Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
81
Latest May 13, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 843 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
13
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1995 Ford Explorer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 81 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 81, in the owner's own words
THE VEHICLE DOESN'T SHIFT SINCE ITS MISSING THE TRANSMISSION WIRING HARNESS O/D SENSOR CANT LOCATE A REPLACEMENT PART THE CHECK ENGINE LIGHT GOES ON ALL THE TIME IT USES A LOT OF ANTIFREEZE SPEED CONTROL DON'T WORK FUEL PUMP KEEPS GOING OUT. *TR
NHTSA ID
10511821
Incident
Feb 5, 2013
Driver assistance
Filed Dec 12, 2012
THIS IS A COMPLAINT ABOUT FORD'S RECALL PROCESS. I RECENTLY RECEIVED A SAFETY RECALL NOTICE REGARDING A FIRE HAZARD. I HAVE NOT OWNED MY 1995 EXPLORER FOR AT LEAST FIVE YEARS. WHEN I CALLED THE NUMBER LISTED IN THE RECALL NOTICE I GOT A DEPARTMENT AT FORD - THE MAN SAID THEY CONTRACT OUT THEIR RECALLS TO A THIRD PARTY AND THAT HE COULD NOT HELP ME, NOR COULD HE GIVE ME THEIR NUMBER. HE SAID THE COMPANY GETS OWNER INFORMATION BY USING THE DMV. IF THEY HAD DONE THAT THEY WOULD KNOW I HAVE NOT OWNED THIS VEHICLE IN MANY YEARS. THIS RECALL NOTICE WAS ABOUT A FIRE HAZARD AND OBVIOUSLY WILL NOT GET TO THE PERSON WHO MAY NOW OWN THE VEHICLE, SO IT ISN'T A VERY EFFECTIVE RECALL. THE THIRD PARTY COMPANY WHO IS DOING THIS FOR FORD IS NOT DOING A VERY GOOD JOB ON SOMETHING AS CRITICAL AS A SAFETY RECALL. *TR
NHTSA ID
10488135
Incident
Nov 28, 2012
Driver assistance
Filed Sep 14, 2012
SINCE I'VE PURCHASED THIS VEHICLE, THE CRUISE CONTROL HAS NEVER WORKED. *TR
NHTSA ID
10475390
Incident
May 25, 2010
Driver assistanceElectricalOther / unspecified+1 more
Filed Sep 14, 2012
I WAS DRIVING MY CAR WHEN IT BEGAN TO DOWN SHIFT AROUND 35MPH. EVENTUALLY, AFTER ADDING MORE GAS, IT KICKED INTO GEAR. MY VEHICLE IS AN AUTOMATIC. ONCE IT DOWN SHIFTS, THE OD LIGHT BEGINS FLASHING ON AND OFF. IT HAS NOW BEEN DOING THIS CONSISTENTLY. THE DRIVE IS NOT A SMOOTH DRIVE AND WHEN I AM GOING APPROXIMATELY 50-60MPH OR MORE, THE CAR BEGINS TO SHAKE. *TR
NHTSA ID
10475384
Incident
Sep 3, 2012
Mileage
220,000 mi
Driver assistance
Filed Oct 24, 2011
TL* THE CONTACT OWNS A 1995 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED AN INCREASE IN ENGINE RPMS. THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKES AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND FOUND THAT THE THROTTLE PEDAL WAS STICKING TO THE HOOD RELEASE CABLE. THE TECHNICIANS REPOSITIONED THE CABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 01/04/12*BF THE CONSUMER STATED THE ENGINE RPM RED LINED TWO OR THREE TIMES, BEFORE HE REGAINED CONTROL OF THE VEHICLE, BY DOWNSHIFTING AND TURNING OFF THE IGNITION. HE DEALER FOUND THE THROTTLE PEDAL STICKING ON THE HOOD RELEASE CABLE. UPDATED 01/09/12
NHTSA ID
10432629
Incident
Oct 22, 2011
Mileage
150,000 mi
Driver assistance
Filed Nov 15, 2010
TL-THE DRIVER OWNED A 1995 FORD EXPLORER. THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY 30 MINUTES WHEN THE DRIVER HEARD A LOUD BANG AND NOTICED THE VEHICLE WAS ON FIRE. THE POLICE AND FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED BUT IT WAS NOT REMOVED FROM THE LOCATION. THE MANUFACTURER WAS NOTIFIED AND HE WAS INFORMED HIS VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V399000, VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. SM.
NHTSA ID
10365708
Incident
Nov 12, 2010
BrakesDriver assistance
Filed Dec 15, 2009
SERVICE BRAKES, HYDRAULIC DETAILS: I TOOK MY 95 EXPLORER IN FOR A RECALL (09S09) FOR A SPEED CONTROL DEACTIVATION SWITCH WHICH MAY POSE A RISK OF FIRE IF IT LEAKED. WHEN I GOT MY VEH. BACK I LOOKED UNDER THE HOOD TO CHECK THEIR WORK. (I AM A MECHANIC MY SELF BY OCCUPATION) THEY HAD REPLACED THE PIGTAIL TO THE SWITCH BUT NOT THE SWITCH ITSELF. THE LETTER TALKED ABOUT THE SWITCH AND NOT A PIGTAIL LEAKING BRAKE FLUID. THE SWITCH IS MOUNTED ON THE MASTER CLY.ABOVE THE EXHAUST MANIFOLD AREA. THE RECALL INTENT WAS TO HAVE FORD REPLACE THE PIGTAIL AND SWITCH OR THE SWITCH BUT ONLY IF THE SWITCH WAS LEAKING. THE SERVICE MANAGER WOULD NOT GIVE ME ANY EXPLANATION. IS FORD CHANGING THE WRONG PART. I AM NOT SURE HOW THE PIG TAIL WILL STOP THE BRAKE FLUID FROM LEAKING. *TR
NHTSA ID
10295910
Incident
Nov 11, 2009
BrakesDriver assistance
Filed Dec 1, 2009
I TOOK MY 95 EXPLORER IN FOR A RECALL (09S09) FOR A SPEED CONTROL DEACTIVATION SWITCH WHICH MAY POSE A RISK OF FIRE IF IT LEAKED. WHEN I GOT MY VEH. BACK I LOOKED UNDER THE HOOD TO CHECK THEIR WORK. (I AM A MECHANIC MY SELF BY OCCUPATION) THEY HAD REPLACED THE PIGTAIL TO THE SWITCH BUT NOT THE SWITCH ITSELF. WHEN I TALKED TO THE SERVICE MANAGER ABOUT IT HE STATED THAT THE PIGTAIL WAS THE FIRE HAZARD AND THEY ONLY RELOCATED THE SWITCH IF IT WAS LEAKING AT THE TIME OF THE RECALL. THE LETTER TALKED ABOUT THE SWITCH AND NOT A PIGTAIL LEAKING BRAKE FLUID. THE SWITCH IS MOUNTED ON THE MASTER CLY.ABOVE THE EXHAUST MANIFOLD AREA. WAS YOUR RECALL INTENT TO HAVE FORD REPLACE THE PIGTAIL AND SWITCH OR THE PIGTAIL AND THE SWITCH BUT ONLY IF THE SWITCH WAS LEAKING. I WILL BE WAITING YOUR REPLY THANK YOU FOR YOUR TIME. *TR
NHTSA ID
10294170
Incident
Dec 1, 2009
Mileage
145,286 mi
Driver assistance
Filed Aug 8, 2009
Fire reported
MY FORD EXPLORER CRUISE CONTROL SWITCH IN MY ENGINE STARTED ON FIRE AND LUCKILY I WAS AT THE DEALER WHEN IT HAPPENED IT WAS THERE BEING FIXED BECAUSE IT KEPT BLOWING A FUSE WHEN THE FUSE WAS FIXED THE CRUISE CONTROL SWITCH STARTED ON FIRE. IT LOOKS TO ME THIS IS A COMMON PROBLEM ON FORDS. I HAVE A 1995 FORD EXPLORER. I WOULD LIKE TO REPORT THIS BECAUSE IF I DID NOT HAVE KNOW WHAT WAS WRONG I COULD HAVE BEEN DRIVING THE CAR AND BURNED UP. ALL I WANT OUR THE NEW CRUISE CONTROL WIRE AND SWITCH AND HAVE IT INSTALLED AT THE DEALER FOR FREE. HTTP://WWW.USAUTOINJURYLAW.COM/CASES/FIRES/FORD-EXPLORER.HTM HTTP://WWW.SWITCHFIRES.COM/RECALL.HTM HTTP://WWW.WASHINGTONPOST.COM/WP-DYN/CONTENT/ARTICLE/2007/08/03/AR2007080301845.HTML MY CAR IS NOT IN THE LEAST BUT IT SHOULD BE. *TR
NHTSA ID
10279747
Incident
Aug 8, 2009
Mileage
123,500 mi
Driver assistance
Filed Sep 13, 2007
1995 FORD EXPLORER WITH ACCELERATION PROBLEMS. CUSTOMER STATES THAT HER VEHICLE ACCELERATED WITHOUT WARNING. *KB THE CONSUMER STATED EVEN HAVING 2 FEET ON THE BRAKE DIDN'T STOP THE VEHICLE FROM ACCELERATING. THE VEHICLE EVENTUALLY SLOWED DOWN AS IF NOTHING EVER HAPPENED. THE CONSUMER WAS INFORMED THERE WAS NO RECALL FOR HER VEHICLE. UPDATED 09/17/07. *JB
NHTSA ID
10203752
Incident
Oct 1, 2004
BrakesDriver assistance
Filed Nov 6, 2006
Fire reported
DT*: THE CONTACT STATED WHILE IDLING IN THE DRIVEWAY FOR FIVE MINUTES, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT DETERMINED THE MASTER CYLINDER SWITCH ON THE FRONT DRIVER SIDE STARTED THE FIRE. THE DEALER WAS NOT ALERTED.
NHTSA ID
10172746
Incident
Nov 6, 2006
Mileage
200,000 mi
Driver assistance
Filed Oct 18, 2006
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON THE HIGHWAY, THE ACCELERATOR PEDAL BRACKET SUDDENLY FRACTURED AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. THE VEHICLE STARTED SLOWING DOWN, THE ENGINE WAS STILL IDLING BUT THE THROTTLE DID NOT HAVE IMPACT ON THE RPM. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. UPDATED 11/3/2006 - THE BRACKETS SPOT WELDS (3) BROKE CAUSING THE BRACKET, WITH THE PEDAL STILL ATTACHED, TO JUST DANGLE BY THE ACCELERATOR CABLE. THE CONSUMER REPAIRED THE VEHICLE BY DRILLING 2 HOLES IN THE BRACKET AND ATTACHING THE BRACKET TO THE FIREWALL WITH BOLTS. *NM
NHTSA ID
10171285
Incident
Oct 7, 2006
Mileage
197,000 mi
Driver assistance
Filed Nov 9, 2005
Fire reported
I HAVE EXPERIENCED AN UNDER THE HOOD FIRE ON MY 1995 FORD EXPLORER WHICH I BELIEVE WAS CAUSED BY A FAULTY SPEED CONTROL DEACTIVATION SWITCH. MY VEHICLE HAD BEGUN TO EXHIBIT SYMPTOMS WHICH HAVE BEEN DESCRIBED IN RELATION TO RECALL CAMPAIGN NUMBER 05V388000. SPECIFICALLY, THE CRUISE CONTROL HAD STOPPED FUNCTIONING, BRAKE FLUID WAS LEAKING AROUND THE SWITCH AND MY VEHICLE HAD STARTED BLOWING FUSES. ON OCTOBER 29TH MY FIANCE DROVE THE VEHICLE TO WORK. SHORTLY AFTER HAVING ARRIVED AT WORK, SOMEONE INTERRUPTED A MEETING SHE WAS HAVING WITH HER SUPERVISOR TO INFORM HER THAT HER VEHICLE WAS ON FIRE. THE FIRE WAS QUICKLY EXTINGUISHED AND THE VEHICLE WAS NOT A TOTAL LOSS. IN FACT, THE DAMAGE LOOKS RELATIVELY MINOR TO ME. HOWEVER THE LOCAL FORD DEALERSHIP HAS GIVEN ME AN ESTIMATE FOR REPAIRS IN THE AMOUNT OF $12860.02. I HAVE RESEARCHED AND DETERMINED THAT THE SWITCH FOR MY EXPLORER IS THE EXACT SAME SWITCH AS IS USED ON THE 1995 FORD F-150, WHICH IS THE SUBJECT OF A RECALL FOR THIS VERY ISSUE. THE PART NUMBER IN QUESTION FOR THE EXPLORER IS F3TZ9F924BB. THE PART NUMBER FOR THE F-150 IS F3TZ9F924B. A PARTS SALES PERSON AT THE FORD DEALERSHIP HAS INFORMED ME THAT THESE PARTS ARE IDENTICAL AND HAS FAXED ME INFORMATION TO PROVE THIS. I ALSO HAVE VERY GOOD PHOTOGRAPHS OF THE DAMAGE, AS WELL AS THE VEHICLE. THE VEHICLE HAS NOT BEEN TOUCHED SINCE THE FIRE OTHER THAN TO BE TOWED TO THE DEALERSHIP. I BELIEVE THE ESTIMATE FOR REPAIRS IS BASED ON A VISUAL INSPECTION. THE FIRE DEPARTMENT WAS CALLED, SO THERE MAY BE AN OFFICIAL REPORT AVAILABLE. *NM
NHTSA ID
10142323
Incident
Oct 29, 2005
Mileage
148,085 mi
Driver assistanceSteering
Filed Sep 27, 2005
1). GAS PEDAL STICKS. 2). PUFFS OF SMOKE COME FROM STEERING COLUMN IN THE AREA OF THE EMERGENCY LIGHT BUTTON. 3). CRUISE CONTROL SHUTS OFF. *NM
NHTSA ID
10137858
Incident
Sep 27, 2005
Driver assistanceEnginePowertrain (other)+1 more
Filed Sep 23, 2005
CONSUMER'S CONCERN OVER THE HANDLING BY FORD MOTOR COMPANIES OF THE CRUISE CONTROL DEACTIVATION SWITCH RECALL.*MR ONE NOV 11, 2003 THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE THE BRAKE LIGHT ILLUMINATED, BRAKE FLUID WAS LEAKING AND THE CRUISE CONTROL NO LONGER FUNCTIONED. THE DEALER QUOTED THE CONSUMER $5000 TO FIX THE VEHICLE. THE CONSUMER DECLINED THE REPAIR, PURCHASED THE PART HIMSELF AND REPLACED IT HIMSELF. THE CONSUMER RECENTLY HEARD ABOUT THE RECALL AND CONTACTED THE MANUFACTURER TO SEE IF HE COULD RECOVER THE MONEY HE SPENT TO REPLACE THE FAULTY PARTS. THE MANUFACTURER INDICATED THAT THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER'S VEHICLE ALSO EXPERIENCED STALL DURING ACCELERATION, EXCESSIVE TIRE WEAR, PULLING TO THE RIGHT AND TRANSMISSION FAILURE.
NHTSA ID
10138798
Incident
Nov 11, 2003
Driver assistance
Filed Sep 9, 2005
Fire reported
DT: 1995 FORD EXPLORER - MASTER BRAKE CYLINDER CAUGHT ON FIRE. INCIDENT OCCURRED ON SEPTEMBER 8, 2005. WHILE IN THE DRIVE THROUGH AT A FAST FOOD RESTAURANT STARTED SMELLING SMOKE, SMELT LIKE PLASTIC. WHEN THE CONSUMER LIFTED THE HOOD IT WAS ON FIRE.*AK
NHTSA ID
10135951
Incident
Sep 8, 2005
BrakesDriver assistance
Filed Sep 8, 2005
WE OWN A 1995 FORD EXPLORER XLT THAT HAS A FAULTY CRUISE CONTROL SWITCH. FORD WILL NOT FIX THE SWITCH, BUT HAS RECALLED OTHER AUTO MODELS TO FIX THE SAME PROBLEM. *JB
NHTSA ID
10135777
Incident
Sep 1, 2004
Driver assistance
Filed Jul 22, 2005
WHILE DRIVING 65 MPH VEHICLE SUDDENLY ACCELERATED TO EXTREMELY HIGH RPMS WITHOUT WARNING.*AK THE CONSUMER HAD TO PRESS THE BRAKE PEDAL WITH BOTH FEET TO GET THE VEHICLE TO SLOW DOWN. *NM
NHTSA ID
8001858
Incident
Jul 14, 2003
Driver assistance
Filed Mar 22, 2005
I PRESSES THE THROTLE VERY HARD TO ACCELERATE AND THE PEDAL FROZE FULL THROTLE IT TOOL ABOUT 50 YARDS TO STOP THE ENGINE REMAINED FULL THROTLE IT FINALLY CHANGED AFTER I SWITCHED TO PARK GEAR,BUT ONLY AFTER THE ENGINE RACED HIGHER FOR ABOUT 5 SECONDS.*AK
NHTSA ID
10114470
Incident
Mar 22, 2005
Mileage
115,000 mi
Driver assistance
Filed Feb 16, 2005
THE CRUISE CONTROL FAILED TO WORK WHEN TRYING TO SET THE SPEED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ID
10111622
Incident
Oct 28, 2004
Mileage
128,000 mi
Driver assistance
Filed Aug 10, 2004
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE DRIVING AT 70 MPH. WHEN THIS OCCURRED THE ACCELERATOR PEDAL WENT TO THE FLOOR, AND DIDN'T GO BACK UP UNTIL THE TRUCK WAS STOPPED AND TURNED OFF. CRUISE CONTROL WASN'T ENGAGED AT THE TIME OF THE INCIDENT. THE EMERGENCY BRAKE WAS ENGAGED AND SERVICE BRAKES WERE DEPRESSED TO STOP OR SLOW DOWN THE VEHICLE. DEALERSHIP PERFORMED SEVERAL TESTS, INCLUDING A DIAGNOSTIC TEST, BUT NO PROBLEM WAS FOUND. VEHICLE IS CURRENTLY AT THE DEALERSHIP.*AK
NHTSA ID
10087549
Incident
Aug 7, 2004
Mileage
91,000 mi
Driver assistanceElectricalExterior lighting+1 more
Filed Feb 6, 2004
I HAVE A 1995 FORD EXPLORER THE WINDOWS WORK SOMETIMES YOU MIT DRIVE A BLOCK THAN THAY DON'TAND THE 4/4 WILL THE SAME THING . MY SON HAS 1995 EXPLORER IT WILL DO THE SAME THING IS THERE A RECALL IF NOT THER SHOUGH BE THANK YOU . *AK
NHTSA ID
10056704
Incident
Feb 6, 2004
Mileage
30,000 mi
Driver assistance
Filed Sep 4, 2003
MY 1995 FORD EXPLORER HAS THE ACCELERATOR PEDEL STICKING AT HIGH RPM WHICH CAUSES THE VEHICLE TO LOCK WIDE OPEN THROTTLE RESULTING IN THE VEHICLE SPEEDING OUT OF CONTROL. THE VEHICLE CANNOT BE STOPPED EVEN BY STANDING ON THE BRAKE PEDEL WITH BOTH FEET. THIS HAS HAPPENED SEVERAL TIMES. THROTTLE CAN BE UNSTUCK ONLY BY STOMPING ON THROTTLE SEVERAL TIMES.*AK
NHTSA ID
10037195
Incident
Aug 23, 2003
Mileage
137,000 mi
Driver assistance
Filed Aug 15, 2003
WHEN PROCEEDING THROUGH A LIGHT WHILE TURNING, THE TRUCK ACCELERATED. AS THE DRIVER APPLIED THE BRAKES THE TRUCK SLOWLY ROTATED BLOCKING THE SECOND LANE. INADVERTENTLY, THE DRIVER SHIFT GEARS INTO REVERSE THEN NEUTRAL WHICH BROUGHT TRUCK BACK TO NATURAL IDLE. TRUCK DIAGNOSED "AIR IDLE CONTROL VALVE" STUCK IN OPEN POSITION AND NOW NEEDS TRANSMISSION REPLACED. PLEASE DESCRIBE DETAILS. *TS SINCE THE AIR IDLE CONTROL VALVE WAS REPLACED, THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER WAS CONCERNED ABOUT THE SPEED CONTROL CABLES THAT WERE RECALLED ON THE 1999 EXPLORERS. *SCC
NHTSA ID
8023282
Incident
Nov 21, 2002
Driver assistance
Filed Aug 1, 2003
Crash reported1 injury reported
CONSUMER STATES WHILE COMING INTO LONG DRIVEWAY THE ACCELERATOR PEDAL GOT STUCK ATTEMPTED TO BRAKE WITH PEDAL AND EMERGENCY BRAKE. DROVE INTO BRICK WALL.NEITHER ONE OF THE AIR BAGS DEFLACTED. DEALER NOTIFIED.*AK *CB
NHTSA ID
10024815
Incident
Jun 24, 2003
Mileage
112,663 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own