Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Nov 14, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 64 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2009 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
BrakesDriver assistance
Filed Nov 14, 2020
WHILE DRIVING MY 2009 FORD TAURUS 83,000M THE BREAKS HARD STOP ON ITS OWN, IT WAS HARD ENOUGH THAT IF ME AND MY PASSENGER WAS NOT WEARING OUR SEAT BELTS IT WOULD HAVE SMASHED HIS FACE INTO THE DASH AND MY FACE INTO MY STEERING WHEEL, WE WERE ON A SIDE STREET TURNING LEFT AND AS I WAS ACCELERATING THE BREAKS HARD STOPPED ON ITS OWN. THE OTHER TIME THE BREAKS HARD STOPPED WAS WHILE TURNING RIGHT ONCE AGAIN ACCELERATING AND ALMOST GOT REAR ENDED ON A VERY BUSY MAIN STREET. THERE WAS A TIME I WAS DRIVING AND MY CAR COMPLETELY SHUT DOWN/OFF ON ITS OWN I WAS DRIVING 40MPH I HAD TO PUT IT IN NEUTRAL AND START IT AGAIN WHILE THE CAR WAS STILL GOING OVER 35MPR. I HAVE HAD THIS CAR LESS THAN SIX MONTHS THERE IS NO WARNING LIGHT ON IT IS VERY DANGEROUS PLEASE FIX. THANK YOU
NHTSA ID
11374699
Incident
Nov 8, 2020
Mileage
83,000 mi
Driver assistance
Filed Mar 9, 2017
Crash reported
TL* THE CONTACT OWNED A 2009 FORD TAURUS. WHILE REVERSING OUT OF A PARKING SPACE AT 2 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY LUNGED BACKWARDS AT AN ABNORMAL SPEED. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP. THE CONTACT'S VEHICLE SWERVED AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES SUSTAINED IN THE CONTACT'S VEHICLE AND IT WAS UNKNOWN IF THE OCCUPANTS IN THE OTHER VEHICLE WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A THROTTLE BODY ASSEMBLY FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. UPDATED 05/05/17*LJ *AS
NHTSA ID
10959795
Incident
Jul 22, 2016
Mileage
76,000 mi
Driver assistance
Filed Dec 28, 2016
TRACTION CONTROL LOCKS UP MY FRONT PASSENGER SIDE TIRE. THIS HAPPENED ON 12/27/16 AND TWO OTHER TIMES IN THE PAST. BRAKES WERE NOT APPLIED AT THE TIME. THE TRACTION CONTROL SYSTEM LOCKED THE BRAKE. THERE A MANY COMPLAINT OF THIS HAPPENING ON THE WEB IN OTHER FORD MODELS AS WELL. THIS COULD BE DANGEROUS. I WAS PULLED LEFT AND WENT OFF THE ROAD. FORD WILL NOT RESPOND AS THEY CAN'T REPRODUCE THE ISSUE. SOMEONE WILL GET HURT!!! I WAS DOING 20MPH WHEN IT HAPPENED ALL 3 TIMES.
NHTSA ID
10938312
Incident
Dec 27, 2016
Mileage
174,000 mi
Driver assistanceSteering
Filed Apr 9, 2016
TAURUS STARTS FROM A FULL STOP ACCELERATING AND AT 40-45 MPH THE CAR JERKS HARD TO THE RIGHT, THERE IS A GRINDING NOISE FROM DRIVERS SIDE WHEEL, AND THE TRACTION CONTROL LIGHT COMES ON AND CAN NOT BE TURNED OFF. 101 K MILES. JUST REPLACED STRUTS, TIE ROD ENDS, CV HALF SHAFTS, AND LOWER CONTROL ARM/BALL JOINT.
NHTSA ID
10854509
Incident
Apr 8, 2016
Mileage
101,000 mi
AirbagsDriver assistance
Filed Sep 24, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNED A 2009 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE SURGED AND UNINTENTIONALLY ACCELERATED WHEN THE PASSENGER SIDE TIRE STRUCK A SIDEWALK. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE PROCEEDED TO CRASH INTO A WALL. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED SPINAL CORD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 02/02/16*LJ; UPDATED 04/06/18*JB *TR
NHTSA ID
10776463
Incident
Aug 30, 2015
Mileage
85,000 mi
Driver assistance
Filed Sep 18, 2013
2009 FORD TAURUS. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER EXPERIENCED SUDDEN ACCELERATION ON THREE SEPARATE OCCASIONS. HE IMMEDIATELY TRIED TO SHIFT THE TRANSMISSION INTO NEUTRAL OR PARK POSITION AND THERE WAS A LOUD CLUNK SOUND. WITHIN A SECOND OR SO, HE TURNED THE IGNITION TO THE OFF POSITION. HE THEN RE-STARTED THE CAR AND IT RESUMED ITS NORMAL OPERATION. THE CONSUMER STATED EACH TIME, HE WAS STOPPED AT A LIGHT, WITH HIS FOOT ON THE BRAKE. THE ENGINE INCREASED SLIGHTLY DURING THE FIRST TWO INCIDENTS;PERHAPS SEVERAL HUNDRED RPM.
NHTSA ID
10543703
Incident
Sep 2, 2013
Driver assistance
Filed Apr 18, 2013
Crash reported
I WAS DRIVING THIS 2009 FORD TAURUS THAT I JUST GOT FROM THE DEALER SHIP.I WAS AT A STOP AND THERE WERE PEOPLE INFRONT OF ME WHEN I WENT TO MOVE FORWARD I TAPPED ON THE GAS PEDAL AND IT ACCELERATED REALLY FAST AND ALL OF A SUDDEN I HIT THE BACK OF A VAN AND MY AIR BAG WENT OFF ..I TOOK IT IN TO THE DEALERSHIP AND THEY SAID THE THROTTLE WAS STICKING , I BELIEVE THAT WHEN I TAPPED THE GAS IT STUCK AND ACCELERATED FAST MAKING THE CAR HIT SOMEONE ELSE ..MY BUMPER IS CRACKED AND MY AIRBAG WENT OFF ....I BELIEVE THAT IT WAS FAULTY AND THAT THIS SHOULD BE TAKING CARE OF AND PAID FOR ...I WILL BE CONTACTING A LAWYER TO EXHAUSTED ALL MY OPTIONS ....THIS PROBLEM NEEDS TO BE FIXED BEFORE SOME ONE REALLY GETS HURT ...I WANT TO BE CONTACTED [XXX].... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10508726
Incident
Apr 17, 2013
Mileage
151,000 mi
Driver assistanceEngineFuel system
Filed Apr 2, 2013
MY WIFE AND GRANDSON WERE ENTERING THE TOLL WAY VIA THE RAMP, AS SHE MERGED INTO 75 MPH TRAFFIC SHE INCREASED HER SPEED TO MATCH. AS SHE DID SHE LET UP OFF THE ACCELERATOR BUT THE CAR KEPT INCREASING SPEED. SHE REALIZED THAT THE THROTTLE WAS STUCK AND STARTED TO PUMP THE PETAL IN HOPES TO FREE IT. IT DID NOT FREE AND WAS STILL INCREASING SPEED. SHE THEN IN HER PANIC COULD ONLY STOMP ON THE BRAKE AS HARD AS SHE COULD. THANKFULLY THIS SLOWED HER ENOUGH TO ALLOW HER TO GET THE CAR OVER TO THE SHOULDER AS SEMI TRUCKS WENT BY HER AT 70 MPH. WITH THE BRAKES ON THE CAR SMOKING LIKE CRAZY SHE GOT THE CAR SLOWED ENOUGH TO THROW THE CAR INTO PARK. WHEN SHE DID THE ENGINE REVVED TO ALMOST REDLINE AND SHE SHUT THE CAR OFF. SHE WAS VERY SHAKEN AS WELL AS MY GRANDSON. SHE CALLED ME AND IT JUST SO HAPPENED THAT I WAS NEARBY AND MET HER ALONG SIDE OF THE BUSY TOLL WAY. SHE TOLD ME WHAT HAPPENED SO I WENT TO THE CAR AND STARTED IT. IT IMMEDIATELY REVVED TO ALMOST RE LINE AND I SHUT IT OFF. THE GAS PEDAL SEEMED TO WORK FINE TO ME BUT WOULD ONLY INCREASE THE RPM'S BUT NOT GO BELOW 4500. I CALLED A TOW TRUCK AND TOWED THE CAR TO STURGIS MICHIGAN FORD DEALER. 269-651-7728. THE SERVICE DEPARTMENT IS SUPPOSE TO LOOK THE CAR OVER AND LET ME KNOW WHAT WAS WRONG WITH IT. *TR
NHTSA ID
10505344
Incident
Apr 1, 2013
Mileage
106,000 mi
Driver assistance
Filed Apr 2, 2013
TL* THE CONTACT OWNS A 2009 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH AND RELEASING HER FOOT FROM THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT DECELERATE. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKES AND PLACED THE VEHICLE INTO PARK. THE ENGINE RPMS INCREASED TO 4500 AFTER SHIFTING THE VEHICLE INTO PARK. THE VEHICLE WAS LATER TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 106,000. *TR
NHTSA ID
10505342
Incident
Apr 1, 2013
Mileage
106,000 mi
Driver assistance
Filed Jun 7, 2011
TL* THE CONTACT OWNS A 2009 FORD TAURUS LIMITED. THE CONTACT STATED THAT WHILE SITTING WITH THE BRAKES DEPRESSED, THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS TO 4 OR 5, FOLLOWED BY THE VEHICLE ABNORMALLY ACCELERATING. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.
NHTSA ID
10405457
Incident
Mar 7, 2011
Mileage
39,000 mi
Driver assistance
Filed Dec 17, 2010
TL*THE CONTACT OWNS A 2009 FORD TAURUS SEL(NA). WHILE DRIVING 1-2 MPH MAKING A LEFT TURN, THE VEHICLE STALLED SUDDENLY. THE CRUISE CONTROL HAD JUST BEEN DEACTIVATED BEFORE THE FAILURE. THE CONTACT ALLOWED THE VEHICLE TO COAST AND RESTARTED IT. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE FAILURE OCCURRED AGAIN AFTER THE CRUISE CONTROL HAD BEEN DEACTIVATED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 21,550 AND THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.
NHTSA ID
10371019
Incident
Sep 24, 2010
Mileage
21,550 mi
Driver assistance
Filed Aug 31, 2010
TL*THE CONTACT OWNS A 2009 FORD TAURUS X. WHILE DRIVING APPROXIMATELY 5 MPH HE ENGAGED THE BRAKES AND THE VEHICLE CONTINUED TO ACCELERATE. HE SHIFTED INTO NEUTRAL GEAR AND THE RPMS CONTINUED TO INCREASE. HE ALSO SHIFTED THE VEHICLE BACK INTO DRIVE AND THE RPMS BEGAN TO DECREASE. HE CALLED THE DEALER AND THEY ADVISED HIM TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER SINCE THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 6,371.
NHTSA ID
10353062
Incident
Aug 31, 2010
Mileage
6,371 mi
Driver assistance
Filed Apr 6, 2009
TL*THE CONTACT OWNS A 2009 FORD TAURUS. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES, SHE NOTICED THAT THE VEHICLE WAS ACCELERATING BY ITSELF. SHE REACHED FOR THE ACCELERATOR PEDAL, BUT IT WAS STUCK TO THE FLOORBOARD. SHE WAS ABLE TO LIFT THE PEDAL BACK UP AND DEPRESSED THE BRAKE PEDAL. THE DEALER HAS NOT YET BEEN NOTIFIED. THE VEHICLE IS CURRENTLY AT THE CONTACT'S RESIDENCE BECAUSE SHE IS AFRAID TO DRIVE TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
NHTSA ID
10264241
Incident
Apr 5, 2009
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own