Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Sep 28, 2004
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 30, 1999
What this page shows
Our database holds 10 NHTSA owner-reported complaints for the 1996 Ford Grand Marquis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–10 of 10
Fuel systemSuspension
Filed Sep 28, 2004
FW; 1996 MERCURY GRAND MARQUIS FUEL TANK PROBLEM. *BF THE CONSUMER WANTED TO KNOW ABOUT THE POSSIBLILITY OF THE FUEL TANK RUPTURING FOLLOWING A HIGH ENERGY REAR END COLLISION RESULTING IN SEVERE FIRES. THE CONSUMER WANTED TO KNOW IF POLICE AND CIVILIAN VERSIONS OF THE CROWN VICTORIA SHARE THE SAME FUEL SYSTEM AND REAR SUSPENSION GEOMETRY. CONSUMER WOULD LIKE SOME HELP TRYING TO DECIDE HOW SAFE HER 1996 GRAND MARQUIS. *TC
NHTSA ID
10095208
Incident
May 27, 2004
Engine
Filed Jun 18, 2004
ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, AND MECHANIC DETERMINED THAT INTAKE MANIFOLD CRACKED AND SPILLED COOLANT INSIDE THE ENGINE. DEALER NOTIFIED. *AK
NHTSA ID
10079495
Incident
Jun 18, 2004
Engine
Filed Oct 1, 2003
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THE DRIVER BEGAN TO SMELL SMOKE. THE VEHICLE HAD TO BE TOWED TO THE DEALER WHERE THEY REPLACED THE PLASTIC INTAKE MANIFOLD. THE CONSUMER FOUND A SERVICE PROGRAM WHICH WAS ISSUED FOR THE DEFECT AND BELIEVES THE VEHICLE SHOULD HAVE BEEN REPAIRED FREE UNDER THE PROGRAM. *AK *NLM
NHTSA ID
10038404
Incident
Aug 24, 2003
Mileage
90,000 mi
Engine
Filed Jan 8, 2003
CONSUMER STATES THAT VEHICLE HAS AN EXTREME LEAKAGE OF WATER FROM THE FRONT PASSENGER SIDE, AND MAY CAUSE ELECTRICAL PROBLEMS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA ID
10002309
Incident
Dec 1, 2002
Mileage
65,250 mi
Engine
Filed Jan 7, 2003
WHILE DRIVING, VEHICLE STARTED SMOKING UNDER THE HOOD BECAUSE OF PLASTIC MANIFOLD INTAKE CRACKED. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
NHTSA ID
10002215
Incident
Jan 5, 2003
Mileage
94,000 mi
Engine
Filed Nov 4, 2002
THE PLASTIC INTAKE MANIFOLD COVER THAT WAS MOUNTED ON TOP OF THE ENGINE HAD DEVELOPED A CRACK, AND CAUSED COOLANT TO LEAK OUT. DEALERSHIP WAS AWARE OF THE PROBLEM. MR JG *JB JG
NHTSA ID
8022124
Incident
Aug 24, 2002
Mileage
36,000 mi
Fuel system
Filed Jan 28, 2002
CONSUMER STATED WHILE VEHICLE WAS PARKED, WATER BEGAN LEAKING FROM THE ENGINE COMPARTMENT, CONSUMER TOOK VEHICLE TO DEALER, AND WAS INFORMED THAT THE PLASTIC INTAKE MANIFOLD HAD CRACKED.*AK *SLC
NHTSA ID
8002986
Incident
Jan 25, 2002
ElectricalFuel system
Filed Jan 7, 2002
Fire reported
WHILE TRAVELING NOTICED SMOKE COMING FROM UNDER HOOD CONSUMER PULLED VELICLE OVER AND NOTICED COOLENT AND WATER SPRYING OVER ENGINE . VEHICLE WAS TOWED TO DEALER. INTAKE MANIFOLD WAS CRACKED. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
8001608
Airbags
Filed Mar 14, 2001
Crash reported4 injuries reported
AIR BAGS DEPLOYED, GAS FROM AIR BAGS BURNED CONSUMERS FACE. NLM
NHTSA ID
560315
Airbags
Filed Sep 30, 1999
DURING COLLISION VIOLENT DEPLOYMENT OF THE AIR BAGS RESULTED IN FIRE TO CONSUMER'S SHIRT, HOWEVER NO INJURY. MJS
NHTSA ID
548826
Incident
May 20, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.