RoadVitals

2013 Ford Taurus Police Interceptor Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 18, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 12, 2017

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2013 Ford Taurus Police Interceptor. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Suspension
Filed Jun 18, 2019

ME AND MY SISTER BOTH OWN 2013 TAURUSES, MINE A INTERCEPTER, HERS A SELF, BY 100000 BOTH TOE LINKS WERE CRACKED AND JOINTS BROKE, REPLACED LINKS ON BOTH CARS. PLUS MY FUEL MODULE WAS UNDER RECALL AND NOT HERS, BUT HERS FAILED AND MINE DID NOT. SHE HAD TO PAY OUT OF POCKET FOR HER MODULE, AND MINE WAS FIXED UNDER RECALL.

NHTSA ID
11221091
Incident
Aug 1, 2018
Mileage
100,000 mi
Seat belts
Filed Dec 20, 2018

TL* THE CONTACT DRIVES A 2013 FORD TAURUS POLICE INTERCEPTOR. THE CONTACT STATED THAT THE SEAT BELT STEEL CABLE SNAPPED IN HALF WHEN THE OFFICER TRIED TO SECURE HIMSELF IN THE VEHICLE BEFORE DRIVING. THE CABLE FLEW UP AFTER BEING SNAPPED IN FROM THE BASE OF THE ATTACHMENT TO THE VEHICLE'S FLOOR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 153,670.

NHTSA ID
11162633
Incident
Dec 14, 2018
Mileage
153,670 mi
Steering
Filed Apr 11, 2018

POWER STEERING FAILED. MECHANICAL SHOP ADVISED PROBLEM IS FAULTY STEERING MOTOR SENSOR FAULT. FORD RECALL #15S18. OUR VEHICLE MANUFACTURED 04/2012; VEHICLES COVERED BY RECALL HAVE ENDING MANUFACTURE DATE OF 02/2012.

NHTSA ID
11084603
Incident
Apr 10, 2018
Mileage
128,908 mi
Exterior lighting
Filed Feb 8, 2018

OUR DEPARTMENT'S FLEET OF 2013 AND 2015 INTERCEPTORS HAVE EXPERIENCED TEPEATED HEADLIGHT FAILURES. NO RECALL FOUND FOR THIS PROBLEM. PROBLEMS BEGAN AS VEHICLES SURPASSED WARRANTY LIMITS. ONE SERVICED AT THE DEALER AND THE WIRE HARNESS HAD BURNED UP AND NEEDED REPLACED, AS WELL AS THE BCM NEEDED REPROGRAMMING. ONE HOUR INTO USE AFTER SERVICE THE SAME HEADLIGHT FAILED AGAIN. EACH 2013 MODEL HAS HAD HEADLIGHTS REPLACED AT LEAST TWICE AND THE 2015'S ARE INCREASING IN FAILURE RATE. THE SERVICE COST WAS OVER $500. THE ESTIMATED REPROGRAMMING COST WAS QUOTED AT $250. THE ABSENCE OF A RECALL WILL RESULT IN RIDICULOUS COST OVERRUNS IN MAINTENANCE BUDGETS.

NHTSA ID
11071856
Incident
Feb 8, 2018
Mileage
36,000 mi
EngineFuel system
Filed Dec 19, 2017

COMPONENT IN FUEL PUMP ELECTRIC MODULE FAILED AND FUEL PUMP FAILED AND BOTH REPLACED. SALINAS VALLEY FORD DID NOT HONOR RECALL NUMBER 16V621000 OR 15V812000 COVERING THESE EQUIPMENT FAILURES. THEY ARE OR SHOULD BE COVERED BY THE RECALL NOTICES SENT IN 2105 AND 2015. DROVE CAR TO PLACE OF EMPLOYMENT AND IT FAILED TO START AT END OF THE DAY.

NHTSA ID
11055581
Incident
Nov 24, 2017
Mileage
156,576 mi
Fuel system
Filed Feb 12, 2017

ON WEDNESDAY FEBRUARY 08, 2017, I WAS DRIVING ON MY WAY TO WORK. WHEN OUT OF NO WHERE, MY FORD TAURUS POLICE INTERCEPTOR 2013 DIE ON ME. WITH NO WARNINGS THE ENGINE JUST TURNED OFF. JUST AS I WAS APROCHING A LIGHT AT A BUSY INTERCEPTION. I TRIED TO TURN IT UP AGAIN AND IT TURNED ON AND DROVE IT FOR 1/2 A MILE. I DROVE IT INSIDE A PARKING LOT OF AN ADVANCE AUTO PARTS. THEY RUN A DYNASTIC BECAUSE, THE CHECK ENGINE CAME ON. AND THE ONLY CODE THEY FOUND WAS THIS: P0627 - FUEL PUMP CONTROL CIRCUIT OPEN. IT SHUT OFF AGAIN AS I PULL OFF IN THE PARKING LOT OF THE AUTO PARTS PLACE. I TRIED TO TURN IT ON AGAIN BUT ONLY CRANKS AND WON'T START ON AGAIN.

NHTSA ID
10954059
Incident
Feb 8, 2017
Mileage
90,040 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .