Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Fuel system reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 17, 2012
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 124 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2002 Ford F-350 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming fuel system
Shown in the owner’s own words, exactly as filed
Fuel system
Filed Jul 17, 2012
2002 FORD F-350, 7.3 LTR DIESEL DISPLAYED LOSS OF POWER AND SEVERE SHAKING AT LOWER RPM'S WITH A CHECK ENGINE LIGHT. TOOK TO FORD DEALER AND WAS TOLD IT WAS A DELAMINATE PROBLEM INSIDE THE FUEL TANK AND I WAS TOLD THAT THIS WOULD COST IN EXCESS OF $2800 TO REPAIR. THIS IS A SERIOUS SAFETY PROBLEM ON THE HIGHWAY AS I COULD ONLY MAINTAIN 25 MPH ( HIGHWAY MINIMUM IS 45 MPH) IN AN ATTEMPT TO FIND A SAFE PLACE TO PULL OVER. ONCE THE VEHICLE WAS SHUT DOWN FOR A SHORT TIME THE PROBLEM RESOLVED ITSELF AND I WAS ABLE TO CONTINUE ON ONLY TO HAVE THE PROBLEM REOCCUR SEVERAL MILES LATER. I NOTICED THAT THIS PROBLEM BASICALLY OCCURS WHEN UNDER LOAD AND WHEN EXTRA THROTTLE IS NEEDED. *TR
NHTSA ID
10465953
Incident
Jul 12, 2012
Mileage
417,247 mi
Fuel system
Filed Jul 20, 2011
TL* THE CONTACT OWNS A 2002 FORD F-350. THE CONTACT STATED RUST IN THE FUEL TANK BUILT UP CAUSING HER VEHICLE TO CONTINUE ACCELERATING AFTER IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE FAILURE WAS DIAGNOSED AS DELAMANINATION OF THE FUEL TANK. THE VEHICLE WAS REPAIRED; HOWEVER, THE REPAIR WAS TEMPORARY. THE FAILURE CONTINUED TO OCCUR. THE VIN AND MILEAGE WERE UNKNOWN.
NHTSA ID
10413744
Incident
Jan 1, 2009
Fuel system
Filed Apr 14, 2011
TL* THE CONTACT OWNS A 2002 FORD F-350 SD DIESEL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE INJECTOR CUP WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA ID
10395868
Incident
Mar 22, 2011
Mileage
145,000 mi
Fuel system
Filed Mar 10, 2011
I HAVE BEEN STRANDED ON TWO OCCASIONS WITH FUEL FLOW PROBLEMS. AT HIGHWAY SPEEDS OF 50MPH TO 65 MPH THE TRUCK BEGINS TO BOG DOWN AND LOOSE SPEED. IT IS IMPERATIVE THAT YOU ATTEMPT TO GET TO THE SHOLDER BECOUSE THE TRUCKS ENGINE IS STARVED FOR FUEL AND WILL COMPLEATLY STALL IF YOU ATTEMPT TO CONTINUE. I WAS STRANDED ON THE LIE LIMPED TRUCK TO THE CROSS ISLAND PARKWAY, LIMPED OVER THROGS NECK BRIDGE, CHOKED AND STALLED ON THE CROSS BRONX, FINALLY TOWED FROM HARLEM BACK TO NJ AT 4AM. ON THE SECOND OCCASION I HAD ALREADY GONE TO SIGNIFICANT EXPENSE IN THE ATTEMPT TO MITIGATE THE PROBLEM BUT THE SAME FUEL FLOW INTERUPTION OCCURED AGAIN REQUIRING THE TRUCK TO BE TOWED. I HAD CHANGED THE FUEL FILTER ON THE ROAD WITH NO IMPROVEMENTS. SO I DID SOME RESEARCH AND PAID TO HAVE THE TANK TO MY 2002 FORD F350 7.3 LITER TURBO DIESEL DRAINED AND DROPPED. THE LIFT PUMP WAS PULLED AND LARGE QUANTITY OF A STRINGY SILVER MATALIC CHIPS WERE CLOGING THE CORSE SCREEN. THE PUMP WAS OPENED AND THE TWO INTERIOR TORPEDO SHAPED SCREENS WERE COMPLEATLY COATED IN SILVER CHIP RESIDUE. THE TANK WAS EMPTIED, FLUSHED, CLEANED AND WIPED DOWN. ALL FILTERS SOAKED AND SPRAYED WITH COMPRESSED AIR. EVERYTHING REASEMBLED, REINSTALL TANK, PUMP FUEL. THIS COMPLETE CLEANING OF THE MATALIC DEBRIS DELAMINATING OFF THE INSIDE OF THE TANK MADE THE TRUCK USABLE FOR ABOUT 800 MILES AND THEN THE EXACT SAME PROBLEM OCCURED. TOWED A SECOND TIME. DRAIN DROP TANK, FIND RENU PROVIDER. TAKE A DAY OFF WORK DRIVE TO SWAP OLD TANK FOR REPLACEMENT WITH THE RENU COATING BAKED IN. CLEAN LIFT PUMP REINSTALL TANK, TRANSFER FUEL, REPLACE FILTER, HOPE NEW TANK LASTS AND INJECTORS HAVE NOT BEEN EFFECTED. WHAT A HASTLE. LOST WORK LOST TIME AND $3,500 IN EXPENSES SO FAR. I DO HAVE MY OLD FUEL TANK. A FRIEND HAD AN F350 TANK THAT WOULD HAVE WORKED BUT IT HAD A SIMILAR PROBLEM. I SWAPPED HIS TANK WITH THE RENU MAN AND KEPT MY ORIGINAL AS EXIBIT A. I FEEL A RECALL IS WARENTED AND I NEED THE $3,500 BACK. *TR
NHTSA ID
10389777
Incident
Oct 11, 2010
Mileage
200,000 mi
Fuel system
Filed Aug 6, 2010
TL* THE CONTACT OWNS A 2002 FORD F350 SD. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED. AFTER DRIVING A VERY SHORT DISTANCE, THE VEHICLE WOULD NOT ACCELERATE PAST 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FILTERS, FUEL TANK AND EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED BECAUSE THE FUEL TANK WAS RUSTED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER ADVISED THE FAILURE OCCURRED BECAUSE THE CONTACT FAILED TO KEEP THE FUEL TANK FULL. THE FAILURE MILEAGE WAS 39,246 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,102.
NHTSA ID
10347610
Incident
Mar 31, 2010
Mileage
39,246 mi
Fuel system
Filed Dec 15, 2009
THE CONTACT HAS A 2005 FORD F-350 THAT HAS A 40 GALLON TANK. THE CONTACT STATED THAT THE PLACTIC LINER PLACED IN THE TANK HAS BEEN EATIN THROUGH BY THE DEISEL FUEL PLACED IN THE TANK. THIS IS THE SECOND TIME THE CONTACT HAS HAD TO REPLACE THE FEUL TANK AND THE CONTACT WAS TOLD THIS IS A CHRONIC PROBLEM. THE LEINER IS CLOGGING THE THE FUEL INTAKE VALVE AND CAUSING THE VEHICLE TO STALL. 226000AT TIME OF INCIDENT 226500
NHTSA ID
10295862
Incident
Nov 20, 2009
Mileage
226,000 mi
Fuel system
Filed Dec 18, 2008
MY FORD F350 POWERSTROKE DIESEL TRUCK BEGAN HAVING PROBLEMS IN MARCH 2008. THERE WAS LOSS OF POWER, HESITATION AND STALLING. FUEL FILTER WAS REPLACED TWICE AND FUEL PUMP WAS REPLACED. FUEL PUMP STILL SCREAMS LIKE IT IS STARVING FOR FUEL WHEN THIS PROBLEM OCCURS. THE TRUCK LETS OUT THICK WHITE SMOKE BEFORE IT STALLS. I JUST RECENTLY LOOKED IN TANK AND NOTICED SILVER FLAKES CLOGGED IN SENDING UNIT WHICH I BELIEVE IS DELAMINATION OF INTERIOR OF TANK AS OTHERS HAVE DESCRIBED. I HAVE CLEANED IT OUT TWICE NOW IN 2 WEEKS. *TR
NHTSA ID
10252228
Incident
Mar 10, 2008
Mileage
68,000 mi
Fuel system
Filed Nov 12, 2004
FUEL GAUGE SHOWS EMPTY WHEN FULL. VEHICLES ARE AMBULANCES AND FUEL AMOUNTS ARE CRITICAL TO PATIENT CARE AND DESTINATIONS. THIS IS OCCURRING ON ALL 4 OF RECENTLY PURCHASED AMBULANCES. FORD SAYS PROBLEM IS DUE TO FILLING WHILE RUNNING BUT SAME PROBLEM OCCURS WHEN SHUT DOWN. *JB
NHTSA ID
10098730
Incident
Nov 10, 2004
Mileage
500 mi
Fuel system
Filed Feb 20, 2004
Crash reported1 injury reported
ACCELERATOR PEDAL JUST QUIT WORKING, BOTH ON TAKE OFF AND STEADY MPH GOING DOWN THE ROAD. THIS TIME IT QUIT JUST AFTER TAKING OFF FROM A RED LIGHT AND A MINI VAN REARENDED US. HAD TO HAVE A WRECKER LIFT THE MINI VAN OFF OUR TRAILER HITCH. NO DAMAGE TO US BUT PLENTY TO THE MINI VAN. I HAD A SORE LOWER BACK FOR ALMOST A WEEK!! HE DID NOT WANT A POLICE REPORT AS HE DID NOT HAVE INSURANCE. WE HAVE HAD THIS VEHICLE TO DIMENSION WEST FORD IN FORT WAYNE 5 TIMES, FOR WELL OVER 3 WEEKS OF DOWN TIME WITH NO FIX INSIGHT. IT IS AN ONGOING PROBLEM THAT HAS TURNED INTO A SAFETY ISSUE. MY WIFE IS AFRAID TO DRIVE THE TRUCK. SERVICE MANAGER WILL NOT RETURN MY PHONE CALLS. I WILL TAKE IT BACK IN NEXT WEEK AND LET THEM TRY ONE MORE TIME BEFORE WE TRY OTHER VENUES.*AK EA04006
NHTSA ID
10058563
Incident
Jan 23, 2004
Mileage
35,000 mi
Fuel system
Filed Feb 28, 2003
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING. *JB
NHTSA ID
10008274
Incident
Feb 25, 2002
Mileage
16,519 mi
Fuel system
Filed Feb 28, 2003
LOSS OF POWER MOTOR TO GAS PEDAL, WILL NOT WORK WHEN DRIVING. *JB
NHTSA ID
10008273
Incident
Dec 27, 2002
Mileage
16,519 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own