RoadVitals

2012 Ford Taurus Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Feb 14, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 78 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2012 Ford Taurus submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

Exterior lighting
Filed Feb 14, 2022

The contact owns a 2012 Ford Taurus. The contact stated that while the vehicle was parked and the vehicle was turned off, the exterior lights remained operational and the battery was drained the following day. The contact stated that the failure happened over several days. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 177,000.

NHTSA ID
11451923
Incident
Feb 13, 2022
Mileage
177,000 mi
Exterior lighting
Filed Jun 18, 2020

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 118,136.

NHTSA ID
11329588
Incident
Jun 19, 2013
Mileage
118,136 mi
Exterior lighting
Filed Nov 14, 2016

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN DURING NIGHT TIME AND THAT THE LOW BEAMS FAILED TO ILLUMINATE BRIGHT ENOUGH TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN, ADJUSTED THE BRIGHTNESS ACCORDING TO MANUFACTURER SPECIFICATIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10925717
Incident
Sep 14, 2016
Mileage
60,000 mi
Exterior lighting
Filed Nov 9, 2013

THE HEADLIGHTS HAVE A VERY DEFINITE LINE BETWEEN THE LIT AND UNLIT AREA OF THE ROADWAY AND SURROUNDING AREAS. THIS MAKES FOR A VERY DANGEROUS SITUATION WHERE IN MY AND OTHER POSTERS OPINIONS CREATES A VERY DANGEROUS SITUATION WHENEVER DRIVING AT NIGHT. *TR

NHTSA ID
10551647
Incident
Nov 8, 2013
Mileage
40,000 mi
Exterior lighting
Filed Aug 8, 2013

HEADLIGHT SYSTEM IS POOR ON LOW BEAM. THERE IS A HORIZONTAL LINE MAKING DEFINITE DIVISION IN VISIBILITY THAT EXTENDS ACROSS THE COMPLETE HORIZONTAL LINE OF VISION. GOING TO HIGH BEAMS STOPS THIS. I NEARLY HAD AN ACCIDENT AS I CANNOT SEE WELL ON LOW BEAMS, UPPER GAZING AREA. THE SAME THING IS REPORTED BY MANY OWNERS. I STOPPED AT THE DEALER, WE LOOKED AT IT, TRIED THE LIGHTS AND I FIND THERE IS WHAT APPEARS A DOOR TO SHIELD SOME OF THE UPPER AREA OF THE LIGHT BULB SO THAT IT IS DARKER AT THE TOP. I ASSUME IT IS TO NOT BLIND ONCOMING DRIVERS WHILE ON LOW BEAMS. MY WIFE CONSTANTLY COMPLAINS OF THIS TOO, THAT SHE FLAT CANNOT SEE ON LOW BEAMS. IN REALITY, IF YOU WERE DRIVING ALONG THE ROAD AND A DEER WAS ON THE ROAD WITH ITS HEAD UP LOOKING AT YOU, THERE WOULD BE NO "DEER IN THE HEADLIGHTS LOOK" THAT YOU COULD SEE. THIS LOW BEAM HEADLIGHT SYSTEM JUST PLAIN ROTS. *TR

NHTSA ID
10534381
Incident
Oct 27, 2011
Mileage
1,200 mi
Body & structureExterior lighting
Filed Jun 20, 2013

AFTER ABOUT 6,000 MILES WE BEGAN TO NOTICE THAT THE RIGHT HAND SIDE BLIS SENSOR AND SIGNAL LIGHT INDICATING A VEHICLE IS IN THE BLIND SPOT WHEN NO VEHICLE OR OTHER OBJECT ARE WITHIN THE AREA. OFTEN THE LIGHT WILL REMAIN ON FOR SEVERAL MINUTES. ADDITIONALLY, OCCASIONALLY STARTED TO GIVE FALSE WARNINGS WHEN NO CROSS TRAFFIC WAS IN THE AREA. NOW VEHICLES CAN BE AS CLOSE AS FIVE FEET BEFORE THE CROSS TRAFFIC ALERT WILL SIGNAL TRAFFIC. UPON ORIGINAL PURCHASE THE CTA WORKED AS DESCRIBED. ONLINE OFFICIAL FORD DOCUMENTATION CITES THE BLIS WILL WORK ONLY FOR VEHICLES AND NOT PEOPLE, INFRASTRUCTURE, BICYCLES, ETC. CROSS TRAFFIC ALERT WILL PICK UP VEHICLES APPROACHING FROM 65 FEET AWAY BUT NOT WHEN APPROACHING VEHICLES ARE MOVING FASTER THAN 15 MPH. HTTP://WWW.YOUTUBE.COM/WATCH?V=WIWHCL1VS4S AND HTTP://MEDIA.FORD.COM/IMAGES/10031/BLIS.PDF WE'VE TAKE THE TAURUS TO THE PURCHASE DEALER WHO KEEPS SAYING THE SYSTEM IS WORKING AS SEEN BY A TECH WALKING BEHIND THE CAR EFFECTIVELY ONLY TESTING THE REVERSE SENSOR SYSTEM BUT THEY WILL NOT TEST FOR CROSS TRAFFIC OR BLIND SPOT SITUATIONS AND THEY KEEP SAYING THAT CANNOT FIX SOMETHING THEY CANNOT SEE AS BROKEN. *TR

NHTSA ID
10520982
Incident
Mar 1, 2013
Mileage
6,500 mi
Exterior lighting
Filed May 13, 2013

WHEN DRIVING AT NIGHT IN OUR FORD TAURUS THERE IS A VERY NOTICEABLE HORIZONTAL LINE ACROSS THE ENTIRE WINDSHIELD. THIS DIVIDES THE WINDSHIELD IN HALF AND LOOKING THROUGH THE UPPER HALF IS SIMILAR TO LOOKING THROUGH DARK SUNGLASSES AT NIGHT WHILE THE LOWER HALF IS CLEAR. THIS MAKES IT EXTREMELY DIFFICULT TO SEE ANYTHING IN FRONT OF THE CAR, ESPECIALLY SOMEONE WALKING ON THE SIDE OF THE ROAD. THIS OCCURS ON ROADS WHERE THERE IS NO ONCOMING TRAFFIC. IF THERE ARE ONCOMING VEHICLES WITH LIGHTS ON THIS LINE DISAPPEARS AND THE ENTIRE WINDSHIELD IS CLEAR. IF THE HEADLIGHTS ARE SWITCHED TO THE BRIGHTS POSITION THE LINE ALSO DISAPPEARS. THIS IS SO DISTURBING THAT MY WIFE AND I TRY TO LIMIT OUR NIGHTTIME DRIVING TO OUR OTHER VEHICLE. I HAVE NOTICED THIS COMPLAINT A NUMBER OF OTHER TIMES IN YOUR DATABASE AND YOU CAN FIND THOSE COMPLAINTS HERE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/TAURUS/EXTERIOR_LIGHTING/PROBLEM.ASPX [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10511794
Incident
Oct 1, 2012
Mileage
300 mi
Exterior lighting
Filed Feb 7, 2013

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER STATED THERE WAS NOTHING THEY COULD ADJUST TO BRIGHTEN THE HEADLIGHTS. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 7,800..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE HEADLIGHTS HAVE A VERY SHARP SHORT CUT OFF THAT LIMITS VISIBILITY GREATLY. THE CUT OFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC. THE FAILURE IS WITH THE DIM LIGHTS. UPDATED 04/18/2013 *JS

NHTSA ID
10496779
Incident
Nov 9, 2011
Mileage
7,800 mi
ElectricalEngineExterior lighting
Filed Aug 28, 2012

03/24/2012. 1ST FAILURE MILEAGE APPROX.1,450: DRIVING ON I-95S AT APPROX. 70 MPH, RAINING CONDITION, WIPERS IN USE, HEADLIGHTS ON. SUDDENLY THE INSTRUMENT PANEL LIGHTS WENT DARK, WIPERS STOPPED IN THE MIDDLE OF WINDSHIELD, ENGINE CUT OFF. WAS ABLE TO STEER CAR FROM MIDDLE LANE TO ROAD SIDE AND BRAKED. PUT CAR IN PARK, LIGHTS STILL OUT, ENGINE WOULD NOT START. IN LESS A MINUTE, ON THE MIDDLE INSTRUMENT GAUGE A GREEN LIGHTED MESSAGE DISPLAYED: "POWER ACCESSORIES..." FOR A VERY SHORT TIME. THEN CAR RESTARTED. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. 08/04/2012. 2ND FAILURE MILEAGE APPROX. 5,360: NICE HOT DAY OF SUMMER. AFTER STOPPING AT A TRAVEL CENTER PARKING LOT, DROVE ABOUT 25 YARDS IN THE PARKING LOT AT APPROX. 10 MPH, THE INSTRUMENT PANEL LIGHTS WENT OUT AND THE ENGINE CUT OFF. CAR WOULD NOT START IN "NEUTRAL" BUT STARTED IN "PARK" POSITION RIGHT AWAY. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. IN BOTH INCIDENTS, THE PASSENGER WAS ACCESSING THE "MULTI-MEDIA CONSOLE" FOR RADIO STATION OR GPS.

NHTSA ID
10473489
Incident
Mar 24, 2012
Mileage
1,450 mi
Exterior lighting
Filed Jan 30, 2012

2012 TAURUS THE HEADLIGHTS ON THE 2012 TAURUS HAVE A VERY SHARP SHORT CUTOFF THAT LIMITS VISIBILITY GREATLY.THIS CAN ONLY BE EXPERIENCED ON A HIGHWAY OR BACK ROAD WHERE THERE IS NO BACK LIGHTS OR OTHER VEHICLES PRESENT.THE CUTOFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC.IF THERE WAS A BIKE OR PERSON WALKING AHEAD ON THE SHOULDER YOU WOULD NEVER SEE THEM IN TIME.THIS PROBLEM IS CAUSED BY AN EYELID THAT DROPS DOWN OVER THE BULB WHEN IN THE DIM MODE.WHEN USING THE BRIGHTS, THE LIGHTS ARE FINE.BECAUSE OF ONCOMING TRAFFIC YOU CANNOT ALWAYS USE YOUR BRIGHT SETTING. THIS PROBLEM IS ESPECIALLY BAD IN THE FOLLOWING SITUATIONS: DOWNHILL; ON CURVES; IN DEER COUNTRY; THIS MAKES DRIVING THE ARKANSAS MOUNTAINS EXTREMELY DANGEROUS AT NIGHT.

NHTSA ID
10445837
Incident
Jan 12, 2012
Mileage
1 mi
Exterior lighting
Filed Jan 26, 2012

THE HEADLIGHTS DO NOT PRODUCE A COMPLETE AND FULL LIGHT FIELD IN FRONT OF THE VEHICLE. THERE ARE SEVERAL DISTINCT "FINGER SHADOWS" PRESENT THROUGHOUT THE ENTIRE LIGHT FIELD, RESULTING IN VERY POOR NIGHT VISION. THIS IS COMPOUNDED BY THE VERY DISTINCT UPPER HORIZONTAL "CUT-OFF" OF THE PROJECTED LIGHT BEAM. THE VISIBILITY PROBLEM IS EVEN WORSE DURING RAINY NIGHTS. LOCAL FORD DEALER REPLACED ENTIRE HEADLIGHT ASSEMBLIES UNDER WARRANTY, PROBLEM STILL PERSISTS. *TR

NHTSA ID
10445485
Incident
Sep 30, 2011
Mileage
10 mi
Exterior lighting
Filed Nov 25, 2011

2012 TAURUS THE HEADLIGHTS ON THE 2012 TAURUS HAVE A VERY SHARP SHORT CUTOFF THAT LIMITS VISIBILITY GREATLY. THIS CAN ONLY BE EXPERIENCED ON A HIGHWAY OR BACK ROAD WHERE THERE IS NO BACK LIGHTS OR OTHER VEHICLES PRESENT. THE CUTOFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC. IF THERE WAS A BIKE OR PERSON WALKING AHEAD ON THE SHOULDER YOU WOULD NEVER SEE THEM IN TIME. THIS PROBLEM IS CAUSED BY A EYELID THAT DROPS DOWN OVER THE BULB WHEN IN THE DIM MODE.WHEN USING THE BRIGHTS, THE LIGHTS ARE FINE. BECAUSE OF ONCOMING TRAFFIC YOU CANNOT ALWAYS USE YOUR BRIGHT SETTING. LUCKILY I OWN ANOTHER VEHICLE SO I CAN DRIVE THAT ONE AT NIGHT UNTIL FORD COMES UP WITH FIX FOR THIS PROBLEM. *TR

NHTSA ID
10437238
Incident
Nov 24, 2011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

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