2012 Ford Fiesta Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Ford Fiesta, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)26935.8%
- Body & structure12817.0%
- Engine7510.0%
- Electrical678.9%
- Interior & seats648.5%
- Driver assistance466.1%
- Exterior lighting222.9%
- Brakes172.3%
- Airbags152.0%
- Steering131.7%
- Other / unspecified81.1%
- Fuel system81.1%
- Transmission70.9%
- Tires & wheels40.5%
- Visibility30.4%
- Seat belts30.4%
- Suspension30.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While driving, my son's car started to have issues when it was shifting gears (it's an automatic). Then a warning came up on the dash saying something like "Transmission malfunction, service immediately". We were on our way to a mechanic to pick up another vehicle so we left it with them. They confirmed the issue and stated it is related to the clutch system (which I believe is the dry clutch system that has been recalled with similar car models). We have not taken it to the manufacturer/Ford dealership yet, but are trying to figure out our options on this faulty transmission design. Not aware of any issues prior to this incident.
I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced 3 times for this particular car and failed the same manner each time - meaning 3 near accidents have occured because this transmission fails. Across the USA; more than 50 people have been injured as a result of this transmission failing.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced 3 times for this particular car and failed the same manner each time - meaning 3 near accidents have occured because this transmission fails. Across the USA; more than 50 people have been injured as a result of this transmission failing.
Nothing
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2012 Ford Fiesta. The contact stated while driving at an undisclosed speed, there was an abnormal ticking sound coming from the engine compartment, and the vehicle began to vibrate violently, after which the contact observed white smoke coming from the exhaust pipe. The contact also stated that there was a coolant odor throughout the interior of the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The overheating and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Car TCM blew and Leif Johnson refusing to schedule repairs with loaner car for fix.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to accelerate, the vehicle hesitated to move forward or backwards. Additionally, the contact stated that the ignition key had failed to operate as intended also. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified on the failure. The approximate failure mileage was 12,000.
The contact owns a 2012 Ford Fiesta. The contact stated that while attempting to activate the headlights, the headlights failed to respond. The contact stated that several attempts were needed for the headlights to become operable. However, the failure reoccurred, and the low-beam headlights failed to function as needed. The contact checked the high-beam headlights and the high-beam headlights functioned properly. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 19B22 - Corrosion due to road salts in the Battery Junction Box (Electrical System, Visibility). The failure mileage was approximately 153,000.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.
2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES FOR REPAIRS AND INFORMED BY THE DEALER THAT PARTS WERE NOT AVAILABLE.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was driving to work this morning; the car made a horrible "clunk" when I accelerated to around 20 then lost power and nearly crashed. The car then displayed error lights (yellow CEL, yellow wrench icon, HEAD unit showed "transmission issue service immediately" This is a direct result of the DPs6 transmission put into all 7th gen Ford Focus/Fiesta models. This DCT transmission has been replaced 3 times for this particular car and failed the same manner each time - meaning 3 near accidents have occured because this transmission fails. Across the USA; more than 50 people have been injured as a result of this transmission failing.
The contact owns a 2012 Ford Fiesta. The contact stated that the vehicle failed to start with several unknown warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission module and battery needed to be replaced. The vehicle was repaired; however, the failure persisted. While driving, the vehicle continued to jerk and there was smoke coming through the vents. The check engine warning light was illuminated. Additionally, there was an abnormal booming sound detected. The contact had to depress the accelerator pedal continually for the vehicle to respond as needed. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 28,100. The consumer stated parts alone were $872 of which he doesn't have due to his disability.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2012 Ford Fiesta. The contact stated while driving 70 MPH, the low-beam headlights became inoperable. There were no warning lights illuminated. Additionally, the USB port was inoperable. The vehicle was taken to the dealer and was diagnosed with corrosion and a fractured pin. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.
The contact owns a 2012 Ford Fiesta. The contact stated that after starting the vehicle, the headlights failed to illuminate. The contact stated that later while driving, they then illuminated independently. No warning lights were illuminated. The failure became recurrent and the low beam headlights no longer illuminated and only the high beam headlights illuminated. The vehicle had not yet been taken to an independent mechanic or dealer for diagnosis or repair. The manufacturer was made aware of the failure and informed that the diagnosis and repairs were the contact's responsibility and he was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 140,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
My brakes on my ford fiesta are not giving me enough pressure to stop on time , which is an hazard. The master cylinder and calipers have been replaced and my brakes are still not working properly and safely. The brake pads have been replaced , the rotors as well and nothing is still working. I’ve been driving like this for more than 6 months and it’s a hazard. I’ve taken it to different mechanics , etc nothing still not working. When pressing the brakes it’s no pressure and I have to mash it all the way to the ground which still feels Iike it does not want to stop for me.
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Air bag light on intermittently, then recently it's been continuously on
I JUST BOUGHT A USED 2012 FORD FIESTA AND I REALIZED AFTER BUYING IT THAT THE ODOMETER ISN'T WORKING AT ALL. THE TRANSMISSION ALSO ISN'T WORKING PROPERLY. WHEN I START THE CAR, THE 1RT GEAR WON'T GO INTO SHIFT SO THE CAR STUTTERS AND SHAKES. I TOOK THE CAR TO A FORD DEALER BUT THEY INSISTED THAT THE CAR DOESN'T HAVE A RECALL FOR THE TRANSMISSION. I KNOW THAT THERE IS A CONSUMER CLASS ACTION SUIT AGAINST FORD DUE TO FAULTY TRANSMISSIONS BUILT INTO THESE MAKE AND MODEL. I HAVE CONTACTED A LAWYER AND I AM WAITING TO HEAR FROM HIM. I WOULD LIKE TO FILE A FORMAL COMPLAINT. THANK YOU. P.S: I DO NOT KNOW WHAT TYPE OF PHOTOS OR DOCUMENTS YOU WOULD LIKE ME TO UPLOAD DO PLEASE CONTACT ME WITH MORE INFORMATION WITH THIS REGARD.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
RANDOMLY MY STEERING WHEEL WILL GET LOCKED UP WHEN DRIVING. IT MAKES IT HARD TO TURN. THE SAFETY WARNING COMES ON. SOMETIMES I CAN TURN THE VEHICLE OFF AND BACK ON A HALF HOUR LATER AND THE PROBLEM JUST DISAPPEARS. SOMETIMES IT TAKES LONGER.
WE BOUGHT OUR 2012 FORD FIESTA ABOUT A 2 YEARS AGO. SINCE THEN WE HAVE TAKEN IT TO 2 MECHANICS AND THE PROBLEMS PERSIST. THE TRANSMISSION SHUDDERS AND LURCHES FORWARD AT RANDOM. THE CAR HAS MAJOR ISSUES ACCELERATING AND HAS ALMOST GOTTEN US IN MANY ACCIDENTS. THE CAR SEEMS LIKE IT GETS STUCK IN A LOWER GEAR AND WILL NOT MOVE OUT OF IT EVEN AS YOUR FOOT IS PRESSED ALL THE WAY DOWN.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
METAL FATIGUE IN LUG NUTS AS MY WIFE AND I WERE GETTING READ TO PULL ON TO THE DALLAS NORTH TOLLWAY (SPEED LIMIT 70 MPH) ON 11/23/16, ANOTHER MOTORIST DESPERATELY FLAGGED US DOWN AND YELLED YOUR TIRE IS FALLING OFF. THE TIRES WERE ROTATED THE FRIDAY BEFORE (11/18/16) AT STANLEY POINT FORD. UPON STOPPING, THREE OF THE FOUR LUG NUTS WERE LOOSE. I HAD THE CAR TOWED TO STANLEY POINT FORD AND THE SERVICE MANAGER REPORTED BACK TO ME THAT THOSE THREE LUG NUTS WERE STRETCHED AND WORN. HE ALSO FOUND TWO OTHERS ON THE CAR IN THE SAME SHAPE. THEY REPLACED ALL 16 LUG NUTS ON THE CAR. (SEE ATTACHED)
THIS VEHICLE HAS HAD CONSISTENT TRANSMISSION SHUDDER AND ENGINE RATTLE UPON ACCELERATION WHICH AFFECTS THE THE INITIAL ACCELERATION OF THE CAR. THE SPORADIC DELAY IN INITIAL ACCELERATION HAS BEEN AN ONGOING SAFETY CONCERN. MOST RECENTLY THE VEHICLE ALMOST STALLED COMPLETELY AFTER BEGINNING TO ACCELERATE INTO A MERGE. THERE WAS A FEW SECOND DELAY IN ANY MOVEMENT OR POWER TO THE CAR. LUCKILY THERE WAS NO ONE COMING AT THE TIME OR THIS VEHICLE MALFUNCTION WOULD HAVE CAUSED A SERIOUS ACCIDENT. MY CAR HAS BEEN IN TO A FORD SERVICE CENTER 5 TIMES FOR THIS COMPLAINT AND IT IS STILL NOT RESOLVED. I AM ALSO CONCERNED THAT FORD KNOWINGLY REPLACED THE CLUTCH AND SEALS IN MY CAR WITH MALFUNCTIONING PARTS. APPARENTLY NEWLY ENGINEERED PARTS WERE PRODUCED AS A PATCH FOR THIS ISSUE. EITHER THE OLD PARTS WERE USED TO FIX MY CAR, WHICH WOULD BE QUITE AN EGREGIOUS SAFETY ISSUE, OR THE NEWLY ENGINEERED PARTS ARE STILL MALFUNCTIONING. EITHER WAY I DO NOT FEEL THAT MY FORD FIESTA IS SAFE TO BE ON THE ROAD AND FORD HAS NOT ADEQUATELY ADDRESS THIS ISSUE TO RESOLVE THE MATTER.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I just got the car in June 1st.2022 it's broken down 5x stopped in middle of us.19 North 2x it won't keep oil it's leaking out running hot blowed the hose loose 1x last week,it started weeks ago refused to start up and shutting down now, shuddering, it's at machanic shop now in largo, Florida he stated the car is not usable and unsafe to drive any longer the motor as well is gone and white smoke is coming from the muffler.the used car dealership truecars on park blvd.is trying to force me to keep the car I haven't driven the car in 2wks.this week will be 3 I have fixed Alot of things on the car in little time I can't afford to replace something that was damaged already my first to be car and it's been a bad experience.but I do know I will not put my life or anyone else lives in danger to fix the serious major damage with this car someone please contact me and help guide me as to what to do with this situation in desperate need.God bless.sincerly!!!
Car turns off randomly when driving. Majority of the time it happens when the car is slowing down or turning. Check engine light just turned on 8/27 reading code PO101 meaning there isn’t enough fuel getting to the engine or too much is going to the engine.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
The contact's son owns a 2012 Ford Fiesta. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and was unable to reverse with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 30 MPH, the vehicle failed to exceed 30 MPH. Additionally, while the vehicle was changing gear, the vehicle was jerking abnormally. While attempting to reach a safe area, the vehicle stalled twice. The contact was able to restart the vehicle both times however, the failure recurred. The contact stated that the Hill Assist warning light and two additional unknown warning lights were illuminated. The contact stated that while in a safe area, the vehicle failed to restart. The local dealer was contacted and arranged for the vehicle to be towed to their location; however, the contact was unsure if the vehicle had been towed. The vehicle was not diagnosed. The contact stated that the dealer mentioned that the failure might be related to an unknown Technical Service Bulletin for the TCM. The contact was informed that the vehicle was out of warranty for repair. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 165,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TIRE WEARING OUT UNDER 30.000 MILES
FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
The contact owns a 2012 Ford Fiesta. The contact stated that while attempting to activate the headlights, the headlights failed to respond. The contact stated that several attempts were needed for the headlights to become operable. However, the failure reoccurred, and the low-beam headlights failed to function as needed. The contact checked the high-beam headlights and the high-beam headlights functioned properly. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 19B22 - Corrosion due to road salts in the Battery Junction Box (Electrical System, Visibility). The failure mileage was approximately 153,000.
DRIVING ON A TWO WAY ROAD, THE LOW BEAM HEAD LIGHTS WENT OUT. I COULD NOT SEE. I WAS LUCKY THAT THE HIGH BEAMS WORKED. THE PROBLEM WAS WHEN ANOTHER CAR WAS COMING TOWARDS ME AND I HAVE SWITCH TO THE LOW BEAMS. I REACHED MY DESTINATION BUT THE PROBLEM PERSIST.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
I just got the car in June 1st.2022 it's broken down 5x stopped in middle of us.19 North 2x it won't keep oil it's leaking out running hot blowed the hose loose 1x last week,it started weeks ago refused to start up and shutting down now, shuddering, it's at machanic shop now in largo, Florida he stated the car is not usable and unsafe to drive any longer the motor as well is gone and white smoke is coming from the muffler.the used car dealership truecars on park blvd.is trying to force me to keep the car I haven't driven the car in 2wks.this week will be 3 I have fixed Alot of things on the car in little time I can't afford to replace something that was damaged already my first to be car and it's been a bad experience.but I do know I will not put my life or anyone else lives in danger to fix the serious major damage with this car someone please contact me and help guide me as to what to do with this situation in desperate need.God bless.sincerly!!!
YES WHEN I TURN ON MY CAR IT MAKES A LITTLE NOISE ON THE ENGINE. AND ALSO WHEN I DRIVING THE CAR IT MAKES IT LOUDER AND THE TRANSMISSION SLIPPED ON THE FIRST GEAR IT DOESN'T RUN PROPERLY AT ALL... CAUSE I HAVE OTHER CAR AND IT RUNS REAL GOOD NO PROBLEMS AT ALL.. WELL THANKS I HOPE THEY WILL HELP ME
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THIS FORD FIESTA HAS MANY PROBLEMS I HAVE SPEND OVER 1300 DOLLARS THIS CAR HAS MANY SAFETY ISSUES. THE DOORS POPED OPEN WHILE DRIVING THIS CAR. I CONTACTED FORD AND THE REPRESENTATIVE WAS NOT CARING SHE STATED IT'S OUT OF THEIR WARRANTY . I EXPLAINED TO HER THAT THE DOORS CAME OPEN WITH MY TWO YEAR OLD IN BACK SEAT IN A CAR SEAT COULD HAVE FELL OUT. I ALSO TOLD HER THE CAR STOPPED IN THE MIDDLE OF THE ROAD. IT'S SOMETHING WRONG WITH THE TRANSMISSION ON THIS CAR. THIS VEHICLE IS NOT SAFE AND I WOULD LIKE THIS LOOKED INTO. I WAS TRAVELING ON A HIGHWAY ALL AMERICAN IN FAYETTEVILLE NC.
TIE RODS AND SWAY BARS WORE OUT AT 32K MILES AND 5 YEARS ,1 MONTH, AS DID ORIGINAL TIRES.. EXPECTED LONGER WEAR THAN THIS ON SUCH A NEW CAR, AS I HAVE GONE > 100K ON MY PREVIOUS SMALL FORD SUSPENSIONS UNTOUCHED. DEALER WANTED >$1100 TO REPAIR., SO I WENT TO NAPA AFTER MARKET PARTS WITH LIFETIME WARRANTEE TO FIX.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .