RoadVitals

1998 Ford F Series (light) Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 29, 2004
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 29, 2004

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 1998 Ford F Series (light). Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Tires & wheels
Filed Jul 29, 2004

I HAVE A 19'98 FORD F150 THAT CAME EQUIPPED WITH FIRESTONE 235/70R16 WILDERNESS HT TIRES. ONE OF THOSE TIRES STARTED TO SEPARATE ABOUT TWO WEEKS AGO. I HAVE REPLACED THE TIRES SO THE SAFETY ISSUE HAS BEEN DEALT WITH. HOWEVER, I'VE TRIED TALKING TO FIRESTONE ABOUT THE TIRE SEPARATION & THEY AREN'T THE LEAST BIT INTERESTED. THEIR DISTRICT MGR ( BOB ) SAID THE TIRES ARE SIX YEARS OLD AND I SHOULD BE HAPPY THAT I'VE GOTTEN THAT MUCH SERVICE OUT OF THE TIRES. THEIR STORE MGR ( MIKE HEMEL ) IN CHARLOTTE NC SAID TIRES SEPARATE WHEN THEN GET OLD. AFTER A 30 SECOND ANALYSIS OF THE TIRE HE SAID MY VEHICLE WAS OUT OF ALIGNMENT WHICH CONFORMS TO THE FIRST RULE OF BAD CUSTOMER SERVICE => BLAME SOMEONE ELSE. I OFFERED TO KATHY SMITH ( FIRESTONE CORPORATE) TO TAKE THE VEHICLE TO MY NORMAL MECHANIC AND HAVE THE ALIGNMENT CHECKED UNDER THE SCENARIO THAT IF IT IS MISALIGNED, I WOULD PAY THE BILL & IF IT IS IN ALIGNMENT, FIRESTONE WOULD PAY THE BILL. SHE DECLINED MY OFFER, AGAIN SUGGESTING FIRESTONE REALLY IS NOT INTERESTING IN GETTING TO THE ROOT CAUSE OF THE PROBLEM. I DO NOT KNOW ANYTHING ABOUT THE RELIABILITY RECORD OF THIS TYPE OF TIRE OR THE PROCESS TO GET ONE OF YOUR SPECIALIST TO ANALYIZE THE FAILURE MODE OF THIS PARTICULAR TIRE. I HAVE ALL FIVE OF THE OEM TIRES, ONE OF WHICH IS THE SPARE ( NEW CONDITION ) I'M MORE THAN HAPPY TO MAKE THESE TIRES AVAILABLE TO YOU FOR ANALYSIS; BUT, I'D RATHER NOT KEEP THESE TIRES AROUND FOR VERY LONG IF THIS IS SOMETHING THAT YOU BELIEVE DOES NOT WARRANT AN INVESTIGATION PLEASE ADVISE ME HOW TO PROCEED AS SOON AS PRACTICAL. *AK

NHTSA ID
10082941
Incident
Jul 21, 2004
Mileage
76,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .