I RECEIVED A RECALL NOTICE FOR CRUISE CONTROL ON MY 1993 F150 IN SEPTEMBER AND FOLLOWED INSTRUCTIONS FOR CORRECTION TO TAKE TO A LOCAL DEALER. AT THE DEALER THE CRUISE CONTROL WAS DISCONNECT TO REMOVE FORDS LIABILITY FOR POSSIBLE FIRE AND I WAS TOLD THAT THE FUSED HARNESS WOULD BE AVAILABLE AND INSTALLED IN DECEMBER. I CALLED MY LOCAL DEALER TODAY AND WAS TOLD IT WILL BE AROUND MARCH BEFORE THE HARNESS IS AVAILABLE. WHAT ARE A CONSUMER'S RIGHTS TO OBTAIN A REMEDY IN A REASONABLE AMOUNT OF TIME? I DON'T CONSIDER OVER 6 MONTHS ACCEPTABLE AND NOT THAT FORD HAS ESSENTIALLY REMOVED THEIR LIABILITY BY DISABLING THE ITEM, THEY HAVE NO IMPETUS TO RESOLVE THE PROBLEM QUICKLY. THANKS FOR YOUR ASSISTANCE. *TR
- NHTSA ID
- 10212505
- Incident
- Dec 21, 2007