Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Nov 4, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 116 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
8
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 Ford Mustang submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed Nov 4, 2016
Crash reported
TL* THE CONTACT OWNED A 2004 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A VEHICLE RAN A RED LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS TURNED SIDEWAYS AND CRASHED INTO A POLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS PINNED INSIDE THE VEHICLE. THE FIRE DEPARTMENT PRIED THE DOOR OPEN TO RESCUE THE CONTACT. THE CONTACT WAS TRANSPORTED IN AN AMBULANCE TO THE HOSPITAL, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V802000 (AIR BAGS) IN DECEMBER OF 2015. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
NHTSA ID
10924215
Incident
Nov 29, 2015
Mileage
105,000 mi
Airbags
Filed Mar 2, 2016
Crash reported1 injury reported
WE WERE IN AN ACCIDENT ON 2-28-2016 AND WAS HIT FROM THE SIDE AND PUSHED INTO A DITCH WHILE PASSING A FORD 250 HE TURNED INTO US WHILE DRIVING 50 MPH. THE AIRBAGS DID NOT GO OFF.
NHTSA ID
10839547
Incident
Feb 28, 2016
Mileage
130,000 mi
Airbags
Filed Aug 19, 2009
Crash reported
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 10MPH, A VEHICLE PROCEEDED THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THERE WERE NO INJURIES SUSTAINED; HOWEVER, SHE STATED THAT THE AIR BAGS ARE DEFECTIVE SINCE THE IMPACT FROM THE CRASH SHOULD HAVE CAUSED THEM TO DEPLOY. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 80,000.
NHTSA ID
10280951
Incident
Aug 16, 2009
Mileage
80,000 mi
Airbags
Filed Jan 18, 2007
Crash reported
FOLLOWING A FRONTAL ACCIDENT AT 40 MPH NEITHER FROM AIR BAG DEPLOYED FROM MY 2004 FORD MUSTANG, VIN [XXX]. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
10179074
Incident
Jan 12, 2007
Mileage
36,000 mi
Airbags
Filed Apr 18, 2006
Crash reported1 injury reported
FRONT IMPACT 35-40 MPH AIRBAGS NEVER DEPLOYED. *JB
NHTSA ID
10155565
Incident
Apr 16, 2006
Airbags
Filed Oct 19, 2005
Crash reported1 injury reported
MY DAUGHTER WAS DRIVING MY 2004 FORD MUSTANG , WHEN LIGHT TURNED GREEN UPON ACCELERATION THE GAS PEDAL STUCK( BECAUSE OF CARPET) CAUSING HER TO LOOSE CONTROL OF THE CAR AS SHE WAS MAKING A LEFT TURN ON WET PAVEMENT . SHE HIT ANOTHER VEHICLE TOTALING THE CAR AND SHE WAS ALSO HURT WHEN HER FACE HIT STEERING WHEEL BECAUSE AIRBAG DID NOT DEPLOY. *NM
NHTSA ID
10140244
Incident
Oct 13, 2005
Mileage
11,000 mi
Airbags
Filed Sep 29, 2005
DT: THE CALLER'S SON PULLED INTO A GAS STATION WHEN BOTH FRONT AIR BAGS DEPLOYED. HE WAS GOING ABOUT 2 MPH, AND HE DID NOT HIT ANYTHING. AIR BAGS DEPLOYED WITHOUT WARNING. DEALER CUT THE AIRBAG OUT OF THE STEERING WHEEL, AND THEY PUT THE PASSENGER'S SIDE AIR BAG BACK IN. THE DIAGNOSTIC SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. CALLER WAS TOLD THAT THERE WERE SCRAPES ON THE BOTTOM OF THE VEHICLE AND THAT MIGHT HAVE CAUSED THE AIR BAGS TO DEPLOY. THIS WILL NOT BE COVERED BY THE WARRANTY. THE CALLER SAID THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. MANUFACTURER SIDED WITH DEALER AND SAID SHE WILL HAVE TO PAY FOR REPAIRS.*AK *NM
NHTSA ID
10134887
Incident
Aug 26, 2005
Mileage
15,000 mi
Airbags
Filed Jun 23, 2005
Crash reported1 injury reported
I HAD A DEER ACCIDENT ON MY WAY TO WORK & WRECKED MY 2004 FORD MUSTANG CONVERTIBLE & THE AIRBAGS DID NOT DEPLOY & I TOOK THE ENTIRE FORCE OF THE ACCIDENT. I FLIPPED END OVER END & ROLLED IT ONCE OR TWICE & HIT THE RIGHT FRONT BUMPER ON A CONCRETE SLAP & FLIPPED BACK ON THE WHEELS & DESTROYED THE FRONT END & COMPLETELY TOTALED THE CAR! I HAVE SEVERE HEAD TRAMA, WHIPLASH, INJURED BACK, NECK & SHOULDERS & AM IN PHYSICAL THERAPY 3X'S A WEEK & LOTS OF PAIN & INFLAMATION RX'S. FORD MOTOR DOESN'T SEEM TO WANT TO GIVE ME ANY ANSWERS & I'VE CONTACTED 4 DIFFERENT LAWYERS & NONE OF THEM WANT TO TAKE FORD ON TO INVESTIGATE WHAT HAS HAPPENED & I CAN'T GET ANY HELP SO I THOUGHT I'D ASK FOR YOUR HELP & ANY INFORMATION YOU CAN PROVIDE ME WITH WOULD BE GREATLY APPRECIATED.
NHTSA ID
10126419
Incident
May 13, 2005
Mileage
12,500 mi
Airbags
Filed Jul 23, 2004
Crash reported
MALFUNCTION IN DEPLOYMENT OF THE AIR BAGS ON 2004 FORD MUSTANG.*MR THE VEHICLE WAS INVOLVED IN A SINGLE CAR ACCIDENT IN WHICH THE VEHICLE HIT THE GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. *NM
NHTSA ID
10083705
Incident
Jan 1, 1901
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own