2011 Ford Ranger Problems

I received a letter from FORD identifying my Ranger as in need of an airbag replacement under recall, for free installation and parts. I called the only Ford dealer in town, Capitol Ford, Santa Fe, NM, and was told they were unable to replace my airbag because they did not have the parts for it and did not know when they would get the parts. That was about 4 years ago. Recently, I called the same FORD dealer and made an appointment via a text message to get the airbag replaced under recall. When I took my Ranger in for service at the time arranged, the dealer did not give me any paperwork or receipt or work order. The service dept. personnel just asked for my keys and agreed that I would wait in the lobby. After 2 hours I asked the service personnel whether my airbag had been replaced and a staff member informed me that I would need to leave it all day to get the airbag replaced. I was not prepared to wait all day for this, so I informed this person I needed to reschedule the air bag replacement appointment. He then told me he would not give me my Ranger until I agreed not to request Capitol Ford to replace my airbag, he said I had to agree to take it to another dealer for airbag replacement. I then said I was calling the police to report he stole my vehicle. Only then did he agree to return my Ranger to me. Then, I called the Ford manufacturer and recounted these events. The representative called Capitol Ford to make an appointment for me for the airbag replacement while I waited on the line. After waiting, the rep returned to the line and informed me the dealer refused to make an appointment for said airbag replacement and hung up. I have not heard back from the manufacturer and that was last week. I received no documentation, receipt, or work order from Capitol Ford when I dropped off my Ranger for service as described above.

I'm looking to buy this truck from a private sale. If I do, and the recall has not been completed, will the manufacturer still fix it for free?

HIGH BEAM LIGHTS FAILED ON, THE HI-LO BEAM SWITCH IN TURN, HAZARD, WIPER COMBO SWITCH LATER OVERHEATED, BURN UP, SMOKE IN CABIN CAUSING COMPLETE LOSS OF LAMPS, WIPERS AT NIGHT IN RAIN. CLEARLY A COMMON ISSUE BASED ON WEB. IF YOU ARE GOING TO SEND FULL LOAD CURRENT WITH NO CONTROL RELAYS FORCE A HIGHER STANDARD ON DESIGN MARGINS AND AND MTTF. YOU HAVE (4) HEAD LAMPS ON A CAR NO REASON A DESIGN SHOULD BE ALLOWED TO CAUSE ALL (4) TO FAILURE. FORCE MULTIPLE RELAYS, MODULES, AND CONTACTS, WIRING CIRCUITS AND FUSES. ALSO FIX THE BLINDING HEADLIGHT ISSUES. I SEE ALMOST NO DIFFERENCE BETWEEN LO AND HI BEAMS ON NEW CARS AND SEE SPOTS FOR 30 SECONDS AFTER PASSING CARS ON LO. SET STANDARDS AND FORCE CERTS ON EVERY NEW HEAD LIGHT DESIGN. DOT/NHTSA SHOULD BE LIABLE FOR ANY CRASHES RELATED TO BEING BLINDED WITH HEADLIGHTS

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE HEADLIGHTS, TAILLIGHTS, AND HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. WASHINGTON FORD LOCATED AT 507 WASHINGTON ROAD, WASHINGTON, PA 15301 AND THE MANUFACTURER WERE CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

THE ADVANCED TRAC LIGHT STAYED ON ALL THE TIME. TOOK TO FORD DEALER AND COSTED 100.00 TO CHECK LIGHT, THEY SAID WAS RESTRAINT CONTROL MODULE, IT AFFECTED BRAKES, ADVANCED TRAC, AIR BAGS AND ANTI-TIP OVER DEVICE. THE VEHICLE ONLY HAD 3500 MILES ON IT. THE PART IS REDICULOUSLY PRICED!! 650.00 IS OUTRAGEOUS!!!

TAKATA RECALL RECIEVED LETTER FROM FORD JULY 2016 SAFTEY RECALL NOTICE 16S26/NHTSA RECALL 16V384 STATING FOLLOWUP LETTER TO BE SENT WHEN PART AVAILIBLITY FOR APPOINTMENT AND PRESENTLY NOTHING HAS BEEN RECIEVED ABOUT STATUS FEB 2017. TO MAKE THIS SITUATION MORE ADVERSE I HAVE EXPERIENCED ANOTHER ISSUE OF TOTAL BRAKE SYSTEM FAILURE TWICE ONCE IN FORWARD AND ANOTHER WHILE IN REVERSE. BOTH AT UNDER 5 MPH AND NOTHING WAS HIT. BUT WHEN THE BRAKE SYTEM UNEXPECTEDLY MALFUNCTIONS IT MAY BE DEADLY TO DEPLOY AIRBAG THATS A ISSUE.

The contact owns a 2011 Ford Ranger. The contact stated that on two separate occasions, the front bumper detached from the vehicle without incident. The first time the failure occurred, the contact noticed the failure before entering the vehicle. The contact placed the bumper into the bed of his truck and drove to the dealer where he had the bumper re-attached. Despite the repair, the failure occurred again and also discovered that the bumper was only repaired with duct tape. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 77,983.

HI, I BOUGHT MY 2011 FORD RANGER SPORT AT A CAR DEALERSHIP. I HAVE HAD IT FOR 3 YEARS, AND I PAY $340 A MONTH IN PAYMENTS. THE COMPANY THAT SOLD ME THE TRUCK IS NETAUTOMOBILE. IT WAS APPROX $18,000. I STILL OWE A LOT OF MONEY ON THIS TRUCK. I FOUND OUT THAT THE TRUCKS FRAME IS RUSTED BADLY, AND THERE IS NO WAY TO FIX THIS. I TAKE GOOD CARE OF MY TRUCK, AND LOVE TO DRIVE IT. IT HONESTLY NEEDS TO BE RECALLED AND FIXED. AFTER LOOKING ONLINE THERE ARE MORE AND MORE PEOPLE COMPLAINING ABOUT THE SAME ISSUE. CAN YOU PLEASE HELP? THANK YOU SHELLY GUERRERO 336 OAK AVE WOOD DALE, IL 60191

WHEN TURNED IT OFF THERE WAS FIRE UNDER THE HOOD. PUT FIRE OUT WITH WATER TRUCK WILL NOT RUN OR MOVE. *TR

TL* THE CONTACT OWNS A 2011 FORD RANGER. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FREEDOM FORD INC (LOCATED AT 420 FISHKILL AVE, BEACON, NY 12508, (845) 831-1400) WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TT CONSUMER STATED TRUCK WOULD STALL 4-6 TIMES A MONTH WHEN COMING TO A STOP. DEALER HAS BEEN NOTIFIED.*JB

HIGH BEAM LIGHTS FAILED ON, THE HI-LO BEAM SWITCH IN TURN, HAZARD, WIPER COMBO SWITCH LATER OVERHEATED, BURN UP, SMOKE IN CABIN CAUSING COMPLETE LOSS OF LAMPS, WIPERS AT NIGHT IN RAIN. CLEARLY A COMMON ISSUE BASED ON WEB. IF YOU ARE GOING TO SEND FULL LOAD CURRENT WITH NO CONTROL RELAYS FORCE A HIGHER STANDARD ON DESIGN MARGINS AND AND MTTF. YOU HAVE (4) HEAD LAMPS ON A CAR NO REASON A DESIGN SHOULD BE ALLOWED TO CAUSE ALL (4) TO FAILURE. FORCE MULTIPLE RELAYS, MODULES, AND CONTACTS, WIRING CIRCUITS AND FUSES. ALSO FIX THE BLINDING HEADLIGHT ISSUES. I SEE ALMOST NO DIFFERENCE BETWEEN LO AND HI BEAMS ON NEW CARS AND SEE SPOTS FOR 30 SECONDS AFTER PASSING CARS ON LO. SET STANDARDS AND FORCE CERTS ON EVERY NEW HEAD LIGHT DESIGN. DOT/NHTSA SHOULD BE LIABLE FOR ANY CRASHES RELATED TO BEING BLINDED WITH HEADLIGHTS

WHEN TURNED IT OFF THERE WAS FIRE UNDER THE HOOD. PUT FIRE OUT WITH WATER TRUCK WILL NOT RUN OR MOVE. *TR

MY TRUCK HAS 55,000 MILES ON IT AND HAS BEEN BABIED AND NOT DRIVEN HARD AND HAS A TRANSMISSION LEAK LOCATED ON MY GARAGE FLOOR ' I FEEL THIS IS AN ISSUE THAT SHOULD NOT HAVE OCCURRED ' I LOCATED THE LEAK THIS MORNING ON MY GARAGE FLOOR ON 4/14/2019

TRUCK SHIFTER IS STICKING, THE ANTILOCK LIGHT TROUBLE LIGHT COMES ON AND TRUCK WILL NOT SHIFT FROM PARK. MY SON WHO IS A MECHANIC SAYS THE BRAKE SWITCH IS BAD, YOU HAVE TO STEP ON BRAKE AND WAIT FOR A CLICK THEN THE VEHICLE WILL SHIFT INTO GEAR. SO I TRIED THIS AND INDEED IS THE ISSUE. THIS TRUCK ONLY HAS 40K MILES ON IT. PROBLEM STARTED AT ABOUT 30K MILES I DID NOT KNOW THAT THE ISSUE WAS A SWITCH. I JUST THOUGHT THE SHIFTER WAS STICKING. I HAD COMPLAINED OF THIS PROBLEM TO DEALERSHIP BUT IT NEVER WAS BAD WHEN THEY LOOKED AT IT. NOW IT IS GETTING TO POINT OF BEING A PROBLEM. THE TROUBLE LIGHT ONLY COMES ON AFTER TRYING TO PUT TRUCK INTO GEAR, THEN LIGHT STAYS ON FOR RANDOM AMOUNT OF TIME. TRUCK WAS STATIONARY TO BEGIN WITH. IT DOESN'T MATTER WHERE LOCATION IS, IT IS RANDOM TIMING WHEN THIS OCCURS.

WORKING ON FRIENDS PU. 2.3L COMPLAINT STICKY THROTTLE. TURNING THROTTLE BY HAND AT JUNCTURE OF THROTTLE CABLE SHOWS OBVIOUS STICKING. DISCONNECT CABLE, STILL STICKS. CAREFUL OBSERVING REVEALED INTERFERENCE POINT BETWEEN THROTTLE ATTACHMENT AND UNRELATED LIFTING METAL IMMEDIATELY UNDERNEATH. FIX WAS TO IMPACT INTERFERING METAL VIA SOCKET EXTENSION AND HAMMER.

THE ADVANCED TRAC LIGHT STAYED ON ALL THE TIME. TOOK TO FORD DEALER AND COSTED 100.00 TO CHECK LIGHT, THEY SAID WAS RESTRAINT CONTROL MODULE, IT AFFECTED BRAKES, ADVANCED TRAC, AIR BAGS AND ANTI-TIP OVER DEVICE. THE VEHICLE ONLY HAD 3500 MILES ON IT. THE PART IS REDICULOUSLY PRICED!! 650.00 IS OUTRAGEOUS!!!

WORKING ON FRIENDS PU. 2.3L COMPLAINT STICKY THROTTLE. TURNING THROTTLE BY HAND AT JUNCTURE OF THROTTLE CABLE SHOWS OBVIOUS STICKING. DISCONNECT CABLE, STILL STICKS. CAREFUL OBSERVING REVEALED INTERFERENCE POINT BETWEEN THROTTLE ATTACHMENT AND UNRELATED LIFTING METAL IMMEDIATELY UNDERNEATH. FIX WAS TO IMPACT INTERFERING METAL VIA SOCKET EXTENSION AND HAMMER.

TL* THE CONTACT OWNS A 2011 FORD RANGER. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FREEDOM FORD INC (LOCATED AT 420 FISHKILL AVE, BEACON, NY 12508, (845) 831-1400) WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TT CONSUMER STATED TRUCK WOULD STALL 4-6 TIMES A MONTH WHEN COMING TO A STOP. DEALER HAS BEEN NOTIFIED.*JB

I WAS DRIVING ON A STRAIGHT ROAD. THE FRONT WHEEL ON DRIVERS SIDE FELL OFF CAUSING THE TRUCK TO ROLL GOING AIRBORNE AND LANDING UPSIDE DOWN IN A CREEK DOWN A 20 FT EMBANKMENT. THE AIRBAG WAS RECALLED AND REPLACED AT A LOCAL FORD DEALER. THE AIRBAG DID NOT DEPLOY. LAST THING I REMEMBER WAS GENTLY TAPPING MY BRAKE. *TR

TL* THE CONTACT OWNS A 2011 FORD RANGER EXTENDED CAB XLT. THE CONTACT WAS DRIVING 45 MPH WHEN THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT A NUT HAD DETACHED FROM THE WHEEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 3,000. UPDATED 03/16/12 *BF THE CONSUMER STATED AS HE WAS DRIVING, THE STEERING WHEEL SUDDENLY JERKED ITSELF OUT OF HIS HANDS AND PULLED TO THE RIGHT. THE CONSUMER ENDED UP IN A MUDDY DITCH WHERE HE SLID TO A STOP AGAINST A FENCE AND SOME SMALL TREES. THE CONSUMER STATED THERE WAS NO COTTER PIN THAT SAFE TIED THE NUT THAT HELD THE WHEEL ON THE SPINDLE. UPDATED 04/20/12

HIGH BEAM LIGHTS FAILED ON, THE HI-LO BEAM SWITCH IN TURN, HAZARD, WIPER COMBO SWITCH LATER OVERHEATED, BURN UP, SMOKE IN CABIN CAUSING COMPLETE LOSS OF LAMPS, WIPERS AT NIGHT IN RAIN. CLEARLY A COMMON ISSUE BASED ON WEB. IF YOU ARE GOING TO SEND FULL LOAD CURRENT WITH NO CONTROL RELAYS FORCE A HIGHER STANDARD ON DESIGN MARGINS AND AND MTTF. YOU HAVE (4) HEAD LAMPS ON A CAR NO REASON A DESIGN SHOULD BE ALLOWED TO CAUSE ALL (4) TO FAILURE. FORCE MULTIPLE RELAYS, MODULES, AND CONTACTS, WIRING CIRCUITS AND FUSES. ALSO FIX THE BLINDING HEADLIGHT ISSUES. I SEE ALMOST NO DIFFERENCE BETWEEN LO AND HI BEAMS ON NEW CARS AND SEE SPOTS FOR 30 SECONDS AFTER PASSING CARS ON LO. SET STANDARDS AND FORCE CERTS ON EVERY NEW HEAD LIGHT DESIGN. DOT/NHTSA SHOULD BE LIABLE FOR ANY CRASHES RELATED TO BEING BLINDED WITH HEADLIGHTS

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT THE AIR CONDITION FAILED AND WOULD NOT BLOW COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED THE AT THE AIR CONDITIONER CONDENSER. THE DEALER ADVISED THE CONTACT THAT THERE WAS A HOLE IN THE CONDENSER, BUT THE DEALER DID NOT KNOW WHAT CAUSED THE HOLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 3,300.

TL* THE CONTACT OWNS A 2011 FORD RANGER. ON SEVERAL OCCASIONS, THE DRIVER AND PASSENGER DOOR LATCHES FAILED AND THE DOOR LOCKS WOULD INDEPENDENTLY UNLOCK SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. A UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT CONSUMER STATED DOORS WOULD NOT STAY CLOSED. EACH DOOR FAILED 2 WEEKS APART.

WITHOUT WARNING, THE FRONT RIGHT WHEEL BEARING DISINTEGRATED WHILE TRAVELING ON A HIGHWAY AT 55 MPH. I HEARD A LOAD NOISE IN THE FRONT, THE TRUCK SAGGED TO THE RIGHT, AND THE TRUCK AND STEERING SUDDENLY PULLED TO THE RIGHT SIDE, SENDING THE VEHICLE MOMENTARILY OUT OF CONTROL. FORTUNATELY, THERE WAS NO OTHER VEHICLES TO THE RIGHT OF ME BECAUSE I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. AFTER SWERVING AND FISHTAILING, I WAS ABLE TO GET THE TRUCK UNDER CONTROL AND COASTED OFF THE ROAD. I BROUGHT THE CAR TO A FRONT END SPECIALIST AND HE SAID THAT THE BEARING WENT AND DESTROYED THE SPINDLE, THE SENSOR AND THE BRAKES. HE INDICATED THIS FAILURE WAS UNHEARD OF FOR A VEHICLE THIS NEW AND HE INDICATED IT HAD TO BE A FACTORY DEFECT IN THE BEARING WHICH CAUSED THIS FAILURE. I ALSO FILED A COMPLAINT WITH THE FORD COMPANY. *TR

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT THE LOWER BALL JOINTS AND THE BOOTS DETERIORATED PREMATURELY WHICH MIGHT RESULT IN A POTENTIAL FRACTURE OF THE PARTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,159.

The spare tire fell off the vehicle, including the hoist, while driving down the road. The frame crossmember holding the hoist is rotted through, with virtually no other rust anywhere else on the body and frame. Yes, you can come see it at any time. I have not bothered taking it to a dealership. Since no property damage occured, I did not call the police. Unable to find a replacement crossmember- this vehicle is now out of service, as only the bumper and bed mounts are holding the rear frame together.