Owner-reported complaints naming the brake system, filed with NHTSA
Data refreshed
Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jun 9, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
22%
of 46 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2015 Ford Fusion Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming brake
Shown in the owner’s own words, exactly as filed
Brakes
Filed Jun 9, 2023
Crash reported1 injury reported
The contact owned a 2015 Ford Fusion Hybrid. The contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. The driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown Honda. The vehicle continued to travel and seemed to idle. There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. The contact stated that she failed to received a recall letter and the failure was related to NHTSA Campaign Number : 22V011000 (SERVICE BRAKES, HYDRAULIC). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 140,000.
NHTSA ID
11526179
Incident
May 18, 2023
Mileage
140,000 mi
BrakesDriver assistance
Filed May 17, 2023
My Ford Fusion hybrid is no longer safe to drive. I keep it parked in front of my work. I’ve had 2 Mechanics I know personally look at it and they both say the break line is cracked and is spraying out break fluid. I was driving in a stormy day and all of the sudden the break light, traction control light, slippery roads light, abs light, and advance service tech appeared. All at once I knew to drive slow and safe since I had no traction control. I restarted my car and all the lights disappeared. Than as I’m driving the next day, Low break fluid was on the screen but for only a second. And it did that every time I would hit the break. So I bought break fluid and filled it up. I pressed on the breaks many times and turned the wheel to the left so I can look in the wheel well I noticed the leak and immediately knew I needed to get it serviced. I unfortunately don’t have the money and it is gonna remain in front of my work till I can figure out what to do. I looked online to find solutions and found some recalls but when I looked up my vin it didn’t show up for my car. I can attach the recalls I found that look like they are for this issue. Please put add this to the recall list.
NHTSA ID
11522396
Incident
May 1, 2023
Brakes
Filed Mar 11, 2022
Crash reported
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard. The contact lost control and went off the highway, crashing into a ditch. The contact had the vehicle towed to a collision repair shop. The vehicle was not taken to a dealer and was not diagnosed. The vehicle was repaired for collision damage only. A recall notice for NHTSA Campaign Number 22V011000 (Service Brakes, Hydraulic) was received however the contact was uncertain if his failure was related to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
NHTSA ID
11456309
Incident
Oct 28, 2021
Mileage
100,000 mi
BrakesElectricalSteering
Filed Nov 4, 2021
My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.
NHTSA ID
11439311
Incident
Nov 4, 2021
BrakesPowertrain (other)
Filed Dec 31, 2019
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT FROM PARK INTO DRIVE TO START THE IGNITION, SHE WAS UNABLE TO SHIFT GEARS AND "PARKING GAUGE ENGAGED" APPEARED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO SUNTRUP FORD KIRKWOOD (LOCATED AT 10340 MANCHESTER RD, KIRKWOOD, MO 63122, (888) 856-2335), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE BRAKE BOOSTER IN OCTOBER OF 2018. ON DECEMBER 18, 2019, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. *LN*JB
NHTSA ID
11292313
Incident
May 1, 2018
Mileage
58,000 mi
Brakes
Filed Jun 19, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE AND THE CHECK BRAKE SYSTEM INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO HILBISH FORD (2600 S CANNON BLVD, KANNAPOLIS, NC 28083, (704) 935-5572) FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,211. THE VIN WAS NOT AVAILABLE.
NHTSA ID
11102668
Incident
Jun 19, 2018
Mileage
120,211 mi
Brakes
Filed Apr 20, 2018
THE BRAKES OF MY CAR WENT COMPLETELY OUT. EVEN WHILE IN 'PARK,' THE CAR WOULD MOVE. IT WAS TOWED TO LOCAL DEALERSHIP WHERE WE WERE TOLD THE BRAKE BOOSTER NEEDED TO BE REPLACED. LUCKILY, WHEN THIS HAPPENED, I WAS GOING AT A VERY SLOW RATE OF SPEED ON A CITY STREET AND WAS ABLE TO USE MY EMERGENCY BRAKE TO AVOID AN ACCIDENT.
NHTSA ID
11089083
Incident
Apr 2, 2018
Mileage
59,000 mi
BrakesElectrical
Filed Nov 19, 2017
WHEN A DOOR IS OPENED WHILE THE CAR IS STATIONARY BUT IN GEAR OR THE BRAKES ARE APPLIED WHILE ON AN INCLINE AND THE VEHICLE STOPS ON AN INCLINE, THE PARKING BRAKE ENGAGES BUT THE DASHBOARD LIGHT DOES NOT ILLUMINATE. WHEN THE PARKING BRAKE IS ON, THE BRAKE PEDAL MUST BE APPLIED AND THE EMERGENCY BRAKE ELECTRONIC SWITCH PRESSED TO DISENGAGE. THE PARKING BRAKE. THE INDICATOR LIGHT NOT ILLUMINATING INITIALLY CAUSED CONFUSION AND WORRY THAT SOMETHING WAS WRONG WITH THE VEHICLE UNTIL I WAS ABLE TO TROUBLESHOOT AND REPRODUCE THE ISSUE AT WILL.
NHTSA ID
11047328
Incident
Nov 18, 2017
Mileage
34,000 mi
BrakesElectrical
Filed Sep 13, 2017
TL* THE CONTACT OWNS A 2015 FORD FUSION HYBRID. WHILE DRIVING 10 MPH, THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES FAILED TO ENGAGE. THE CONTACT STATED THAT THE VEHICLE WAS EVENTUALLY ABLE TO STOP AFTER DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD. PRIOR TO THE FAILURE, THE BRAKES WERE APPLIED AND WORKED FINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT TEST DRIVEN. THE MECHANIC DISCOVERED THAT THERE WERE NO BRAKES. THE VEHICLE WAS TOWED TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382 (610) 358-5600) WHERE IT WAS DIAGNOSED THAT RODENTS CHEWED THE BODY HARNESS, WHICH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND OUT THE WIRES WERE MADE WITH A SOY MATERIAL THAT ATTRACTED RODENTS. THE FAILURE MILEAGE WAS 45,711. UPDATED 11/01/17*LJ PLEASE WORK WITH FORD AND OTHER CAR MAKERS TO ELIMINATE SOY PRODUCTS FROM WIRES!! UPDATED 9/7/18*JB
NHTSA ID
11023314
Incident
Sep 3, 2017
Mileage
45,711 mi
Brakes
Filed Feb 21, 2017
TODAY, 21 FEBRUARY 2017 - 6:50PM, ON OUR WAY HOME APPROACHING CROWLEY ROAD IN BURLESON, TEXAS, THE BRAKE SYSTEM STARTED WARNING THERE WAS A PROBLEM WITH THE BRAKES. WE STOPPED THE CAR IN THE MIDDLE OF TRAFFIC BECAUSE THE BRAKING BECAME UNSTABLE AND WERE ALMOST REAR ENDED. WE TURNED THE VEHICLE OFF, WAITED ABOUT 2 MINUTES AND TURNED IT BACK ON. WE CONTINUED AT A SLOW PACE UNTIL WE ARRIVED HOME AND THE BRAKE SYSTEM WAS STILL DISPLAYING AN ERROR. THE EMERGENCY BRAKE WOULD NOT SET EITHER. I DECIDED TO RUN A VEHICLE SAFETY REPORT. WHEN I PLACE THE VEHICLE IN RUN MODE I NOTICED THAT THE BRAKE ERROR DISAPPEARED AND I HAD TO WAIT APPROXIMATELY 1 MINUTE TO RUN THE VEHICLE HEALTH REPORT. THE REPORT RAN WITHOUT ERRORS. THE BRAKE SYSTEM WENT BACK TO NORMAL. I'M AFRAID THAT THIS MAY CAUSE AN ACCIDENT THAT MAY LEAD TO SERIOUS INJURY. MY WIFE AND I WERE FORTUNATE WE DID NOT GET REAR ENDED IN THIS OCCURENCE.
NHTSA ID
10956175
Incident
Feb 21, 2017
Mileage
13,325 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own