2013 Ford Fiesta Interior & seats Problems

The contact owns a 2013 Ford Fiesta. The contact received the recall notification letter for NHTSA Campaign Number: 20V331000 (latches, locks, and linkages). The contact stated that the passenger-side door opened while driving at 30-35 MPH. While her daughter was driving, the passenger side rear door came ajar. No warning lights were illuminated. The vehicle was taken to the local dealer, who was able to inspect and confirm the failure. The repair was approved then denied. The vehicle had not been repaired. The manufacturer was contacted, who referred her to another dealer. The approximate failure mileage was 88,000.

NHTSA ID

11741575

Incident

May 13, 2026

Mileage

88,000 mi

The contact owns a 2013 Ford Fiesta. The contact stated that while driving approximately 40-45 MPH, the driver's door unintendedly opened. The contact immediately pulled over to attempt to close the door; however, the door failed to close. The contact used a rope to keep the door closed with the rear passenger’s door on the driver's side door. The vehicle was previously included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), and the vehicle was inspected and determined that there was no failure with the doors. The vehicle was not repaired at that time, and the recall was closed. The vehicle was taken to the dealer who diagnosed that the door latch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 78,000.

NHTSA ID

11663207

Incident

Apr 18, 2025

Mileage

78,000 mi

The vehicle suffered a direct rear impact from another vehicle traveling approximately 95 mph while this Ford Fiesta was traveling 60 mph forward. Both front seats were positioned upright with a properly seated driver and a passenger seated whilst turning his body behind the seat. The impact was severe enough to trigger the Ford Fiesta's SOS Post-Crash Alert System. As a result of the impact, both front seats of the vehicle broke free of their positions and reclined backwards. This action of the seats cause the driver to lose control of the vehicle as his hands were stripped from the wheel. The airbags did not deploy. The driver's head flew forward and slammed back hard into the headrest. The vehicle was inspected by a police officer at the scene who commented that the seats had failed. The vehicle was also inspected by an insurance inspector. The vehicle is currently in the possession of Progressive and may be available to inspect. The vehicle was in proper working order before the accident occured and provided no sign of issues with the seats.

NHTSA ID

11627821

Incident

Sep 18, 2024

The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the door closed by using a cord. The contact moved her grandchild to the rear middle seat. The contact also stated that while driving on another occasion, the front driver's side and front passenger's side doors inadvertently opened.  Additionally, the contact stated while driving on a slight incline, the vehicle inadvertently rolled back. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact depressed the brake pedal, but the failed to respond. The contact engaged the electronic parking brake; however, the vehicle rolled to the base of the incline. The contact was able to continue driving on the leveled road surface. The contact stated that the failure had been recurring while driving on an incline. The manufacturer was notified of the failure and advised to contact the dealer for recall repairs. The dealer was contacted. The vehicle was not diagnosed nor repaired. The contact also stated that the seat belts pretensioners of the vehicle were not retracting as intended. Additionally, the contact stated that the vehicle was previously involved in a crash. The contact stated while idled at the traffic light, another vehicle crashed into the front end of the vehicle. The front driver's side air bag and knee air bag deployed and propelled burning fragments on the contact's face, legs, neck chest, arms. The contact also stated that the front driver's side air bag also hit her on her chin and neck and knocked her unconscious. The contact was transported to the hospital by emergency services. A police report was filed. The contact stated that she sustained burns all over her body and had been r

NHTSA ID

11539847

Incident

Aug 21, 2018

Mileage

32,000 mi

DOOR LATCHES KEEP BREAKING. I HAVE ALREADY PAID TO FIX 2 NOW A 3RD ONE IS BROKE. THERE WAS A RECALL FOR THE DOOR LATCHES ON THE SAME YEAR, MAKE, MODEL BUT MY VIN NUMBER WAS NOT INCLUDED.

NHTSA ID

11465101

Incident

Apr 1, 2022

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LATCH HAD MALFUNCTIONED AND THE DOOR WOULD NOT REMAIN CLOSED OR LOCKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

NHTSA ID

11349001

Incident

Aug 9, 2020

Mileage

105,000 mi

THE DOOR ON MY 2013 FORD FIESTA OPEN!! MY DAUGHTER WAS MAKING A LEFT TURN TO MERGE ON TO THE INTERSTATE WHEN THE REAR PASSENGER DOOR FLEW OPEN AND ALL THE THINGS SHE HAD FELL OUT! SUPPOSE MY LITTLE NIECES WERE IN THERE OR THE DOOR FLIES OPEN AND A CAR HITS IT! I LOOKED UP HOW TO FIX WHEN I CAME ACROSS A RECALL STATING THE DOORS UNLATCH!! RECALL: 20S30 IS THE RECALL; I WENT TO THE DEALERSHIP. THE SERVICE ADVISOR STATED THEY DON?T HAVE THE ?KITS? TO FIX ALL 4 DOORS RIGHT NOW AND THEY WON?T HAVE THEM UNTIL SEPTEMBER !! IN THE MEANTIME I COULD HAVE ONE DOOR FIXED FOR ABOUT $500! I COULD SAVE MY INVOICE AND ASK FOR REIMBURSEMENT AFTER ALL DOORS HAVE BEEN FIXED; AFTER RECALL IS PERFORMED. THIS IS A HUGE SAFETY ISSUE BECAUSE IF I FIX ONE DOOR WHAT?S TO SEE ANOTHER DOOR JUST OPEN AND SOMETHING TRAGIC OCCURS! I NEED TO DRIVE THE VEHICLE; WE DON'T HAVE ANY OTHER MEANS OF TRANSPORTATION. I HAVE DOCTOR APPOINTMENTS 4-5 TIMES A WEEK; NOT TO MENTION WORK AS WELL! WE NEED SOME ASSISTANCE , SOMEONE THAT IS WILLING TO ADDRESS AND RECTIFY THIS ISSUE IMMEDIATELY. *TR

NHTSA ID

11331199

Incident

Jun 26, 2020

Mileage

90,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN STATE FORD (3535 W. COLONIAL DR, ORLANDO, FL 32808, (407) 299-5900) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11329001

Incident

Jun 14, 2020

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE REAR DOOR OPENED INDEPENDENTLY. THE CONTACT STATED THE DOOR WAS SECURED USING BUNGEE CORDS. THE VEHICLE WAS TAKEN TO SAN TAN FORD LOCATED AT 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED TO HAVE THE DOOR LATCH OPERATE AS DESIGNED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR ALSO EXPERIENCED A SIMILAR FAILURE AND WAS ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

NHTSA ID

11327077

Incident

Jun 1, 2019

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LOCK WAS DEFECTIVE. THE CONTACT CALLED KOONS FORD OF BALTIMORE LOCATED AT (6970 SECURITY BLVD, WOODLAWN, MD 21244) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ID

11311044

Incident

Jun 19, 2019

Mileage

115,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING LOW SPEEDS, THE REAR DRIVER'S DOOR OPENED, THE "LEFT DOOR OPEN" MESSAGE WAS DISPLAYED, AND A BEEPING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BANNER FORD (6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) WHERE IT WAS DIAGNOSED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15B246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 92,393.*DT *DL

NHTSA ID

11288232

Incident

Oct 18, 2018

Mileage

92,393 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO CLOSE. THE CONTACT HAD A BUNGEE CORD ATTACHED TO THE DOOR TO KEEP IT SHUT. ALSO, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700), BUT WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-[XXX AND XXX], BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 65,000.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

NHTSA ID

11267611

Incident

Oct 1, 2019

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT CELLA FORD (3210 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-4011) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE DOOR LATCHES. IMMEDIATELY AFTER LEAVING THE DEALER, THE REAR PASSENGER DOOR LATCH FAILED AGAIN AND WAS REPLACED FOR FREE. OVER TIME, EACH OF THE DOOR LATCHES THAT WERE REPLACED PER THE RECALL ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

11222247

Incident

Apr 1, 2015

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN THE DOORS WERE CLOSED, THEY DID NOT LATCH. THE CONTACT CALLED WALDORF FORD AT 301-234-7591 (LOCATED AT 2440 CRAIN HWY, WALDORF, MD 20601) AND WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

NHTSA ID

11222087

Incident

Jun 17, 2019

Mileage

92,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 156,000.

NHTSA ID

11164185

Incident

Dec 29, 2018

Mileage

156,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE PASSENGER SIDE DOOR INADVERTENTLY OPENED. THE PASSENGER HAD TO MANUALLY HOLD THE DOOR CLOSED WHILE THE CONTACT DROVE TO THE RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND RECOMMENDED THE CONTACT TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 54,000.

NHTSA ID

11115298

Incident

Aug 1, 2018

Mileage

54,000 mi

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO CLUTCH ASSEMBLY, DRIVE SHAFT, TRANSMISSION REPAIRS AND DOOR LATCH RECALL ISSUES. *SMD *JS

NHTSA ID

10747360

Incident

Jun 27, 2013

TL* THE CONTACT OWNS A 2013 FORD FIESTA. UPON DRIVING OUT OF A PARKING SPACE, THE CONTACT NOTICED THAT THE DOOR AJAR INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO PARK, EXITED THE VEHICLE, AND CHECKED THE FRONT PASSENGER DOOR BY OPENING AND CLOSING IT; HOWEVER, THE DOOR FAILED TO LATCH. THE CONTACT HAD TO TIE THE DOOR SHUT WITH A PLASTIC STRAP LIKE MATERIAL. THE CONTACT DROVE TO MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366 (636) 978-3673) WHERE IT WAS DIAGNOSED WITH A FAILED DOOR LATCH. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS SINCE THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT HE EXPERIENCED A FAILURE WITH THE REAR PASSENGER DOOR IN SEPTEMBER OF 2016, WHERE IT FAILED TO LATCH. THE VEHICLE WAS TAKEN TO MARSHALL FORD AGAIN AND THE REAR PASSENGER DOOR LATCH WAS DIAGNOSED AS FAULTY. THE CONTACT STATED THAT THE DEALER'S WORK ORDER ONLY STATED THAT ONE OF THE REAR DOORS WAS REPAIRED, NOT ALL FOUR DOORS AS INDICATED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN CALL FROM A SUPERVISOR. THE REAR PASSENGER DOOR LATCH FAILURE OCCURRED ON 9/8/2016 AND THE FRONT PASSENGER DOOR FAILURE OCCURRED ON 6/23/2017. THE FAILURE MILEAGE WAS 124,000.

NHTSA ID

11000832

Incident

Sep 8, 2016

Mileage

124,000 mi

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DOOR LATCH MALFUNCTION AND SEEKS REIMBURSEMENT FOR INSTALLATION OF RECALLED DOOR LATCH PART. *SMD *JS

NHTSA ID

10947148

Incident

Dec 1, 2016

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIR, WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AS WELL. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET AS THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

NHTSA ID

10979082

Incident

Sep 15, 2016

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL A RECALL REPAIR WAS COMPLETED FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPLACING THE PART WITH THE SAME PART. THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10954864

Incident

May 12, 2016

TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED AND FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

NHTSA ID

10954853

Incident

Jun 15, 2013

Mileage

43,000 mi

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S DOOR SENSOR INDICATED THAT THE DOOR WAS NOT CLOSED. AFTER STOPPING TO EXAMINE THE DOOR, THE DRIVER DISCOVERED THAT THE DOOR LATCH WAS FAULTY AND THE DOOR WOULD NOT REMAIN CLOSED. THE CONTACT INDICATED THAT THE FOUR DOOR LATCHES WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

NHTSA ID

10892922

Incident

Aug 2, 2016

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS COMPLETED, THE CONTACT BEGAN EXPERIENCING A FAILURE. WHEN ATTEMPTING TO LOCK THE VEHICLE, THE WARNING LIGHT INDICATED THAT THE DOORS WERE SUCCESSFULLY LOCKED. WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS UNLOCKED AND THE LIGHT INDICATED THAT THE DOORS WERE LOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES) WAS STILL REFERRED TO AS AN OPEN RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10838580

Incident

Feb 24, 2016

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10816707

Incident

Dec 27, 2015