I received a compliance recall notice 26C10 from Ford. I just called Brondes Ford in Maumee, OH to schedule a “software repair” as described in the letter from FORD. The gentleman on the phone refused to schedule my appointment. He said because the vehicle has been “modified” (ie a box added to the bed) his dealership would not help me. When I asked him what I am supposed to do he said he did not know but they would not assume liability and help me. I told him I would contact Ford to report this and he said go ahead. Very unhelpful.
- NHTSA ID
- 11731888
- Incident
- Apr 17, 2026