2014 Ford Taurus Police Interceptor

I TOOK MY 2014 FORD TAURUS POLICE INTERCEPTOR TO BOGGUS FORD IN HARLINGEN, TX. FOR A RECALL ON A FUEL PUMP SENSOR WHICH THE DEALER SAID WOULD COST NOTHING TO REPLACE. I HAD TO BUY THE PART AND INSTALL IT TO GET THE VEHICLE THERE. DUMB, I KNOW, BUT IT WAS CHEAPER THAN A TOW TRUCK AND I WANTED IT CORRECTED BY THE DEALER FOR SAFETY PURPOSES. DURING THE DRIVE THERE I NOTICED A CHECK ENGINE LIGHT ON SO I REPORTED IT. I ALSO REPORTED TO THEM THAT THE VEHICLE HESITATES, OR JERKS, WHEN DRIVING AT LOW TO MODERATE SPEEDS. THEY CORRECTED THE RECALL AND CHARGED ME $145.00 FOR ANOTHER SENSOR THEY CLAIMED WAS CAUSING THE CHECK ENGINE LIGHT TO COME ON AND THE CAR TO JERK LIKE IT WAS. I DROVE OFF AND IMMEDIATELY NOTICED THE CAR WAS DOING THE SAME THING. I TOOK THE CAR BACK TO THEM AND THEY WAITED 2 DAYS TO TELL ME THAT THE CAR WAS RUNNING AND DRIVING JUST FINE AND THEY COULD NOT FIND ANYTHING ELSE WRONG WITH THE MOTOR OR TRANSMISSION WHEN THEIR TECHNICIAN DROVE IT. I ASKED HIM TO RIDE WITH ME IN THE CAR AND AFTER ABOUT 5 MINUTES OF DRIVING HE HAD ME PULL OVER AND TURN THE CAR OFF SO THAT HE COULD "CLEAR ALL CODES WITHIN THE TRANSMISSION." THE PROBLEM CONTINUED SO THEY TALKED ME INTO TAKING THE CAR HOME TO "SEE IF ANY CHECK ENGINE LIGHTS COME ON" DURING REGULAR USE. AFTER DOING SO, TO NO AVAIL, THEY SAID THAT THE PROBLEM WAS TRANSMISSION RELATED AND IT WOULD COST ANOTHER $100.00 JUST TO LOOK AT. I DON'T MIND PAYING THE FEE FOR DIAGNOSIS BUT I'M HESITANT TO TAKE IT BACK TO THEM IF I MAY BE CHARGED FOR ITEMS NOT RELATED TO THE ISSUE. I TOOK IT UPON MYSELF TO DO RESEARCH ONLINE AND I HAVE FOUND OTHERS WITH THE SAME EXACT PROBLEM THAT TURNED OUT TO BE A SOLENOID IN THE TRANSMISSION. WONDERING WHY THIS PART HASN'T BEEN RECALLED IF IT COULD DEEM THE VEHICLE UNSAFE TO DRIVE. ALSO, THERE IS NO DIPSTICK TO CHECK TRANSMISSION FLUID OTHERWISE I WOULD HAPPILY CHECK IT MYSELF.

NHTSA ID

11220476

Incident

Jun 10, 2019

Mileage

133,000 mi

POWER TRANSFER SEALS LEAKING-(PTU)--COMMON PROBLEM FOR MANY YEARS ON 4WD FORD VEHICLES. SAFETY RELATED AS LEAKING TRANSMISSION AND GEAR OIL LEAK ONTO HOT EXHAUST MAKES SMOKE THAT ENTERS CABIN THRU HVAC SYSTEM. SHOULD BE A CAMPAIGN OR RECALL ACTION!!!!!

NHTSA ID

11210760

Incident

May 1, 2019

ON THE WAY HOME AFTER BEING ON DUTY, A WARNING LIGHT CAME ON THAT READ "SERVICE ADVANCETRAK LOW". I RESET THE MESSAGE AND IT APPEARED AGAIN. I DEACTIVATED THE TRACTION CONTROL AND IT APPEARED TO BE FINE, PRIOR TO THAT THE STEERING WAS VERY UNRESPONSIVE AND APPEARED TO BE SLUGGISH. THE FOLLOWING AFTERNOON I GO TO GET IN CAR AND MESSAGE CAME ION DASH STATING "STEERING FAILURE" AND STEERING WHEEL WOULD NOT MOVE. THE CAR IS BEING TOWED ON MONDAY OCTOBER 29 TO CLOSEST FORD DEALER. I HAVE BEEN RESEARCHING THIS PROBLEM WITH SAME MODEL AND YEAR, AND THERE ARE NUMEROUS ISSUES THE SAME AS OUR POLICE CAR. EVEN THOUGH THIS IS A POLICE CAR, WE ARE A SMALL TOWN AND THERE IS LITTLE TO NO AGGRESSIVE DRIVING.

NHTSA ID

11143545

Incident

Oct 27, 2018

Mileage

62,200 mi

MY CAR'S POWER STEERING SUDDENLY DEVELOPED A FAULT, SHOWING MESSAGE ON DASH "STOP SAFELY NOW" ALONG WITH A SIMULTANEOUS MESSAGE ABOUT SERVICING ADVANCETRAC. STEERING BECAME VERY DIFFICULT. STEERING STILL WORKED, BUT CAR BECAME VERY HARD TO TURN (I AM NOT A SMALL MAN, AND IT WAS STILL DIFFICULT). I WAS ABLE TO PULL TO THE SIDE OF THE ROAD (I WAS ON A LARGE CITY STREET TRAVELING ABOUT 45 MPH) AND STOP WITH SOME DIFFICULTY. POWER STEERING SEEMS TO HAVE COMPLETELY FAILED SPONTANEOUSLY.

NHTSA ID

11130969

Incident

Sep 24, 2018

Mileage

79,500 mi

THE POWER STEERING MAKES NOISE AND IS SLIPPING AT CERTAIN POINTS WHILE THE VEHICLE IS MOVING. IT SEEMS TO BE CONSISTENT WITH CUSTOMER SATISFACTION PROGRAM 17B22, WHICH WAS RECENTLY ISSUED FOR THE POLICE UTILITY VEHICLES OF THIS SAME YEAR, BUT DID NOT INCLUDE THE SEDAN. THIS IS A DANGEROUS PROBLEM, AS POWER STEERING COULD FAIL AT HIGH SPEEDS.

NHTSA ID

11021219

Incident

Aug 31, 2017

Mileage

65,000 mi

STARTED VEHICLE AT HOME, DROVE APPROXIMATELY 45 MILES TO WORK AND PARKED. AFTER EXITING VEHICLE AND WALKING ABOUT 30 FEET, HEARD A LOUD BANG AND SAW THE REAR WINDOW SHATTER. IT WAS 19 F OUTSIDE TEMP. ON REPLACING THE REAR WINDOW, TECHNICIAN DISCOVERED REAR WINDOW DEFROSTER CONNECTOR ON PASSENGER SIDE WAS MELTED AND ON THE PIECE OF GLASS STILL CONNECTED TO THE WIRE, BURNT GLASS. FUSE/RELAY ON THE REAR DEFROSTER CIRCUIT WAS NOT BLOWN.

NHTSA ID

10953897

Incident

Feb 10, 2017

Mileage

75,000 mi

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

49 CFR Part 579.5 Monthly Communications - January 2016

49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C