SYSTEM PREVENTS THE BRAKE FROM ENGAGING. AFTER PUMPING THE BRAKE PEDAL SEVERAL TIMES, THE BRAKES RE-ENGAGE. GENERALLY HAPPENS MORE OFTEN WHEN THE OUTDOOR TEMPERATURE IS AROUND THIRTY-TWO DEGREES FAHRENHEIT. DEALER STATED THAT NO PROBLEM COULD BE FOUND. *TT
- NHTSA ID
- 10120997
- Incident
- Dec 18, 1998
- Mileage
- 30,000 mi
WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED WHICH CAUSED THE EXTENDED STOPPING DISTANCE. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ONCE A YEAR DEALING WITH THE ISSUE, HOWEVER THE PROBLEM CONTINUED TO OCCUR. PLEASE PROVIDE FURTHER DETAILS. *JB
- NHTSA ID
- 10073821
- Incident
- Jun 17, 2001
CONSUMER INDICATED THAT FRONT AND BACK ROTORS WERE WEARING OUT PREMATURELY. DEALERSHIP CHANGED THE BRAKES ON FOUR SEPARATE OCCASIONS WITHIN THE LAST YEAR.*AK
- NHTSA ID
- 10044164
- Incident
- Oct 12, 2001
AirbagsBrakesElectrical+2 more
Filed Jan 6, 2003
INTERRIOR LIGHT FAILS TO GO OFF, EVEN WITH VEHICLE RUNNING. ON ONE INSTANCE, IT BEGAN FLASHING. THIS WAS VERY DISTRACTING AND DANGEROUS AS IT WAS AT NIGHT. I WAS ONLY ABLE TO TURN THE INTERIOR LIGHT OFF BY PULLING THE RELAY. THIS IS A KNOWN ISSUE WITH 1999-2000 EXPEDITIONS, BUT APPARENTLY IT AFFECTS 1998 VEHICLES AS WELL.
- NHTSA ID
- 10000539
- Incident
- Dec 31, 2002
- Mileage
- 88,000 mi
BrakesEngineOther / unspecified+2 more
Filed Jul 23, 2002
CONSUMER STATES THE ENGINE HAS BEEN REPLACED WITH A REMANUFACTURED ENGINE 3 TIMES ONCE BEING DUE TO A FAULTY CONNECTION ROD, AND AN OUT OF BALANCE CRANKSHAFT, THE SERPENTINE BELT, THERMOSTAT AND GASKET HAVE ALSO BEEN REPLACED, ALSO, THE ENGINE LIGHT WAS ILLUMINATING, DEALER REPLACED SPARK PLUGS.*JB *YH
- NHTSA ID
- 566825
- Incident
- Oct 26, 1999
BrakesTires & wheels
Filed Jul 2, 2002
THESE ARE AREAS THAT HAVE HAD AN IMPACT ON OTHER COMPONENTS OF THE VEHICLE SUCH AS TIRE WEAR, AND BRAKES. MY MECHANIC STATED THIS IS A RECURRING PROBLEM WITH FORD MOTOR THAT SHOULD BE ADDRESSED.*AK
- NHTSA ID
- 763751
- Incident
- Jul 10, 1999
ABS WARNING LIGHT ON INSTRUMENT PANEL CAME ON AND STAYED ILLUMINATED UPON STARTING UP OF VEHICLE. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED ABS CONTROL MODULE HAD FAILED AND HAD TO BE REPLACED AT CONSUMER'S EXPENSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
- NHTSA ID
- 899153
- Incident
- Nov 7, 2001
WHI.E TRAVELING NOTICED VEHICLE SHAKING, HAD VEHICLE SERVICED. TECHNICIAN STATED ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK
- NHTSA ID
- 888092
BRAKES GRINDED WHILE DRIVING. HAD TO BE CHANGED 3 TIMES WITHIN A YEAR.*AK
- NHTSA ID
- 885895
- Incident
- Apr 1, 2000
BRAKE AND GAS PEDAL SEEM TO BE TOO CLOSE TOGETHER. NUMEROUS TIMES CONSUMER APPLIED BRAKE PEDAL AND ENDED UP ON GAS PEDAL AT SAME TIME. BEEN TO DEALER WHO SAID THAT WAS JUST THE WAY THESE VEHICLES WERE DESIGNED. *AK THE VEHICLE HAS A DESIGN FLAW, ACCORDING TO THE CONSUMER. *YH
- NHTSA ID
- 878907
- Incident
- Aug 15, 1998
FRONT RIGHT INSIDE PADS HAVE WORN EXCESSIVELY AND CAUSED DAMAGE TO BRAKE ROTORS. VEHICLE AT DEALER SHOP AND INFORMED CONSUMER THAT ROTORS NEEDED TO BE REPLACED.FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
- NHTSA ID
- 878875
- Incident
- Jan 2, 2001
BrakesElectricalSteering
Filed Dec 16, 2000
I UDERSTAND THIS FALIURE IS QUITE COMMON BUT AT ONLY 19000 MILES IF THIS WERE TO HAPPEN ON THE HIGHWAY, AND IT IS LIKELY TO IT WOULD RESULT IN LOSS OF STEERING AND BRAKES.*AK
- NHTSA ID
- 737881
- Incident
- Dec 12, 2000
4WHEEL ABS DANGEROUS LONG STOPPING DISTANCE. ENDED UP IN DITCH. SUBSEQUENTLY MEASURED STOPPING DISTANCE ON DIRT ROAD AT 30 MPH. STOPPING DISTANCE MEASURED 70 FEET WITH ABS ENABLED. STOPPING DISTANCE MEASURED JUST 45 FEET WITH ABS DISABLED (BRAKES FULLY LOCKED UP IN BOTH CASES). ABS DESIGN NEEDS TO BE CHANGED TO SHORTEN STOPPING DISTANCE UNDER TYPICAL "DRY ROAD" CONDITIONS.*AK
- NHTSA ID
- 737272
- Incident
- Oct 13, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.