1994 Ford Taurus Problems

I JUST GOT OFF THE TELEPHONE WITH FORD CORP., ~ I HAVE INHERITED A 1994 TAURUS FROM MY GRANDMOTHER, WHO TOOK EXCELLENT CARE OF IT AND IT ONLY HAS 88,000 ORIGINAL MILES ~ THE DAY AFTER THANKSGIVING, THE HEAD GASKET BLEW & THE EXHAUST STARTED POURING OUT THICK SMOKE, I WAS ABLE TO GET TO A SAFE LOCATION IMMEDIATELY, BUT I LOOK UNDER THE CAR AND THERE WERE ALL DIFFERENT COLOR FLUIDS COMING OUT. BACK IN 1999 THERE WAS A LETTER SENT TO MR. WILLIAM CLAY FORD RELATING TO THIS ISSUE ~ A VEHICLE THAT HAS BEEN SO WELL KEPT AND NOT EVEN HAVE PASSED 100K MILES... THIS MALFUNCTION OF FORD, SHOULD BE FIXED AND HONORED AT ALL COSTS AND NOW I AM LOOKING AT A BILL OF $2300.00 TO GET THIS FIXED ~ WHEN IF IT WOULD HAVE BEEN BUILT RIGHT FROM THE BEGINNING THIS ISSUE WOULD HAVE NEVER HAPPENED. I AM ASKING FOR HELP OF PROGRAM 98M01 ~ THIS EXTENSION IS MANDATORY FOR I AM A SINGLE MOTHER / DRIVER OF A FORD VEHICLE ~ IT'S THE AMERICAN WAY...... RIGHT???? MR. WILLIAM CLAY FORD ~ GET ME BACK INTO A SAFE VEHICLE. *TR

TL* THE CONTACT OWNS A 1994 FORD TAURUS. THE CONTACT STATED THAT THE ENGINE AND TRANSMISSION FAILED. THE CONTACT STARTED THE VEHICLE AND BOTH THE ENGINE AND THE TRANSMISSION COLLAPSED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 93V106000 (STRUCTURE:FRAME AND MEMBERS) AND CONTACTED THE DEALER. THE DEALER ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY FILED A COMPLAINT ON THE CONTACT'S BEHALF. THE FAILURE MILEAGE WAS 155,000.

TL*THE CONTACT OWNS A 1994 FORD TAURUS. THE VEHICLE WAS PARKED, AND THE CONTACT OBSERVED WHILE THE AIR CONDITIONER WAS ACTIVATED WATER LEAKED ONTO THE ENGINE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. IN ADDITION, THERE WAS A TRANMISSION DEFECT. THE FAILURE MILEAGE WAS 140,000.

TL*THE CONTACT OWNS A 1994 FORD TAURUS. WHILE DRIVING 30 MPH, THE SUBFRAME ON THE VEHICLE DROPPED. THE CONTACT LOST COMPLETE CONTROL OF THE STEERING. THE VEHICLE IS CURRENTLY AT AN AUTO SHOP AND THE MECHANIC STATED THAT THE SUBFRAME DROPPED. THE ESTIMATED REPAIR COST WAS $1,000. NHTSA CAMPAIGN ID NUMBER 98V323000 (STRUCTURE:FRAME AND MEMBERS) WAS REFERENCED. THE ENGINE COOLING FAN FAILED TWO MONTHS AGO, AND CAUSED THE VEHICLE TO OVERHEAT. THE REPAIR COST WAS $400. NHTSA CAMPAIGN ID NUMBER 97V019000 (ENGINE AND ENGINE COOLING) WAS REFERENCED. THE CONTACT ALSO HAD TO REPLACE THE STRUTS ON HIS VEHICLE. NHTSA CAMPAIGN ID NUMBER 943036000 (SUSPENSION:FRONT: SHOCK ABSORBER) WAS REFERENCED. THE REPAIR COST WAS $300. THE TRANSMISSION HAD TO BE REBUILT, AND THE COST FOR THE REPAIR WAS $1,500. THE CURRENT AND FAILURE MILEAGES WERE 103,000.

CAR HAD BEEN PARKED IN MY DRIVEWAY FOR FIVE DAYS WITHOUT USE. ABOUT 9:00AM I MOVED THE CAR AND PARKED IT IN THE STREET IN FRONT OF MY HOUSE. THERE WAS NO INDICATION OF ANY PROBLEM OF ANY KIND. ABOUT 45 MIN. LATER I WAS ALERTED TO THE SOUND OF A CAR HORN AND FOUND THE FORDS HORN WAS HONKING. WHEN I OPENED THE DOOR TO ATTEMPT TO PULL THE LEVER TO OPEN THE HOOD THERE WAS SMOKE IN THE CAR AND A SMALL FLAME ON THE LEFT LOWER CORNER OF THE CASH. I WENT TO GET A FIRE EXTINGUISHER AND PHONED 911, WAS GONE MAYBE 30 SECONDS AND WHEN I RETURNED THE DASH WAS FULLY AFLAME. I THEN DRAGGED MY HOSE OUT AND BY THE TIME @45 SECONDS LATER I GOT THE WATER ON, THE PASSENGER COMPARTMENT WAS FULLY ENGULFED. AFTER ABOUT 7 MIN. OF ME PUTTING WATER ON THE FIRE AND IT ABOUT 90% OUT THE FIRE DEPARTMENT SHOWED UP AND FINISHED PUTTING IT OUT. THE ONLY PROBLEMS THE CAR HAD BEFORE WAS THE INTERIOR LIGHTS HAD QUIT WORKING FROM THE DOOR IN JULY BUT STILL WORKED FROM THE HEADLIGHT SWITCH. ABOUT A YEAR AND A HALF AGO THE FUSE THAT FED THE RADIO AMONG OTHER THINGS HAD BLOWN BUT WHEN REPLACED WITH THE SAME 15AMP FUSE ALL HAD BEEN OK. *TR

DT: CONTACT STATED THAT THIS VEHICLE HAD THE CHARACTERISTICALLY OF A FORD RECALL, BUT IT WAS NOT INCLUDED DUE TO VIN. THE SAFETY DEFECT WAS THE ELECTRICAL HOUSING CAN FIRE IN THE STEERING COLUMN. WHILE DRIVING ON THE HIGHWAY THE STEERING COLUMN BEGAN TO SPARK, AND THERE WAS A LOT OF SMOKE WITHIN THE INTERIOR OF THE CAR. THERE WERE SEVERAL OTHER RECALLS ON THIS VEHICLE, INCLUDING RADIATOR ELECTRICAL MOTOR, ENGINE COOLING FAN MODULE, AND CYLINDER HEAD GASKET. SHE WAS NOT ALERTED OF ANY OF THESE RECALLS, AND SHE PAID FOR REPAIRS FOR ALL OF THEM OUT OF POCKET. ONCE SHE CONTACTED FORD, SHE WAS TOLD THAT THEY WERE OUT OF DATE AND SHE COULD NOT BE REIMBURSED. *AK

TL* THE CONTACT OWNS A 1994 FORD TAURUS. THE CONTACT WAS DRIVING 5 MPH AND ATTEMPTING A LEFT TURN WHEN THE VEHICLE EXHIBITED AN ABNORMAL POP NOISE. WHILE INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE CRADLE BOLT WAS FRACTURED. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO CONFIRMED THE FAILURE AND ORDERED THE PART NEEDED FOR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V323000 (STRUCTURE:FRAME AND MEMBERS) AND ADVISED THAT THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS THEN CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 130,000. UPDATED 9/20/11 *CN UPDATED 10/11/11

THE FRONT LOWER SUBFRAME MOUNT PLATE NUT DROPPED. THERE WAS LOSS OF THE STRUCTURAL INTEGRITY OF THE SUBFRAME MOUNT ATTACHMENT. DETACHMENT OF THE BODY MOUNTS AT THE FRONT CORNERS OF THE SUBFRAME, WHICH SUPPORTS THE ENGINE AND TRANSMISSION, ALLOWED THE FRONT CORNERS OF THE SUBFRAME TO DROP. *TR

IT'S NOT GEARED TO ANY MANUFACTURE BECAUSE ALL THE VEHICLES I HAVE DRIVEN WORK THE SAME WAY. THIS PERTAINING TO CRUISE CONTROL. THEIR IS ONLY TWO WAYS TO SHUT IT OFF. THE ONE WAY YOU SHUT IT OFF IS TO HIT THE BRAKES LIKE IF YOU HAVE STOP FAST TO AVOID A ACCIDENT. BUT THE PROBLEM IS IF THE BRAKE LIGHT FUSE IS BLOWN IT WILL NOT SHUT OFF THE CRUISE AND YOU ARE FIGHTING THE BRAKE WITH THE ENGINE REVVING AT A HIGHER RATE LIKE HIGHWAY SPEED. THE ONLY WAY YOU CAN BRING IT OFF CRUISE IS MANUALLY SHUT IT OFF THROUGH THE ON AND OFF SWITCH. NOW AT AVOIDING A ACCIDENT THE FIRST THING YOU DO HIT THE BRAKE I DON'T I THINK MOST PEOPLE WOULD SHUT IT OFF MANUALLY AT THE TIME OF A ACCIDENT WHEN THEIR UNDER PRESSURE OF A ACCIDENT AND HAVE TIME TO THE BURN OUT FUSE CAN HAPPEN FROM A SHORT THAT HAPPENS WITHIN THE VEHICLE ELECTRIC OR A SHORT IN A THE TOWING OBJECT. THIS HAPPENED YEARS AGO WITH ME BUT WITH ALL THE PROBLEMS WITH THROTTLE THAT HAS HAPPEN RECENT MADE ME THINK ABOUT WHAT HAPPEN TO ME. AND AGAIN THIS IS NOT GEARED TO ANY CERTAIN MANUFACTURE I HAVE HAD FORD TO GM. *TR

TL*THE CONTACT OWNS A 1994 FORD TAURUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT PERFORM THE RECALL REPAIR BECAUSE THE HARNESS BURNED. THE CONTACT WOULD HAVE TO PAY $100 TO REPAIR THE HARNESS. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE HARNESS WAS NOT INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 205,000.

IT'S NOT GEARED TO ANY MANUFACTURE BECAUSE ALL THE VEHICLES I HAVE DRIVEN WORK THE SAME WAY. THIS PERTAINING TO CRUISE CONTROL. THEIR IS ONLY TWO WAYS TO SHUT IT OFF. THE ONE WAY YOU SHUT IT OFF IS TO HIT THE BRAKES LIKE IF YOU HAVE STOP FAST TO AVOID A ACCIDENT. BUT THE PROBLEM IS IF THE BRAKE LIGHT FUSE IS BLOWN IT WILL NOT SHUT OFF THE CRUISE AND YOU ARE FIGHTING THE BRAKE WITH THE ENGINE REVVING AT A HIGHER RATE LIKE HIGHWAY SPEED. THE ONLY WAY YOU CAN BRING IT OFF CRUISE IS MANUALLY SHUT IT OFF THROUGH THE ON AND OFF SWITCH. NOW AT AVOIDING A ACCIDENT THE FIRST THING YOU DO HIT THE BRAKE I DON'T I THINK MOST PEOPLE WOULD SHUT IT OFF MANUALLY AT THE TIME OF A ACCIDENT WHEN THEIR UNDER PRESSURE OF A ACCIDENT AND HAVE TIME TO THE BURN OUT FUSE CAN HAPPEN FROM A SHORT THAT HAPPENS WITHIN THE VEHICLE ELECTRIC OR A SHORT IN A THE TOWING OBJECT. THIS HAPPENED YEARS AGO WITH ME BUT WITH ALL THE PROBLEMS WITH THROTTLE THAT HAS HAPPEN RECENT MADE ME THINK ABOUT WHAT HAPPEN TO ME. AND AGAIN THIS IS NOT GEARED TO ANY CERTAIN MANUFACTURE I HAVE HAD FORD TO GM. *TR

MY CAR SHAKES WHEN I DRIVE AND JERKS VERY BADLY WHEN YOU PUT ON THE BRAKES. I JUST PUT NEW PADS ON THE FRONT AND THAT'S WHERE IT'S SHAKING FROM. IT FEELS LIKE THE CAR IS GONNA FALL APART. *NM

THE FUEL PUMP, AND TRANSMISSION FOR THE 1994 FORD TAURUS GL 3.0 V6. BUCKS AND KICKS ALOT. EVEN AFTER FIXED. EVEN IF YOU AREN'T STEPPING ON THE GAS IT GETS A DELAYED REACTION SOMETIMES AND STILL KICKS OR BUCKS A LITTLE BUT WHILE COASTING. A RESULT COULD BE DAMAGING PROPERTY, AND POSSIBLE CRASHES THAT CANNOT BE AVOID IF A SUDDEN STOP WAS NEEDED AND THE CAR DOES BUCK AND KICK. *TR

FUEL PUMP FUSES KEEP BLOWING. HAVE BEEN TOWED 5 TIMES, CAR JUST DIES OUT. I AM AT MY MAX IN TOWS THROUGH AAA. WE HAD THE FUEL PUMP REPLACED AND THE FUEL RELAY SWITCH REPLACED. CAR RAN FOR A COUPLE OF DAYS AND BLEW FUSE AFTER FUSE. ABOUT 12 FUSES HAVE BLOWN. IN MY RESEARCH I HAVE SEEN NUMEROUS PROBLEMS WITH THE FORD FUEL PUMPS. CAR IS STILL IN THE SHOP AND WON'T START.

WHILE DRIVING AT NIGHT HEADLIGHTS GO OFF FOR A FEW SECONDS AND THEN COME BACK ON IT HAPPENS SEVERAL TIMES AND THEN STOPS HAPPENING

TL* THE CONTACT OWNS A 1994 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FLASHED INTERMITTENTLY WITHOUT WARNING AND THE HEADLIGHT SWITCH WAS HOT TO THE TOUCH. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 98V009000 (EXTERIOR LIGHTING). THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

TL*THE CONTACT OWNS A 1994 FORD TAURUS. SINCE APPROXIMATELY THE MIDDLE OF 2003, THE COIL SPRING HAS FAILED. THE CONTACT HAS BEEN DRIVING THE VEHICLE IN THIS CONDITION EVER SINCE THAT TIME. HE LOCATED RECALLS FOR THIS ISSUE, BUT HIS VIN WAS NOT INCLUDED. THE NHTSA CAMPAIGN ID NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 108,000. UPDATED 6/15/09 *CN THE MECHANIC REPLACED THE STRUT COIL. UPDATED 06/16/09.*JB

BROKEN DRIVERS COIL SPRING. *TR

THE CAR WHEN LEAVING A STOP ACTS LIKE ITS IN NEUTRAL THEN CATCHES AND LEAPS FORWARD. FORD USED A CHEAP FORWARD CLUTCH PISTON. *TR

AFTER THE VEHICLE HAS BEEN RUNNING FOR A WHILE AND APPROACHES A STOP, IT "DE-CLUTCHES" AND EITHER FAILS TO SHIFT INTO GEAR, WHEN PUSHING GAS PEDAL TO ACCELERATE OR IT THEN SHIFTS HARD DURING TAKE OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGE IS 85,000. MANUFACTURE HAS SUPPOSEDLY SENT OUT TSB FOR REVISED FORWARD CLUTCH PISTON #9837. FORD HAS BEEN AWARE OF THE PROBLEM THROUGH TECHNICAL SERVICE BULLETIN'S 91-5-7, 92-1-4,92-26A-6, 93-9-11 AND 94-24-7 WHICH EVEN TELLS THE DEALERS TO USE A STEEL PISTON AND NOT TO USE THE ALUMINUM PISTON AND IF THEY HAVE ANY IN STOCK TO RETURN THEM TO THE PARTS DEPOT FOR CREDIT. *TR

AIRBAG LIGHT FLASHES ON/OFF FREQUENTLY. DEFECTIVE SENSOR IS SUSPECTED. PART IS UNAVAILABLE. A MAJOR SAFETY CONCERN. NOT SURE IF THERE WAS A RECALL PRIOR TO PURCHASE OR CHANGE OUT OF PARTS. *TR

VEHICLE ACCELERATED AT HIGH SPEED ON THE FREEWAY, GOING TO 120 MPH. IT WENT SO LONG, WHILE HE WAS STANDING ON THE BRAKES IT BLEW OUT THE MOTOR, VEHICLE CRASHED, AND AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES.*AK *YH

WINDSHIELD WIPER SWITCH IS INTERMITTENT. WIPERS WILL WORK SOMETIMES. OTHER TIMES, WIPERS WILL WORK WHEN TURNED ON, THEN STOP WITHOUT WARNING. DT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

CAR HAS BEEN A LEMON SINCE PURCHASE/ AUTO REPAIR SAID MAIN HEAD/GASKET COMMON FAILURE - FORD SHOULD ASSIST WITH COSTS.*AK

THE DRIVER LOST CONTROL OF THE VEHICLE WHILE DRIVING, AS A RESULT THE VEHICLE ROLLED OVER, PRIOR TO THIS ACCIDENT THE CONSUMER HAD WORK DONE ON THE STEERING COLUMN, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR ALL DAMAGES. NLM

WHEN YOU UNLOCK THE DOORS USING THE ELECTRONIC REMOTE THE RIGHT REAR PASSENGER DOOR WILL OPEN ITSELF WITHOUT USING THE HANDLE TO MANUALLY OPEN IT.THIS IS A FORD TAURUS STATION WAGON LX MODEL PURCHASED IN 1994. THE REASON I CHECKED PROPERTY DAMAGE WAS BECAUSE A GUY AT A FIRESTONE TIRE PLACE HAD THE CAR AND IT POPED OPEN ON HIM AS HE STARTED THE CAR AND DIDN'T KNOW OF THE PROBLEM AND THE DOOR OPENED WIDE AS HE WAS TAKING THE CAR OUT OF THE REPAIR SHOP. THE DOOR WILL ALSO OPEN AS YOU TURN THE CAR OFF AND IT UNLOCKS ALL THE DOORS. WHEN THE UNLOCK OPERATION HAPPENS IS WHEN THE DOOR WILL OPEN BY ITSELF. *AK

VEHICLE WAS PARKED AND IT JUST SET ON FIRE ON THE DRIVER SIDE, THE SPEAKERS ON THE DOOR UP TO THE DASHBOARD WHERE HEADLIGHT SWITCH IS LOCATED.FIRE DEPT. SAID IT WAS A SHORT CIRCUIT.*AK

THE ENGINE MOUNTS CRACKED AND THE VEHICLE HAD LESS THAN 50000 MILES. ALSO, THE CONSUMER INDICATED THAT THE STATION WAGON VERSION OF THIS VEHICLE HAD A RECALL ON IT AND SHE FELT THAT THE SEDAN VERSION SHOULD TOO. *AK *SC THE AIR CONDITION HOSES WERE REPLACED. *JB

AIR WILL GO THROUGH CONDITIONER EVEN WHEN IT IS OFF. WHERE AIR CONDITIONER COMPRESSOR WENT OUT, AND AIR LINES WERE CONTAMINATED.*AK

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ON IMPACT REAR WINDSHIELD SHATTERED INTO1-3CM SIZE VERY SHARP HIGH VELOCITY FRAGMENTS WHICH COVERED ENTIRE PASSENGER COMPARTMENT (FRONT AND BACK) INCLUDING BASE OF REAR-FACING INFANT SEAT (SEAT WAS REMOVED AT A TIME). THIS REPORT IS TO UNDERLINE THE DANGER FOR THE INFANTS IN REAR-FACING INFANT SEATS IN THE EVENT OF REAR-END COLISION SINCE WINDSHIELD IN STATION WAGON WILL FAIL IN NEARLY ALL CRASHES OF THIS TYPE. IT SHOULD BE REDESIGNED TO PREVENT FRAGMENTATION AND/OR REACHING PASSENGER COMPARTMENT. PHOTOS OF THE DAMAGE AVAILABLE UPON REQUEST.*AK

FORD TAURUS GL 1994. V6-182 3.0L. FRONT SPRING BREAKAGE WHILE DRIVING, CAUSING ERRATIC STEERING MALFUNCTION AND FAILURE. TIRE PUNCTURED AS A RESULT. PRIOR TO BREAKAGE, THERE WERE 3 WEEKS WHEN NOISE CAME FROM THE FRONT RIGHT TIRE WHEN STEERING, TURNING, OR HITTING A BUMP. STRUT ALSO BROKEN AWAY FROM THE CAR AND STRUT WAS DESTROYED, POSSIBLY CONTRIBUTING TO TIRE PUNCTURE. SHOCK ABSORPTION MALFUNCTION. PERHAPS CONTRIBUTING TO THE PROBLEMS ARE STRUCTURAL DAMAGES, INCLUDING UNDER CARRIAGE AND DUST BACKING PLATES ALMOST TOTALLY DESTROYED FROM SALT WATER CORROSION. AN ACCIDENT OCCURED WHILE DRIVING, AND ALL OF THESE PROBLEMS WERE THEN DIAGNOSED AFTER THE CAR WAS TOWED TO A REPAIR GARAGE. REPAIRS FOR THE STRUT, COIL, RE-ALIGNMENT AFTER ACCIDENT, TIRE, AND SHOCK ABSORPTION SYSTEM FOR THE FRONT OF THE CAR ALONE WERE $708, NOT INCLUDING ANY REPAIRS FOR THE DESTROYED, CORRODED UNDERCARRIAGE AND DUST BACKING PLATES.*AK

WE NOTICED THAT THE TREAD WAS COMING OFF THE SIDE OF TWO OF THE TIRES ON THIS VEHICLE, I CONTACTED MICHELIN AND THEY REFERED ME TO THERE LOCAL DEALER WHICH REPLACED THE TIRES AT NO CHARGE. I PURCHASED A TOTAL OF 8 TIRES. FOUR FOR THIS CAR AND FOUR FOR MY 1997 MERCURY SABLE. WE NOTICED THIS WEEK THAT ONE OF THE TIRES IS DOING THE SAME THING WITH ONLY 15,000 MILES ON IT. I WOULD LIKE YOU TO SEE THE TIRE BEFORE I GET IT REPLACED SO YOU CAN EXAM IT. MY CONCERN IT THAT THE TWO CARS ARE DRIVEN DIFFERENTLY, HOWEVER NOW THE SABLE TIRES ARE SHOWING THE SAME SIDE WALL TREAD PROBLEMS. AT THIS POINT I HAVE NOT NOTIFIED THE COMPANY REGARDING THE THIRD TIRE. WITH THE LAST TWO TIRE THEY WERE IDICATING THAT IS WAS THE CUSTOMERS FAULT. NOW I WONDER IF WE HAVE ANOTHER FIRESTONE ON OUR HANDS. PLEASE CONTACT ME TO DISCUSS THIS FURTHER. THANK YOU FOR YOUR ASSISTANCE. SINCERELY [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHEN YOU UNLOCK THE DOORS USING THE ELECTRONIC REMOTE THE RIGHT REAR PASSENGER DOOR WILL OPEN ITSELF WITHOUT USING THE HANDLE TO MANUALLY OPEN IT.THIS IS A FORD TAURUS STATION WAGON LX MODEL PURCHASED IN 1994. THE REASON I CHECKED PROPERTY DAMAGE WAS BECAUSE A GUY AT A FIRESTONE TIRE PLACE HAD THE CAR AND IT POPED OPEN ON HIM AS HE STARTED THE CAR AND DIDN'T KNOW OF THE PROBLEM AND THE DOOR OPENED WIDE AS HE WAS TAKING THE CAR OUT OF THE REPAIR SHOP. THE DOOR WILL ALSO OPEN AS YOU TURN THE CAR OFF AND IT UNLOCKS ALL THE DOORS. WHEN THE UNLOCK OPERATION HAPPENS IS WHEN THE DOOR WILL OPEN BY ITSELF. *AK

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