Body & structureEngineInterior & seats
Filed Feb 24, 2013
FRIDAY AFTERNOON I TOOK MY 90 YEAR OLD MOTHER AND DROVE TO CHICK FILET TO BUY A TAKEOUT LUNCH. I DROVE HOME TO MY MOTHER'S HOUSE AND WAS IN THE PROCESS OF BACKING UP THE CAR INTO HER DRIVEWAY. I STOPPED THE CAR AND LOOKED BEHIND ME TO CHECK FOR ANYONE WALKING AND THEN HEARD MY MOM SCREAM FIRE!, FIRE!. AS I QUICKLY TURNED MY HEAD BACK I SAW FLAMES JUMPING OUT FROM UNDER THE HOOD OF MY 2000 FORD TAURUS STATION WAGON. I QUICKLY TURN OFF THE CAR, GRABBING THE KEYS AS I WENT, YELLED AT MY MOM TO GET OUT AND THEN JUMPED OUT OF THE CAR AND RACED BACK TO OPEN THE TRUNK SO THAT I COULD GET MY MOTHER'S WALKER. AS I ARRIVED AT MY MOTHER'S CAR DOOR I HELPED HER OUT AND PULLED OFF HER OXYGEN CANULA AND TOLD HER TO WALK AS FAST AS SHE COULD TOWARDS THE HOUSE. I THEN GRABBED THE OXYGEN TANK, PURSES, AND LUNCH AND RAN TOWARD THE HOUSE SCREAMING FOR SOMEONE TO CALL THE FIRE DEPARTMENT. A NEIGHBOR SAID THEY WOULD. I UNLOCKED MY MOTHER'S DOOR AND SHE PRESSED HER LIFE ALERT BUTTON AND CALLED THE FIRE DEPARTMENT. I WALKED OUT SIDE TO WAIT FOR THE FIRE DEPARTMENT AND SAW A MAN NEAR THE CAR LOOKING AT IT. I YELLED AT HIM TO GET AWAY IN CASE IT BLEW UP. HE DID AND IN ABOUT 30 SECONDS IT BLEW GLASS, AND OTHER BITS ALL ABOUT AND WAS FULLY ENGULFED WITH FIRE. THE FIRE DEPARTMENT TOOK ABOUT 7 MINUTES TO GET THERE AND THE CAR WAS COMPLETELY ENGULFED AND BURNING UP FROM FRONT TO BACK. WE WERE TOLD THAT IT WAS A TOTAL LOSS. THE SCARY THING IS THAT THERE WAS NO WARNING WHAT SO EVER TO LET US KNOW THAT THIS WAS ABOUT TO HAPPEN. NO SMOKE, NO SMELLS, NOTHING. MY MOTHER AND I COULD HAVE BEEN BURNED UP IF WE HAD NOT BEEN ABLE TO GET OUT IN TIME. MY CAR WAS WELL MAINTAINED AND I HAD JUST PURCHASED FOUR NEW TIRES FOR IT. WE DROVE OUR CAR VERY CAREFULLY AND WE HAD OWNED IT FOR 13 YEARS AND HAD LOW MILEAGE ONLY 46,000 MILES ON IT. WHY DID THIS CAR CATCH FIRE AND EXPLODE WITHOUT WARNING. *TR
- NHTSA ID
- 10499868
- Incident
- Jan 11, 2013
- Mileage
- 46,000 mi
Interior & seatsSeat belts
Filed Dec 18, 2012
TL* THE CONTACT OWNS A 2000 FORD TAURUS. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. AFTER SOME TIME, THE FRONT PASSENGER, REAR DRIVER AND PASSENGER SIDE SEAT BELTS ALSO WOULD NOT RETRACT. ADDITIONALLY, WHEN THE CONTACT ATTEMPTED TO UNLOCK THE DOOR LOCKS WITH THE KEY FOB THE DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- NHTSA ID
- 10489181
- Incident
- Dec 18, 2011
- Mileage
- 100,000 mi
Interior & seats
Filed Jan 26, 2010
TL*THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE DRIVER DOOR WOULD NOT LATCH IN COLD WEATHER CONDITIONS (BELOW 20 DEGREES). ONCE SHE WAS ABLE TO OPEN IT, SHE WOULD HAVE TO HOLD IT WITH HER LEFT HAND AND DRIVE WITH HER RIGHT BECAUSE IT WOULD TAKE SUCH A LONG TIME TO CLOSE COMPLETELY. MOST RECENTLY, THE REAR PASSENGER SIDE DOOR ALSO EXHIBITED THE SAME FAILURE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 102,408. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 02/13/10 *BF THE CONSUMER STATED SHE HELD THE DOOR WITH HER RIGHT HAND, AND DROVE WITH HER LEFT HAND. UPDATED 02/16/10
- NHTSA ID
- 10302295
- Incident
- Mar 17, 2007
- Mileage
- 99,000 mi
EngineInterior & seatsTransmission+1 more
Filed Apr 14, 2008
2000 FORD TAURUS WITH SEVERAL REPAIRS MADE. CONSUMER STATES THAT THE VEHICLE HAD THE HEADS ON THE MOTOR REPLACED TWICE, DRIVER SIDE WINDOW WOULD NOT GO UP OR DOWN. COOLANT RESERVOIR WAS REPLACED. TRANSMISSION HAD WORK DONE TO IT, AND THE BACK LOCK DOES NOT OPERATE CORRECTLY. *KB THERE WAS A PROBLEM WITH THE EMISSION CONTROL SYSTEM. *JB
- NHTSA ID
- 10225096
- Incident
- Jan 1, 2001
Interior & seats
Filed Feb 19, 2008
WE HAVE TWO FORD TAURUS' AND BOTH HAVE THE SAME DOOR LATCH PROBLEM. BOTH ARE YEAR MODEL 2000. THE ISSUE IS THAT WHEN OUTDOOR TEMPERATURES DROP TO THE LOW 20 DEGREE AREA AND BELOW, THE DOORS WILL NOT LATCH. WE FOUND THIS OUT THE FIRST TIME BY HAVING THE DOOR FLY OPEN WHILE DRIVING. I'VE DONE SOME INTERNET RESEARCH AND IT APPEARS THIS HAS BEEN A PROBLEM FOR MANY PEOPLE GOING AT LEAST AS FAR BACK AS 1999, AND FORWARD TO AT LEAST THE 2004 MODEL YEAR. I COULD PUT A TON OF LINKS TO SITES WHERE PEOPLE ARE ASKING FOR HELP WITH THIS PROBLEM BUT THEY'RE EASY TO FIND. I BELIEVE THIS IS A SERIOUS SAFETY DEFECT THAT COULD PUT PEOPLE AT RISK OF AN INJURY. IN ORDER TO GET THE DOOR LATCH TO WORK PROPERLY REQUIRES THAT HEAT BE APPLIED AND THEN THIS IS ONLY A TEMPORARY BAND AID. THE DOOR LATCHES WILL NOT FUNCTION AS SOON AS THEY GET COLD AGAIN. I BELIEVE THIS IS A DESIGN DEFECT THAT WILL EITHER CAUSE AN ACCIDENT OR CREATE A SITUATION WHERE AN OCCUPANT IS NOT PROTECTED DURING A CRASH. *TR
- NHTSA ID
- 10218586
- Incident
- Feb 18, 2008
Interior & seats
Filed Jan 13, 2008
DRIVER'S DOOR LATCH WILL NOT KEEP DOOR SHUT IN VERY COLD WEATHER. *TR
- NHTSA ID
- 10214630
- Incident
- Jan 3, 2008
Body & structureInterior & seats
Filed Dec 15, 2006
2000 TAURUS DRIVERS DOOR HANDLES FAILED. *TS SEVERAL TIMES, WHILE THE VEHICLE WAS STILL COVERED UNDER IT'S EXTENDED WARRANTY, THE CONSUMER HAD TO HAVE THE DRIVER' S DOOR OPEN ON THE VEHICLE. THE DEALER CLAIMED THAT MOISTURE GOT INTO THE LOCKS. THE DEALER SPRAYED THE LOCKS. DURING THE WINTER OF 2004 AND 2005 THE CONSUMER HAD TO HOLD THE DOOR WHILE DRIVING UNTIL THE LOCK THAWED ENOUGH TO CLOSE PROPERLY. THE CONSUMER ALSO HAD A PROBLEM WITH THE REAR DRIVER'S SIDE DOOR NOT UNLOCKING. NOW ALL FOUR DOOR HANDLES ARE NOT WORKING PROPERLY. *NM
- NHTSA ID
- 10177472
- Incident
- Dec 1, 2006
Interior & seats
Filed May 19, 2006
CAR DOOR OPEN LIGHT REMAINS ON AND DOOR LOCKS WILL NOT SECURE WHEN CAR IS PLACED INTO GEAR AND MOVED. YOU MAY PRESS LOCK MECHANISM ON THE DOOR, BUT LOCKS WILL UNLOCK AGAIN ALMOST INSTANTLY. I BELIEVE AND HAVE BEEN TOLD BY MY MECHANIC THAT THIS IS A PROBLEM WITH THE DOOR LOCK SWITCH. IT MAY BE ONE OR ALL FOUR DOORS CAUSING THIS LACK OF SECURITY. *NM
- NHTSA ID
- 10157851
- Incident
- Apr 17, 2006
- Mileage
- 74,000 mi
Interior & seats
Filed Jun 7, 2005
RIGHT SIDE PASSENGER DOORS (ACTUATORS) FAILED
- NHTSA ID
- 10124436
- Incident
- Apr 10, 2005
- Mileage
- 44,000 mi
Interior & seats
Filed May 22, 2004
CAR DOORS DO NOT AUTOMATICALLY LOCK WHEN CAR IS PUT INTO DRIVE AND CAR BEGINS TO MOVE. INDICATOR IN DASH SAYS DOOR OPEN (AND NONE ARE). THE DOORS WILL NOT LOCK MANUALLY WHEN DRIVING, THEY WILL UNLOCK IF YOU TRY TO LOCK.*AK
- NHTSA ID
- 10072988
- Incident
- Dec 18, 2003
- Mileage
- 74,000 mi
ElectricalInterior & seatsExterior lighting
Filed May 21, 2004
WHILE TURNING THE TURN SIGNAL FAILED TO COME ON. THE INTERIOR AND EXTERIOR LIGHTS CAME ON AND OFF INTERMITTENTLY. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT WIRING HARNESS NEEDED TO BE REPLACED. *AK
- NHTSA ID
- 10074081
- Incident
- May 21, 2004
Interior & seats
Filed May 12, 2004
THE INSTRUMENT PANEL LIGHTS WERE TOO DIM, MAKING IT HARD FOR THE CONSUMER TO SEE THE INSTRUMENT PANEL IONS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- NHTSA ID
- 10073518
- Incident
- Apr 19, 2004
- Mileage
- 68,000 mi
EngineInterior & seats
Filed Apr 17, 2002
CONSUMER STATES WHILE VEHICLE WAS PARKED OPENED THE DRIVER SIDE DOOR SAW COUPLE OF SPARKS SUDDENLY THE VEHICLE BEGAN TO SMOKE AND OCCURRED A FIRE. NLM *JG
- NHTSA ID
- 8007890
- Incident
- Apr 8, 2002
Interior & seats
Filed Oct 18, 2001
THE DAY I PICKED UP THE CAR THE HOOD WAS UP AND SALESMAN SAID THEY CHECKED UNDER HOOD AND EVERYTHING WAS OK AND SHUT IT. I DROVE DIRECTLY TO MY INSURANCE ADGENT TO UPDATE MY POLICY AND IT WAS UP AGAIN. I CALLED DEALER AND HE SAID TO BRING CAR IN. HE COULD FIND NOTHING WRONG. I WAS DRIVING ON INTERSTATE SEVERAL TIMES WHEN OTHER CARS WAVED ME OVER AS THE HOOD WAS UP AND I HAD TO PULL INTO REST AREAS TO PUT IT DOWN. I HAVE COMPLAINED EACH TIME I HAD SERVICE AND THEY CAN'T FIND ANYTHING WRONG. THEY SAID THEY REPLACED THE LATCH BUT IT STILL HAPPENS. I AM AFRAID IF THAT LITTLE PLASTIC CATCH GIVES WAY THE HOOD WILL FLY ALL THE WAY UP AND I WILL HAVE AN ACCIDENT. I AM UPSET AS I FEEL THIS IS NOT A SMALL MATTER BUT A SAFETY HAZARD.*AK
- NHTSA ID
- 753369
- Incident
- Nov 3, 1999
ElectricalInterior & seatsVisibility
Filed Sep 20, 2001
LOSS OF ELECTRICAL POWER INCLUDING DASHBOARD, HEADLIGHTS,HORN,SIGNALS,RADIO,A/C,WINDSHIELD WIPERS,ETC ON FOUR OCCASIONS. *AK
- NHTSA ID
- 752427
- Incident
- Jul 30, 2001
Interior & seatsExterior lighting
Filed Apr 4, 2001
DOME LIGHT /TRUNK LIGHT OR INTERIOR LIGHT/ NO DASHBOARD LIGHT. SHE STATED THAT LIGHTS WENT OFF WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF THE PROBLEM.*AK
- NHTSA ID
- 885085
- Incident
- Apr 3, 2001
Interior & seatsVisibility
Filed Jan 11, 2001
ALL ELECTRICAL DASH INSTRUMENTS WERE INOPERATIVE - WINDSHIELD WIPERS WERE NEEDED AND WERE NOT OPERATING FOR A PERIOD OF 20 MIN., THEN SUDDENLY POWER WAS RESTORED FOR NO APPARENT REASON - PROBLEM HAS OCCURRED AT LEAST 5 TIMES FOR DIFFERENT PERIODS OF TIME ON SEPARATE OCCASIONS. *AK
- NHTSA ID
- 739226
- Incident
- Dec 11, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.