2017 Ford Explorer Tires & wheels Problems

The contact owns a 2017 Ford Explorer. The contact stated that the A-pillar trim on the driver's and passenger’s side of the windshield was loose at the top. Additionally, the contact stated that the TPMS warning light was illuminated. The contact received notification of NHTSA Campaign Number 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 125,000. VIN tool confirms parts not available.

NHTSA ID

11647404

Incident

Jan 1, 2025

Mileage

125,000 mi

Hankook Ventus S1 Noble 2 P255R20 A/S BSW Tires 23,041 miles 2017 Ford Explorer Sport. These are the tires that came on the vehicle, there is only 23,041 miles on the vehicle and the tires are prematurely wearing on the outerside of all 4 tires. Chunks of the tire is pealing off. Hazardous to drive. The vehicle is not out of line, tires are rotated on schedule, and tire pressure maintained. Looks like defective tires, need to be investigated as safety recall. Ford Motor Company is aware of the problem and stated that we need they have a problem with those tires pealing and wearing out, most people have to replace around 20,000 to 30,000 miles. VERY DANGEROUS! I have safety inspections that shows tire are perfect.

NHTSA ID

11527062

Incident

May 31, 2023

On 5/21/2021 a Police Officer for the Iowa Tribe Police Department located in Perkins, Oklahoma was responding to a call and had just been canceled when the driver-side rear tire tread separated from the tire and it blew out. The officer's safety was at risk had she not been canceled and slowed down some or this could've resulted in a rollover or some other traffic collision possibly injuring or killing the officer or other individuals on the roadway. Direct Discount Tire in Stillwater Oklahoma is unaware of any recalls with this tire and have offered to help replace the tire. The tire hasn't been inspected by the manufacturer as I am unaware who manufactured this tire. Upon researching Nokian tire through the internet I discovered that Nokian Tires have had issues in the past for tread separation. The earliest I could fine may have been around 2016. There were no warning lamps and these tires were purchased and put on this vehicle brand new since February 2021. My concern is that there may be a manufacture default causing these tires to have tread separation. I am concerned because this is the brand of tire recommended for police unit bu Direct Discount. I am concerned an officer could be injured or killed in a crash if this is a defect by the manufacturer and we are getting much needed patrol vehicle tore up in the process.

NHTSA ID

11418348

Incident

May 21, 2021

THE VEHICLE AND ITS WHEELS WITH ONLY 16,000 MILES HAS DEEP CRACKS AND CUTS ON THE SIDES OF THE TREAD, THREATENING FUTURE BREAKAGE OR EXPLOSION. AS FOREMENTIONED THE VEHICLE UNDERGOES REGULAR MAINTENANCE AS WELL TIRE ROTATION. THERE IS NO REASON FOR THE WHEELS TO BE THIS DAMAGED WITH SO LITTLE USE. TIRES: HANKOOK TIPE: VENTUS S1 NOBLE SIZE: 255 150/20 105H DOT 5MNC 1A H (1817) QUANTITY : 5

NHTSA ID

11414671

Incident

Apr 30, 2021

Mileage

16,000 mi

FIRST COMPLAINT IS THE PAINT IS PEELING AND BUBBLES FROM THE FRONT OF HOOD. THIS WAS FIXED BY FORD 1 YEAR AGO AND TOLD WAS NOT SURE WHY THIS WAS HAPPENING. NOW AGAIN ALL ALONG HOOD AT FRONT SAME PROBLEMS. *TR SECOND COMPLAINT. THE REAR TIRES ARE WEARING AT THE OUTSIDE AND INSIDE OF TREAD. THE DRIVERS SIDE SEEMS TO BE WORSE. IT NEEDS TIRES NOW DUE TO SAFETY CONCERNS THAT I KNOW HAVE. THE VEHICLE SEEMS TO BE UNSTEADY AT GRADE CHANGES IN ROADWAY ESPECIALLY ON THE FREEWAY.

NHTSA ID

11330787

Incident

Jun 25, 2020

Mileage

135,000 mi

VEHICLE VIBRATION AT 60 MPH. SERVICE DEPARTMENT DID INSTALLED "ROAD ANALYZER" AND PERFORMED "NVH DIAGNOSTICS". ALL TIRES BALANCED WITHIN 1/4 OZ, FOUND TWO REAR TIRES WITH 5015 MILES ON VEHICLE TO HAVE ROAD ROAD FORCE OF 18-20 LBS ON EACH OF THE REAR TIRES. DIAGNOSIS REPLACE TIRES!

NHTSA ID

11291089

Incident

Oct 10, 2019

Mileage

5,015 mi

I HAVE HANKOOK TIRES ON MY FORD EXPLORER. BOUGHT IT NEW WITH THESE. LESS THAN 25,000 MILES AND THEY LOOK TO BE TEARING UP ALL OVER. HANKOOK SAYS THERE'S NO WARRANTY ON THEIR TIRES. TECHNICIAN SAYS I NEED THEM CHANGED RIGHT AWAY OR THEY WILL 'BLOW OUT.' *JS

NHTSA ID

11266310

Incident

Oct 1, 2019

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50/R20/105H. THE CONTACT NOTICED THAT THE INNER AND OUTER AREAS OF THE TWO FRONT TIRES WERE WORN. THE CONTACT DROVE TO PERFORMANCE FORD LINCOLN BOUNTIFUL (1800 S MAIN ST, BOUNTIFUL, UT 84010, (888) 476-8961), BUT THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 16,381.

NHTSA ID

11231268

Incident

Jul 12, 2019

Mileage

16,381 mi

I PURCHASED A 2017 FORD EXPLORER XLT AND AFTER 20,000 MILES I WAS TOLD THE TIRES NEEDED TO BE REPLACED. I AGREE WITH THE SERVICE MAN AND AM LOOKING TO REPLACE THEM. I LOOKED AT THE TIRES, HANKOOK, VENOUS S1NOBLE 2, 255/50R20 105H AND SAW THE DOT DATE WAS 002881, 2012.. IF I'M READING THIS CORRECT THE TIRES WERE FIVE YEARS OLD UPON BUYING THE VEHICLE AND THEY ARE NOW SEVEN YEARS OLD WITH 20,000 MILES ON THEM. I BELIEVE THEY ARE UNSAFE AND WERE PROBABLE UNSAFE WHEN I BOUGHT THE VEHICLE

NHTSA ID

11206989

Incident

May 1, 2019

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 TIRES, SIZE: 255V/50R/20-105H. UPON INSPECTION, IT WAS DISCOVERED THAT PIECES OF THE RUBBER TREAD HAD SEPARATED FROM THE TIRE ON BOTH THE FRONT DRIVER AND PASSENGER SIDES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. VETERANS FORD (7201 LINEBAUGH AVE, TAMPA, FL) WAS INFORMED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNKNOWN. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 21,000.

NHTSA ID

11196978

Incident

Apr 1, 2019

Mileage

21,000 mi

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT ALL FOUR TIRES WERE ROTATED AND IT WAS OBSERVED THAT THE TREAD ON THE DRIVER'S SIDE TIRE WAS MISSING CHUNKS OF RUBBER. THE CONTACT HAD AN UNKNOWN FORD DEALER CONTACT THE TIRE MANUFACTURER ON HIS BEHALF. THE MANUFACTURER INFORMED THE DEALER THAT THE VEHICLE HAD 40,000 MILES, WHICH EXCEEDED THE WARRANTY COVERAGE. THE TIRES WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15T024000 (TIRES). THE TIRE MANUFACTURER HAD NOT RESPONDED BACK TO THE CONTACT DIRECTLY. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000.

NHTSA ID

11191782

Incident

Mar 26, 2018

Mileage

20,000 mi

OEM HANKOOK TIRES ON 2017 FORD EXPLORER: WITH LESS THAN 15,000 MILES ON MY 2017 EXPLORER, IT BEGAN TO HYDROPLANE AT MUCH LOWER SPEEDS THAN WHEN NEW. THE TIRES ARE OEM, HANKOOK, VENTUS S1 NOBLE. I TOOK THE CAR TO FUGATE FORD, WHO SAID THEY RECENTLY PROCESSED TWO OTHER VEHICLES WITH BAD HANKOOK TIRES. ON CLOSER INSPECTION WITH DOUG AT FUGATE, YOU COULD SEE THE TIRE TREAD WAS RIPPING AWAY FROM ITSELF ALL THE WAY AROUND THE TIRE. FUGATE TOOK PICTURES AND PHONED HANKOOK. FUGATE CALLED ME TO SAY THAT BECAUSE THE TIRES HAD 6/32 TREAD REMAINING, THEY WOULD NOT PROCESS THE CLAIM. HANKOOK NEEDED THE TREAD WEAR TO BE 4/32 OR LESS. IN MY VIEW, THAT'S RIDICULOUS... THESE HANKOOK TIRES ARE DEFECTIVE AND UNSAFE, WHETHER AT 6/32 OR 4/32. TODAY, I HAD ALL FOUR DEFECTIVE TIRES REPLACED.

NHTSA ID

11165810

Incident

Jan 4, 2019

Mileage

14,500 mi

TL THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT NOTICED THAT THE TIRE TREAD WAS SEPARATED ON THREE TIRES. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC (1330 NC-66, KERNERSVILLE, NC 27284, 877-331-8058) WHERE IT WAS DIAGNOSED THAT THE TIRES HAD FRACTURED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 28,000. THE DOT NUMBER IS 5MNC1AH2416 FOR THE THREE TIRES. *TR

NHTSA ID

11156208

Incident

Nov 30, 2018

Mileage

28,000 mi

HANKOOK VENTUS S1 NOBLE2 (EXCLUDED FROM RECALL) ARE WEARING EXTRAORDINARY FAST AND THE RUBBER IS STARTING TO PULL APART, FLAKE AWAY. CHUCKS OF RUBBER ARE COMING OFF OF THE TIRE AND LEAVING HOLES THAT APPEAR TO BE ABOUT 1/4 INCH DEEP . THIS WILL BE OUR SECOND SET OF TIRES WITH THE SAME ISSUE AND THE VEHICLE HAS ONLY 40,000 MILES.

NHTSA ID

11150869

Incident

Nov 1, 2018

Mileage

40,000 mi

MANUFACTURER: FORD MOTOR COMPANY , HANKOOK TIRE AMERICA CORP. VEHICLE IDENTIFICATION NO. (VIN): [XXX] SUMMARY: PURCHASED 2017 FORD EXPLORER OCTOBER 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 28,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; HAVE BEEN EXPERIENCING LOW AIR PRESSURE READINGS, EXTREME TREADWEAR AND 1EA TIRE FAILURE (SEPARATION (WHILE IN MOTION)). ...THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11150658

Incident

Sep 11, 2018

Mileage

28,000 mi

PURCHASED 2017 FORD EXPLORER FEBRUARY 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 20,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; HAVE BEEN EXPERIENCING LOW AIR PRESSURE READINGS, CHIPPING ON TIRES, AND EXTREME TREADWEAR. DEALER SUGGESTED TO CONTACT HANKOOK DIRECTLY BECAUSE OTHERS HAVE EXPERIENCED SIMILAR ISSUES. MANY ATTEMPTS TO CONTACT HANKOOK CUSTOMER SERVICE HAVE NOT BEEN SUCCESSFUL...THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER.

NHTSA ID

11143874

Incident

Oct 29, 2018

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 H452 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT CHUNKS AND PIECES OF THE RUBBER DETACHED FROM THE TIRES. THE VEHICLE WAS TAKEN TO SUPERIOR FORD (4303 LA-19, ZACHARY, LA 70791, 225-654-2611) WHERE IT WAS DETERMINED THAT THE TIRE MANUFACTURER WOULD ONLY COVER SIXTY PERCENT OF THE TIRE REPLACEMENT AFTER 12,000 MILES. THE VEHICLE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE TIRES WERE NOT REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,200.

NHTSA ID

11114198

Incident

Jul 17, 2018

Mileage

12,200 mi

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

NHTSA ID

11113419

Incident

Jul 13, 2018

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT ALL FOUR TIRES EXPERIENCED PEELING AND TREAD CHIPPING. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD, 1400 INTERSTATE 20, ARLINGTON TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11104082

Incident

May 1, 2018

Mileage

24,000 mi

HANKOOK TIRES SHOW PREMATURE WEAR ON ALL 4 TIRES. 255/50R20 105H ARE WORN 60-65% AT 17,600 MILES ON VEHICLE (15 MONTHS OLD). TIRES WERE ROTATED EVERY 5,500 MILES.

NHTSA ID

11102620

Incident

Jun 19, 2018

I TOOK MY CAR IN FOR A OIL CHANGE AND MY DEALER CALLED TO INFORM ME I NEEDED TO REPLACE ALL MY TIRES AS THE TREADS WERE ALL IN THE UNSAFE AREA. THE TIRES ARE: HANKOOK VENTUS S1 NOBEL 2 SIZE 255/50R20 DOT 5MNC 1A H 1316 THESE TIRES HAVE 23,000 MILES ON THEM AND CAME OEM ON 2017 FORD EXPLORER. THE TIRE TREAD IS GONE. PREMATURE WEAR. PLEASE INVESTIGATE AS OTHERS ARE REPORTING THE SAME EXACT PROBLEM ON THE SAME VEHICLE. SEE FORD BULLITON SSM 46905

NHTSA ID

11074697

Incident

Feb 21, 2018

Mileage

23,000 mi

HANKOOK VENTUS S1 NOBEL 2 SIZE 255/50R20 DOT 5MNC 1A H 1216 THESE TIRES HAVE 12,200 MILES ON THEM AND CAME OEM ON 2017 FORD EXPLORER. THE TIRE TREAD IS PEELING AND SHREDDING. PREMATURE WEAR. PLEASE INVESTIGATE AS OTHERS ARE REPORTING THE SAME EXACT PROBLEM ON THE SAME VEHICLE.

NHTSA ID

11039878

Incident

Oct 25, 2017

Mileage

12,200 mi