Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 391 NHTSA owner-reported complaints for the 2007 Ford Focus. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 391 · page 1 of 16
Tire completely blew out under normal driving conditions on [XXX] between [XXX] in Roseville California. The tire was size 205 /45 r17 one of a matching installed set from America's Tires in Antelope California. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2007 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed and turning, the steering wheel became stiff, and the contact heard scraping sounds emanating from the engine compartment. The vehicle was taken to the residence and inspected. The contact observed condensation on top of the power steering pump and the ground underneath the vehicle. The vehicle was inspected, and a power steering fluid was added to the vehicle. The vehicle was then taken to three independent mechanics where it was diagnosed twice that the power steering pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 198,000.
The contact owns a 2007 Ford Focus. The contact stated that while stopped at a traffic light, a vehicle crashed into the front of the contact’s vehicle. Additionally, two other vehicles crashed into the side and rear of the contact's vehicle; however, the air bags failed to deploy. No warning lights were illuminated. The contact and the passenger sustained injuries and received medical attention. A police report was filed. The vehicle was not totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.
The driver airbag light keeps going off and on. I went to ford dealer shop to fix it. Only shortly after it came back on. I tried different tricks online and they dont last long. This is a common issue among ford focus owners. The connection plug from airbag to the steering wheel is bad and it just loses connection from time to time. Focus owners cant just DIY sensitive parts like airbag to temporarly fix it nor can we spend big bucks to visit dealersshop everytime. They charged me $140 just look at my car. And told me $700 for airbag replacement, when all that needs replacing is the faulty connecting plug. Ford knows this but is getting away with jeopordizing with customers lives for money. Please make this recall issue so ford will fix for all focus owners before people dies from this well known focus issue because the driverside airbag failes to deploy. Please.
The contact stated that her mother-in-law owns a 2007 Ford Focus. The contact stated that while her mother-in-law was driving at an unknown speed, the front passenger’s side wheel detached from the vehicle. The vehicle was towed to the independent mechanic who diagnosed the failure as a control arm failure. The contact stated that the vehicle was repaired. The contact stated that 2 weeks later the driver’s side wheel detached. The vehicle was towed back to the independent mechanic who stated that the control arm had detached from the vehicle. The vehicle was repaired. The contact stated that 3 months later while stopped at a traffic light, the driver was unable to control the vehicle as the front passenger’s side wheel detached from the vehicle as well as the transmission slid into the engine. The transmission observation was by the tow truck company. The vehicle was towed to the owner's residence. The failure cause was not diagnosed by the dealer or an independent mechanic. The contact stated that the tow company informed her that the vehicle was unable to be towed on the flatbed due to the fact that the front end of the vehicle might detach. The contact stated that the headlights would also flicker on and off while driving. The contact stated that the independent mechanic replaced the light bulbs however, the failure continued. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Had a car stop suddenly in front of me and I had to apply the brakes hard. The ABS system made a strange sound and the pedal went to the floor. I missed the car in front of me, but now my brakes aren't working properly and there is fluid all over the ABS module assembly.
The contact owned a 2006 Ford Focus. The contact stated that while driving at 20 MPH and depressing the brake pedal, the vehicle failed to stop and as a result, the contact rear-ended another vehicle. The contact mentioned that when he would depress the brake pedal the faster the vehicle increased in speed. The air bag failed to deploy. The contact’s face was covered in blood, shoulder and hip injuries. The contact received medical attention via ambulance to the hospital. The other driver did not sustain any known injuries. A police report was not filed. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. The VIN was not available
Console transmission shift lever detents not noticeable in any positon including Park (mushy shifter) and I am unable to remove ignition key in any position, on, off or lock. Therefore the car can be easily stolen by anyone (minor or adult) by simply breaking the window, reaching the unlock and driving off. Shifter, steering column, and key removal malfunction.
Noticed small hole in front control arm while servicing brakes. Stamped sheet metal control arm rusted through and was failing. Very poor designe that was discontinued for apparent reasons the following model year.
The contact owns a 2007 Ford Focus. The contact stated that the key ceased in the ignition when the vehicle was turned off. The vehicle was not taken to the dealer to be diagnosed nor repaired. The contact took the vehicle to a certified mechanic who replaced the ignition switch. The key fob was replaced however, the failure persisted. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The manufacturer referred the contact to the NHTSA for assistance. The approximate failure mileage was 195,000.
I GOT MY VEHICLE FROM AN AUCTION SITE, SO I DO NOT HAVE ANY HISTORY ON IT BEFORE 2016. THE ENGINE LIGHT COMES ON AND GOES OFF AT REGULAR INTERVALS, ESPECIALLY, WHEN THE CAR IS IN EXTREMELY COLD OR HOT TEMPERATURES. THE GAS PEDAL, ALSO, GETS STUCK, REGULARLY, I WOULD HAVE TO BE VERY CAREFUL WITH MY PRESSURE ON THE GAS PEDAL TO AVOID HITTING ANYTHING. I HAVE NOTICED THIS, OVER THE YEARS, WITH THE CAR IN STATIONARY MODE AND WHILE THE CAR IS IN MOTION, CITY OR HIGHWAY DRIVING BUT, ESPECIALLY, AFTER HAVING TO PERFORM A HARD BRAKE IN TRAFFIC. I WOULD HAVE TO KEEP PRESSING ON THE GAS PETAL TO GET IT TO RELEASE ITSELF FROM WHATEVER IT IS ALLOWING GETTING STUCK TO, THEN THE PERFORMANCE OF THE CAR IS BETTER, UNTIL THE NEXT TIME OF IT HAVING TO BE UNSTUCK. I HAVE TAKEN THE CAR IN FOR THIS ISSUE BUT, THE MECHANICS DO NOT UNDERSTAND WHAT I AM DESCRIBING. OF COURSE, WHEN THESE PERSONS TEST DRIVE MY CAR THEY DO NOT EXPERIENCE THE PROBLEM, LIKE I DO, SO THERE IS NO DOCUMENTATION IN MY POSSESSION ON ANY OF THESE ISSUES. ANOTHER ISSUE IS THE KEY IGNITION SWITCH SYSTEM, THE KEY GETS STUCK IN THE IGNITION SWITCH COIL THINGY. I HAD TO GET IT REPAIRED BECAUSE OF AN ISSUE OF SOMETHING NEW HAPPENING WITH THE BATTERY AND ELECTRICAL SYSTEMS BEING DRAINED BECAUSE OF THE KEY NOT BEING ABLE TO COME OUT OF THE COIL, AFTER THE ENGINE LIGHT CAME, AGAIN, IN HIGHWAY DRIVING SPEEDS OF 70 MILES PER HOUR. THE DEALERSHIP THAT I HAVE BEEN GOING TO HAS NOT BEEN ABLE TO GIVE ME ANY FEEDBACK AS TO WHAT TO DO, OTHER THAN TO JUST SAY BUY A NEWER VEHICLE. I HAVE BEEN HEARING A SOUND, RECENTLY, WHEN THE KEY IS ABOUT TO COME OUT OF THE SWITCH THAT SOUNDS LIKE A CLICKING RELEASE SYSTEM CLICK. I WAS JUST WONDERING IF A SPRING IS BAD IN THE SYSTEM. THESE ARE ALL UNKNOWN COMPONENTS PARTS, BY THE TECHNICAL NAME, HOWEVER, THE ISSUES ARE REAL IMPORTANT FOR THE SAFETY OF MYSELF AND OTHERS ON THE ROADS THAT I DRIVE ON.
ON AN ICY ROAD I BRAKED AND THE ABS SYSTEM ENGAGED SLOWING THE VEHICLE. AFTER THAT, THE BRAKE PEDAL TRAVELS MUCH FARTHER BEFORE BRAKING OCCURS DURING NORMAL EVERYDAY DRIVING. IF I PUMP THE PEDAL A COUPLE OF TIMES THE BRAKE PEDALS ENGAGES THE BRAKES LIKE IT USED TO. A LOCAL AUTOMOTIVE REPAIR BUSINESS COULD NOT FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. I DID AN ONLINE SEARCH AND FOUND MY EXACT SYMPTOMS LISTED IN FORD RECALL 19S54. I ALSO WATCHED A YOUTUBE VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=0R46_UNYYK8 DESCRIBING WHY MY BRAKE PEDAL IS ACTING DIFFERENTLY AFTER THE ABS EVENT. MY FORD DEALER TOLD ME THERE ARE NO RECALLS ACTIVE FOR MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR ANY REPAIRS.
LOVE MY FORD FOR THE MOST PART; HOWEVER, THERE SEEMS TO BE A MULTITUDE OF SENSOR PROBLEMS ... THE ENGINE LIGHT KEEPS COMING ON AND HAS TO BE REST AGAIN AND AGAIN. THE "OPEN DOOR" LIGHT STAYS ON WHEN HEADLIGHTS ARE RUNNING. TRUNK OPENING BUTTON DOES NOT ALWAYS WORK. THE WINDOW CLOSING BUTTON ONLY WORKS PART TIME ON FRONT PASSENGER SIDE. THE KNOBS FOR THE HEATING/AC NO LONGER WORK. THE AIR DIRECTIONAL BUTTON HAS ALSO STOPPED WORKING. RECENTLY, THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING BUT IT SOUNDS LIKE THE MOTOR IS STILL WORKING. I PURCHASED MY 2007 FF IN 2011, PAID IT OFF IN 2016. IT NOW HAS OVER 235K MILES ON IT. WHILE ALL THESE ISSUES HAVE BEEN A NUISANCE TO CONTEND WITH IT HAS BEEN A PLEASURE TO OWN. I CURRENTLY AM WORKING ON GETTING THE GASKET CHANGED FOR A SECOND TIME, BUT THAT IS WORK MY SON TAKES CARE OF. I HAVE RELUCTANTLY BEGAN BEGAN LOOKING FOR ANOTHER VEHICLE, AS THIS ONE IS FINALLY WEARING OUT.
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS GRANDDAUGHTER WAS DRIVING A VEHICLE CUT IN FRONT OF HER. THE RESULT WAS THAT SHE BROADSIDED THE VEHICLE AT 35 MPH. THE FRONTAL AIR BAGS DID NOT DEPLOY ON EITHER THE DRIVER'S OR PASSENGER'S SIDES. ONE PASSENGER WAS TAKEN BY AMBULANCE WITH CHEST PAINS TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL JUNK YARD AND NO ESTIMATE HAS BEEN PERFORMED YET. THE DEALER OR MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 90,000. *TR
GOT THE CAR 3 YEARS ABOUT A YEAR AGO I ADDED MY CAR READER TO MY VEHICLE AT THAT TIME IT SHOWED ME THE TWO RECALLS I THINK IT'S CAUSING MY CAR TO DIE ON ME AS I'M DRIVING ON THE ROAD THIS START A WEEK AGO AND IN STILL WITHOUT A VEHICLE I WAS BROKE SKYLAND LANE ON MEMORIAL AND I BROKE DOWN. ON EASTMAN RD LAST NIGHT GOING HOME LOST ALL POWER. *TR
THE AIR BAG LIGHT IS ON AND COME AND GOES THIS CAR HAS NEVER WRECKED OR IN ANY DAMAGE TO IT. NOTHING WAS EVECTIVTED TO MAKE THE LIGHT COME ON AND STAY ON. I HAVE BEEN INFORMED TO GET IT RELPACED ASAP DUE TO THE FACT IF CAN GO OUT ANY SEC. I AM A SINGLE PARENT AND CAN NOT GO AND REPLACED A PART THAT SHOULD HAVE NO RESULT FROM MYSELF
IN DEC. 12-23 A DEER LANDED IN FRONT OF US AS WE WERE DRIVING ON A ON HIGHWAY AND GOING ABOUT 50 MPH. DEER DAMAGED HOOD RADIATOR ETC. BIGGEST CONCERN . BOTH AIRBAGS DEPLOYED. THE POWDER. RIGHT AFTER THE INITIAL IMPACT I SAID OPEN THE DOOR OPEN THE WINDOW CUZ THE DUST WAS FLYING AROUND THE CAR AND I BELIEVE I INHALED SOME IN MY THROAT UP MY NOSE THAT WAS REALLY BAD . THE DUST SMELLS BAD IRRITATING EYES THROAT. AS A COUPLE DAYS WENT BY. THROAT VERY SORE COUGHING OFF AND ON. ? THE CHEMICALS ? TOXIN,, CAN THEY CAUSE PROBLEMS LATER. INSIDE BOTH NAZAL PASSAGES VERY CRUSTY AND DRIED BLOOD. SMALL SKIN BURN ON MID NOSE. ALSO HEADACHES , FEEL DAZED, HAIR AND FACE HAD A WEIRD SMELL , ALSO SEVERE RINGING IN EARS. I AM EXTREMELY CONCERNED IF THIS VEHICLE HAS HAD ISSUES WITH TOXIC CHEMICALS AND WHAT HELP CAN I GET TO RESOLVE THIS AND I AM CONCERNED. THE POLICE CAME RESCUE CAME WE A GRATEFUL WE WERE ABLE TO WALK AWAY BUT SOMETIMES PROBLEMS OCCUR A FEW DAYS LATER. I AM EXTREMELY CONCERNED ABOUT THE RESPIRATORY IMPACT AND IRRITATION IF THE CHEMICALS CAN CAUSE PROBLEMS LATER. ON 12-25-19. I JUST DONT FEEL RIGHT. HEADACHES ALSO RESPIRATORY AND THROAT CONCERNS.
I HAVE A 2007 FORD FOCUS ZX5 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE CLIMATE CONTROL SWITCHES AND CABLES I HAVE REPLACED THESE SEVERAL TIME FROM THE CONTROL LEVER CABLE,HEAT CONTROL CABLE THEY HAVE BOTH BROKE SEVERAL TIMES AND THEY WILL WORK FOR A WHILE AND THEN THEY BREAK OR WILL NOT WORK, I RECENTLY PURCHASED THE WHOLE CONTROL SWITCH WITH HEAT, CLIMATE CONTROL, AND SPEED AND THE CABLES AND THE MECHANISM THAT IT HOOKS UP TO AND WITHIN A WEEK IT DOES NOT WORK AGAIN, WHEN I GO FROM VENT TO DEFROST IT WILL NOT GO TO DEFROST IT IS ON THE VENTS WITH THIS BEING SAID THIS IS VERY DANGEROUS ESPECIALLY IF YOUR F=DRIVING IN BAD WEATHER IT COULD CAUSE AND ACCIDENT. I HAVE LOOKED UP THESE ISSUES AND ALL OF THE OLDER FOCUSES HAVE THIS SAME ISSUE THERE ARE TONS OF VIDEOS AND FORMS FROM OTHER PEOPLE WITH THIS COMPLAINT AND IF YOU CALL FORD THEY ADVISE THERE IS NOTHING THEY CAN DO. THAT IS WHY THERE ARE SO MANY ACCIDENTS BECAUSE OF THE MANUFACTURES MAKE CARS CHEAP AND SELL THEM AND DO NOT CARE ABOUT PEOPLES SAFETY. WHAT HAPPENS ON THESE CARS THAT THE FLAP DOOR IN THE DASH IN FRONT OF THE HEATER CORE IS SO CLOSE THAT IT MELTS THE DOOR SO THAT THE FLAP DOES NOT WORK PROPERLY WHAT THIS SHOULD HAD BEEN MADE OUT OF IS A AVIATION TYPE ALUMINUM AND THE HOUSING AROUND IT SO IT DOES NOT MELT AND POSSIBLY CAUSE A FIRE IN THE DASH.
TL* THE CONTACT OWNS A 2007 FORD FOCUS. LAST WEEK WHILE THE CONTACT WAS PULLING INTO HER GARAGE, THE VEHICLE SUDDENLY SURGED FORWARD AND CRASHED INTO THE BACK WALL OF THE GARAGE. THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE FORCE OF THE CRASH LOOSENED THE DRIVER'S SEAT BELT. THERE WERE NO INJURIES. THE INSURANCE ADJUSTER STATED THAT THEY WOULD MAIL A REPAIR ESTIMATE. THE CONTACT PLANNED TO VISIT A COLLISION SHOP BEFORE GOING TO A DEALER. DONNELL FORD (7955 MARKET ST, YOUNGSTOWN, OH 44512) WAS CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND BELIEVED THE THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE CONTACT FOUND MANY COMPLAINTS REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
I WAS GOING ABOUT 10 MPH THROUGH A CITY STREET INTERSECTION WHEN I RAN OVER AN UNCOVERED WATER VALVE PIPE IN A DEPRESSION SIMILAR TO, BUT SMALLER THAN, A STANDARD MANHOLE WELL. EACH LEFT TIRE RAN OVER THE UNCOVERED WATER VALVE. THERE WAS A LOUD POP, AND I BLACKED OUT. THE LEFT REAR TIRE HAD BLOWN OUT AFTER THE LEFT FRONT TIRE SUSTAINED DAMAGE THAT RESULTED IN A FLAT TIRE SHORTLY THEREAFTER. ALSO, THE AIR BAG IN THE LEFT SIDE OF THE BACK OF THE DRIVER'S SEAT DEPLOYED AND HIT ME IN THE HEAD, CAUSING ME TO BLACK OUT, AND PRODUCING AMNESIA AND OTHER MENTAL SYMPTOMS THAT LINGERED FOR SEVERAL YEARS. IN ADDITION, I SUFFERED NECK AND BACK INJURIES FROM WHIPLASH. THE AIR BAG SHOULD NOT HAVE BEEN TRIGGERED BY AN UNDER-WHEEL IMPACT AT SUCH A LOW SPEED.
RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?
RIGHT TAIL LIGHT BURNED OUT, WHICH I NOTICED IN A WINDOW REFLECTION AS I DROVE AWAY FROM AN AUTO PARTS STORE. WHEN I OPENED THE TAIL LIGHT ASSEMBLY TO CHANGE THE BULB, I SAW THAT THE BULB AND ITS BASE AND SOCKET WERE SCORCHED BLACK, AND THE HOLE IN THE RED PLASTIC TAIL LIGHT ASSEMBLY WHERE THE BULB HAS TO GO THROUGH WAS MELTED AND WARPED. THE RED PLASTIC HAD TO BE SCRAPED WITH A KNIFE TO OPEN THE HOLE ENOUGH FOR THE BULB TO GO THROUGH. I HAD TO GO TO MORE THAN ONE AUTO PARTS STORE TO BUY A NEW SOCKET. I HAD TO USE BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. WHEN I CHECKED THE LEFT TAIL LIGHT ASSEMBLY, I SAW THAT IT HAD ALSO MELTED AND THE PREVIOUS OWNER HAD ALSO USED BLACK DUCT TAPE TO HOLD THE SOCKET IN PLACE. I READ ONLINE THAT FORD HAS SAID THE REASON FOR THE MELTING IS THAT THE DRIVER KEEPS HIS FOOT ON THE BRAKE PEDAL TOO LONG. SINCE WHEN IS THERE A TIME LIMIT ON PUTTING YOUR FOOT ON THE BRAKE, ESPECIALLY SINCE THIS IS REQUIRED WHEN YOU ARE AT A RED LIGHT, AND OFTEN HAPPENS WHEN YOU STOP TO CONSULT DRIVING DIRECTIONS AND DON'T WANT TO PUT YOUR CAR IN PARK WITH THE EMERGENCY BRAKE ON! WHAT IS THE TIME LIMIT? 30 SECONDS?
CAR IS NOT CHARGING. SMART CHARGE SYSTEM NOT WORKING PROPERLY
THE LIGHT INDICATING A DOOR IS NOT PROPERLY CLOSED CAME ON AND WILL NOT GO OUT DESPITE ALL DOORS AND TRUNK BEING CHECKED. SAFETY LOCK DOES NOT ENGAGE WHEN DRIVING. I BELIEVE THIS IS SIMILAR TO THE FOCUS RECALLS RE THE SIDE DOORS IN LATER YEARS.
WHILE HAVING TIRES MOUNTED AND CHECKING THE REASON FOR ILLUMINATION OF THE INSTRUMENT PANEL AIRBAG LIGHT THE DEALERSHIP DISCOVERED THAT MY FRONT PASSENGER AIR BAG WAS DEFECTIVE. I CALLED FORD AND WAS ADVISED THAT MY VIN NUMBER WAS NOT PART OF THE RECALL AND THAT THEY WOULD CONTACT ME IN 30 DAYS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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