2011 Ford Transit Connect Problems

Passenger side wiper arm came off during a recent rain storm. I have contacted my local Ford dealer and Ford Customer Service in regards to 12s36 (NHTSA #12v-374). Ford explained it effects certain model years, produced during a certain time, at a certain manufacture facility. My vehicle meets all of the parameters, yet they will not honor the recall because the vin number is not listed. Please help. It is a minor repair, yet it is obviously a manufacturer issue.

THE WINDSHIELD WIPERS RUN ALL THE TIME.

MULTIPLE TIMES, THE ELECTRICAL SYSTEMS SEEMS TO JUST SHUT DOWN WHILE DRIVING. WITH NO WARNING ALL THE LIGHTS AND DASH INDICATORS WILL FLASH AND ALL GO OUT. ENGINE WILL BRIEFLY RUN, THEN QUIT. SEVERAL TIMES BEEN VERY LUCKY TO GET OFF ROAD OR FREEWAY WITHOUT INCIDENT. FORD DEALER WORKED ON IT FOR 1+ YRS, REPLACED ALTERNATOR AND BATTERY. I'VE TROUBLE TESTED AND FIND NO ISSUES. NO APPARENT GROUNDING ISSUES. NO FUSES OR RELAYS APPEAR TO BE FAULTY. FOUND MANY LIKE-COMPLAINTS ONLINE. ACTS LIKE A BATTERY/ALTERNATOR ISSUE. BUT LATER, AFTER JUMPED BATTERY, ALL SYSTEMS WORKS WITHOUT INCIDENT FOR SEVERAL DAYS, WEEKS, MONTHS...YOU NEVER KNOW WHEN ITS GOING TO HIT.

WHEN LOCKING AND UNLOCKING THE VAN IT DOES NOT ALWAYS UNLOCK THE BACK DOORS FOR THE SLIDING DOORS HAVE TO CLIMB OVER THE FRONT SEATS TO MANUALLY UNLOCK THEM DIFFICULT TO GET CHILDREN OUT OF THE BACK SEAT EXTREME PROBLEM IN AN EMERGENCY

WHEN HALF OR 3/4 LOADED GOING UP A HILL ON HWY VAN DOWN SHIFTS A JERKS IN TO GEAR . FEELS LIKE YOU GOT KICKED OFF A HORSE . MOST NOTICABLE BETWEEN 40MPH AND 50 MPH.. THIS HAS DAMAGED 3 SETS OF MOTOR MOUNTS IN 117,000 MILES STARTED ST 15000 MILES AND GETTING WORSE AT DEALER AGAIN

TRANSMISSION IS LOCKED AND IS BURN

WHEN HALF OR 3/4 LOADED GOING UP A HILL ON HWY VAN DOWN SHIFTS A JERKS IN TO GEAR . FEELS LIKE YOU GOT KICKED OFF A HORSE . MOST NOTICABLE BETWEEN 40MPH AND 50 MPH.. THIS HAS DAMAGED 3 SETS OF MOTOR MOUNTS IN 117,000 MILES STARTED ST 15000 MILES AND GETTING WORSE AT DEALER AGAIN

PURCHASED THIS VEHICLE ABOUT A WEEK AGO AND DID A BASIC TUNEUP, OIL CHANGE AND SPARK PLUGS. I ORDERED A AFTER MARKET FILTER FROM K&N AND HAD TO WAIT A WEEK BEFORE IT ARRIVED. AIR FILTER WAS NOT REPLACED YET BUT HOPING IT WOULD HELP WITH ACCELERATING. THE A/C WORKED WELL AS LONG AS THE VEHICLE WAS DRIVING BUT STOPPED BLOWING COLD AIR DURING IDLE. A FEW DAYS LATER MY TRANSIT GOT REAL HOT AT A STOP LIGHT SO I PULLED OVER AND CHECKED FOR ANY LEAKS OR COOLANT LOSE IN THE RESERVOIR... ALL WAS WELL AND I SAW THE ELECTRIC FANS SPINNING. CAR GOT HOT AGAIN AND CHECKED ONLINE FOR A SOLUTION AND SAW MANY COMPLAINTS ABOUT THE HIGH SPEED FUSE BEING BLOWN. CHECKED AND THAT WAS THE ISSUE, REPLACED THE FUSE AND HIGH SPEED WORKED AGAIN. CHECKED FOR RECALLS BECAUSE THIS WAS A COMMON COMPLAINT AND SAW THAT THERE WAS RECALLS ON SOME BUT NOT ALL VINS QUALIFY???? ALSO SAW COMPLAINTS ABOUT IDLELING AND POOR ACCELERATION... INSTALLED K&N AIR FILTER, CLEANED THROTTLE BODY AND THE PROBLEMS STILL PERSIST. EVERYTHING ELSE WORKS GREAT.

WHEN HALF OR 3/4 LOADED GOING UP A HILL ON HWY VAN DOWN SHIFTS A JERKS IN TO GEAR . FEELS LIKE YOU GOT KICKED OFF A HORSE . MOST NOTICABLE BETWEEN 40MPH AND 50 MPH.. THIS HAS DAMAGED 3 SETS OF MOTOR MOUNTS IN 117,000 MILES STARTED ST 15000 MILES AND GETTING WORSE AT DEALER AGAIN

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH SYMBOL WARNING INDICATOR ILLUMINATED AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS ABLE TO BE MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY WITH THE CRUISE CONTROL ACTIVATED. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY SENSOR WAS REPLACED. THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WAS SLOW TO DECELERATE. ALSO, BRAKE FLUID WAS LEAKING FROM THE VEHICLE AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. PRATER FORD (704 S WALL ST, CALHOUN, GA 30701, (706) 629-2883) INFORMED THE CONTACT THAT THE REAR BRAKES NEEDED ADJUSTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TRACTION CONTROL SYSTEM. VEHICLE WAS ADAPTED FOR WHEELCHAIR USE. THOUGHT IT WAS SAFE. VEHICLE SHUTS DOWN IN MIDDLE OF ROAD ON ANY KIND OF INCLINE WHEN VEHICLE FEELS ANY KIND OF WHEEL SPINNING. OTHERWISE WOULD OF DRIVEN UP VERY SLIGHT INCLINE. SEVERAL NEIGHBORS HELPED PUSH AND PULL. GOT TO END OF ROAD TURNING CORNER WITH SLIGHT SKID AND AGAIN TIRES STOPPED. FINNALY CALLED TOLL TRUCK. BACK TO MY HOUSE WHICH WOULD BE GOING DOWN THE SLIGHT INCLINE WITH NO PROBLEMS. GRANTED THERE WAS SNOW BUT NOT ENOUGH TO STOP ANYONE ELSE. NEED TO HAVE A OFF BUTTON FOR TRACTION CONTROL SYSTEM OR VEHICLE IS UNSAFE AND ANY WEATHER THAN DRY AND SUNNY. VERY UNSAFE TO DRIVE A VERY HANDICAPPED PERSON. BOUGHT A NEW VEHICLE SO IT WOULD NOT BREAK DOWN. FORD NEVER EXPLAINED PROBLEMS DRIVING IN NOT SUNNY AND DRY CONDITIONS. I AM IN MICHIGAN. DRIVEN MANY VEHICLES AND AM A SAFE DRIVER. IS THIS VEHICLE SAFE TO DRIVE OTHER THAN DRY AND SUNNY. SINCERELY, [XXX] WITH A YEAR OLD VEHICLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ADVANCETRACK RSC, OR TRACTION CONTROL FEATURE, ON THE 2011 FORD TRANSIT CONNECT CAN NOT BE MANUALLY TURNED OFF. THIS HAS RESULTED IN DANGEROUS SITUATIONS WERE THE CAR BECAME INOPERABLE IN TRAFFIC IN INTERSECTIONS, PULLING INTO TRAFFIC, AND DRIVING UP ANY DEGREE OF INCLINE ON MUDDY OR SNOWY SURFACES.THE VEHICLE WOULD OTHERWISE BE CAPABLE OF PROCEEDING SAFELY AND CAPABLY BY SELECTING A MANUAL SHUT OFF OR ELECTING A MINIMUM SPEED CUT OFF FOR THE PROGRAM FROM A MENU SUCH AS 5-10 MPH. I DRIVE A SUBSTANTIAL DISTANCE YEARLY (60,000+ MILES) IN DIVERS CONDITIONS AND MANY KINDS OF VEHICLES. THIS IS A REAL SAFETY FAILURE IN PRODUCT DESIGN. THE FEATURE CREATES DANGEROUS DRIVING SITUATIONS THAT OTHER VEHICLES DO NOT ENCOUNTER WITH THAT DESIGN. A MANUAL SHUT OFF SHOULD BE A STANDARD SAFETY FEATURE FOR THIS TECHNOLOGY. THIS FEATURE ALSO MAKES THE VEHICLE UNUSABLE IN SOME CIRCUMSTANCES NOT SAFETY RELATED BECAUSE OF ITS DESIGN. THE FUNCTION OF THIS FEATURE HAS PUT ME AND MY BEGINNING DRIVER DAUGHTER IN PERIL IN VARIOUS CIRCUMSTANCES THAT THE DESIGN CREATES A HAZARD FOR. THE ENGINEERS NEED TO TEST THIS DESIGN AT ITS FAIL POINTS AND CONSIDER THE SAFETY AND FUNCTIONALITY CONSEQUENCES (FAILURE). *TR

FRONT TURN SIGNALS REPEATEDLY STOP FUNCTIONING - AFTER CHANGING BULBS IT WAS DISCOVERED THAT SHORTING WAS OCCURRING IN THE HEADLIGHT BUCKET - THE PROBLEM APPEARS TO BE COMMON THROUGHOUT THE 4 TRANSIT CONNECTS IN OUR FLEET. *TR

WHEN LOCKING AND UNLOCKING THE VAN IT DOES NOT ALWAYS UNLOCK THE BACK DOORS FOR THE SLIDING DOORS HAVE TO CLIMB OVER THE FRONT SEATS TO MANUALLY UNLOCK THEM DIFFICULT TO GET CHILDREN OUT OF THE BACK SEAT EXTREME PROBLEM IN AN EMERGENCY

TL* THE CONTACT OWNS A 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IMMEDIATELY AFTER THE KEY WAS INSERTED INTO THE IGNITION, WHICH PREVENTED THE CONTACT FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO HER RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,300. THE CURRENT MILEAGE WAS 120,344.

TL* THE CONTACT OWNS 2011 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WHEEL BEARINGS AND SWAY BAR FAILED EVERY 20,000 MILES. THE EXACT REPLACEMENT HAD BEEN MADE ON THE VEHICLE APPROXIMATELY SIX TIMES. THE DEALER WAS NOT ABLE TO PROVIDE A CAUSE FOR THE RAPIDLY RECURRING FAILURE. THE MANUFACTURE WAS ALERTED OF THE FAILURE HOWEVER, DECLINED TO FURTHER ASSIST THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,873 AND THE CURRENT MILEAGE WAS 105,000.