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2025 Ford Mustang Mach E Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Oct 9, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Ford Mustang Mach E, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical729.2%
  • Driver assistance520.8%
  • Brakes416.7%
  • Powertrain (other)312.5%
  • Body & structure14.2%
  • Visibility14.2%
  • Engine14.2%
  • Fuel system14.2%
  • Other / unspecified14.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

The main screen of the Mach is is uncontrollably restarting at random. This means the backup camera and any visual camera sensors are effectively unsable. Same with radio, hvac, car settings, etc. tons of people on Reddit complaining too. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11770009 · filed Oct 8, 2026

I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.

NHTSA ID 11742703 · filed Jun 8, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

5
reports

From owner reports, verbatim

Bought car in March 2026. Twice while driving car in heavy traffic on highway using BlueCruise car slowed down on its own and warning message read "vehicle is stopping" (this happened first in early July and again in mid-August). Both times happened while in middle lane of traffic, creating safety concern for pulling over. Both times was able to restart car and reenter highway to return home. Dealer service center was not able to locate or recreate problem.

NHTSA ID 11770103 · filed Oct 9, 2026

The main screen of the Mach is is uncontrollably restarting at random. This means the backup camera and any visual camera sensors are effectively unsable. Same with radio, hvac, car settings, etc. tons of people on Reddit complaining too. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11770009 · filed Oct 8, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

4
reports

From owner reports, verbatim

I was driving normally at about 45 mph with no strong acceleration, after about 20 minutes of driving... Then Cross Traffic Alert, Crash Alert, ABS Failure Alert, Parking Brake Fault Alert, and probably more alerts suddenly went off while driving. Warning Lights for all these features stayed on, and I completely lost regenerative braking and power braking. I'm not sure if I lost anything else because I immediately pulled over, having to stand on the brakes to slowly stop. Once at a stop, I put it in park and warnings about parking brake faults continued to go off. I turned off the car, and warning about a parking brake fault continued to go off. I waited a few seconds and then opened the door to force the normal system shutdown. I pressed the brake and hit the start button again, but it didn't seem to recognize that I had pressed the brake and started in accessory (ACC) mode. After a few more second, I pressed the brake again and hit the start button (while still in ACC Mode), and the vehicle moved to full running mode without all of the warnings. This situation could have easily resulted in a full crash if I were driving at a faster speed and/or if I required immediate stopping.

NHTSA ID 11742703 · filed Jun 8, 2026

Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.

NHTSA ID 11704393 · filed Dec 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication. This left the vehicle stalled in traffic and created a significant safety hazard. Details of Each Incident: While driving under normal conditions or coming to a stop, the vehicle triggered the red “Stop Safely Now” alert with powertrain and brake warnings. Propulsion shut down instantly and the vehicle locked in Park, leaving it immobilized in traffic lane. I had to exit the vehicle and wait for it to complete a full power-down cycle before it would restart. After restarting, the vehicle operated with reduced functionality and limited range. Ford Roadside Assistance was contacted for every incident. Safety Concern: A sudden loss of forward motion in moving traffic poses a serious crash risk to me and to other drivers. The repeated nature of this failure suggests a defect in the propulsion system, sensors, electrical components or related modules. Current Status: The vehicle is now at the local Ford dealership for evaluation. I have also notified Ford Corporate Customer Care. The root cause has not yet been identified or resolved. Requested Action: I request that NHTSA document this complaint and consider further review due to the recurring safety-related failure and the potential risk to other owners.

NHTSA ID 11704393 · filed Dec 11, 2025

The Dealer sold me the car which is on recalls he sold this car to me on Saturday October 11th till date he didn’t give me my car there is active recall on it it is parking Rod something he is not giving update. If Ford customer care they are not sharing proper time line . When they will give back my car the Ford is not fallowing proper timeline to give my car Till date they didn’t tell me when they are giving my car which they sold 5 days ago

NHTSA ID 11694117 · filed Oct 17, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

The contact owns a 2025 Ford Mustang Mach-E. The contact stated that upon entering the vehicle and backing out of his driveway, heard an abnormal scraping sound coming from the vehicle. Upon exiting the vehicle, the contact discovered that the charging port door had opened independently and scraped the garage door frame. As a result, the frame on the charging port door had detached from the vehicle and was on the floor. Despite the failure, the contact slid the panel back into the door; however, the charging port door would not close. The contact then used painter tape to secure the charging port door and drove immediately to the dealer. As the contact explained the failure to the dealer, they contended that the failure was caused by normal use and that the repair would not be covered under warranty or recall. The manufacturer was notified of the failure by mail and received a response that the repair would not be covered under warranty. The contact then called the manufacturer and was informed that there were no programs that would cover the repair. The vehicle was repaired. The failure mileage was approximately 1,700.

NHTSA ID 11738479 · filed May 18, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

Windshield had a stress crack after 300 miles.

NHTSA ID 11674774 · filed Jul 19, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

Bought car in March 2026. Twice while driving car in heavy traffic on highway using BlueCruise car slowed down on its own and warning message read "vehicle is stopping" (this happened first in early July and again in mid-August). Both times happened while in middle lane of traffic, creating safety concern for pulling over. Both times was able to restart car and reenter highway to return home. Dealer service center was not able to locate or recreate problem.

NHTSA ID 11770103 · filed Oct 9, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

Shift system fault in the middle of the road. Unable to shift to Park, vehicle stuck in middle of road unable to shift to Drive either. E-brake auto engaged on street. Vehicle tells me to shift to Park but is unable to shift. Vehicle odometer is under 900 miles. New lease.

NHTSA ID 11685189 · filed Sep 5, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I noticed that I kept receiving a low tire pressure warning on my car. I would have it filled and then a few days later, the warning appeared again. I took the car in to the dealership to let them know there is an issue with my tire on 11/24/2025. The dealership then stated that I had to pay for a replacement tire. I asked if there was any type of warranty on the tire as I have only had the vehicle for a few months. They stated I had to purchase a new tire. I do not feel that I should pay for a defected tire. I have not driven the vehicle due to safety and want help in resolving this issue as the defect should be covered.

NHTSA ID 11708431 · filed Jan 2, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .