2025 Ford Mustang Mach E Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Ford Mustang Mach E, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical630.0%
- Brakes420.0%
- Driver assistance315.0%
- Powertrain (other)315.0%
- Visibility15.0%
- Fuel system15.0%
- Other / unspecified15.0%
- Body & structure15.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.
On Thursday, May28 I was driving my 2025 Ford Mach-2 on Schrock Rd. in Columbus, Ohio at approximately 3:30 PM when the hood (the "frunk") of the car unexpectedly unlatched and opened, flying up to a vertical position and obscuring my view of traffic. I was driving in the left lane of this road at 40-45 mph. My view of the road was immediately obstructed, but I was able to crouch sufficiently to see enough of the road ahead and the mirrors on each side to navigate to the right lane and then to the side of the road, pull off safely, turn the car off, exit, and close the frunk firmly. I was away from home when this occurred. When I got in the care to drive home, there was a warning that came on, for the first time, that read as follows: FRUNK FAULT DETECTED; SERVICE REQUIRED. There was no advice to avoid driving the car. I checked the hood/frunk to be sure that it was firmly closed, then started for home, avoiding my usual freeway drive at 65mph for a slower trip on local roads. It is a good thing I did, because the risk of a major accident with injury and serious property damage would have been far greater at higher speed. I arrived home without the frunk opening again, called for Ford Roadside Assistance, and arranged to have the car towed to Germain Ford of Columbus, where it still is, awaiting the delivery of a new frunk latch system. The dealer has determined that there is likely a defective sensor in the frunk latch. This is a known issue with the Ford Mach-e, affecting not only the frunk but also sometimes the hatch lid in the rear.This is a serious safety hazard, and a review of reports over several models years from Mach-e owners indicates that I am not alone in having experienced it. At highway speeds a suddenly unlatched frunk/hood would not only open to the vertical, but conceivable also be smashed against the windshield or ripped off the vehicle and become airborne. Ford is aware of the issue, for there is are technical service bulletins covering it.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.
Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.
Dash completely turned off. We could not see speed, gear, battery life, etc. See attached photo of the dash board above the steering wheel. Tried turning car off and on, tried resetting the monitor. Dealership service advisor witnessed this. The technician could not replicate it, and they did not have a solution but it is now back on. Worried it may happen again, opened up a buy back claim but dealership thinks we don’t have a strong case since they couldn’t find anything.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.
The Dealer sold me the car which is on recalls he sold this car to me on Saturday October 11th till date he didn’t give me my car there is active recall on it it is parking Rod something he is not giving update. If Ford customer care they are not sharing proper time line . When they will give back my car the Ford is not fallowing proper timeline to give my car Till date they didn’t tell me when they are giving my car which they sold 5 days ago
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
Windshield had a stress crack after 300 miles.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I noticed that I kept receiving a low tire pressure warning on my car. I would have it filled and then a few days later, the warning appeared again. I took the car in to the dealership to let them know there is an issue with my tire on 11/24/2025. The dealership then stated that I had to pay for a replacement tire. I asked if there was any type of warranty on the tire as I have only had the vehicle for a few months. They stated I had to purchase a new tire. I do not feel that I should pay for a defected tire. I have not driven the vehicle due to safety and want help in resolving this issue as the defect should be covered.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2025 Ford Mustang Mach-E. The contact stated that upon entering the vehicle and backing out of his driveway, heard an abnormal scraping sound coming from the vehicle. Upon exiting the vehicle, the contact discovered that the charging port door had opened independently and scraped the garage door frame. As a result, the frame on the charging port door had detached from the vehicle and was on the floor. Despite the failure, the contact slid the panel back into the door; however, the charging port door would not close. The contact then used painter tape to secure the charging port door and drove immediately to the dealer. As the contact explained the failure to the dealer, they contended that the failure was caused by normal use and that the repair would not be covered under warranty or recall. The manufacturer was notified of the failure by mail and received a response that the repair would not be covered under warranty. The contact then called the manufacturer and was informed that there were no programs that would cover the repair. The vehicle was repaired. The failure mileage was approximately 1,700.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .