RoadVitals

2004 Ford Focus Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Jun 27, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 387 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
8
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Ford Focus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Jun 27, 2017
Fire reported

TL* THE CONTACT OWNED A 2004 FORD FOCUS. THE CONTACT HEARD A CAR HORN SOUND WHILE BEING AWAY FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. AN INVESTIGATOR DIAGNOSED THAT THE FAILURE ORIGINATED FROM THE CRUISE CONTROL SWITCH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V399000 (VEHICLE SPEED CONTROL), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

NHTSA ID
11001698
Incident
Jun 23, 2017
Mileage
155,000 mi
Driver assistanceElectricalVisibility
Filed Feb 4, 2016

MY CAR WAS TURNED OFF AND MY DASH LIGHTS WOULD FLICKER AND BEEP, MY RADIO GOES ON AND OFF BY IT SELF, THE REAR WIPER AND THIRD BRAKE LIGHT DO NOT WORK, AND NOW EVERYTHING DOES NOT WORK.

NHTSA ID
10824294
Incident
Jan 6, 2016
Mileage
142,000 mi
Driver assistance
Filed Mar 16, 2015
Crash reported2 injuries reported

TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING AT 27 MPH, THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE CONTACT TO CRASH INTO THE ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED NECK AND BACK INJURIES AND THE PASSENGER SUSTAINED A BRUISE KNEE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10694581
Incident
Mar 13, 2015
Driver assistance
Filed Feb 25, 2015
Crash reported

TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, AN UNINTENDED ACCELERATION OCCURRED AND THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED THE VEHICLE INTO A SNOW EMBANKMENT. THERE WERE NO INJURIES OR DAMAGES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN FROM THE SCENE. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10690592
Incident
Feb 25, 2015
Mileage
90,000 mi
Driver assistance
Filed Jan 29, 2010

TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BEGAN TO STICK ON A REGULAR BASIS. WHEN SHE PRESSED DOWN ON THE ACCELERATOR, IT WOULD NOT RESUME THE REGULAR POSITION. THE DEALER REPLACED THE THROTTLE BODY. SHE EXPERIENCED NO ISSUES WITH THE PEDAL SINCE THE VEHICLE WAS REPAIRED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE IS APPROXIMATELY 116,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,500. UPDATED 03/01/10 *BF THE CONSUMER STATED THE ACCELERATOR PEDAL WAS STICKING. UPDATED 06/28/10*JB

NHTSA ID
10303252
Incident
Jan 2, 2010
Mileage
105,500 mi
Driver assistance
Filed Oct 5, 2009

THE VEHICLE HAS 54,000MI AND DRIVEN WITHIN NORMAL DRIVING LIMITS. THE HINGE PEG THAT CREATES A PIVOT POINT FOR THE ACCELERATOR PEDAL BROKE ON ONE END CAUSING IT TO FALL COMPLETELY OUT OF THE PEDAL AND BRACKET. THE INCIDENT HAPPENED ON A BUSY ROAD DURING RUSH HOUR AND CAUSE COMPLETE LOSS OF CONTROL TO ACCELERATE. THE PROBLEM HAS NOT YET BEEN CORRECTED HAPPENING ONLY HOURS AGO. *TR

NHTSA ID
10286376
Incident
Oct 5, 2009
Mileage
54,102 mi
Driver assistance
Filed Apr 30, 2008

TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL BECAME STUCK. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE ACCELERATOR PEDAL WORKED PROPERLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 69,000.

NHTSA ID
10226324
Incident
Apr 23, 2008
Mileage
69,000 mi
Driver assistance
Filed Sep 4, 2007
Crash reported

UPON ENTERING AN INTERSECTION AND HAVING TO STOP AT A STOP SIGN, I PRESSED THE CRUISE CONTROL OFF BUTTON AND APPLIED THE BRAKE. INSTEAD OF SLOWING DOWN, THE VEHICLE INCREASED SPEED, AND TRAVELED INTO THE INTERSECTION. I ATTEMPTED TO TURN OUT OF THE WAY OF ONCOMING TRAFFIC BUT STRUCK A PASSING SUV. END RESULT WAS MY CAR WAS TOTALED AND THE SUV SUFFERED HEAVY DAMAGE. I CONTACTED FORD IN DEARBORN, MI BUT THEY WERE NO HELP. *TR THE CONSUMER STATED THE CRUISE CONTROL WOULD NOT DEACTIVATE WHEN THE BRAKES WERE APPLIED OR WHEN THE OFF BUTTON WAS PRESSED. UPDATED 10/10/07. *JB

NHTSA ID
10201758
Incident
Mar 7, 2007
Mileage
19,800 mi
AirbagsDriver assistance
Filed May 8, 2007
Crash reported

TL*THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE VEERED OFF THE ROAD. THE CONTACT DID NOT DEPRESS THE BRAKES AND THE RIGHT FRONT OF THE VEHICLE STRUCK A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE WAS DESTROYED. THERE WAS A RECENT TIRE ROTATION PERFORMED ON THE VEHICLE AND AAA AND THE DEALER DETERMINED THAT THE LUG NUTS WERE STRIPPED. THE CONTACT HAS A POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 97,000.

NHTSA ID
10190133
Incident
Apr 19, 2007
Mileage
97,000 mi
BrakesDriver assistance
Filed Apr 20, 2007

TL*THE CONTACT OWNS A 2004 FORD FOCUS ZTS. THE CONTACT STATED THAT THE BRAKES WORKED INTERMITTENTLY. THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER CHANGED THE BRAKE PADS. UPON LEAVING THE DEALER THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK. ON SEVERAL OCCASIONS THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THEN DEPRESSED IT AGAIN FOR THE VEHICLE TO RESPOND PROPERLY. WEATHER AND SPEED WERE NOT FACTORS. THE CURRENT AND FAILURE MILEAGES WERE 41,500. *AK

NHTSA ID
10188450
Incident
Apr 20, 2007
Mileage
41,500 mi
Driver assistance
Filed Jan 21, 2007

1) ACCELERATOR STICKING UPON PUSHING ON THE PEDAL 2) PUSHING HARD ON THE PEDAL, IT EVENTUALLY RELEASES, SOMETIMES SQUEALING THE TIRES AND LAUNCHES THE VEHICLE FORWARD WHICH HAS ALMOST MADE ME HIT PEOPLE OR UNABLE TO GET OUT OF THE WAY OF TRAFFIC WHERE OTHERS HAVE ALMOST HIT ME. 3) DEALER CLEANED THROTTLE CABLE BUT ALSO SAID THEY WOULD REPLACE THROTTLE BODY IF IT HAPPENS AGAIN. *JB

NHTSA ID
10179291
Incident
Oct 14, 2006
Mileage
39,000 mi
Driver assistance
Filed Jan 6, 2007

AT 40,000+ MILES MY 2004 NEEDS TO HAVE THE THROTTLE BODY REPLACED: COST-$130.25 + TAX AND $94 LABOR. THE FORD REPRESENTATIVE IN THE SERVICE CENTER HAS HAD HIS FORD FOCUS THROTTLE BODY REPLACED 3X WITH 40,000 MILES. I AM TOLD THE PART IS BEING RE-DESIGNED. THE REASON I AM AWARE OF IT IS THAT SOMEONE CALLED IN ON CAR TALK ABOUT THE SAME CONCERN AND THEY DIAGNOSED IT. AT 58 MILES AN HOUR I NOTICE THE HESITATION. THE SERVICE CENTER SEEMS TO HAVE TWO VOICES--ONE TO HAVE IT FIXED AND THE OTHER TO LEAVE IT BE UNTIL IT GETS WORSE. IS THIS PART GENERALLY NOT DESIGNED PROPERLY BECAUSE OF THE BRASS AND PLASTIC INTERFACE? HOW DANGEROUS IT IT NOT TO GET THIS ITEM FIXED IMMEDIATELY. IS THE DESIGN FLAWED?THE PART NUMBER TO BE REPLACED IS: 3S4Z 9E926 AC: BODY ASY CARBUR EP. *NM

NHTSA ID
10177996
Incident
Dec 22, 2004
Body & structureDriver assistanceElectrical+6 more
Filed Dec 15, 2006

2004 FOCUS BELT TENSIONER BROKE AND BATTERY FAILED. *TS THE FRONT DOOR HAD TO BE ALIGNED AND THE DOOR SEAL WAS REPLACED. THE THROTTLE CABLE HAD TO BE RE-ROUTED DUE TO THE CABLE BINDING. THE FRONT WHEEL BEARINGS WERE REPLACED. THE LEFT REAR MOTOR ASSEMBLY WAS REPLACED, THE 3RD BRAKE LIGHT LENS AND RIGHT SIDE CV AXLE WAS REPLACED. THE TRANSMISSION STARTED SHIFTING ERRATICALLY. THE CONSUMER ATTEMPTED TO MAKE A TURN, AND THE TRANSMISSION WOULD SHIFT FROM 1ST TO 2ND GEAR UNTIL THE ENGINE REVVED UP PAST 6000 RPM. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE SERVO PISTONS. THE TRANSMISSION WAS EVENTUALLY REPAIRED. THE BATTERY FAILED 5 TIMES. *JB

NHTSA ID
10177475
Incident
Apr 1, 2006
Driver assistanceOther / unspecified
Filed Jul 22, 2006

I HAVE A 2004 FORD FOCUS THAT HAS 18,000 MILES. I HAVE ALREADY HAD TO HAVE THE THROTTLE REPLACED TWICE; AFTER SEVERAL THOUSAND MILES, THE THROTTLE BEGINS TO STICK AND IT BECOMES MORE DIFFICULT TO APPLY LIGHT PRESSURE TO THE GAS PEDDLE. THE THROTTLE WILL STICK AND AS I APPLY PRESSURE TO THE GAS, THE CAR WILL SURGE FORWARD WHEN THE FORCE FINALLY OVERCOMES THE THROTTLE STICKING. THIS CAUSES PROBLEMS IN COMMUTE STOP/GO TRAFFIC AS I HAVE SEVERAL TIMES ALMOST HIT THE CAR IN FRONT OF ME BECAUSE OF THE SURGE. *NM

NHTSA ID
10163146
Incident
Jun 15, 2006
Mileage
17,000 mi
Body & structureBrakesDriver assistance
Filed Oct 24, 2005

DT: THE CONSUMER STATED THAT WHILE DRIVING, THE CRUISE CONTROL ACTIVATED BY ITSELF AND CAUSED THE VEHICLE TO ACCELERATE. THE ACCELERATION WAS RAPID IN NATURE. THE CONTACT WAS NOT ATTEMPTING TO USE THE CRUISE CONTROL AT THAT TIME, SHE WAS APPROACHING A STOP SIGN. THE VEHICLE HAS NOT BEEN TO DEALER OR A MECHANIC FOR A DIAGNOSIS OF THE PROBLEM. *AK THE CONSUMER ALSO STATED THE WINDSHIELD LINING WAS COMING APART, ONE OF THE ROTORS WERE WARPED. UPDATED 11/29/05. *JB

NHTSA ID
10140610
Incident
Oct 1, 2005
Mileage
30,900 mi
Driver assistanceFuel systemSuspension+1 more
Filed Aug 28, 2005

IN MINNEAPOLIS 4/23/04 THE CAR STALLED IN STOP AND GO FREEWAY TRAFFIC AND TOOK A FEW MINUTES ON THE FREEWAY TO RE-START-MILEAGE THEN-APPROX 2317 R/O OPEN DATE R/O CLOSE DATE 9/21/04 10/05/04 THE FIRST 4 DATES ARE TRANSMISSION RELATED. INITIALLY THE CAR WOULD POP OUT OF 2ND GEAR WHILE SLOWING OR TURNING A CORNER 2/03/05 2/10/05 BEARINGS REPLACED 2/12/05 2/15/05 CRUISE INOPERABLE 3/15/05 3/23/05 TRANSMISSION REPLACED. 3/25/05 3/30/05 THIS IS A THROTTLE BODY REPLACEMENT ALL OF THESE REPAIRS WERE DONE UNDER WARRANTY. IN A FURTHER PAGE I DO NOT KNOW WHAT "OEM" MEANS SO HAVEN'T ANSWERED THAT QUESTION. *JB

NHTSA ID
10134434
Incident
Sep 21, 2004
Mileage
9,996 mi
Driver assistance
Filed Jun 7, 2005

DT: CONSUMER PUSHED ON ACCELERATOR WHILE VEHICLE WAS IN DRIVE, IT APPEARED AS IF VEHICLE WAS IN NEUTRAL,. VEHICLE WAS ON A SLOP AT A STOP SIGN AND STARTED ROLLING BACKWARDS. *AK

NHTSA ID
10124504
Incident
Jan 1, 2005
Driver assistance
Filed Sep 21, 2004
Crash reportedFire reported1 injury reported

WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 90 MPH. THE CONSUMER ATTEMPTED TO APPLY THE BRAKES TO SLOW THE VEHICLE DOWN. CONSEQUENTLY, THE CONSUMER REAR ENDED ANOTHER VEHICLE. THE POLICE INDICATED TO THE CONSUMER NOT TO DRIVE THE VEHICLE AND WAS TOWED. PLEASE PROVIDE FURTHER INFORMATION. *JB AT THE TIME OF IMPACT THE ENGINE STALLED, THE POWER STEERING AND POWER BRAKES WENT OUT. THE CONSUMER WOULD LIKE FORD TO PAY FOR THE EXPENSES. *TC *JB

NHTSA ID
10089306
Incident
Jul 17, 2004
BrakesDriver assistance
Filed Aug 10, 2004
Crash reported

WHILE SLOWING TO ATTEMPT TO STOP, DEPRESSING BRAKE BECAME VERY HARD, AND CAR WOULD NOT STOP. THE ENGINE SPEED INCREASED MOMENTARILY WHILE FOOT ON BRAKE, TACHOMETER SHOWED INCREASED RPM, CAR MOVED FOWARD FASTER, AND HIT ANOTHER VEHICLE. THIS WAS 4TH TIME THIS OCCURRED WITH NEW VEHICLE, WITHIN FIRST 2000 MILES. FIRST THREE TIMES NO COLLISION OCCURRED DUE TO LUCK.

NHTSA ID
10086588
Incident
Aug 9, 2004
Mileage
2,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .