Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2011 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Backup camera is malfunctioning. Most of time no image.Momentary image on reverse in cold weather, almost no image warm weather. Occasional blue screen for a moment.06
The contact owns a 2011 Ford Taurus. The contact stated that the vehicle was idling for approximately 1 minute, then the vehicle started revving up with the RPM above 7,000. The contact stated that the accelerator pedal seemed to be stuck, causing the vehicle to accelerate forward. The contact depressed the brake pedal, and the vehicle came to a stop. The check engine warning light was displayed. There was an abnormally loud sound coming from the vehicle. The contact immediately turned off the vehicle. The following day the vehicle was driven to a certified mechanic who replaced the throttle body and accelerator pedal assembly. After returning to the residence and attempting to exit the vehicle with the vehicle idling, the failure recurred. The contact had not taken the vehicle to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 64,000. The consumer stated the vehicle broke down and towed to dealer. The computer was updated by the dealer but the vehicle failed once again. The consumer needs a second throttle body replacement.
The throttle body threw a code. My car lost "power' and stalled. It went into limp mode. Became inoperable. My four year old, his dad, and my safety was at risk due to this happening on a rural road on a hill. We were stuck in the middle of nowhere and an hour and a half away from home. The dealership replaced the throttle bottle, accelerator pedal, reprogrammed it, and it still will not function normally. I am out of a car and that is not okay. They only warning sign there was happened to be a wrench and that's it.
The contact owns a 2011 Ford Taurus. The contact stated that while in reverse, the backup camera would either flash blue or appear upside down on the screen. There was no warning light illuminated. The contact stated that the backup camera had been defective since the vehicle was purchased. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The approximate failure mileage was 60,000.
I'VE HAD THIS CAR FOR 2 MONTHS ALREADY. I PULLED OUT OF MY HOUSE, DROVE THRU MY STREET AND WHEN I CAME TO A STOP IN A INTERSECTION MY CAR STOPPED COMPLETELY AND THE WHEEL BECAME HARD AND WAS NOT ABLE TO TURN IT OR PRESS ON THE GAS PEDAL. THE ENGINE LIGHT, ELECTRONIC STABILITY CONTROL ACTIVE LIGHT AND BATTERY ALERT LIGHT CAME ON AT THE SAME TIME. ALSO IT ALERTED ME I WAS LOW ON GAS WITCH I HAD HALF A TANK OF GAS. *TR
" TAKATA RECALL" ABS ! LIGHT ON IP BREAK LIGHT ON SENSER A SPEED LIGHTS ON
HAD THROTTLE RELATED ISSUES THAT WERE SUPPOSEDLY "REPAIRED" AT THE DEALER WHICH ARE STILL PRESENT. THE VEHICLE ACCELERATES BY ITSELF AND SHOWS A WRENCH ICON ON THE DASHBOARD WITH A CHECK ENGINE LIGHT ON. IF THE VEHICLE IS PUT ON DRIVE IT MOVES BY ITSELF AS IF ONE WERE PRESSING ON THE GAS PEDAL. THIS IS A POSSIBLE SAFETY ISSUE THAT COULD POSSIBLE KILL SOMEONE OR EVEN GET ME KILLED WHILE DRIVING THE VEHICLE (WHICH I DON'T). RIGHT NOW IT'S AT THE DEALER AND HAD TO BE TOWED AWAY SINCE THE VEHICLE COULDN'T BE MOVED.
TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED, STALLED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,467.
TAURUS HAS 15,000 MILES AND HAS STARTED TO SURGE FORWARD AT VERY SLOW SPEED AND WITH BRAKE ON. IT HAS DONE IT 4 TIMES NOW, ONE WAS WHEN I WAS TURNING INTO MY DRIVEWAY WITH MY FOOT ON BRAKE IT SURGED . JUST NOW AT THE GROCERY STORE GOING VERY SLOW TOWARDS A PARKING SPOT IT REALLY LAUNCHED FORWARD MY FOOT WAS ON THE BRAKE AND IT EVEN SQUEALED THE TIRES. I HAD IT TO THE DEALER ON THE 21ST AND THEY FOUND NOTHING WRONG . ( IT DIDN'T DO IT FOR US ) I NEED ANY HELP YOU CAN GIVE. I DON'T WANT ANYONE HURT.
REAR VIEW CAMERA STOPPED WORKING A SHORT TIME AGO. CAR WAS COMPLETELY INSPECTED AND I WAS TOLD THAT THE REPAIR WOULD COST $1136.00 ! CAR HAS VERY LOW MILEAGE , NO ACCIDENTS, GARAGE STORED ETC. I FIND IT HARD TO BELIEVE SUCH AN EXPENSE ON THE CAR. HOW OFTEN WILL THIS BECOME A PROBLEM? WILL I NEED TO COME UP WITH $1100.00 OR MORE ON A REGULAR BASIS EVERY FEW YEARS FOR SUCH REPAIRS ? IS FORD AWARE OF THIS PROBLEM WITH OTHER CARS AND HAVE MADE ARRANGEMENTS TO ASSIST IN COST OF REPAIRS?
THIS INVOLVES THE EXPENSIVE SAFETY ACCESSORY: "FORWARD COLLISION AVOIDANCE "ON THIS VEHICLE, THIS SAFETY FEATURE IS INTERMITTENT. AS I'M DRIVING ON A CITY STREET OR FREEWAY, THE UNIT SUDDENLY TURNS OFF AND AT THE SAME TIME, THE CRUISE CONTROL TURNS OFF. IN ORDER TO RE-ENGAGE THE SYSTEMS, THE ENGINE MUST BE TURNED OFF AND RE-STARTED. THE PROBLEMS STARTED ABOUT 2 MONTHS AGO. ( OCT.-2015) I COUNT ON THIS SAFETY FEATURE. (FORWARD COLLISION AVOIDANCE) AS AN EXAMPLE, THE CAR IN FRONT HAS NO BRAKE LIGHTS, I HAVE NO IDEA THAT IT IS SLOWING AND COMES TO AN ABRUPT STOP. THIS COULD RESULT IN A COLLISION, WHEREAS THE AVOIDANCE FEATURE GIVES PLENTY OF WARNING IN REGARDS TO THE SUDDEN SLOWING OF THE VEHICLE IN FRONT. I WONDER HOW MANY OF THESE UNITS MAY HAVE ORIGINAL FACTORY DEFECTS, YET HAVE NOT BEEN REPORTED? THANK YOU. *TR
TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE IDLING, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT FRANTICALLY ATTEMPTED TO DEPRESS THE BRAKE PEDAL; HOWEVER, THE VEHICLE WOULD NOT STOP AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE DOWN THE ROAD UNTIL THE FRONT WHEELS LOCKED AND THE KEYS WERE REMOVED FROM THE IGNITION SWITCH. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SUSTAINED INJURIES. THE CAUSE OF THE FAILURE HAD YET TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. UPDATED 7/28/15*CN
TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
HELLO GOOD MORNING I HAVE A 2011 FORD TAURUS SEL AND WHILE GOING UP A HILL MY CAR SHUT OFF WHILE MY KEYS WERE STILL IN THE IGNITION. MY STEERING LOCKED, CHECK ENGINE AND LOW OIL LIGHTS WENT ON. THE ONLY THING I COULD DO WAS APPLY BRAKES TO THE CAR AND PLACE IT IN PARK. I SHUT OFF THE CAR AND OPENED THE HOOD TO SEE IF ANYTHING LOOKED OUT OF PLACE. I CHECKED MY ENGINE OIL LEVELS AND THAT SEEMED FINE. I CLOSED THE HOOD AND TURNED THE CAR BACK ON. NO CHECK ENGINE LIGHT OR LOW OIL? I HAVEN'T HAD A PROBLEM SINCE BUT IT SEEMED LIKE AN EXTREMELY DANGEROUS SITUATION. I SEE THERE ARE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. *TR
I PURCHASED A NEW 2011 TAURUS SEL A COUPLE OF YEARS AGO. ONE DAY WHILE DRIVING INTO A PARKING LOT, THE CAR ACCELERATED FULL SPEED ON ITS OWN HEAD ON INTO A WALL AND WAS SEVERELY DAMAGED ($11,000+ IN DAMAGES - THE DRIVER AIRBAG DEPLOYED BUT I WAS NOT INJURED). THE INSURANCE COMPANY DID NOT TOTAL THE CAR AND IT WAS REPAIRED. THE CAUSE FOR THE UNINTENDED ACCELERATION WAS NEVER DETERMINED. THIS PAST WEEKEND MY BROTHER WAS DRIVING THE CAR AND ALMOST GOT INVOLVED IN A SIMILAR INCIDENT. HE WAS STOPPED AT A RED LIGHT IN THE TAURUS. HE FELT A STRANGE RUMBLING THAT FELT LIKE IT WAS COMING FROM UNDERNEATH HIM. HE WASN'T EVEN SURE IT WAS THE CAR SO HE TOOK HIS FOOT OFF THE BRAKE SLIGHTLY TO SEE IF THE RUMBLING WOULD STOP. AS SOON AS HE TOOK HIS FOOT OFF THE BRAKE, THE RPM GAUGE SHOT UP TO 7,000 AND THE CAR TOOK OFF. HE SLAMMED HIS FOOT BACK DOWN ON THE BRAKE AND THE CAR STOPPED BUT THE RPM GAUGE WAS STILL AT 7,000 AND THE ENGINE WAS RACING. WHILE THE ENGINE WAS RACING (WITH NORMAL PRESSURE APPLIED TO THE BRAKE THE CAR DID NOT MOVE EVEN THOUGH THE ENGINE WAS RACING) HE TOOK A GLANCE DOWN AT THE GAS PEDAL AND NOTHING WAS PRESSING DOWN ON THE GAS PEDAL...NO FEET, NO TRAPPED FLOOR MATS. HE SHIFTED TO PARK, THE ENGINE CALMED DOWN AND IT WAS LIKE NOTHING EVER HAPPENED. IT DROVE NORMALLY AGAIN. THE CAR IS GOING BACK TO A FORD DEALER FOR INSPECTION BUT THERE IS CLEARLY A POTENTIALLY FATAL MANUFACTURER DEFECT IN THIS VEHICLE. *TR
TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON AN EXIT RAMP, THE ACCELERATOR PEDAL WAS ENGAGED BUT THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE FAILURE ALSO OCCURRED WHEN THE CONTACT WAS ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ACCELERATED WHILE SHIFTING FROM PARK INTO DRIVE. THE CONTACT STATED THAT THE VEHICLE DID NOT COME TO STOP UNTIL IT CRASHED INTO AN ISLAND IN A PARKING LOT AND BLEW OUT THE TWO FRONT TIRES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT AN ENGINEER WOULD EXAMINE THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 13,000. UPDATED 8/6/12 *CN THE CONSUMER STATED THE VEHICLE IS LEASED FROM WINNER FORD. A POLICE REPORT WAS FILED. THERE WAS OTHER DAMAGE TO THE VEHICLE IN ADDITION TO THE TIRES. UPDATED 08/15/2012 *JS
TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE CONTACT DEPRESSED THE ACCELERATOR WHILE ATTEMPTING A TURN AND THE VEHICLE ACCELERATED ABNORMALLY SLOW. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 13,756. UPDATED 05/31/12*LJ
TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED. THE CONTACT HAD TO TURN ON THE HIGH BEAM HEADLIGHTS IN ORDER TO REGAIN VISIBILITY. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH IT SURGED FORWARD MOMENTARILY. UPDATED 04/16/12 *BF THE CONSUMER ALSO STATED THE VEHICLE WOULD HESITATE WHEN ACCELERATION FROM A STANDSTILL OR AT A VERY LOW SPEED. UPDATED 05/07/12
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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