2025 Ford F-150 Hybrid Problems

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint.

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

Power train failure message with loss of power.

I want to include an important detail about the accident involving my 2025 Ford F-150 (VIN: [XXX] ). Immediately before the collision, I experienced a sudden change in braking. The brake pedal became very hard, and the vehicle did not slow as expected even with increased pressure on the pedal. This condition lasted for a few seconds and significantly reduced my ability to stop. The auto braking feature also did not activate. There were no clear warning indicators at the time, and the event happened very quickly. Based on how the vehicle responded, it felt like a loss of brake assist. My vehicle collided with a semi truck, totalling the front end. I was very lucky to walk away alive. Thankfully airbags and my seat belt saved me. I am reporting this as part of the incident record in case it is relevant to the cause of the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

See attached document for complaint.

I would like to discuss a failure and concern with my new 2025 Ford F150. The Failure: While driving down the highway with Blue Cruise engaged and in control, the truck quickly veered off to the right. I immediately grabbed the steering wheel to correct the direction of the truck to avoid being driven off the road by the system. Based on the photo (attached) I have attached, it appears the Blue Cruise system possibly became confused with these lines in the road. Had I not corrected the vehicle, the truck quite possibly could have continued veering to the right, causing a catastrophic vehicle crash. I have attached a photo for your viewing. The Concern: The second issue relates to the F150s transmission. Like my 2021 F150, the 2025 F150 continues to exhibit the same concern with the transmission shifting hard (with a thud) from Park to Drive and similarly when stopped at a light to engaging the gas pedal. This leaves me to believe there will be transmission failure at some point due to the hard jerks. What is going on Ford??

The first indication of a problem was a red "SERVICE CHARGING SYSTEM NOW" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "SERVICE CHARGING SYSTEM NOW" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using EXCESSIVE force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main AGM 12V battery (Part Number BAGM 94RH7 800) and the DCDC Converter (Part Number ML3Z 14G649 F). These components may be available from Astro Ford in Biloxi, MS for inspection.

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

The first indication of a problem was a red "SERVICE CHARGING SYSTEM NOW" message at 121 total vehicle miles and continued to be intermittent. The vehicle was returned to the selling Ford dealership the next day. After a day in the service department, they were unable to duplicate the problem. This same message reappeared sporadically, but did not seem to affect the safe operation of the vehicle. At approximately 1460 miles the red "SERVICE CHARGING SYSTEM NOW" and many other messages appeared while I was on an interstate traveling at 70mph. As I started maneuvering for the nearest exit, the steering would not respond without using EXCESSIVE force, creating a dangerous, unsafe situation. I managed to safely exit the highway and park the vehicle. It would not reset or operate normally. The vehicle was subsequently towed to a Ford dealer. After 3 weeks of troubleshooting, they replaced the main AGM 12V battery (Part Number BAGM 94RH7 800) and the DCDC Converter (Part Number ML3Z 14G649 F). These components may be available from Astro Ford in Biloxi, MS for inspection.

The contact owns a 2025 Ford F-150. While the contact was driving at an undisclosed speed, the moonroof fractured without impact. The contact stated that there were no vehicles nearby and there was no impact to cause the failure. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact stated that the failure was a known failure with similar vehicles. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,300.

Truck is brand new and keeps having engine failure. Truck is not driveable on multiple occasions. Multiple dealers have assessed and goes unrepaired. First dealer cleared light and did not repair despite loss of communication codes present.

Vehicle experienced a flat tire on the side of a busy highway. The factory installed wheel rim was impossble to remove from the hub because it was corroded to the hub. Teo people had to stand in the traffic lane on an interstate highway to use mechanical leverage to remove the wheel. This vehicle is only 2 months old.

The contact owns a 2025 Ford F-150. The contact stated that upon inspecting underneath the vehicle, he noticed an abnormal amount of rust on the exhaust filter, brackets, exhaust system, muffler, bolts, and screws. No warning lights were illuminated. The local dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60.