Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Ford F-350 Sd submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SUDDEN VEHICLE ACCELERATION DURING SLOWING/BRAKING. REGISTERED OVER 4000 RPM AT APPROXIMATELY 10 MPH WITH BRAKES FULLY DEPRESSED AND WAS EXTREMELY DIFFICULT TO STOP WHICH ALMOST LED TO A REAR END COLLISION. AFTER COMING TO A COMPLETE STOP, VEHICLE WAS PUT INTO PARK AND ENGINE SLOWLY DECREASED FROM RACING AND WENT TO NORMAL RPM OPERATING RANGE AT IDLE WITHIN SECONDS. *TR
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO GEAR, THE VEHICLE ACCELERATED TO APPROXIMATELY 30 MPH. THE CONTACT WAS UNABLE TO CONTROL THE MALFUNCTION AND CRASHED INTO SEVERAL TREES. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED AS DESTROYED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,336. *TR
ON MULTIPLE OCCASIONS, WHEN VEHICLE IS STOPPED, WITH BRAKE DEPRESSED, THE ENGINE REVS UP AND VEHICLE WANTS TO ACCELERATE FORWARD AT A HIGH RATE OF SPEED. THE ONLY WAY TO STOP THE ACCELERATION IS TO GET THE VEHICLE TRANSITIONED IN TO PARK AND CUT THE ENGINE. THE VEHICLE HAS BEEN TO THREE DEALERS, WHOM ARE UNABLE TO DIAGNOSE AND CORRECT THE PROBLEM. FORD HAS NOT BEEN RESPONSIVE. VEHICLE IS UNSAFE TO DRIVE. *TR
LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENT RE HIS FORD TRUCK GAS PEDAL ACCELERATING, CAUSING HIM TO CRASH (DOT/I#2010-1130) *TGW THE CONSUMER STATED WHILE DRIVING ON A RURAL ROAD, THE STEERING LOCKED UP AND THE GAS PEDAL BECAME STUCK WHICH CAUSED THE VEHICLE TO ACCELERATE OUT OF CONTROL AND CRASH INTO AN EMBANKMENT. THE CONSUMER WAS KNOCKED UNCONSCIOUS AND WHEN HE CAME TO THE ACCELERATOR PEDAL WAS PRESSED TO THE FLOOR. HE WAS ABLE TO RELEASE THE ACCELERATOR PEDAL SO HE PROCEEDED TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. AS HE DID THAT, THE STEERING LOCKED UP A SECOND TIME, SO HE TURNED OFF THE ENGINE AND WAITED FOR THE POLICE TO ARRIVE. THE CONSUMER SUFFERED A MILD CONCUSSION. THE CONSUMER STATED FORD NOR HIS INSURANCE COMPANY WERE WILLING TO PAY FOR THE REPAIRS FOR THE DEFECTIVE STEERING BOX. *JB
I PURCHASED A 2008 FORD 350 SUPER DUTY KING RANCH WITH A 6.4L DIESEL AND STARTED HAVING THROTTLE PROBLEMS @ ABOUT 5,000 MILES. I HAD REPEATED PROBLEMS WITH THROTTLE RESPONSE. I WAS DRIVING DOWN THE HWY @ 70MPH AND THE TRUCK JUST WENT INTO IDLE MODE AND WOULD NOT RESPOND TO THE THROTTLE PEDAL. I WAS VERY LUCKY TO BE ABLE TO WEAVE THRU TRAFFIC AND PULL OVER TO THE SIDE OF THE ROAD. I SHUT THE TRUCK OFF AND SAT THERE FOR A FEW MINUTES THEN RESTARTED THE TRUCK AND DROVE OFF. ON NUMEROUS OCCASIONS I WOULD START THE TRUCK AND IT WOULD DRIVE A SHORT WAYS AND THEN KICK INTO IDLE MODE AND THE ENGINE WOULD NOT RESPOND TO THE PEDAL. I HAD THE TRUCK TOWED INTO THE FORD DEALER AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THEY REPLACED THE THROTTLE PEDAL SENSOR AND GAVE IT BACK TO ME. I FILED A COMPLAINT WITH CUSTOMER SERVICE ON 6/18/2009 CASE # [XXX] AS THE PROBLEM CONTINUED TO HAPPEN. I HAD THE TRUCK TOWED IN AGAIN AND THE FORD DEALER REPLACED THE MAP SENSOR. THE PROBLEM CONTINUED TO HAPPEN AND I HAD THE TRUCK TOWED INTO THE FORD DEALER AGAIN AND LEFT IT WITH THEM. THEY CALLED ME BACK AND SAID THE TRUCK WAS READY TO PKUP. I WAS UNDER THE IMPRESSION THAT THEY HAD CHANGED A PART OR CORRECTED THE PROBLEM. I INFORMED THEM THAT I WAS GOING ON A HUNTING TRIP TO UT IN LATE DECEMBER AND WANTED TO ENSURE MY TRUCK WAS IN FACT REPAIRED. I DROVE TO ELKO NV AND SPENT THE NIGHT. THE NEXT DAY (SUNDAY) I STARTED THE TRUCK AND IT KICKED INTO IDLE MODE AND WOULD NOT RESPOND TO THE THROTTLE. I HAD IT TOWED TO THE FORD DEALER AGAIN. THE NEXT DAY THEY REFLASED THE COMPUTER IN THE TRUCK AND SAID THEY HOPED IT WOULD GET ME HOME. WHEN I RETURNED HOME I TOOK THE TRUCK INTO THE LOCAL FORD DEALER AGAIN. THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. THEY DID CHANGE OUT THE PCM AND GAVE ME BACK THE TRUCK BUT WOULD NOT CONFIRM THEY FIXED THE PROBLEM. I WAS IN CONTACT WITH FORD CUST SERVICE AND REQUESTED A BUY BACK. THEY REFUSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 2008 FORD F-350 SUPERDUTY. THE CONTACT NOTICED AN INTERMITTENT ISSUE WITH THE BRAKES. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE WOULD REV AND THE VEHICLE WOULD ACCELERATE. HER SPOUSE SHOVED THE GEAR INTO PARK TO STOP THE VEHICLE. ON THE SECOND OCCASION, HE KEPT HIS FOOT ON THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY STOPPED. THE DEALER BELIEVED THAT THE SPEED SENSORS CAUSED THE FAILURE. THE VEHICLE IS CURRENTLY BEING REPAIRED AND THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 2,100 AND FAILURE MILEAGE WAS APPROXIMATELY 800. UPDATED 06/24/09. *LJ UPDATED 06/30/09.*JB
TL*THE CONTACT OWNS A 2008 FORD F-350 SUPERDUTY. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE INTERMITTENTLY. WHEN HE WOULD DEPRESS THE BRAKE PEDAL IN AN ATTEMPT TO STOP THE VEHICLE, THE RPM'S WOULD REV UP TREMENDOUSLY AND THE VEHICLE WOULD SURGE LIKE A ROCKET. HE WOULD HAVE TO KEEP THE BRAKE PEDAL DEPRESSED WHILE THE VEHICLE CONTINUED TO "CRAWL" AND HE WAS ABLE TO TURN OFF THE IGNITION. THE CONTACT STATED THAT THE FAILURE ONLY SEEMED TO OCCUR WHEN COMING TO A STOP. HE NOTIFIED THE DEALER OF THE ISSUE AND HAD THE VEHICLE INSPECTED; HOWEVER, THEY FOUND NO FAILURES AND STATED THAT THERE WERE NO RECALLS AVAILABLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 25,500 AND FAILURE MILEAGE WAS APPROXIMATELY 24,000.
TL*THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH. THE CONTACT STATED THAT WHEN THE CRUISE CONTROL IS ENGAGED, THE VEHICLE DOWNSHIFTS AND BECOMES STUCK IN FOUR WHEEL DRIVE. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNTIL THE FOURTH QUARTER OF 2007 AND THEY HAVE TO WAIT ON THE PCM CALIBRATION. CURRENTLY, THE DEALER IS UNSURE OF WHAT CAUSED THE FAILURE. THE CURRENT MILEAGE WAS 4,683 AND FAILURE MILEAGE WAS 4,400. THE DEALER STATED RELEASED AIR POCKET IN FUEL LINE REGENERATION PROCESS, HARD TO GET OUT OF FOUR WHEEL DRIVE, AND WAITING ON NEW PCM CALIBRATION. UPDATED 09/10/07 *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .