RoadVitals

2002 Ford F Super Duty Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
34
Latest Jan 22, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Ford F Super Duty, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine1327.7%
  • Electrical612.8%
  • Brakes510.6%
  • Powertrain (other)510.6%
  • Tires & wheels48.5%
  • Fuel system48.5%
  • Other / unspecified36.4%
  • Steering36.4%
  • Driver assistance24.3%
  • Exterior lighting12.1%
  • Suspension12.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

13
reports

From owner reports, verbatim

TRAVELING ON A BUSY HIGHWAY AT 65 MPH; THE SPARK PLUG ON MY 5.4L V8 TRITON BLEW OUT OF ITS SOCKET. (ANY MECHANIC WILL TELL YOU EVERYTHING YOU WANT TO KNOW ABOUT THIS) THIS CAUSED AN IMMEDIATE BANG AND VERY ROUGH RUNNING CONDITION. AS SOON AS IT HAPPENED; THERE WAS AN IMMEDIATE LOSS OF POWER WHICH IN TURN; CAUSED A RAPID REDUCTION IN VEHICLE SPEED. NOT TO MENTION, THE DISTRACTION THAT OCCURRED THAT CAUSED THE LACK OF FOCUS ON SURROUNDING VEHICLES AND OTHER POSSIBLE HAZARDS. THIS IS THE SECOND OCCURRENCE OF A SEPARATE SPARK PLUG BLOWING OUT OF ITS SOCKET ON THE SAME MOTOR. THIS WILL COST SEVERAL THOUSAND IN REPAIRS AFTER ALL IS SAID AND DONE. ON TOP OF THE MONEY SPENT REPAIRING THE LAST INCIDENT. THERE IS A DOCUMENTED HISTORY OF THIS SITUATION WITH THE MORE EXTREME HAVING FIRE ISSUES. THE FIRE IS BECAUSE ATOMIZED FUEL IS SPRAYED INTO THE ENGINE COMPARTMENT DUE TO THERE BEING A HOLE WHERE THE SPARK PLUG IS SUPPOSED TO BE. THERE WAS NO CRASH, FIRE OR INJURY IN THIS CASE. HOWEVER, IT WAS CLOSE TO HAVING ALL THREE. *TR

NHTSA ID 10689548 · filed Feb 20, 2015

SPARK PLUG EJECTED FROM HEAD, CAME OUT WITH SUCH FORCE AS TO BREAK THE COIL ON THE FUEL RAIL, SHATTER THE SPARK PLUG AND DISINTEGRATED THE SPARK PLUG BOOT. HAD TO TAP LARGER HOLE AND INSTALL THREADED INSERT SO A NEW SPARK PLUG COULD BE THREADED INTO HEAD AND TORQUED TO SPECS. REPLACED THE COIL AND BOOT AND REINSTALL THE FUEL RAIL AND INJECTORS TO MAKE THE TRUCK SERVICEABLE AGAIN. *TR

NHTSA ID 10547162 · filed Oct 7, 2013
All 13 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

6
reports

From owner reports, verbatim

THIS ACCELERATOR PEDAL WAS REPLACED BY FORD IN A FACTORY RECALL ON APRIL 2011. AT THE TIME THE ORIGINAL PEDAL WORKED FINE BUT IT WAS CHANGED OUR ANYWAY. THE REPLACEMENT PEDAL FAILED ON 12/15/14. DURING FAILURE, THE VEHICLE ENGINE COMPLETELY LOSES POWER AND GOES BACK TO IDLE. DURING CERTAIN MANEUVERS THIS IS A VERY DANGEROUS SITUATION, SUCH AS ACCELERATING TO MERGE ON THE FREEWAY OR PULLING OUT FROM A STOP SIGN IN TRAFFIC. I HAVE READ OF MANY INSTANCES WHERE THIS HAS HAPPENED TO OTHER FORD OWNERS. FORD NEEDS TO COME UP WITH A REPLACEMENT THAT IS RELIABLE AS THIS IS A KEY COMPONENT TO SAFE VEHICULAR TRAVEL. *TR

NHTSA ID 10670815 · filed Jan 7, 2015

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE. *TR

NHTSA ID 10626186 · filed Aug 18, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

MY 2002 F250 SUPERDUTY WITH 7.3L DIESEL WILL NOT TURN AT PARKING SPEEDS AND HIGHER SPEEDS IF APPLYING THE BRAKE. I HAVE CONTACTED FORD AND OTHER OWNERS WITH THE SAME VEHICLE AND THEY ALL SAY IT IS CONSISTENT WITH THE 7.3L POWERED SUPERDUTY TRUCKS. I BELIEVE THIS IS A VERY DANGEROUS CONDITION AND DO NOT WANT TO BE PUT INTO A POSITION WHERE I MAY HURT SOMEBODY DUE TO A FAULTY DESIGNED STEERING SYSTEM. INCREASING RPM DOES NOT HELP. MY TALKING TO EXPERTS HAS FOUND THE GENERAL CONSENSUS TO BE THAT THE HYDRO BOOST PUMP DOES NOT PRODUCE ENOUGH VOLUME AND WAS A POOR DESIGN RELEASED TO THE PUBLIC. MY RESEARCH ON THE ISSUE ALSO FOUND THAT THOUSANDS OF CUSTOMERS COMPLAINED EARLY ON AND BECAUSE THERE WERE NO DEATHS IT WAS DISMISSED AS A NON ISSUE. I THINK THIS NEEDS TO BE ADDRESSED AS I HAVE ONLY 40,000 MILES AND THIS IS A DANGEROUS CONDITION THAT HAS ONLY FORTUNATELY NOT CAUSED ANY DEATHS THAT I'M AWARE OF.

NHTSA ID 10731993 · filed Jul 5, 2015

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE. *TR

NHTSA ID 10626186 · filed Aug 18, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

THIS ACCELERATOR PEDAL WAS REPLACED BY FORD IN A FACTORY RECALL ON APRIL 2011. AT THE TIME THE ORIGINAL PEDAL WORKED FINE BUT IT WAS CHANGED OUR ANYWAY. THE REPLACEMENT PEDAL FAILED ON 12/15/14. DURING FAILURE, THE VEHICLE ENGINE COMPLETELY LOSES POWER AND GOES BACK TO IDLE. DURING CERTAIN MANEUVERS THIS IS A VERY DANGEROUS SITUATION, SUCH AS ACCELERATING TO MERGE ON THE FREEWAY OR PULLING OUT FROM A STOP SIGN IN TRAFFIC. I HAVE READ OF MANY INSTANCES WHERE THIS HAS HAPPENED TO OTHER FORD OWNERS. FORD NEEDS TO COME UP WITH A REPLACEMENT THAT IS RELIABLE AS THIS IS A KEY COMPONENT TO SAFE VEHICULAR TRAVEL. *TR

NHTSA ID 10670815 · filed Jan 7, 2015

VEHICLE CAN SHIFT OUT OF PARK WHEN KEY IS IN "ACCESSORIES" MODE WITHOUT PUTTING PRESSURE ON BRAKE PEDAL. *TR

NHTSA ID 10640536 · filed Oct 1, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

4
reports

From owner reports, verbatim

PURCHASED 6 TOYO HT OPEN COUNTRY TIRES. 4 OF THE 6 HAVE SEPERATED

NHTSA ID 11064078 · filed Jan 22, 2018

SET OF 5 UNIROYAL LIBERATOR TIRES PURCHASED NEW, LT265-75-16 LOAD RANGE E, 2002 F-250 4X4 (OEM SIZE) *THESE TIRES ARE NO LONGER AVAILABLE THRU WAL-MART WHERE THEY WERE PURCHASED AND INSTALLED. THE FOLLOWING OCCURRENCES WERE/ARE DUE TO DEFECTIVE TIRES, NOT ANY ACTIONS COMMITTED BY WAL-MART, THE INSTALLER/SELLER. OWNER OF VEHICLE IS CERTIFIED MECHANIC AND MAINTAINS VEHICLE & TIRES TO OEM SPECS. AT APPROX. 10,000 MILES ON TIRES, WE EMBARKED ON AN INTERSTATE HIGHWAY TRIP FROM FLORIDA TO IDAHO AND BACK, TRAVELING THRU UTAH, NOTICED AN IMBALANCE AT 70MPH. ENTERING IDAHO THE IMBALANCE NOW OCCURRED AT ALL SPEEDS. INSPECTION OF ALL TIRES REVEALED DRIVER-SIDE REAR TIRE TREAD HAD A PRONOUNCED BULGE A FOOT LONG IN THE CENTER OF TREAD. SPARE TIRE WAS INSTALLED, AND VEHICLE WAS DRIVEN TO WAL-MART IN BOISE. (MANAGER VERIFIED TREAD/BELT SEPARATION, TIRE STILL AT 70PSI.) REPLACED WITH GOODYEAR WRANGLER SAME SIZE. RETURNING TO FLORIDA, ANOTHER IMBALANCE OCCURRED ON THE INTERSTATE IN SOUTH-DAKOTA. INSPECTION REVEALED DRIVER-SIDE FRONT TREAD BULGED AND SEPARATING. THAT TIRE WAS REPLACED AT WAL-MART WITH A GOODYEAR WRANGLER. TRAVELING THRU WEST-MEMPHIS, THE ENTIRE PASSENGER-SIDE REAR TIRE TREAD DETACHED WITHOUT WARNING AND DEMOLISHED THE REAR QUARTER PANEL AND TAIL-LIGHT. (TIRE DID NOT BLOW-OUT/LOSE AIR PRESSURE, 80 PSI) VEHICLE WAS DRIVEN 3 MILES ON STEEL BELT TO HOTEL OFF OF INTERSTATE. SPARE TIRE WAS INSTALLED AND VEHICLE WAS DRIVEN TO WAL-MART FOR 3 GOODYEAR WRANGLERS. ALL 3 INCIDENTS HAPPENED ON INTERSTATE HIGHWAY. TIRES WERE AT CORRECT AIR-PRESSURE AND INSTALLED CORRECTLY. TIRES WERE NOT/HAD NOT BEEN OVERLOADED. WE SAVED THE TREAD SEPARATION TIRE CARCASS AND THE 2 REMAINING "GOOD" TIRES.

NHTSA ID 10904574 · filed Sep 7, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

THIS ACCELERATOR PEDAL WAS REPLACED BY FORD IN A FACTORY RECALL ON APRIL 2011. AT THE TIME THE ORIGINAL PEDAL WORKED FINE BUT IT WAS CHANGED OUR ANYWAY. THE REPLACEMENT PEDAL FAILED ON 12/15/14. DURING FAILURE, THE VEHICLE ENGINE COMPLETELY LOSES POWER AND GOES BACK TO IDLE. DURING CERTAIN MANEUVERS THIS IS A VERY DANGEROUS SITUATION, SUCH AS ACCELERATING TO MERGE ON THE FREEWAY OR PULLING OUT FROM A STOP SIGN IN TRAFFIC. I HAVE READ OF MANY INSTANCES WHERE THIS HAS HAPPENED TO OTHER FORD OWNERS. FORD NEEDS TO COME UP WITH A REPLACEMENT THAT IS RELIABLE AS THIS IS A KEY COMPONENT TO SAFE VEHICULAR TRAVEL. *TR

NHTSA ID 10670815 · filed Jan 7, 2015

AFTER BACKING MY CAMPING TRAILER INTO MY DRIVEWAY AFTER A 4 HOUR TRIP I NOTICED FUEL ON THE TRAILER TONGUE AND SMELLED A STRONG SMELL OF DIESEL. LOOKING UNDER THE TRUCK WHILE IT WAS STILL RUNNING I OBSERVED DIESEL FUEL POURING OUT ON THE GROUND FROM THE MOTOR. I QUICKLY SHUT THE MOTOR OFF BEFORE A FIRE RESULTED FROM THE HOT MOTOR. LATER, AFTER SEARCHING FOR THE SOURCE OF THE LEAK IT WAS FOUND THAT A METAL CLIP THAT WAS SECURED AROUND A STEEL FUEL LINE AND HAD RUBBED THROUGH THE LINE CAUSING FUEL TO LEAK OUT ON TOP OF THE MOTOR. *TR

NHTSA ID 10630251 · filed Sep 2, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

WENT TO START MY TRUCK AND THAT'S WHEN THE SPARK PLUG BLEW OUT. *TR

NHTSA ID 10456254 · filed Apr 23, 2012

FOR 5.4L V8 TRITON SOHC 1999-2002 SPARK PLUG BLOW OUT FROM CYLINDER HEAD. ITS NOT BEEN TWO YEARS AND THIS IS THE 3RD TIME IT HAS HAPPENED AT A COST TO ME OF $4600. PLUG INSTALLED IN ASSEMBLY BLEW OUT, HAD REPAIRED, IT BLEW OUT, HAD IT REPAIRED AGAIN BY A CERTIFIED FORD DEALER. IT LASTED MONTH & HALF. NOW WANT TO REPLACE CYLINDER HEAD WITH SAME POOR DESIGN HEAD PUTTING ME BACK WHERE I WAS 3 PLUGS AGO AND READY TO SPEND $4600. MORE. THERE IS ONLY 4 THREADS HOLDING ANY AND ALL PLUGS. DESIGN FLAW. I WORK IN AVIATION, IF OUR BLADES STARTED BLOWING OUT, THEY WOULD GO THROUGH THE CABIN KILLING PASSENGERS AND THEN PLANE WOULD CRASH KILLING THOSE LEFT. THERE WOULD BE A GOV INVESTIGATION ON ONE INCIDENT. PLEASE CHECK TO SEE THAT THOUSANDS OF OTHER CONSUMERS HAVE HAD THIS HAPPEN. THEY WILL RECALL FOR CRUISE CONTROL BUT NOT FOR POOR DESIGN CYLINDER HEADS. WHAT GOOD IS A VEHICLE WITHOUT AN ENGINE? *TR

NHTSA ID 10226102 · filed Apr 30, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

MY 2002 F250 SUPERDUTY WITH 7.3L DIESEL WILL NOT TURN AT PARKING SPEEDS AND HIGHER SPEEDS IF APPLYING THE BRAKE. I HAVE CONTACTED FORD AND OTHER OWNERS WITH THE SAME VEHICLE AND THEY ALL SAY IT IS CONSISTENT WITH THE 7.3L POWERED SUPERDUTY TRUCKS. I BELIEVE THIS IS A VERY DANGEROUS CONDITION AND DO NOT WANT TO BE PUT INTO A POSITION WHERE I MAY HURT SOMEBODY DUE TO A FAULTY DESIGNED STEERING SYSTEM. INCREASING RPM DOES NOT HELP. MY TALKING TO EXPERTS HAS FOUND THE GENERAL CONSENSUS TO BE THAT THE HYDRO BOOST PUMP DOES NOT PRODUCE ENOUGH VOLUME AND WAS A POOR DESIGN RELEASED TO THE PUBLIC. MY RESEARCH ON THE ISSUE ALSO FOUND THAT THOUSANDS OF CUSTOMERS COMPLAINED EARLY ON AND BECAUSE THERE WERE NO DEATHS IT WAS DISMISSED AS A NON ISSUE. I THINK THIS NEEDS TO BE ADDRESSED AS I HAVE ONLY 40,000 MILES AND THIS IS A DANGEROUS CONDITION THAT HAS ONLY FORTUNATELY NOT CAUSED ANY DEATHS THAT I'M AWARE OF.

NHTSA ID 10731993 · filed Jul 5, 2015

WHILE FOOT IS ON THE BRAKES STEERING WHEEL WILL NOT TURN. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

NHTSA ID 8012392 · filed Jun 21, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE. *TR

NHTSA ID 10626186 · filed Aug 18, 2014

WHILE TRAVELING DOWN INTERSTATE AT 65 MPH WITH SPEED CONTROL ENGAGED, WHEN HITTING BRAKE TO BEGIN SLOW DOWN TO EXIT UP RAMP, I PRESSED THE BRAKE TO DISENGAGE THE SPEED CONTROL, HOWEVER THE TRUCK BEGAN TO ACCELERATE EVEN WHEN DEPRESSING THE OFF BUTTON FOR SPEED CONTROL. VEHICLE CONTINUED TO ACCELERATE, SO I HAD TO PUT TRANSMISSION INTO NEUTRAL AND PULL OVER UNTIL VEHICLE SLOWED. *TR

NHTSA ID 10442151 · filed Jan 3, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

VEHICLE SECURITY MODULE- THIS MODULE CONTROLS DOOR LOCKS ( FOB & VEHICLE IN MOTION AUTO DOOR LOCKS), AUTO HEADLAMPS, SAFETY DOOR AJAR INDICATORS, ALL INTERIOR ELECTRICAL AUTO LAMP & RADIO FEATURES. ALL THESE ITEMS ON VEHICLE ARE INOPERATIVE DUE TO FAULTY MODULE (VSM). FALSE SAFETY INDICATIONS ARE BEING DISPLAYED. ORIGINAL PART # IS 2C7T-15K602-AJ, REPLACEMENT PART # IS 4C7Z-15604-AC. VEHICLE HAS BEEN AT DEALERSHIP ALMOST (2) MONTHS. INFORMED VEHICLE NON-REPAIRABLE DUE TO UNAVAILABILITY OF PART FROM FORD MOTOR COMPANY. THIS IS A SAFETY ITEM ! ACCORDING TO ON-LINE WEB-SITES, HIGH VOLUME OF OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. SINCE THIS A SAFETY ISSUE ( DOOR AJAR INDICATOR & AUTO HEAD LIGHT TURNING OFF WHILE DRIVING), PLEASE ADVISE REMEDY. FORD DEALERSHIP OR FORD MOTOR CO HAS NOT SHOWN ANY INTEREST IN REPAIR OR PART AVAILABILITY. *TR

NHTSA ID 10558433 · filed Jan 4, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WITH A LIGHT TAP AND RELEASE ON THE BRAKES, THE ENTIRE FRONT END STARTS VIOLENTLY SHAKING AND THE STEERING WHEEL BEGINS TO VIOLENTLY STEER IN LEFT AND RIGHT VIOLENT MOTIONS. REFUSES TO STOP SHAKING UNTIL THE TRUCK COMES TO A COMPLETE REST. DURING THIS TIME I HAVE NO STEERING, OR BRAKING. THIS MOST NOTABLY HAPPENS WHILE HAULING A TRAILER (5TH WHEEL OR BUMPER TOW), BUT HAS BEEN DUPLICATED BY DEALER WITHOUT A TRAILER. WHILE NOT BEING ABLE TO STOP, HAD TO USE THE TRAILER BRAKES (ELECTRONIC), AND DOWNSHIFTING, AND SOME VERY TRICKY DRIVING TECHNIQUES TO COME TO A SAFE STOP. THIS HAS HAPPENED NUMEROUS TIMES, VEHICLE WAS IN FOR SERVICE TO THE FRONT END EARLIER ON DO TO EXCESSIVE FRONT TIRE WEAR WHICH I BELIEVE WAS THE ONSET OF THIS HIDDEN PROBLEM. A VERY DANGEROUS SITUATION, AS THIS HAS HAPPENED TO ME ON SEVERAL MOUNTAIN DOWNGRADES. EACH TIME AN ACCIDENT WAS AVOIDED DO TO MY SUPERIOR DRIVING SKILLS. DEALERSHIP, FORD, AND EXTENDED WARRANTY COMPANY REFUSE TO REPLACE PART THAT THEY ADJUSTED AND COVER UNDER WARRANTY.(STEERING BOX, AND LINKAGE), THAT MOST DEFINITELY WOULD HAVE SEEN SOME EXCESSIVE WEAR DURING THE TIMES THAT IT WAS DOING THIS. VERY DEADLY SITUATION, THAT NEEDS TO BE ADDRESSED. SEVERAL WITNESSES TO THIS ARE AVAILABLE AT REQUEST. HAPPENED ON FEB 29, FEB 27, MARCH 14, MARCH 12, MARCH 15, AND SO ON... TOOK THE DEALER NEARLY 3 DAYS WITH THE VEHICLE TO FIND THIS PROBLEM! *NM

NHTSA ID 10062433 · filed Mar 17, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .