RoadVitals

2018 Ford Explorer Police Intercept Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Apr 13, 2019

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2018 Ford Explorer Police Intercept. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Filed Jul 26, 2026

Purchased: ford explorer police vin:[XXX] From: Advanced auto recycling, 1375 west alameda avenue , denver Co 80223 . No bill of sale provided, only Nebraska title , odometer on dash shows (155.320) but title shows (174.388) miles . Suspected odometer fraud , A few days later, the person who sold it to me confirmed that the fraud had indeed taken place , title fraud , unlicensed sale . Day purchase: Thursday XXX Name seller : [XXX] Phone number : [XXX] Address: [XXX] Email: [XXX] I tried to contact him three times: the first time, he told me to bring it in so he could redo the mileage adjustment; the second time, he told me to just sell it as-is, saying it wasn't a problem; and the third time, I told him to give me my money back or I’d have to take legal action, and he told me he didn't care if I sued him. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11752869
Incident
Mar 12, 2026
Body & structure
Filed Apr 13, 2019

THE DRIVER'S SIDE A PILLAR COVER IS COMING OFF.

NHTSA ID
11195983
Incident
Mar 1, 2019
Mileage
3,973 mi
Body & structure
Filed Apr 13, 2019

THE PASSENGER SIDE A PILLAR COVER IS COMING OFF.

NHTSA ID
11195976
Incident
Mar 1, 2019
Mileage
2,650 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .