Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Sep 29, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 254 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Ford F-250 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceEngineFuel system
Filed Sep 29, 2015
DRIVING ON THE HIGHWAY , COMPLETE LOSS OF THROTTLE BUT THE ENGINE WAS STILL RUNNING AT A LOW AMPERAGE. WAS ABLE TO PULL OFF THE ROAD AND TURNED IT OFF. IT WOULDN'T START BACK UP RIGHT AWAY. HAD TO WAIT A WHILE IT WOULD START AND LIMPED IT HOME. NO PROBLEMS FOR A FEW DAYS, THEN IT STARTED ACTING UP AGAIN. A COUPLE TIMES IT WOULD START, BUT AT A LOW IDLE WITH NO RESPONSE OF THE GAS PEDDLE. THE FINAL STRAW WAS LAST WEEK. I WAS DRIVING ON THE HIGHWAY TO WORK. EACH TIME I CAME TO A STOP, IT WOULD LOSE THROTTLE. I WAS ABLE TO TURN IT OFF AND BACK ON TO GET GOING. THEN AT A MAJOR INTERSECTION OF HWY 41 AND 145, IT WOULDN'T TURN BACK ON AND I WAS IN THE MIDDLE OF THE HWY. I HAD TO PUSH IT TO THE SIDE OF THE ROAD AND IT WOULD TURN BUT NOT START. I HAD IT TOWED TO MY MECHANIC ON SATURDAY AND MONDAY WHEN THEY GOT TO IT, AFTER CHARGING THE BATTERIES, IT STARTED RIGHT UP AND THEY HAVEN'T BEEN ABLE TO GET IT TO FAIL...WHEN THIS HAPPENS, THERE IS NO OIL PRESSURE ON THE GAUGE. THIS IS DANGEROUS AND POTENTIALLY HAZARDOUS OR DEADLY. I COULD HAVE EASILY BEEN INJURED OR KILLED IF I HAD BEEN HIT.
NHTSA ID
10778341
Incident
Sep 25, 2015
Mileage
142,000 mi
Driver assistanceEngineFuel system
Filed Dec 23, 2014
WHILE DRIVING AT SPEEDS BETWEEN 40 AND 65 MPH, THE VEHICLE WILL SUDDENLY STALL. FUEL LIGHT ENGINE PREHEAT WARNING LIGHTS WILL COME ON. IF THE CRUISE CONTROL AND/OR TOW HAUL ARE IN USE AT THE TIME OF THE STALL, THEY ARE SHUT OFF AT THE SAME TIME. ENGINE CAN USUALLY BE RESTARTED; ON A FEW OCCASIONS IT HAS BEEN NECESSARY TO TURN ON THE EMERGENCY FLASHERS AND ATTEMPT TO GET OUT OF TRAFFIC. THIS CREATES A HAZARDOUS SITUATION WHEN DRIVING ON INTERSTATE HIGHWAYS. THE STALLING HAS OCCURRED WHEN THE VEHICLE HAS NO LOAD AND ALSO WHEN PULLING A LIGHT WEIGHT FIFTH WHEEL CAMPER. WE HAVE TAKEN THE VEHICLE TO 2 LOCAL FORD DEALERSHIPS, THEY HAVE REPLACED PARTS (ACCELERATOR PEDAL, & A "FUEL MANAGEMENT MODULE) BUT HAVE BEEN UNSUCCESSFUL IN CORRECTING THE PROBLEM AND CLAIM TO BE UNAWARE OF ANY HISTORY OF PROBLEMS WITH THIS MODEL VEHICLE. *TR
NHTSA ID
10667878
Incident
Jul 17, 2013
Mileage
120,000 mi
Driver assistanceFuel system
Filed May 25, 2010
NO ACCELERATION WHEN THROTTLE PUSHED. MY 2004 FORD F-250 HAS A SITUATION WHERE I CAN BE SETTING AT A INTERSECTION GETTING READY TO PULL INTO TRAFFIC, AND WHEN I PRESS DOWN ON THE THROTTLE, NOTHING HAPPENS LEAVING ME IN THE MIDDLE OF THE ROAD. THE TRUCK IDLES PULLING ME INTO TRAFFIC, NO ACCELERATION HAPPENS AT ALL. THIS HAS OCCURRED 3 TIMES IN THE LAST 2 WEEKS. THERE IS NO WAY TO PREDICT WHEN IT IS GOING TO HAPPEN. A MAJOR ACCIDENT COULD EASILY OCCUR. *TR
NHTSA ID
10332259
Incident
May 24, 2010
Mileage
120,000 mi
Driver assistance
Filed May 10, 2010
Crash reported
TL* THE CONTACT OWNS A 2004 FORD F-250 SUPER DUTY. WHILE DRIVING AT SPEEDS OF 10 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE ABNORMALLY ACCELERATED, RESULTING IN A CRASH. THE POLICE DID NOT APPEAR ON THE SCENE AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS CAUSED BY A MALFUNCTION IN THE VEHICLES COMPUTER. THE FAILURE AND CURRENT MILEAGES WERE 63,000.
NHTSA ID
10329689
Incident
May 5, 2010
Mileage
63,000 mi
Driver assistanceElectricalEngine
Filed Apr 28, 2010
2004 250 SUPER DUTY DIESEL PICK UP. CONSUMER WOULD LIKE TO KNOW IF THERE WILL BE A CONGRESSIONAL HEARING AGAINST FORD MOTOR CORPORATION. *TGW THE CONSUMER STATED DURING THE SUMMER OF 2006, A SURGING ISSUE STARTED WHEN DRIVING ON THE FREEWAY AND IN STOP AND GO TRAFFIC. THE DEALER REPLACED NUMEROUS SENSORS, BUT THE PROBLEM CONTINUED. THE CONSUMER ALSO STATED THE VEHICLE STALLED ON THE HIGHWAY SEVERAL TIMES. THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.*JB
NHTSA ID
10327373
Incident
Apr 28, 2010
Driver assistanceFuel system
Filed Mar 15, 2010
MY 2004 FORD F250 SUPERDUTY TRUCK RAN VERY ROUGH AND STALLED IN MY FRONT YARD; AND WOULD NOT CRANK AGAIN. ON OCTOBER 5 2009, I HAD PURCHASED IT PRE-OWNED FROM DEALER, WILLIAM MIZELL FORD, ON CONDITIONS AND THAT THEY AGREED TO PROVIDE A CARFAX REPORT. WELL , THEY HESITATED AND TWO MONTHS LATER, AFTER THE TRUCK HAD STALLED, I WAS TOLD TOO BAD IT WAS SOLD AS IS. *TR
NHTSA ID
10320015
Incident
Nov 18, 2009
Mileage
140,000 mi
Driver assistance
Filed Sep 17, 2008
TL*THE CONTACT OWNS A 2004 FORD F250 SUPERDUTY. WHILE IDLING AT A RED LIGHT, THE VEHICLE UNINTENTIONALLY ACCELERATED. CURRENTLY, THE VEHICLE CONSTANTLY ACCELERATES ON ITS OWN. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A MECHANIC OR DEALER AT THIS TIME. THE CURRENT MILEAGE WAS 92,000 AND FAILURE MILEAGE WAS 90,000.
NHTSA ID
10242651
Incident
Jun 25, 2008
Mileage
90,000 mi
Driver assistance
Filed Sep 29, 2006
DT*: THE CONTACT STATED THE VEHICLE ACCELERATED ON ITS OWN AT VARIOUS SPEEDS INTERMITTENTLY. ALSO, THIS HAD HAPPENED WHILE STOPPED AT A RED LIGHT. THE DEALERSHIP HAD SEEN THE VEHICLE FIVE TIMES. THE FIRST TWO TIMES, THE PROBLEM COULD NOT BE DUPLICATED. THE THIRD TIME, AN UNKNOWN PART WAS REPLACED. THE FOURTH TIME, THE COMPUTER WAS REPROGRAMMED, BUT THE PROBLEM PERSISTED.
NHTSA ID
10169589
Incident
Sep 29, 2006
Mileage
50,000 mi
Driver assistanceEngine
Filed Aug 21, 2006
F250 DIESEL ENGINE HAS UNCOMMANDED THROTTLE ADVANCE. IN TRAFFIC ENVIRONMENT, I NEED TO KEEP A LARGE INTERVAL IN CASE TRUCK DECIDES TO ADVANCE THROTTLE ON ITS OWN. THIS SITUATION RULES OUT PARKING IN THE GARAGE. TRUCK WAS PURCHASED NEW FROM FORD, HAS BEEN IN SHOP 6 TIMES FOR SAME PROBLEM. *JB
NHTSA ID
10166106
Incident
Jul 1, 2006
Mileage
35,000 mi
Driver assistance
Filed Jul 18, 2006
MY 2004 FORD 250 4 X 4 IS SURGING (TAKING OFF) WHEN I AM NOT ACCELERATING THE ENGINE. IT DOES THIS AT VARIOUS SPEEDS. THE DEALERSHIP HAS TRIED SEVERAL FIXES AND EVEN CALLED THEIR OWN HOTLINE. NOTHING IS WORKING TO FIX THE PROBLEM. I AM AT TIMES SITTING A RED SIGNAL LIGHT ANT THE TRUCK WANTS TO TAKE OFF. MY FOOT WAS FIRMLY SUPPRESSED UPON THE BRAKE PEDAL. I TRAVEL DOWN A RESIDENTIAL STREET, GOING AT SPEEDS BETWEEN 25 AND 40 MILES PER HOUR, AND MY TRUCK SURGES FORWARD AS THOUGH I DEPRESSED THE ACCELERATOR. I DID NOT DEPRESSED THE ACCELERATOR. I CAN BE GOING SPEEDS BETWEEN 25 AND 75 MILES PER HOUR ON THE HIGHWAY, WHETHER IN STOP AND GO OR CONTINUOUS SPEED, AND THE TRUCK SURGES WITHOUT THE COMMAND OF MY FOOT ON THE ACCELERATOR. THE RPM NEEDLE JUMPS SUDDENLY AS WELL WHEN THIS OCCURS. IF I AM REPEATING MYSELF, IT IS BECAUSE I AM VERY CONCERN FOR MY SAFETY AS WELL AS ANY PASSENGERS AND THE OTHER DRIVERS ON THE ROAD WITH ME WHEN THIS PROBLEM OCCURS. I HAVE GONE TO VARIOUS WEBSITE FORUMS AND I AM SEEING OTHER OWNERS COMPLAIN OF THE SAME THING, BUT FORD IS NOT FIXING THE SAFETY ISSUE. *NM
NHTSA ID
10162799
Incident
Jul 10, 2006
Mileage
25 mi
Driver assistanceEngine
Filed Dec 2, 2005
DT: THE CONTACT STATED THE THROTTLE STUCK. WHEN THE BRAKE PEDAL WAS DEPRESSED THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO A CERTIFIED DEALER. DIAGNOSTICS WERE PERFORMED. THE AIR MASS SENSOR WAS CLEANED. THE VEHICLE IS NOW DRIVING CORRECTLY. *AK UPDATED 12/27/05. *JB
NHTSA ID
10144206
Incident
Nov 25, 2005
Mileage
39,600 mi
Driver assistance
Filed Sep 22, 2005
Crash reported1 injury reported
DT: 2004 FORD F250 SUPER DUTY. THE CONSUMER STATED TWO MONTHS AFTER PURCHASING THE VEHICLE IT STARTED SURGING. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP SIX TIMES. THE DEALERSHIP REPROGRAMMED THE EBB SENSOR PROGRAM TWICE. ALSO, REPLACED PRESS CHECK, AND THEN REPLACED THE FUEL INJECTED CONTROL. THE LAST TIME THE DEALERSHIP WANTED TO PUT A BLACK BOX ON THE VEHICLE, BUT THE CONSUMER DID NOT FEEL THE VEHICLE WAS SAFE ENOUGH TO DRIVE. THE LAST TIME THEY DID RECALL REPAIRS ON WIRING HARNESS. THE CONSUMER WAS PULLING INTO A DOCTORS OFFICE AND THE VEHICLE SURGED OVER TWO CURBS. THE VEHICLE HAD TO BE PUT IN PARK. THE CONSUMER SUSTAINED A SEVERE CONCUSSION. SHE HAD TO SEE A NEUROLOGIST FOR TWO MONTHS. THERE WAS NO DAMAGE TO THE VEHICLE. THE ACCIDENT HAPPENED ON JULY 13, 2004. THE SURGING HAD NO CONSISTENCY. VEHICLE WILL SURGE AT A STOP LIGHT OR WITH CRUISE CONTROL ON. *AK UPDATED 12/7/2005. THE CONSUEMR WOULD LDIKE TO BE REIMBURSED FOR THE TOTAL COST OF THE VEHICLE OR WOULD LIKE FOR THE MANUFACTURER TO PROVIDE HER WITH A NEW VEHICLE. *NM
NHTSA ID
10137302
Incident
Dec 1, 2004
Mileage
10,000 mi
Driver assistanceEngine
Filed Sep 20, 2005
1.) WE WERE DRIVING IN THE PET SMART PARKING LOT AND THE VEHICLE LURCHED FORWARD ON IT"S OWN AND ALMOST RAN OVER A LADY AND HER LITTLE DOG! I HAD TO SLAM ON THE BRAKES AND SHUT IT OFF! 2.) VEHICLE WILL STALL AND ACCELERATE WITHOUT WARNING. VERY SCARY AND DANGEROUS!! 3.) THREE TRIPS TO THE DEALER AND IT STILL HAS NOT BEEN REPAIRED. *JB
NHTSA ID
10137041
Incident
Feb 1, 2005
Mileage
9,000 mi
Driver assistance
Filed Sep 8, 2005
2004 FORD F250 SUPER DUTY DIESEL AT 11:30 PM HAD UN INTENDED ACCELERATION WHILE TRAVELING IN THE FOG. THE VEHICLE SIMPLY TOOK OFF WIDE OPEN WHILE IN A CURVE WITHOUT MY FOOT ON THE GAS PEDAL AT ALL. THIS IS SECOND INSTANCE OF THIS HAPPENING. STEVE MARSH FORD DEALERSHIP WAS AWARE OF THE TURBO REVVING UP AND HAD WORKED ON THIS MULTIPLE TIMES PRIOR TO THE UNINTENDED ACCELERATION. I NOTIFIED MY INSURANCE CARRIER FARM BUREAU AGENT MARK MILAM 731-855-2591 THE NEXT MORNING. *NM
NHTSA ID
10135913
Incident
Aug 11, 2005
Mileage
40,500 mi
Driver assistanceFuel system
Filed Aug 29, 2005
2004 FORD F250 DIESEL TRUCK DOES NOT HAVE POWER TO ACCELERATE IN THE MORNINGS. I CAN NOT PULL OUT INTO TRAFFIC WITH ANY CONFIDENCE THAT YOU WILL NOT BE HIT. THE TRUCK HAS BEEN TAKEN SEVERAL TIMES TO FORD DEALERSHIPS AND THEY SAY THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE HAS MANY OTHER PROBLEMS BUT IF THE COMPUTER CAN'T FIND THEM, THEY DO NOT EXIST AND THEY WILL NOT FIX IT. I.E. TURBO BEING BLOWN, FUEL MILEAGE BECOMING LESS AND LESS ETC. *JB
NHTSA ID
10134670
Incident
Jun 10, 2004
Mileage
2,000 mi
Driver assistance
Filed Jun 17, 2005
DT: CONTACT STATES VEHICLE SURGED AND JUMPED ABOUT 2 FEET INTO THE STREET WHEN FOOT WAS NOT ON THE ACCELERATOR. VEHICLE HAD SURGED BEFORE, BUT NOT AS BAD AS THIS TIME. THE SERVICE DEALER COULDN'T FIND WHAT IWASWRONG WITH THE VEHICLE. THE SERVICE DEALER REPLACED 5 OR 6 MODULES TRYING TO FIND OUT WHAT WAS WRONG WITH THE VEHICLE.*AK
NHTSA ID
10125610
Incident
Jun 5, 2005
Driver assistanceEngine
Filed May 16, 2005
DT; EVER SINCE CONSUMER BOUGHT FORD F250 IT JERKS OR BUCKS FORWARD WHEN AT A STOP OR DRIVING SLOW. DEALER BASICALLY SAY IF THEY CAN'T DUPLICATE THE PROBLEM IT IS HARD FOR THEM TO FIX IT. THIS HAPPENS INTERMITTENTLY. IT MAY DO THIS AND STOP THEN IT WILL BEGIN AGAIN. THE MOST RECENT EPISODE WAS LAST WEEK. CONSUMER CALLED SERVICE DEPT AS IT WAS HAPPENING, AND WAS TOLD TO BRING THE VEHICLE IN AND THEY WOULD TAKE CARE OF IT. ACTUALLY HAD TO PUT IN NEUTRAL FOR SAFETY BECAUSE IT DOES THIS AS IF THE VEHICLE WERE STALLING AND LURCHES FORWARD EVEN WITH FOOT ON BRAKE. *TT
NHTSA ID
10121064
Incident
Sep 15, 2004
Mileage
1,500 mi
Driver assistanceEngine
Filed Nov 2, 2004
THE VEHICLE STALLED AT VARIOUS SPEEDS OF 0-15 MPH. THIS CONDITION OCCURRED DURING STOPPING OR MAKING TURNS. THE VEHICLE HAS BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. ON EACH OCCASION THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. ALSO, INTERMITTENTLY THE VEHICLE COMMENCED TO LURCH FORWARD AT HIGH SPEED WHILE THE BRAKES WERE BEING APPLIED. THE DEALER WAS UNABLE TO DUPLICATE THIS ISSUE AS WELL. *JB
NHTSA ID
10099220
Incident
Feb 18, 2004
Mileage
2,000 mi
Driver assistance
Filed Sep 14, 2004
VEHICLE HAD NO THROTTLE RESPONSE AND THE RPM'S DROPPED DOWN TO 0. VEHICLE JUST QUIT, LOST POWER FOR ABOUT 30 SECONDS. THIS HAPPENED REPEATEDLY AT VARIOUS SPEEDS. *AK THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED SEVERAL COMPONENTS BUT THE PROBLEM RECURRED. *NM
NHTSA ID
10087677
Incident
Aug 10, 2004
Mileage
1,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own