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2019 Ford Transit Connect Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
51
Latest Jun 18, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Ford Transit Connect, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes1930.6%
  • Driver assistance69.7%
  • Electrical58.1%
  • Visibility46.5%
  • Transmission34.8%
  • Airbags23.2%
  • Other / unspecified11.6%
  • Engine11.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

21
reports

From owner reports, verbatim

Since I’ve bought it at 48,000 miles the van has always had hard engagements on 1 gear and 2nd. I knew the transmission was bad a week after I bought it at the ford dealership. All they did under their limited warranty was a transmission flush. Now it has 70,000 and the torque converter is toast now. I was on the interstate going 70mph. Let off the gas and a huge aggressive deceleration happened and I almost lost control. It is constant issue now when going over 70mph. Took it to ford, no transmission codes so they didn’t try fix it or find anything wrong. Noticing high rpms trying to get up to speed. Torque converter is clearly slipping.

NHTSA ID 11744955 · filed Jun 18, 2026

Transmission failure after all known transmission recalls were repaired.

NHTSA ID 11726533 · filed Mar 23, 2026
All 21 reports naming powertrain (other)

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

19
reports

From owner reports, verbatim

The vehicle has only been driven for 24K miles and there was an issue with the ABS Hydraulic Control Unit (HCU) and the recommendation is for it to be completely replaced. Seems ridiculous if the ABS Hydralic Control Unit is meant to last 100k-200k miles.

NHTSA ID 11735649 · filed May 4, 2026

While traveling on the freeway after approximately 45 minutes of driving at 65 mph, the car suddenly felt like it was down shifting causing it to slow substantially. When I tried to accelerate to avoid cars behind me from hitting me, the car prevented me from speeding up for approximately five seconds. RPM is over 5000 b4 it allowed speed up. This happened on two separate occasions,. The car would not start after the second trip and was towed to a Ford dealer for repair. I was told I needed a new alternator and battery and what I experienced on the freeway was the alternator impacting the transmission. I picked up what I thought was a repaired vehicle, traveled to one of the same places I had gone previously and approximately 45 minutes into my drive, the same event took place with the car. Slowing severely and not allowing me to accelerate to return to freeway speed for approximately five seconds. It was taken back for repairs shortly thereafter. I was told it wasn't the transmission. It was a sensor in the brake system that causes the brakes to be applied just enough to create friction that heats up two of the wheels to such a high temp., the brake pads melted onto the rotors. The master cylinder, pads, rotors, sensors all needed replacement. The car is a 2019, purchased new, out of warranty with only 26,000 miles. Ford has offered to pay part of the repairs but expects me to pay the other portion. This car has been well cared for. Nothing I have done while driving it has caused their sensor to create such a dangerous situation on the freeway. It also started happening before it was driven to the dealership by refusing to move for five seconds every time the car came to a stop. I have read other accounts of the same situation happening to people who own the same model and year. This is a dangerous situation created by Ford's faulty equipment. The car is at Ford dealership waiting to be repaired for the 2nd time.

NHTSA ID 11732535 · filed Apr 20, 2026
All 19 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

Description of Defect: When the vehicle is shifted into reverse, the rearview camera display freezes for several seconds before going black. This malfunction creates a direct and serious safety hazard — during the period the display is frozen, the image shown does not reflect actual real-time conditions behind the vehicle. Any pedestrian, child, or object that moves into the path of the vehicle after the display freezes will not be visible to the driver. This significantly increases the risk of a backover collision. Dealership Inspection Outcome: I brought the vehicle to an authorized Ford dealership for diagnosis. Upon inspection, the technician was unable to detect the diagnostic trouble code associated with Recall 25S89, and as a result, the vehicle was deemed to have passed inspection. However, the malfunction continues to occur. The failure to trigger the recall code does not resolve the underlying issue — the camera display still freezes and blacks out during reverse operation, leaving the driver without a functioning rearview safety system. Safety Concern: A rearview camera is a federally mandated safety feature. A display that intermittently freezes and then goes dark is functionally equivalent to having no camera at all during those critical moments. This is not a minor inconvenience — it is a safety system failure that puts pedestrians and other individuals behind the vehicle at risk every time the vehicle is put in reverse. Requested Action: I am requesting that NHTSA investigate whether Recall 25S89 adequately captures all failure modes associated with this defect, and whether vehicles that present with this symptom but do not trigger the associated diagnostic code are being improperly cleared at dealerships. A remedy should be identified and applied to all affected vehicles regardless of whether the recall code is detected during inspection.

NHTSA ID 11737254 · filed May 12, 2026

Jerks when accelerating, loses power, hesitates backing up, brake on left front does not release and overheats, right back brake following suit. Took into repair shop for brake service. Quote the inspection "Front passenger caliper seized no flow from house caused caliper to lock up." Was advised after rear right brake was found to be developing the same symptoms to have it towed to dealership for further inspection--risk of brake failure increasing likelihood of crash was cited as reasoning to default to dealership and no longer drive the vehicle.

NHTSA ID 11694821 · filed Oct 21, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

The contact owns a 2019 Ford Transit Connect. The contact stated while the vehicle was parked, the electrical system failed to respond, and the vehicle turned off. There were no warning lights illuminated. There was no power to the vehicle. The vehicle was towed to the dealer where unknown repairs were performed along with a taillight repair. On a separate occasion, while driving 30 MPH, the vehicle failed to respond, the transmission was not shifting properly, which caused the vehicle to jerk. The contact stated that while driving after the engine had warmed up, the vehicle would unintendedly stop. The contact returned from a trip and the vehicle was taken to a dealer and was diagnosed with transmission failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,500.

NHTSA ID 11652334 · filed Apr 2, 2025

1. The 2019 Transit Connect Wagon transmission would buck or jerk when removing my foot from the accelerator when going 60 mph or more. The brake was NOT press at the time of the jerk. 2. When entering the Ford Service Center for the transmission check appointment, the left front brake seized. There was an odor of burning brake pads. 3. After the brake module was replaced and the service center took it for a test drive of the transmission, the technician told me the lighting module needed to be replaced and the vehicle continued to stay at the service center. 4. While still at the service center, they connected the vehicle for a computer reboot/refresh that would take over night. The next morning they informed me that the reboot did not take in the vehicle computer system. 5. The service center called in a regional Ford Technician three times to try to solve the issues without success. 6. We never had possession of the vehicle during this time. It continues to be in possession of the service center and to our knowledge is not repaired. 7. The "service engine" red light NEVER came up on the instrument panel when the incident happened.

NHTSA ID 11630506 · filed Dec 13, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

Description of Defect: When the vehicle is shifted into reverse, the rearview camera display freezes for several seconds before going black. This malfunction creates a direct and serious safety hazard — during the period the display is frozen, the image shown does not reflect actual real-time conditions behind the vehicle. Any pedestrian, child, or object that moves into the path of the vehicle after the display freezes will not be visible to the driver. This significantly increases the risk of a backover collision. Dealership Inspection Outcome: I brought the vehicle to an authorized Ford dealership for diagnosis. Upon inspection, the technician was unable to detect the diagnostic trouble code associated with Recall 25S89, and as a result, the vehicle was deemed to have passed inspection. However, the malfunction continues to occur. The failure to trigger the recall code does not resolve the underlying issue — the camera display still freezes and blacks out during reverse operation, leaving the driver without a functioning rearview safety system. Safety Concern: A rearview camera is a federally mandated safety feature. A display that intermittently freezes and then goes dark is functionally equivalent to having no camera at all during those critical moments. This is not a minor inconvenience — it is a safety system failure that puts pedestrians and other individuals behind the vehicle at risk every time the vehicle is put in reverse. Requested Action: I am requesting that NHTSA investigate whether Recall 25S89 adequately captures all failure modes associated with this defect, and whether vehicles that present with this symptom but do not trigger the associated diagnostic code are being improperly cleared at dealerships. A remedy should be identified and applied to all affected vehicles regardless of whether the recall code is detected during inspection.

NHTSA ID 11737254 · filed May 12, 2026

During a rainy day, I had water coming in from around the top driver's side windshield and from the inside light above the dash. According to my VIN there are no recalls, but apparently there have been recalls on the seal around the windshield on some. I have not had the vehicle inspected by the dealer. The problem began last month (January 2025) and each time it rains I have issues with leaking.

NHTSA ID 11641605 · filed Feb 9, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

3
reports

From owner reports, verbatim

The contact owns a 2019 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was informed that the vehicle was over the warranty coverage and advised to call the NHTSA Hotline. The failure mileage was approximately 63,000.

NHTSA ID 11523550 · filed May 23, 2023

2019 FORD TRANSIT CONNECT 2.0L 8 SPD AUTO transmission. 84,000 MILES. TRANSMISSION EXHIBITING DIFFICULTY SHIFTING IN LOWER GEARS. VAN WAS WORKING FINE, THEN ALL AT ONCE THE TRANSMISSION STOPPED WORKING AT A WALMART. TRANSMISSION ACTED LIKE IT WAS IN PARK, I TURNED OFF KEY AND TURNED BACK ON AND THE VAN WOULD DRIVE AGAIN. WHEN I PULLED IN FRONT OF MY DRIVEWAY THE VAN WOULD NOT GO IN REVERSE NOR WOULD IT GO FORWARD AGAIN. I TURNED CAR OFF AND BACK ON AND THE VAN WOULD DRIVE FORWARD, I TOOK IT TO 3 DEALERS TRANSMISSION SHOULD LAST MUCH MORE THAN 84,000 MILES, KNOWN ELECTRONIC PROBLEMS ALTHOUGH NO RECALLS ON RECORD FOR THIS ENGINE AND TRANSMISSION COMBINATION. I DRIVE MY VAN VERY EASY, MY MILES ARE MOSTLY HIGHWAY MILES VERY LITTLE IN TOWN DRIVING. FORD SHOULD HONOR KNOWN PROBLEMS WITH THIS VEHICLE I DO NOT FEEL THIS IS FAIR OF FORD, I REQUESTED A CASE TO BE STARTED BY FORD AND I WANT TO RECORD THE PROBLEM IF FOR NOTHING ELSE FUTURE RECALL NOTICES FOR THIS OBVIOUS MANUFACTURE DEFECT. I HAVE NO IDEA WHAT TO DO NOW, IT NOW IS UNDRIVEABLE AND SITTING AT A DEALERSHIP AND I HAVE NO TRANSPORTATION, THIS WAS A "WORK" TRUCK AND NOW I CAN NOT WORK EITHER.

NHTSA ID 11427554 · filed Aug 3, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

Transmission converter and Ford refuses to honor the repair. It does not show on their computer yet the RPM needle goes up and down on stealth mode. The wiper hose keeps coming off. The back up camera kept going black. The AC went out at less than 40,000 miles. The software will not update. The eco system would not work properly. The passenger bag is not detected.

NHTSA ID 11568876 · filed Jan 30, 2024

On May 17 2022, I was involved in a multi vehicle accident in which my vehicle was hit on the side and ended up with a right frontal impact into a concrete barrier. Despite the severity of the impact, None of the airbags deployed. The onboard collision sensor was triggered and dialed 911. I was injured, but not to a catastrophic Degree. I have cuts and bruises as would be expected. My concern is that an airbag should have deployed and would have been beneficial in this instance, since My shoulder did impact the steering wheel. There is a recall for this particular vehicle, but my VIN Is not listed and should be.

NHTSA ID 11465266 · filed May 19, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2019 FORD TRANSIT CONNECT. WHILE DRIVING AT VARIOUS SPEEDS, THE PRE-COLLISION ASSIST ENGAGED SPONTANEOUSLY WITHOUT WARNING OR POTENTIAL COLLISION. THERE WAS AN ABNORMAL BUZZING NOISE DETECTED. THE VEHICLE WAS TAKEN TO TED BRITT FORD OF CHANTILLY FORD BUILDING (4175 AUTO PARK CIR, CHANTILLY, VA 20151(703) 454-0008) AND WALDORF FORD (2440 CRAIN HWY, WALDORF, MD 20601(301) 234-7591) HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *BF CONSUMER STATED SOME OF THE ISSUES WHILE DRIVING, SCREEN FREEZES, REAR BACKUP CAMERA ACTIVATED WHEN IN STOP, BLUE TOOTH FREEZES, RADIO FREEZES, CLOCK FREEZES, ODOMETER FLASHES RED LIGHT, BUZZER GOES OFF INDICATING A HEAD ON COLLISION, DOOR OPEN AND SCREEN CONTINUES TO STAY ON WHEN VEHICLE IS TURNED OFF, CAR MISFIRES RANDOMLY, VEHICLE SURGES, TIRE ON THE DRIVER FRONT SIDE CONTINUES TO LOSE AND PULLS TO LEFT.*JB

NHTSA ID 11301670 · filed Jan 24, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

Damaged torque converter pump and foreward planetary assy bushings. Jerks when accelerating, loses power, hesitates backing up. Overhaul of torque converter, reseal and reassemble. Hydraulic control unit not working properly and break on left front does not release and overheats. Replaced hydraulic control unit. Airbox loose and damaged. Rattling. Replaced airbox.

NHTSA ID 11682139 · filed Aug 21, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .