Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2014 Ford Fiesta submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Ford lug nuts swelled up so much that nobody could get tires off. Had to go to dealer and pay $250 to get those off and replaced. I was lucky that I was just trying to rotate the tires vice having to replace a flat.
The contact owned a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle caught fire from underneath the hood. The contact was able to safely exit the vehicle but suffered a left knee injury while exiting the vehicle. No medical attention was received. The fire department was able to extinguish the fire. The contact was unaware if there was a police or fire department report. The vehicle was towed to the contact's residence and had not yet been deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The manufacturer transferred the contact to file a complaint with NHTSA. The failure mileage was approximately 47,700.
Swollen lug nuts made removing wheels impossible. Unable to receive balance at a shop. Tire blowout on 28Apr22 caused prolonged disablement in unsafe area due to inability to remove lug nuts and change tire.
None of the recalls were ever done to my vehicle. Mailing problems didn’t receive notification in mail. Door handle fell off and window handles coming off. Tag light glitching and in car press light doing the same. Crack plastic parts of car cracked years ago. Strange engine leak. Door panels coming off and panel around gear broke a year after I got the car. I sent complaint two years ago. I have not heard from anyone.
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 35-40 MPH, THE CONTACT FELT A LOT OF PLAY IN THE WHEELS AND THE VEHICLE JERKED. THE VEHICLE SELF CORRECTED AND OPERATED AS DESIGNED. IN ADDITION, THE TRACTION CONTROL, ABS, TPMS, AND MAINTENANCE WARNING INDICATORS WERE ILLUMINATED AND THE SPEEDOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO PRECISION FORD (945 N MAIN ST, LILLINGTON, NC 27546, 910-814 2243), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 100,000.
AFTER HAVING A FLAT TIRE, I FIND THAT THE INCLUDED LUG WRENCH WILL NOT FIT THE LUG NUTS. AFTER A GOOD SAMARITAN STOPPED TO HELP ME, AND HAD A 4 WAY WRENCH, WE FOUND THAT THE LUGS WOULD JUST SPIN. THEY WOULD NOT LOOSEN OR TIGHTEN. AFTER 3 HOURS ON THE SIDE OF THE ROAD, AND 3 PHONE CALLS TO THE LOCAL FORD DEALER, HE TOLD US THE LUGS HAD AN OUTER LAYER THAT WOULD SWELL OVER TIME CAUSING THIS PROBLEM. WE HAD TO PUT A SOCKET ON THE LUG NUT AND BEAT THE SOCKET ON, TO SQUEEZE DOWN THE OUTER LAYER ONTO THE ACTUAL LUG. IF NOT FOR SOMEONE ELSE'S KINDNESS, I WOULD'VE BEEN STUCK ON THE SIDE OF THE ROAD, HAVING TO CALL A TOW TRUCK, FOR A SIMPLE NAIL IN MY TIRE. LUG WRENCHES AND SPARE TIRES HAVE NO PURPOSE WHEN YOU CANNOT GET THE LUGS OFF. AFTER HAVING THIS PROBLEM AND RESEARCHING IT, I HAVE FOUND THIS TO BE A PROBLEM WITH ALMOST ALL FORD MODEL VEHICLES, AND SO FAR, NOTHING HAS BEEN DONE TO FIX IT. THIS IS A MENTAL AND PHYSICAL HAZARD THAT CAN EASILY BE FIXED BY SOLID LUG NUTS INSTEAD OF THE JUNK THAT IS STILL BEING USED BY FORD. NOW I HAVE OUT OF POCKET EXPENSES TO REPLACE LUGS, BECAUSE OF A BAD DESIGN.
I WROTE A LETTER TO FORD MOTOR COMPANY REGARDING THE OPTIMO H426 TIRE MANUFACTURED BY HANKOOK ON MY NEW 2014 FORD FIESTA THAT WAS PURCHASED IN JANUARY 2014. I FELT THAT IT SHOULD HAVE BEEN UNDER WARRANTY SINCE THE BUBBLE WAS LOCATED ON THE SIDE WALL OF THE TIRE AND NOT ON THE TREAD. I RECEIVED A RESPONSE THAT WAS UNSATISFACTORY AND THEY WOULDN'T REIMBURSE ME FOR THE COST OF A NEW REPLACEMENT TIRE ($156.67). MY DAD WAS DRIVING IN ANOTHER TOWN AND NOTICED ANOTHER CAR ALSO HAD A BUBBLE ON THE SIDE WALL OF THE TIRE SO I DECIDED TO LET YOU KNOW; POSSIBLY SEE IF THIS IS UNDER INVESTIGATION OR NOT. I AM CONCERNED ABOUT SAFETY ON THE ROAD, ETC. AND WITH THIS DEFECTIVE TIRE HAD BLOWN; I WOULD HAVE HAD MORE PROBLEMS. *TR
VEHICLE POWER STEERING SHUTS OFF DURING LOW SPEED (15MPH) RIGHT HAND TURN. TRACTION CONTROL LIGHT ILLUMINATES AT THE SAME TIME. RECYCLING IGNITION RESETS STEERING AND TRACTION CONTROL LIGHT. VEHICLE IS BRAND NEW WITH ONLY 40 MILES. HAVE EXPERIENCED TWO INCIDENTS WITHIN LAST 10 MILES. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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