RoadVitals

2003 Ford Mustang Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
145
Latest Jul 16, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
23
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Sep 23, 2002

What this page shows

Our database holds 145 NHTSA owner-reported complaints for the 2003 Ford Mustang. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 145 · page 1 of 6

BrakesEngine
Filed Jul 16, 2026

Breaks went out

NHTSA ID
11750915
Incident
Jun 3, 2026
BrakesEngine
Filed Jul 16, 2026

Breaks went out

NHTSA ID
11750914
Incident
Jun 3, 2026
Airbags
Filed Jan 27, 2026

From all the research I have done on my vehicle, it has the Takata airbag inflators that uses phase‑stabilized ammonium nitrate without a desiccant which should have been in the Nationwide Ford vehicle recall. I am the original owner of my 2003 Mustang Mach 1 and it has never had the airbags replaced and I have never received a recall notice. I had Ford run an OASIS report on my VIN and they tell me there is no recall for my car. I told them the reports don't show data past 15 years. After all these years I thought I was safe because my car never showed it had the Takata recall, so I didn't think mine had them. Now after watching a YouTube documentary and doing research, I am now afraid to drive my car. What can be done about this?

NHTSA ID
11713803
Incident
Apr 9, 2003
Body & structure
Filed Sep 26, 2025

Because of Mustangs heavy doors the latch mechanism malfunctioned and the door came open on the highway. I realize the car is old but I have read up on other complaints on mustangs. The door was fine and within the couple of hours of seeing the problem I was driving 70 on the highway. And I heard the door ding go off and something told me to grab the door. It was all I could do to get back home. Which has now led to other issues like the door sagging and the window is now messed up.

NHTSA ID
11689960
Incident
Sep 24, 2025
ElectricalExterior lighting
Filed Mar 11, 2025
Fire reported

Burning of terminal on brake light switch wiring. Brake lights left on.

NHTSA ID
11647763
Incident
Mar 11, 2025
Seat belts
Filed Mar 3, 2025

The Belt Strap will get twists along the length. The Body Pillar clip refuses free movement. This is aggrevating for a Driver in the Seat. Driver in vain pushes Power Seat back to allow the Belt to clip into Latch at the Console. Reality. The car is 22-yrs old. Owner expects indifference by the local Ford shop. Both a neighbor & the Owner had a hard time about service. What does the Owner thinks a good solution? Late Model Restoration is this Model's best parts hope. A indy-body shop near the home of the car a repair alternative. Owner is [XXX] in a [XXX] & uses the Car as a Daily Driver. May be able to upload images of the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11645931
Incident
Mar 3, 2025
Electrical
Filed Mar 8, 2024
Fire reported

Date of incident....sometime over night 1/27/24. Vehicle FIRE I believe started in electrical components. Happened overnight while PARKED in front of home in parking lot Melted left side of dash (all odometer area) and center console where AC controls and radio are. Shattered front windshield which was black with soot, as well as the plastic frame around front area of convertible top. Fire has somehow extinguished itself. Whole interior car full of soot. I had actually used my key FOB to enter my car at which time I noticed what had happened & all the damage. I immediately disconnected my battery. The engine did not look damaged. The fire seemed to have stayed behind firewall. My insurance company TOTALED my car out due to the fact of it being an ELECTRICAL CAUSE TO FIRE & even if it could've been repaired, was told parts (dash, odometer area which was COMPLETELY melted) were obsolete. Regardless, the car now has posed a serious DANGER. I have photos & totaled decision by insurance company information, but have been unable to upload on your site. I believe you should REALLY SEE THE PICTURES. After incident, I searched to see if there had been any recalls. I found a couple incidents of this happening to others with their 2003 MUSTANGS & am wondering why this had never been investigated. If I had known about a problem of electrical fires, this car would NOT have been purchased in 2017. I don't understand why this problem wasn't researched. It could've been so much worse as I had a FULL TANK OF GAS.

NHTSA ID
11576237
Incident
Jan 27, 2024
BrakesElectricalFuel system
Filed Mar 14, 2023

Flooded salvage title not listed

NHTSA ID
11511835
Incident
Dec 23, 2022
Tires & wheels
Filed Jun 6, 2019

I WAS DRIVING 40 MILES AN HOUR AND REAR PASSANGER TIRE WITHOUT SOUND PRETTY MUCH JUST SHREDDED OF TRED .

NHTSA ID
11218339
Incident
Jun 3, 2019
Mileage
108,400 mi
Engine
Filed Apr 16, 2019

THE EXHAUST PIPE BREAKS WHERE THE A/C WATER DRIPS. THIS IS DUE TO POOR DESIGN OF THE CAR. THIS ARTICLE DESCRIBES IT BETTER. HTTPS://FORD.OEMDTC.COM/100/EXHAUST-LEAK-CRACKED-OR-SEPARATED-RIGHT-SIDE-EXHAUST-PIPE-1999-2004-FORD-MUSTANG

NHTSA ID
11196623
Incident
Apr 5, 2019
Mileage
195,000 mi
Airbags
Filed Oct 23, 2017
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2003 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 10 MPH ON THE HIGHWAY, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ID
11035889
Incident
May 20, 2016
Mileage
70,000 mi
Seat belts
Filed Jul 6, 2017

SEAT BELTS BOTH SIDES NEVER WORKED TO THIS DAYY. I TOOK THE CAR BACK TO THE DEALER TWICE THEY NEVER FIXED THE PROBLEM.THE BELT S WILL NOT RETRACT INTO THE HOLDER BELTS LAY DOWN GET STUCK IN DOOR AND DANGLE OUT SIDE CAR

NHTSA ID
11003461
Incident
Jun 15, 2003
Mileage
26 mi
Engine
Filed Jun 12, 2017

TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE SPARK PLUG WAS MISSING FROM THE ENGINE COMPARTMENT. WHILE TIGHTENING BOLTS IN THE ENGINE COMPARTMENT, THE VEHICLE EJECTED ANOTHER SPARK PLUG. THE VEHICLE WAS TAKEN TO HOLLINGSWORTH RICHARDS FORD WHERE THE CONTACT WAS NOTIFIED THAT THIS WAS A KNOWN ISSUE WITH THIS VEHICLE. SINCE THERE WAS NO RECALL, THE ENGINE HEAD CYLINDER WOULD NEED TO BE REPLACED. THE MANUFACTURER STATED THAT, DUE TO THE MILEAGE OF THE VEHICLE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST EVEN THOUGH THIS WAS A KNOWN ISSUE WITH THIS MODEL VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.

NHTSA ID
10994402
Incident
May 15, 2017
Mileage
167,000 mi
Airbags
Filed Oct 28, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2003 FORD MUSTANG. THE CONTACT'S VEHICLE CRASHED INTO A FIRE HYDRANT, SPUN OUT, AND CRASHED INTO A RESIDENCE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A FRACTURED CLAVICLE AND SUFFERED NUMEROUS CUTS AND ABRASIONS. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 01/27/17*LJ

NHTSA ID
10919915
Incident
Oct 23, 2016
Mileage
70,000 mi
Seat belts
Filed Sep 10, 2015

BOTH THE FRONT SEATBELTS WILL NOT RETRACT, WITHOUT CONSIDERABLE EFFORT. THIS RESULTS IN DRIVING WITH THE BELT VERY SLACK OVER THE CHEST AND LAP. I'M VERY CONCERNED THAT IF I AM INVOLVED IN AN ACCIDENT, THIS SLACK WILL PERMIT INJURY. I HAVE LOOKED OVER YOUR DATABASE OF CUSTOMER COMPLAINTS, AND THIS EXACT DEFECT HAS BEEN DOCUMENTED TIME AFTER TIME, WITH NO ACCOUNTABILITY BY FORD MOTOR CO.. I KNOW YOUR "STANDARD BOILER-PLATE RESPONSE" IS THAT FORD'S NUMBER ONE CONCERN IS SAFETY, BUT WHY DO YOU CONTINUE TO IGNORE THIS OBVIOUS, CONTINUING DEFECT, YEAR AFTER YEAR? IS SAFETY IMPORTANT, OR NOT?

NHTSA ID
10762960
Incident
Sep 1, 2004
Body & structureElectricalEngine+2 more
Filed Sep 2, 2015
Crash reported

WE HAVE HAD ISSUES WITH THIS CAR SINCE IT WAS BOUGHT NEW. ALL ISSUES HAVE BEEN LOOKED AT BY THE DEALER DURING THE FACTORY WARRANTY AND STILL REMAIN UNRESOLVED. I HAVE WRITTEN A LETTER TO FORD HEADQUARTERS BUT THEY SENT A COMPLETE REJECTION LETTER. I WAS TOLD TODAY BY A FORD CUSTOMER SERVICE REPRESENTATIVE TO FILE A COMPLAINT HERE. I CAN SUPPLY DOCUMENTS AND THE ORIGINAL LETTER TO FORD IF NEEDED. THE MAIN ISSUES FROM PURCHASING NEW AND DRIVING OFF THE LOT ARE (IN ROUGH ORDER OF IMPORTANCE): -MAJOR PAINT AND CLEAR COAT ISSUES (BROUGHT TO DEALER TWO DAYS AFTER PURCHASE TO COMPLAIN. THEY HAVE NEVER RESOLVED PROBLEM AND IT HAS CONTINUED TO GET WORSE TO THIS DAY.) -DRIVER DOOR WINDOW STOPS WORKING INTERMITTENTLY. -CAR ENGINE SURGING MAKING CAR LURCH FORWARD (MY WIFE WAS INVOLVED IN A MINOR ACCIDENT BECAUSE OF THIS. IT WAS REPORTED TO INSURANCE.) -ENGINE ACTS LIKE IT WANTS TO STALL WHEN TURNING STEERING WHEEL IN REVERSE. -HEADLIGHT LENSES COMPLETELY CLOUDED EARLY ON (HAVE HAD TO HAVE RESTORATION DONE TO HEADLIGHTS SEVERAL TIMES.) -ENGINE SOUNDS LIKE DIESEL WHEN AMBIENT TEMPERATURE IS HIGH. -BULGE IN SEAL ABOVE WINDSHIELD FRAME WHERE CONVERTIBLE TOP SEATS AGAINST IT. -STEREO INTERFERENCE (LOUD CONTINUOUS BUZZING SOUND.) -AC THUMP (HIGH PRESSURE COOLANT LINE HITS FIREWALL WHEN COMPRESSOR STARTS.) -DRIVER DOOR RATTLE (AFTER THE WINDOW WAS WORKED ON BUT WAS NOT FIXED.) -LIGHT BURNED OUT IN AC PANEL (OCCURRED AFTER STEREO WAS REPLACE TO TRY TO ELIMINATE INTERFERENCE, BUT WAS NOT RESOLVED.) WE HAVE MAINTAINED AND KEPT OUR LOW MILEAGE MUSTANG IN EXCELLENT CONDITION OTHERWISE. WE DON'T KNOW WHERE TO GO FROM HERE. THANK YOU *TR

NHTSA ID
10760959
Incident
Mar 17, 2003
Mileage
100 mi
Seat belts
Filed Mar 7, 2015

I RECENTLY PURCHASED THIS VEHICLE AND NOTICED THE NEXT DAY THAT THE PASSENGER SEAT BELT WILL NEITHER RETRACT OR EXTEND TO A USABLE LENGTH . ONLINE I HAVE NOTICED NUMEROUS SIMILAR COMPLAINTS. MY LOCAL DEALER WANTS $287.00 PLUS LABOR OF APPROXIMATELY 2 HOURS TO REPAIR AND FROM WHAT I'M SEEING THERE IS NO GUARANTEE IT WILL BE FIXED. *TR

NHTSA ID
10692684
Incident
Mar 2, 2015
Mileage
143,000 mi
Body & structureSeat belts
Filed Feb 1, 2015

ALL 4 SEAT BELTS HAVE OPERATIONAL ISSUES. PASSENGER SEAT BELT FULLY EXTENDED AND WILL NOT RETRACT. DRIVER SIDE SEMI FUNCTIONAL WILL NOT RETRACT FULLY. BOTH REAR DIFFICULT TO RETRACT. CLEAR COAT ON FRONT BUMPER AND SPOILER COMING OFF IN SHEETS. *TR

NHTSA ID
10680390
Incident
May 4, 2012
Mileage
80,000 mi
Engine
Filed Dec 3, 2014

WHILE DRIVING MY VEHICLE ON THE INTERSTATE I HEARD WHAT I THOUGHT WAS A POPPING SOUND AND THEN EXPERIENCED A LOSS OF POWER. I EXITED OFF THE INTERSTATE AND BEGAN DRIVING AGAIN. MY VEHICLE FELT AS IF MY TORQUE CONVERTER WAS SLIPPING AND THAT POWER WAS REDUCED FROM THE MOTOR. I TOOK MY VEHICLE TO MY LOCAL SERVICE MECHANIC WHO ADVISED ME THAT THE 3RD CYLINDER SPARK PLUG HAD SOMEHOW BACKED ITSELF OUT OF THE CYLINDER HEAD WHICH WAS CAUSING A LOSS OF POWER TO THAT CYLINDER. IT ALSO WAS STILL RECEIVING POWER VIA THE COIL PACK WHICH IN TURN MELTED THE RUBBER BOOT AND FRIED THE COIL PACK FOR THAT CYLINDER. THE RUBBER FROM THE BOOT RAN DOWN INTO THE SPARK PLUG AND FILLED THE HOLE. I HAD TO REPLACE BOTH THE PUG BOOT AND COIL PACK FOR THE 3RD CYLINDER ALONG WITH THE LABOR OF REMOVING MELTED RUBBER FROM THE SPARK PLUG HOLE AND CYLINDER HEAD. *JS

NHTSA ID
10661948
Incident
Dec 1, 2014
Mileage
165,000 mi
Exterior lightingSeat belts
Filed May 2, 2014

PASSENGER SEAT BELT STARTED STICKING AND BEING HARD TO PULL OUT IN 2005, I TOOK IT BACK TO DEALERSHIP THEY STATED IT WAS OK, I HARDLY USED THAT PASSENGER SEATBELT BECAUSE I USUALLY DRIVE ALONE. IN 2009 IT GOT STUCK IN THE HOLDER AND I COULD NOT PULL IT OUT, AT THAT POINT THE FORD DEALERSHIP WANTED OVER $300.00 TO REPLACE THEIR ALREADY DEFECTED SEATBELT. I CHECKED JUNKYARDS IN THREE DIFFERENT STATES AND ALL THE 2003 FORD MUSTANG PASSENGER SEATBELTS WAS BROKEN. MY HEADLIGHT COVER IS MADE OF SOME SORT OF SUBSTANDARD PLASTIC THAT FOGGED UP AND MADE IT DIFFICULT TO SEE CLEARLY AND PLUS IT CAUSES MY CAR TO FAILS INSPECTION. FORD DEALERSHIP REQUESTED THAT I PAY THEM OVER $600.00 TO REPLACE HEADLIGHTS WITH MORE DETECTED HEADLIGHT. I CALL FORD HEADQUARTER TO NO AVAIL. HEADLIGHTS AND SEATBELT ARE VERY IMPORTANT TOOLS FOR SAFETY ON THE ROAD AND AS LONG AS THE CAR MANUFACTURER CAN GET AWAY WITH WEIGHTING THE ODDS* WITH PEOPLE LIVES WE ARE ALL IN DANGER!!!!! * ANALYZING IF IT IS CHEATER TO RECALL VEHICLES OR TO PAID THE LAWSUITS IN THE EVENT OF INJURIES OR DEATHS. *TR

NHTSA ID
10586103
Incident
May 1, 2009
Mileage
15,000 mi
Seat belts
Filed Mar 15, 2014

THE SEAT BELTS IN THE FRONT WILL NOT RETRACT. WENT TO THE JUNK YARD AND EVERY CAR I FOUND HAD THE SAME PROBLEM. I DON'T UNDERSTAND WHY THEY HAVE NOT RECALLED THEM. YOUR OLDEST SEAT BELTS ON OTHER CARS STILL WORK. SO WHY WOULDN'T THESE STILL WORK?? IT IS A BIG SAFETY PROBLEM BECAUSE PEOPLE CAN'T AFFORD TO BUY NEW ONES. *TR

NHTSA ID
10572596
Incident
Jan 3, 2011
Driver assistanceFuel system
Filed Jan 4, 2014

GAS PEDAL CATCHES ON VEHICLE CARPET PREVENTING DECELERATION. THE HINGE OF THE GAS PEDAL LODGES UNDERNEATH THE LIP OF THE CARPET KEEPING THE VEHICLE ACCELERATOR DEPRESSED DURING DRIVING CONDITIONS. *TR

NHTSA ID
10558490
Incident
Jan 1, 2014
Mileage
14,000 mi
Visibility
Filed Nov 29, 2013

TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THE WINDSHIELD WIPER MALFUNCTIONED AND INTERMITTENTLY WOULD NOT OPERATE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART NEEDED TO REPAIR THE DEFECT (PART NUMBER YR3714B205DA, GENERIC ELECTRONIC MODULE) WAS NO LONGER AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID
10554128
Incident
Oct 16, 2013
Mileage
140,000 mi
Electrical
Filed Jan 8, 2013

I WAS DRIVING ON THE FREEWAY AT 65 MPH. ALL OF A SUDDEN THE CAR JUST STOPPED RUNNING. ALL DASH BOARD LIGHTS CAME ON INCLUDING CHECK ENGINE AND THEFT LIGHT WAS BLINKING. LUCKILY TRAFFIC WAS LIGHT DURING THE TIME I WAS DRIVING. I ENDED UP GETTING PUSHED OFF THE FREEWAY BY THE CHP. I HAD TO TOW THE CAR TO THE DEALER, AND THE SERVICE ADVISOR STATED TO ME, THAT A WIRING HARNESS THAT WAS MOUNTED ABOVE THE CAT CONVERTER, AND THE WIRE SHORTED OUT. WHATEVER WAS HOLDING THE WIRE IN PLACE MUST HAVE CAME OFF, AND THAT OVER TIME THE WIRE SHORTED OUT BECAUSE THE WIRE HARNESS WAS RESTING ON THE VERY HOT SURFACE OF THE CAT CONVERTER. THE DEALER TOOK PICTURES, AND I COULD NOT BELIEVE THAT THEY PUT SUCH A VITAL WIRE HARNESS DIRECTLY ABOVE SOMETHING THAT GETS EXTREMELY HOT. I WAS LUCKY, BUT SOMEONE ELSE MY NOT BE SO LUCKY. NO WARNING LIGHTS AND A CAR JUST SHUTS COMPLETELY DOWN WHILE DRIVING. I HOPE YOU WILL LOOK INTO THIS ISSUE AND NOT JUST THE YEAR AND MODEL OF MY CAR. THIS MUST BE RECALLED BEFORE SOMEONE GETS HURT OR KILLED. *TR

NHTSA ID
10491798
Incident
Dec 16, 2012
Mileage
73,650 mi
Seat belts
Filed Dec 19, 2012

TL* THE CONTACT OWNS A 2003 FORD MUSTANG. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS FAILED. THE SEAT BELTS WOULD NOT RETRACT AND WOULD BECOME STUCK AND/OR TWISTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE SEAT BELT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,066 AND THE CURRENT MILEAGE WAS 65,703.

NHTSA ID
10489248
Incident
Aug 23, 2005
Mileage
9,066 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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