2019 Ford Explorer Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Ford Explorer, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure14950.7%
- Powertrain (other)3110.5%
- Engine258.5%
- Electrical196.5%
- Fuel system175.8%
- Suspension113.7%
- Steering93.1%
- Visibility72.4%
- Interior & seats51.7%
- Other / unspecified41.4%
- Brakes41.4%
- Driver assistance41.4%
- Transmission41.4%
- Tires & wheels20.7%
- Airbags20.7%
- Seat belts10.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, upon taking the vehicle to a local dealer, no failures were found, and the VIN was removed from the recall. Upon further inspection, the contact became aware that the front driver’s side and passenger’s side A-pillar trims were loose. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Driver side roof rack cover blew off while driving on the highway. Dealer says they previously repaired this under an existing recall and is not going to fix it again. I understand a new recall was issued in July 2026, but our vin is not covered even though ours blew off
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
In November 2025 vehicle began experiencing intermittent instances of rough shifting when the engine was under strain due to mountain driving. Since we do not live in the mountains, we returned home and waited to see if it would replicate. Vehicle began intermittently, replicating, hard shifting when coming out of Park. At that time an appointment was made with a local transmission shop in June 2026 to have an evaluation done. No error codes have been thrown at any point in time but the shop was able to highlight that there are metal flakes in the transmission fluid indicating the beginnings of mechanical malfunction of the transmission prior to 150,000 miles. At the time this started the vehicle was at approximately 137,000 miles. It is now at approximately 154,000 approximately one year later. It is my daily driver and only motive transportation. Shop has recommend a transmission rebuild due to metal flakes in the engine. It is a well-known fact, two Ford that they installed faulty, transmissions that prematurely go out however, they have not completed a recall to this date still. This puts unnecessary financial hardship on the consumer when the vehicle starts to fail prematurely.
I had my transmission replaced in California on Feb 2025. Had failure issues and took it to ford, they found an issue with the torque converter and replaced 7 months after the new transmission, it was cleaned out for debris and contamination. Early this May took it in again for the vehicle violently shaking, the ford Mechanic before inspecting immediately knew what transmission I had and knew what issue was, said all the 6F35 transmissions are failing. Took it to my local ford dealership who confirmed that the whole transmissions needs to be replaced again. Less than 20k miles on it. Of course this transmission had a law suit filed which was dismissed. Frustrating because it is clearly a known issue. I am currently #10 on the national waitlist for a new transmission. I am expected to be without a vehicle for months.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The internal timing-chain-driven water pump on my 2019 Ford Explorer Sport 3.5L EcoBoost is failing. I began experiencing coolant loss and the cabin heat would turn cold while the vehicle was stopped or idling. The vehicle was professionally inspected by an independent repair facility. After diagnostic testing, the mechanic confirmed coolant leaking from the water pump weep hole and diagnosed a failing internal water pump. The water pump is located inside the engine and is driven by the timing chain. Continued failure can result in significant coolant loss, overheating, coolant entering the engine oil, and potentially severe engine damage or engine failure while driving. I am concerned about the safety risk of an unexpected loss of engine operation. The vehicle did not initially display an overheating warning despite the coolant loss and heating symptoms. The failure has been confirmed by a professional mechanic and documentation/photos of the leak and diagnosis are available upon request. Replacement requires extensive engine/timing-system disassembly and I was quoted several thousand dollars for the repair. I am requesting that NHTSA investigate internal water pump failures involving the 3.5L engine used in these Ford Explorer vehicles.
The contact owns a 2019 Ford Explorer. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V101000 (Suspension). While retrieving the vehicle, the vehicle failed to start. The contact heard the mechanic revving the engine of the vehicle. The dealer determined that the fuel pump and fuel pump module needed to be replaced, and that the failure was not related to the recall repair. The vehicle was not repaired. The manufacturer was contacted and determined that the failure was not related to the recall. The failure mileage was approximately 50,000.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
While driving at highway speeds on the interstate, the B-pillar exterior trim suddenly detached from the vehicle. The trim remained tethered only by the keypad wiring, causing it to flail in the wind and create an immediate road hazard. Simultaneously, the vehicle’s instrument cluster triggered a "Liftgate Open" warning, despite the liftgate being secure. I was forced to make an emergency pull-over onto the shoulder of the interstate—a dangerous situation—to prevent the trim from completely detaching and striking other vehicles. Upon reaching my destination, the vehicle suffered a significant electrical short. The interior lights remained on indefinitely due to the false "liftgate open" sensor reading, and the door keypad became completely inoperable. To prevent a total battery drain and potential fire risk from the short, I had to manually disconnect the battery. The dealership confirmed the failure but stated that current B-pillar recalls (such as Recall 25S53) currently only apply to 2016–2017 models, despite my 2019 model using the same defective clips and adhesive. This failure is identical in nature to Recall 24S02 (A-pillar detachment). The detachment of this trim is a documented projectile hazard. Furthermore, the resulting electrical short in the door harness has compromised the integrity of the vehicle’s sensor system. I am requesting that NHTSA investigate the expansion of the B-pillar recall to include the 2019 model year to prevent further highway incidents.
The B post on the driver side flew off while driving. This is has been an ongoing issue. Ford has fixed them before and they keep causing issues on both the driver and passenger side. The exterior panel does not stay connected to the truck. It flew off at highway speeds, causing the air and rear tailgate to malfunction after it pulled a wire out. This is a huge safety issue ford refuses to acknowledge.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Fuel pump and module failure. Driving on the highway at 70 miles an hour and the fuel pump failed. Causing me to have zero acceleration. Thus losing speed rapidly in the center lane. No warning lights were present before or after. One previous symptom of a crank no start. Dealership was able to replicate the crank no start situation. Resulting in the problem being a fuel pump failure and module needing replaced, at 83,000 miles on the vehicle. Though I know normal wear and tear can and does happen, there was no warning. And losing engine power at high speeds on a highway is unsafe.
The contact owns a 2019 Ford Explorer. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 26V101000 (Suspension). While retrieving the vehicle, the vehicle failed to start. The contact heard the mechanic revving the engine of the vehicle. The dealer determined that the fuel pump and fuel pump module needed to be replaced, and that the failure was not related to the recall repair. The vehicle was not repaired. The manufacturer was contacted and determined that the failure was not related to the recall. The failure mileage was approximately 50,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
Both the rear toe links were replaced under NHTSA # 26V101 on March 26th, 2026. On August 8th, 2026, the vehicle experience significant handling issues at highway speeds. Was found the toe links shifted post recall. Significant cambered tire wear located on both rear tires. The axel shaft seal developed a leak from the suspension system strain caused from toe links failing. My families safety was at risk due to the tires and suspension failing causing significant handling issues at highway speeds. The vehicle was parked immediately after inspecting the rear end. Approximately 4,500 miles driven since recall service. Vehicle is now back with FORD dealership as of August 11th, 2026 for inspection. FORD dealership is expected to invoice repair costs for failed axel shaft seal. FORD is covering the rear tire replacement along with re-alignment. No warning lamps or messages observed.
The contact owns a 2019 Ford Explorer. The contact stated that while driving 80 MPH, the steering wheel was abnormally loose, and the vehicle became uncontrollable. The contact stated that the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was driven to the shoulder of the road, and the brake pedal was depressed to the floorboard. The brake pedal was depressed several times, and the vehicle stopped. No warning lights were illuminated. A driver nearby assisted with stopping traffic to allow the contact to drive the vehicle off to the shoulder of the roadway. The vehicle was inspected, and the other driver became aware that the rear tires were completely bald. The vehicle was taken to Discount Tires, and the contact was informed that the failure was because of the rear suspension. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 26V101000 (Suspension) in March 24, 2026. In addition, the contact was informed that an alignment was not performed because the alignment machine was unavailable. The contact had not been informed that the recall repair was completed. The dealer informed the contact that an alignment had been completed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,419.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2019 Ford Explorer. The contact stated that while driving 80 MPH, the steering wheel was abnormally loose, and the vehicle became uncontrollable. The contact stated that the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was driven to the shoulder of the road, and the brake pedal was depressed to the floorboard. The brake pedal was depressed several times, and the vehicle stopped. No warning lights were illuminated. A driver nearby assisted with stopping traffic to allow the contact to drive the vehicle off to the shoulder of the roadway. The vehicle was inspected, and the other driver became aware that the rear tires were completely bald. The vehicle was taken to Discount Tires, and the contact was informed that the failure was because of the rear suspension. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 26V101000 (Suspension) in March 24, 2026. In addition, the contact was informed that an alignment was not performed because the alignment machine was unavailable. The contact had not been informed that the recall repair was completed. The dealer informed the contact that an alignment had been completed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,419.
While my granddaughter was driving our 2019 Ford Explorer, the steering effort suddenly increased without warning, as if the electric power steering assist stopped functioning. She was traveling at approximately 45 mph on a public road and was unable to steer normally. The sudden loss of assist caused her to nearly leave her lane and almost resulted in a collision. This vehicle uses an electric‑assist rack‑and‑pinion steering system. There were no warning lights or messages before or during the event. Road conditions were dry. After the incident, steering remained abnormally heavy/intermittent. It isn't as though it mimics an old school vehicle without power steering, where it simply requires a good deal of strength. With this situation, if you work hard to make a correction, the car suddenly pulls further quickly in that direction, or in the opposite direction in a very jerky manner. The failure occurred without any prior symptoms and created an immediate loss‑of‑control hazard, especially for younger or smaller drivers who cannot overcome the sudden increase in steering force. It basically feels like it is locked up. I am reporting this because the failure was sudden, unannounced, and nearly caused an accident. This appears to be a malfunction of the electric power steering assist system, and it presents an unreasonable safety risk. On a related note, I am the Director of Quality for a manufacturing facility and have conducted hundreds of formal risk assessments during product design. A sudden, unannounced loss of steering assist represents a high‑severity, low‑tolerance safety hazard. In my professional opinion, this failure mode warrants an accelerated investigation.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The molding around my windshield is no longer there due to a recall from 1/19/24. I am no worried that either my windshield could fall out or that I might get water damage in my vehicle from the missing molding that goes around the windshield. The recall is for the A-Pillar trim and that is what I am referring to.
The contact owns a 2019 Ford Explorer. The contact stated on several occasions while the vehicle was parked or while driving at various speeds, the side mirrors failed to tilt left or right but tilted up and down. The contact manually moved the mirrors for proper visibility. The vehicle was taken to a dealer where it was determined that the switch on the driver’s door was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2019 Ford Explorer. The contact stated that while the vehicle was parked, the message "Right Rear Door Ajar" was displayed. The contact moved the rear passenger’s side door latch several times and was able to fix the failure. However, the failure recurred. The contact was concerned that the failure would drain the battery.
The contact owns a 2019 Ford Explorer. The contact stated that the leather on the dashboard was peeling and had detached. No warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
Brakes, rotors, tires and now steering column and starting gear is needing replaced after recall of rear toe link in 2019 ford explorer
I was traveling on the interstate (~75 mph) when the rear of my vehicle suddenly jerked to one side with enough force to cause a loss of control. There were no lights or warning sounds to indicate that there was anything wrong with the vehicle in that moment or leading up to it. I was fortunate enough that no contact was made with any other vehicles as my car crossed all three lanes; from the center lane to the far right and then back across all three lanes to the far left. The car skidded off the highway and slid onto a sloped embankment before it stopped. Obviously, I or someone else could have been seriously injured or even killed. I was able to drive the car back up on the shoulder of the highway. Everything was functioning properly EXCEPT the steering. I was able to drive at ~15 mph to the nearest exit. I was then towed to my mechanic's shop. The tow truck driver said it looked like my right rear tire was about to "fall off" and that I was very lucky. My mechanic took pictures of the damaged part (Right Rear Toe Arm) both on the vehicle and again once removed. He checked with Ford for a recall and found out that this part had been part of a recall on Explorers from 2012-2017, but not on the 2019. Assuming the part had been redesigned after 2017, he ordered a replacement for the right. (The Left Toe Arm was not damaged.) However, once the replacement part arrived, it was a completely new design from the 2019 Toe Arm. He recommended I replace the Left Toe Arm as well since the parts were so different. My right shock absorber was also damaged in the accident and had to be replaced.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Brakes, rotors, tires and now steering column and starting gear is needing replaced after recall of rear toe link in 2019 ford explorer
The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the brake pedal became inoperable. There was no warning light illuminated. The contact stated that the brake pedal failed to function properly, and the contact had to depress the brake pedal with added force to stop the vehicle. The contact also stated there was an abnormal sound while depressing the brake pedal. The vehicle was towed to the dealer, where it was diagnosed and determined that the rear brake pads and rotors had failed, and the braking system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for additional assistance. The approximate failure mileage was 36,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was driving down the road when the warning lights suddenly came on, and the vehicle would not allow me to accelerate. As a result, my vehicle slowed unexpectedly, and another vehicle nearly struck me from behind.
The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance camera failed to function as intended. The contact stated that the Forward Collision Avoidance camera displayed a very blurry image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact owns a 2019 Ford Explorer. The contact stated that after shifting to the drive position the vehicle would shake and vibrate. The failure continued while driving at various speeds. The vehicle was taken to the local dealer who replaced the torque convert and reprogrammed the PCM but approximately one year later the failure reoccurred. The vehicle was taken back to the dealer who diagnosed that the torque converter needed to be replaced a second time. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 83,000.
The contact owns a 2019 Ford Explorer. The contact stated that there was an orange wrench warning light was illuminated when the vehicle was shifted into reverse. The vehicle was towed to the dealer where it was diagnosed, and it was determined that the failure was with the torque converter. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic where the same information was provided. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised to contact NHSTA Hotline for assistance. The approximate failure mileage was 65,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2019 Ford Explorer equipped with Hankook Tires, Tire Line: Ventus S1 Noble 2, Tire Size: 255/50/R20, DOT Number: (Unavailable). The contact stated that the tread on all four tires were extremely low. The vehicle was taken to a tire shop where the tread depth was measured. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in TSB: SSM46905 and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 19,700.
TL* THE CONTACT OWNS A 2019 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS 105H TIRES, SIZE: 255/50/R20. THE CONTACT STATED THAT THE ORIGINAL FRONT PASSENGER SIDE TIRE HAD TO BE REPLACED BECAUSE THE TIRE PRESSURE WAS CONSISTENTLY DUE TO A THREE INCH CUT APPROXIMATELY TWO INCHES FROM THE RIM. SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 843-4431) TRIED TO SELL THE CONTACT A NEW TIRE AFTER INFORMING HIM THAT THE TIRE WAS NOT COVERED BY THE WARRANTY. THE CONTACT WENT TO A TIRE SHOP FOR A SECOND OPINION AND WAS INFORMED THAT THERE WAS A DEFECT WITH THE TIRE. THE TIRE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS 2,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Airbag light has come on, states second row passanger side airbag inflatable circuit (inflatable seatbelt). Just purchased vehicle two days ago.
Clip on horn cover that secures the driver air bag was coming apart, if not repaired may have caused an accident by inflating the air bag by a bump in the road or any other sensing that causes the air bag to engage, including honking the horn. on the interstate could have been catastrophic. To the driver, the horn cover could have discharged to the face without notice. The vehicle was taken to Dick Smith Ford in Columbia SC and after a long consideration by Ford Motors the steering wheel and air bag was replace at cost to me of $156.53. The vehicle had 24,000 with very light driving miles and little to no honking. Had not a mechanic at a local tire store took note, this possible tragic failure would have done some irrevocable harm to driver, occupants of vehicle and other in proximity of vehicle safety failure.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
2nd row seat belt malfunctioned during when rear ended recently. Seat belt came unlatched on my niece throwing her towards the front passenger seat. Car has been totaled. Injury was to driver.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .