2019 Ford Fusion Hybrid Problems

2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016

The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 MPH, the automotive power was reduced. The message "Pull Over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the cause of failure. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016

My car dies and needs jumped everytime I shut it off. There's an odd clicking sound coming from the front floor of the trunk behind the drivers side back seat. This has been happening for 2 days now. I think I can smell something burning, but I've only had that smell once today.

My trunk continues to open when the release button is not being employed. This morning, on my way to work, it happened about 8 times. I had to bungee the trunk latch to my license plate so I could drive. I found a forum online that this has been an issue w/ several other Fusions

Rear trunk lid opened on its own during the night. The car was locked.

I have a 2019 Ford Fusion. The bolt holding the steering wheel to the steering shaft has come loose. in May 2018 there was a recall for this same loose steering wheel issue on 2014-2018 versions of the Fusion. There is no loose steering wheel recall for the 2019 Fusion. Ford's remedy for the loose steering wheel was replacing the bolt holding the steering wheel to the steering shaft with a longer bolt on the 2014-2018 Fusions. I would expect the longer bolt was used in production in my 2019 Fusion steering, and that's why it is not recalled. But that longer bolt has also come loose like the older shorter bolts. This would make me suspect the repaired older recalled Fusion steering wheels could eventually come loose again just like my steering wheel did.

The contact owns a 2019 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the contact became aware that the steering wheel was very loose. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,555.

2019 Ford Fusion Hybrid SE. Vehicle experienced a “Stop Safely Now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a P0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers AU5Z-12A647-B / FC4Z-12A647-A) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is UNKNOWN, but warning lamps and jerking preceded the “Stop Safely Now” shutdown events.* problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016

The contact owns a 2019 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard a rattling sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 105,254.

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.

The contact's daughter owned a 2019 Ford Fusion. The contact stated that while her daughter was idled in traffic, another vehicle rear-ended the vehicle that was behind the daughter's vehicle, causing the vehicle from behind to rear-end the daughter's vehicle. It was a seven-vehicle collision. All of the passenger's side front air bags deployed upon impact where the contact's son was seated. The driver's side front knee and steering wheel air bags deployed upon impact, except for the side curtain and seat air bags. The contact's daughter and son were transported by ambulance to the hospital for injuries sustained. The contact's daughter suffered a fractured back, whiplash, and burns on the left side of her neck and right arm. The contact's son suffered a concussion. A police report was filed. The vehicle was towed to a tow yard where it was deemed totaled by the insurance company, then towed to the daughter's residence. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 71,000.

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

In early spring of 2021 the trunk lid on the 2019 Ford Fusion hybrid opened by itself while driving through the parking lot. I was able to close it. Later that day it did it again. Then I came out to the vehicle to find the trunk open. I had not used the key fob, keypad on the door, or trunk release button that day. On the 16th of April I had a local shop inspect it, but all they could do was disconnect the release latch. I then took it to the dealership for further inspection and diagnosis. They did a number of procedures from reprogramming the BCM, to replacing it. It is now August 30 and the trunk lid is once again opening on its own. This is unsettling at the least, dangerous at its worst. I use the car to teach driver education. This is an unsafe condition and Ford needs to address this malfunction.

UNKNOWN

2019 FORD FUSION. CONSUMER WRITES IN REGARDS TO ISSUES WITH CRUISE CONTROL. *LD THE CONSUMER STATED THE CRUISE CONTROL WOULD CAUSE THE VEHICLE TO SPEED UP UNINTENTIONALLY. THE CONSUMER RECIEVED A SPEEDING TICKET WHILE USING THE CRUISE CONTROL.*JS

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body slid forward into the steering wheel, dashboard, and windshield. My face hit the windshield. The airbags never inflated.

I WAS IN A CAR ACCIDENT THAT ULTIMATELY TOTALED THE CAR. THE AIRBAG UNDER THE DRIVER SIDE DASH CAME OUT BUT THE AIRBAG IN THE STEERING WHEEL DID NOT COME OUT NOR DID THE SEATBELT LOCK. MY HEAD AND FACE HIT THE WINDSHIELD LEAVING ME WITH INJURIES TO MY FACE AND NOSE AND I HAD INJURIES ON THE ENTIRE LEFT SIDE OF MY BODY. I WAS GOING 45 MPH AND FELL ASLEEP AT THE WHEEL. I VEERED OFF INTO A DITCH AND HIT THE OTHER SIDE OF IT. *TR*DT*JB

DRIVING HOME FROM THE DEALER I WAS ON A WELL LIT ROAD. I LIVE IN A RURAL AREA AND EVEN WITH THE HIGH BEAMS ON IT WAS LIKE THERE WAS NO LIGHT. I DIDN'T SEE THE DEER STANDING ON THE SIDE OF THE ROAD UNTIL I WAS ALMOST NEXT TO IT, THE HIGH BEAMS WERE ON. WHEN I DON'T HAVE THE HIGH BEAMS ON THE LIGHTS ARE VERY DIM AND I'M LUCKY IF I CAN SEE 20 FEET AHEAD. I'M BRING THE VEHICLE BACK TO THE DEALER.

WHEN PLACING MY CAR IN TO PARK IT DOESN'T ACTUALLY GO IN TO PARK. IF YOU GET OUT AFTER IT DOES THIS THE CAR WILL ROLL. THIS IS TERRIFYING. IT STARTED TO ROLL OUT MY DRIVEWAY AFTER PUTTING IT IN PARK. I HAVE TO PUT MY EMERGENCY BRAKE ON SO IT DOESN'T ROLL. I HAVE A VIDEO OF THE INCIDENT BUT I CAN NOT ATTACH IT.

TL* THE CONTACT'S SPOUSE RENTED A 2019 FORD FUSION. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE DRIVER WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SUSPENSION FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE WHEEL TO MAKE CONTACT WITH THE INNER WHEEL WELL AND SEIZE IN PLACE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. ENTERPRISE RENTAL CAR WAS NOTIFIED OF THE FAILURE AND THE RECOVERY TEAM WAS SCHEDULED TO RETRIEVE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.