Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2020 Ford Ranger submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
1. Transmission is going out dealership never said a word about the 6 recalls on it one being transmission 2. Front seat belts are in backwards and the child safety hook in back seat has a recall on it that the 3 of the 6 I know of Ford had told alm to replace the entire transmission before they ever sold it they did not do that they didn't take care of any of the recalls
Backup camera isn't working a recall on some 2020 rangers has been issued but not mine. Parking collision warning isn't as loud as it used to be. Took it t ford garage but they wanted to charge me to do diagnostics. Warning onbackup camera call your service department
Wiring in components failed resulting in non functioning cross traffic alerts and blind spot detection. Problem found by independent mechanic, ford warranty does not cover.
My rearview camera sometimes will not work. Ford has many recalls for this but not for my 2020 Ranger.
Date/Time: [XXX] Approximately 3:00PM local Weather: About 10F, light wind. No precipitation. Event Description: Vehicle had sat for > 12 hours. Started vehicle and operated wipers to clear snow. Vehicle was in 2WD; Shifted to “D” and began driving forward down driveway slowly; normal throttle response. Shifted from 2WD to 4WD. 4WD engaged, and there was normal throttle response. After driving for about 15 seconds, near end of driveway, removed foot from accelerator to slow to see if there was traffic. I saw that there was none and tried to accelerate. No throttle response; the vehicle came to a stop in the snow. Note: when I state “no throttle response”, I mean no engine revving; it was not simply that the drivetrain wasn’t sending engine power to the wheels, the engine wasn’t increasing throttle as I commanded. Momentarily surprised, I pressed harder to about 30% throttle, still no response. I removed my foot from the accelerator and applied the brake. As I did so, looked at the center console display. It was showing that it had lost connection with my phone (I had left it in the house) and it was trying to reconnect. At that moment I felt a slight “bump” of acceleration. The time between first noticing no throttle response and feeling the “bump” was about 3 seconds. I decided to go back for my phone (and I also didn’t want to get on the road with a wonky throttle) so I backed up to the house; normal throttle response. I retrieved my phone and everything operated normally after that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2020 Ford Ranger. The contact stated that while driving at various speeds, the "Pre-Collision Assist Not Available Sensor Blocked" message was displayed on the instrument panel. The contact stated that whenever the message was displayed with the Cruise Control activated, the Cruise Control would disengage independently. The dealer was notified of the issue but offered no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
The contact owns a 2020 Ford Ranger. The contact stated that while driving at unknown speeds, the front camera fault service required and pre-collision assist not available, messages were displayed. There was an abnormal chiming sound detected. The safety features were disabled. The vehicle was taken to the local dealer, who informed the contact to clean the camera. The dealer used an ODB scanner but retrieved no codes and informed the contact to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that there were no open recalls on the VIN. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 21,000.
Vehicle has hard jerking when increasing speeds. Vehicle takes several seconds to gain power from being stopped at red light and shifts very hard. Sometimes feels like gear slips into neutral and loses power after accelerating slowing. Takes several seconds to recognize being in reverse and jerks hard when it gets going. Started at around 37,000 miles and getting worse at 45,000. Been told several times it's normal, but it very obviously is not and feels very unstable and unsafe.
The contact owns a 2020 Ford Ranger. The contact stated while reversing, the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a black screen. The contact stated that occasionally the back over prevention camera failed to operate. The contact stated that the failure was intermittent at first but had become more frequent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 45,000.
It’s been about 4 months on the forward collision alarm and 4 1/2 weeks on the jerking going when taking off the transmission seems to jerk and when driving down a highway when nothing what so ever is on front of me all the sudden my front collision alarm goes off with a sudden breaks being applied by themselves.I spoke to dealer about it and all they told me it was probably from a shadow of trees or a sign which is bull crap.
When I engage the speed control on my vehicle, approximately 15 to 45 seconds afterwards, the system will temporarily disengage without warning, causing me to manually re engage the system. Sometimes it will re engage right away, and other times I need to press the resume button several times for it to re engage. There is no warning before the system dis engages.
The contact owned a 2020 Ford Ranger. The contact stated that while driving at 5-10 MPH downhill onto a leveled road and approaching a traffic light, the brake pedal was depressed but failed to respond. The vehicle accelerated unintendedly. There were no warning lights illuminated. The contact continued to depress the brake pedal but it failed to respond. The vehicle crashed into two vehicles. However, the vehicle continued to accelerate unintendedly. The contact then purposely crashed into a tree on the side of the road in other to stop the vehicle. The air bags deployed. The contact sustained a Split lip, soreness all over the body, swollen eye, and a swollen face. Additionally, the contact sustained depression and emotional trauma as he was confused, ridiculed, and verbally abused by bystanders who thought he intentionally caused the accident. The contact was also detained by a police patrol and released after an hour. The contact did not seek medical assistance. Two occupants of the two vehicles the contact crashed into sustained unknown injuries. There was no further information provided. A police report was filed. The vehicle was towed to the tow yard where it was totaled. The local dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 38,000. The VIN was unavailable.
On two separate instances the truck accelerated on it own and the brakes were used but didn't stop the vehicle had to turn the key off and the second of these two incidences the truck hit a wall and kept accelerating digging the ground up
I GET AN ''IMMINENT COLLISION WARNING" DISPLAY AND AURAL SOUND AT RANDOM TIMES, APPROXIMATELY 1X WEEK, WHILE DRIVING STRAIGHT, MODERATE SPEEDS, DRY WEATHER.
OUR NEW 2020 FORD RANGER XLT LISTED A FEATURE CALL PRE-COLLISION ASSIST W/AEB. THE TRUCK DID NOT GIVE A WARNING NOR DID IT APPLY THE BRAKES AUTOMATICALLY. NOTHING OCCURRED BEFORE WE RAN INTO THE REAR END OF THE CAR IN-FRONT OF US. THE CAR AHEAD WAS STOPPED AT A TRAFFIC LIGHT AND WE RAN INTO THE REAR END AT ABOUT 20 MPH.
TL* THE CONTACT OWNS A 2020 FORD RANGER. THE CONTACT STATED WHILE DRIVING AT 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO EFFECTIVELY STOP THE VEHICLE. THE GEAR SHIFTER WAS SHIFTED INTO PARK TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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