2016 Ford Fusion Hybrid Driver assistance Problems

I was notified in October 2025 by Ford of a recall (NHTSA Recall 25V695) for my 2016 Ford Fusion's rear-view camera. We have contacted Ford numerous times as we have not received an additional letter stating to take the vehicle in for repair. They are claiming to only have the rear-view camera replacements for the Mustang. The rear-view camera on my vehicle does not work when in reverse (black screen that says to take the vehicle to the dealership for repair). This is a safety hazard and has almost been 1 year since the initial notification.

NHTSA ID

11763737

Incident

Oct 20, 2025

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rear-view camera operated intermittently for several seconds and then went black. The vehicle was taken to a dealer on several occasions but was not diagnosed or repaired. The dealer informed the contact that the part for the recall was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

NHTSA ID

11762819

Incident

Aug 1, 2025

Mileage

70,000 mi

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the back-over prevention camera displayed a solid black screen. The failure mileage was 96,000.

NHTSA ID

11759458

Incident

Jan 5, 2026

Mileage

96,000 mi

Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become inoperable. Yes, all of the dashboard lights come on when this issue occurs - technician states that the whole computer system gets taken down. That's very uncomfortable when you are traveling at highway speed and no longer have safety system. Steering and braking do get impacted but are not inoperable. I can provide videos of the dashboard when these events occur.

NHTSA ID

11574928

Incident

Nov 27, 2021

The contact owns a 2016 Ford Fusion. The contact stated while reversing, the back prevention camera display screen went blank and the warning message saying, "back camera unavailable contact the dealership." The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 55,000.

NHTSA ID

11536569

Incident

Jun 4, 2021

Mileage

55,000 mi

When placing the vehicle in reverse, the backup camera image intermittently turns to a black screen with a message saying to contact the dealership.

NHTSA ID

11475192

Incident

Feb 19, 2022

THIS CAR IS THE SECOND FUSION HYBRID I HAVE. THE 2015 AND 2016 HYBRID TITANIUM HAD THE SAME ISSUES. I CHANGED ONE FOR THE OTHER IN HOPE THE PROBLEM WOULD BE GONE. ALMOST EVERYTIME I DRIVE IN LOW SPEEDS, CIRCA 15MPH UP TO 30MPH ON UNLEVELED PAVEMENT WITH SETTS THE FOLLOWING LIGHTS TURN ON: ADVANCE TRAC, ABS, HILL ASSISTANT CONTROL. WHILST THOSE LIGHTS ARE ON, NONE OF THOSE FUNCTIONS WORKS. AS IT HAPPENED IN 2015 AND STILL HAPPENS IN MY 2016. IVE COMPLAINT TO FORD, BUT THEY NEVER GAVE ME A SOLUTION. I BELIEVE IT IS SOFTWARE PROBLEMS IN ABS MODULE. BUT NO UP TO DATE CALIBRATION FILES HAVE RESOLVED THIS ISSUE. IT HAPPENS FREQUENTLY, SO I WILL INPUT THE FIRST TIME IT HAPPENED WITH THE OLDER CAR (2015). I KNOW THAT NHTSA HAVE BEEN INVESTIGATING A SIMILAR ISSUE WITH 2009 TO 2011 FUSIONS. BUT I HAVE NO IDEA ABOUT THE CLOSURE OF THOSE CASES NEITHER WHETHER THERE IS ANY OTHER INVESTIGATION GOING ON. I LIVE IN BRAZIL, BUT HERE, THE GOVERNMENT AND FORD DO NOT CARE ABOUT CUSTOMERS AS USA CARES. SO I HOPE THAT AN INVESTIGATION IN USA COULD OBLIGE FORD OF BRAZIL MAKE THE REPAIRS TO FUSIONS SOLD HERE AS WELL. I WILL INPUT AN ADDRESS OF RELATIVES WHO LIVE IN SAN FRANCISCO. MY PHONE WILL BEGIN WITH +553

NHTSA ID

11088368

Incident

Jul 15, 2015

Mileage

100 mi

WHILE UNDER NORMAL OPERATION AT HIGHWAY SPEED (65-70MPH WITH CRUISE CONTROL ON) THE CAR ALERTED ME TO AN ERROR ("SERVICE ADVANCETRAC") AND IMMEDIATELY DEACTIVATED: CRUISE CONTROL, TRACTION CONTROL, EMERGENCY BRAKE ASSIST, AND A COUPLE OTHER SYSTEMS. THE CHECK ENGINE LIGHT ALSO CAME ON. THE CAR WAS UNABLE TO MAINTAIN SPEED AND BEGAN LOSING POWER. I WAS ABLE TO SAFELY PULL THE CAR OVER TO THE SHOULDER OF THE HIGHWAY AND TURN THE VEHICLE ON AND OFF TWICE, THE ALERTS AND CHECK ENGINE LIGHT PERSISTED THROUGH THE VEHICLE RESTARTS. I WAS ABLE TO ACCELERATE AND MERGE BACK INTO TRAFFIC; HOWEVER, THE MAXIMUM SPEED I WAS ABLE TO MAINTAIN WAS EXACTLY 50MPH AND I THINK THAT MAY HAVE ONLY BEEN UNDER BATTERY POWER PROVIDED BY THE HYBRID BATTERY SYSTEM (I.E., ELECTRIC DRIVE), SINCE NO ENGINE NOISE WAS APPARENT WHILE TRYING TO MAINTAIN SPEED. I WAS ABLE TO PARK AT A GAS STATION AND CALL FORD ROAD SIDE SERVICE. I HAVE AN AUTOMATIC ADAPTER ON THE CAR AND THE ADAPTOR REPORTED THE ERROR CODE OF: P2112 THROTTLE ACTUATOR "A" CONTROL SYSTEM-STUCK CLOSED. THE SAME ERROR CODE WAS ALSO FOUND BY THE FORD DEALER, WHICH REPAIRED THE ERROR UNDER WARRANTY.

NHTSA ID

11030308

Incident

Sep 14, 2017

Mileage

24,266 mi